1 - 31 years

3 - 5 Lacs

Hebbal, Bengaluru/Bangalore

Posted:3 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Business Development & Customer Handling Drive gold loan business to meet monthly and annual targets Identify and engage prospective customers in the locality/market. Promote gold loan schemes through campaigns and customer awareness activities Maintain strong relationships with existing customers for renewals and referrals Ensure high levels of customer service and satisfaction Operations & Loan Processing: Ensure smooth processing of gold loans, from application to disbursement Authenticate customer documents, KYC, and ensure compliance with regulatory guidelines Monitor day-to-day transactions and maintain accurate records   Gold Appraisal Supervision Ensure accurate gold valuation and purity testing by trained appraisers Verify pledged gold ornaments and ensure proper documentation and storage Ensure security of pledged gold through strong vault and safety practices Risk & Recovery Management:  Monitor overdue accounts and initiate timely recovery actions Coordinate with legal/recovery teams for NPA accounts Minimize fraud and loss through adherence to credit policy and risk control measures Compliance & Audit: Ensure 100% adherence to RBI norms, internal policies, and audit standards Maintain audit-ready documentation and support branch audits Handle internal inspections and rectify discrepancies promptly Team Leadership & Training: Lead, guide, and supervise branch staff handling gold loan products Conduct regular training sessions on gold loan operations and compliance Maintain staff discipline, motivation, and performance evaluation

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