Housekeeping Executive

Job Title: Housekeeping Executive
Location: Ooty, Tamil Nadu
Industry: Hospitality (Resort)

Job Summary:

The Housekeeping Executive is responsible for maintaining the highest standards of cleanliness, hygiene, and guest satisfaction at the resort. They will oversee housekeeping operations, manage staff, and ensure all rooms and public areas meet the resort’s quality standards.

Key Responsibilities:

1. Housekeeping Operations:

• Supervise and coordinate daily housekeeping activities, including room cleaning, laundry, and public area maintenance.
• Ensure rooms, suites, and common areas are cleaned and well-maintained according to resort standards.
• Conduct regular inspections of rooms and public areas to maintain cleanliness and hygiene.
• Ensure all housekeeping supplies, linens, and amenities are adequately stocked.

2. Staff Management:

• Train, schedule, and supervise housekeeping staff, ensuring efficiency and high performance.
• Assign tasks and responsibilities to housekeeping team members.
• Motivate staff and maintain a positive working environment.
• Monitor staff performance and provide feedback to improve service quality.

3. Guest Satisfaction & Quality Control:

• Address guest requests and complaints promptly and professionally.
• Ensure that all guest rooms and public areas meet luxury and hygiene standards.
• Work closely with the front office and maintenance teams to handle special requests and maintenance issues.

4. Inventory & Budget Management:

• Monitor inventory of cleaning supplies, linens, and guest amenities, ensuring cost-effective usage.
• Work within budget constraints while maintaining high service standards.
• Prepare reports on housekeeping activities and expenses for management review.

5. Compliance & Safety:

• Ensure adherence to safety, sanitation, and hygiene regulations.
• Implement eco-friendly and sustainable housekeeping practices.
• Train staff on safety protocols and emergency procedures.

Qualifications & Experience:

• Bachelor's degree or diploma in Hotel Management / Hospitality Management preferred.
• 3+ years of experience in housekeeping, preferably in a luxury resort or hotel.
• Strong leadership and team management skills.
• Excellent communication and guest service skills.
• Knowledge of housekeeping operations, chemicals, and equipment.
• Ability to work flexible hours, including weekends and holidays.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Food provided
• Paid time off

Schedule:

• Day shift
• Night shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• total work: 5 years (Preferred)

Work Location: In person