Healthcare Assistant

Job Title: Health Care Coach (HEAPS) About HEAPS: HEAPS is a leading health tech platform and Software as a Service (SaaS) provider that integrates advanced data analytics, artificial intelligence, and machine learning to revolutionize healthcare delivery. Our mission is to build a "Healthcare Network" and a "Value-Based Care" model to improve patient outcomes, reduce costs, and enhance the overall healthcare experience. Position Overview:We are looking for a passionate and empathetic Health Care Coach to join our team at HEAPS. In this role, you will be responsible for providing vital psychosocial support to patients dealing with chronic, acute, or terminal illnesses, helping them cope with their health conditions. Additionally, you will communicate with patients post-discharge to monitor their health and guide them through their recovery process. You will also assist in enrolling new patients into the system. Key Responsibilities:Psychosocial Support: Provide emotional and psychological support to patients managing chronic, acute, or terminal illnesses. Post-Discharge Communication: Follow up with patients after their discharge to understand their health status and offer counseling or advice as necessary. Patient Enrollment: Guide new patients through the process of enrollment when they call into the platform. Health Coaching: Offer guidance on lifestyle changes, nutrition, exercise, and other health-related matters based on individual patient needs. Collaboration with Health Teams: Work closely with doctors, nutritionists, and other healthcare professionals to ensure comprehensive care for patients. Required Skills:Excellent Communication: Clear and empathetic communication skills to interact with patients effectively, without ambiguity. Active Listening: Ability to listen attentively and understand patients’ concerns, feelings, and needs. Passion for Patient Care: A strong commitment to patient well-being and a desire to make a positive impact on their health and lives. Problem-Solving: Ability to find solutions to challenges patients may face in their healthcare journey. Qualifications:Educational Background: A minimum of a Bachelor’s Degree in Clinical, Medico, Biology, or a related field. Preferred: Paramedics, Clinical Psychologists, Physiotherapists, Dietitians, Nutritionists, or similar qualifications. Languages:Mandatory: English & Hindi Desirable: Knowledge of Telugu, Kannaa, Tamil, or Malayalam is a plus. Experience:Minimum 1 year of relevant experience in healthcare or patient-facing roles. Exceptions can be made based on individual resumes. Compensation:Salary: Up to 20,000 INR (in-hand per month) How to Apply:For more information or to apply for the position, please contact HR Namrata at 8624868754.