Front Desk Executive

Company Overview

Satvam Nutrifoods Limited, headquartered in Ahmedabad, embodies the meaning of purity and inherent power, focusing on delivering high-quality and authentic spice products. Operating within the Food Production industry, Satvam is committed to maintaining the highest standards of quality and hygiene.

Job Overview

We are seeking a dedicated Front Desk Executive to join our team in Ahmedabad at Satvam Nutrifoods Limited. This full-time executive position requires proficiency in customer service, multitasking, and managing reception tasks. The ideal candidate will be the first point of contact for our esteemed clients, playing a crucial role in our organization.

Qualifications and Skills

• Proven experience in customer service with a keen ability to handle inquiries efficiently and professionally (Mandatory skill).
• Strong reception management skills with the capability to multitask in a fast-paced environment (Mandatory skill).
• Excellent multitasking abilities to prioritize tasks and manage time effectively while providing optimal service (Mandatory skill).
• Proficient in telephone etiquette, ensuring all calls are handled with professionalism and courtesy.
• Expertise in visitor management, ensuring that guests are welcomed and attended to appropriately.
• Strong time management skills to ensure tasks are completed within deadlines without compromising quality.
• Experience in record keeping, maintaining an organized record of all visitor interactions for future reference.
• Proficiency in MS Office for handling day-to-day administrative tasks efficiently.

Roles and Responsibilities

• Welcome visitors by greeting them professionally and ensuring a positive customer experience.
• Manage the front desk operations, including answering calls, and directing them to the appropriate department.
• Maintain security by following procedures, monitoring logbooks, and issuing visitor badges.
• Manage incoming and outgoing mail and deliveries, ensuring timely distribution and collection.
• Coordinate with the internal team for scheduling meetings and managing conference room bookings.
• Assist in administrative tasks, including data entry, filing, and documentation as required.
• Ensure the front office is well maintained, organized, and always presentable.
• Provide support to other departments as required, contributing to a cohesive team environment.