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1.0 - 5.0 years

0 Lacs

punjab

On-site

You will be joining our team as a Freight Broker to facilitate the smooth management of shipments for our US-based clients. Your primary responsibilities will include connecting shippers with carriers and ensuring timely delivery of goods. As a Freight Broker, you will be required to negotiate prices, track shipments, and address any issues that may arise during transportation. Your duties will involve collaborating with US companies to coordinate the shipping of their products, negotiating shipping rates with trucking companies, monitoring deliveries to guarantee punctual arrival, troubleshooting any delays or complications in shipments, and keeping clients informed about the status of their deliveries. To excel in this role, you should possess at least 1 year of experience in freight and logistics, along with a graduate or undergraduate qualification. Effective communication and negotiation skills are essential, and you must be prepared to work in US shifts to fulfill the job requirements. In return for your contributions, we offer a competitive salary commensurate with your experience, along with attractive performance-based incentives. Additionally, we provide free cab service for your commute to and from work. This is a full-time position with benefits such as food provisions and paid sick leave. Experience in US Logistics Broker for at least 1 year is a mandatory requirement for this role. Proficiency in English is essential for effective communication in this position. The work location is in person, and we are located in Mohali. Join us as a Freight Broker and play a vital role in ensuring the efficient transportation of goods for our valued clients.,

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3.0 - 7.0 years

0 Lacs

punjab

On-site

You will be responsible for driving growth and expanding our business in the USA transportation industry. Your in-depth knowledge of the transportation sector, including logistics, freight, and supply chain solutions, will be crucial in building relationships, identifying new business opportunities, and closing deals with clients. Your ability to foster long-term partnerships in a highly competitive market will also be essential. To excel in this role, you should have at least 3 years of experience in business development, sales, or account management within the USA transportation, logistics, or supply chain industry. A Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field is preferred. You should possess a strong understanding of the USA transportation market, including regulations like FMCSA and DOT, various freight services (LTL, FTL), and transportation technologies such as TMS and GPS tracking. Your proven track record of closing deals and generating revenue through new business development in a competitive environment will set you apart. Excellent verbal and written communication skills, along with strong negotiation abilities, will be key in managing pricing discussions and contract terms. Your problem-solving skills will be essential in identifying client pain points and providing tailored transportation solutions. Proficiency in CRM software like Salesforce, the Microsoft Office Suite, and familiarity with transportation management systems (TMS) is necessary. Being a self-starter with the ability to work independently and manage time effectively to meet sales targets will be advantageous. Preferred qualifications include previous experience in freight brokerage, third-party logistics (3PL), or supply chain solutions. Existing relationships with key players in the transportation industry and knowledge of emerging technologies in the sector will be beneficial. This is a full-time position with benefits including paid sick time, evening, rotational, and US shifts, and a performance bonus. The work location is in person.,

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2.0 - 4.0 years

4 - 6 Lacs

Pune

Work from Office

Title Analyst Area GSS-AP Process Understanding and Auditing Skills Production - Conduct statement, duplicate and freight audit, as per assigned goals/targets. Understand, analyze & review accounting transactions between client and vendors books of accountsand identify credit balances, over payments, duplicate payments or payments to wrong vendors. Process & manage project relation information from Client, Vendor or concerned project interfaces. Critical thinking, skeptical thinking, initiative, curious, focused, eye to details, and cross functional ability, challenging ability. Process & manage project relation information from Client, Vendor or concerned project interfaces. Process Documentations (new update) - wherever applicable. Keep team members updated on the new update in process. Quality - Internal, Onshore, Process Laps, Oversight etc. Should deliver 100% accuracy in his/her deliverables. Responsible to do QC for new and existing team members. Documentations (SOP). Should be able to create new and easy to understand process document so that it is used across the team for understanding of the process. Knowledge Sharing - Query resolutions, inter team queries (SME), Reduce Dependencies, Best Practices. Ability to handle queries raised by team on the process, coaching new team members, should play an independent role and share best practices for the development of the team. Trainings (Audit) - to new team members. Conduct process/project training sessions for new and existing team members. Interpretive skills of emails/contracts/claim processes, data, etc. End to End - Audit and audit related administrative tasks. In 6-12 months in team and auditor should be well versed with the end-to-end audit cycle and should be able to perform all the given task with accuracy and efficiency. Education Qualification Any graduate/ post-graduate, preferably from Commerce background. CA candidates are not eligible. Professional Requirements Required 2 to 4 years of experience. Minimum 2 years of experience in AP and 6 months of experience in P2P. Good to have knowledge of Reconciliation, Invoicing. Technical (Basic computer knowledge is expected at all levels) Audit tool knowledge (applicable to respective audit tools). Worked and familiar with Accounts Payable and Receivable ERP tools like SAP, Oracle, Tally etc. OnBase. Excel and Access. Lavante Tool. C&CA. GR Tool (Duplicate). Communication Skills Written Communication - Reading (Interpretation) Emails writing, Messenger communications, Process documentations (SOP). Should have good command over English written and verbal. Verbal - On calls, meetings. Interface and follow-up with vendor on the identified claims via emails and calls. Process Feedbacks (Wherever Applicable). Behaviour Competencies Ownership Responsibility & Initiative. Confident and possess can-do attitude. Adherence to all company policy. Discipline (unplanned leaves, LOP, extended break). Stakeholder Engagement Understand the customer needs. Prompt in reply to all the email by stakeholders. Responsiveness. Should be able to manage stakeholders in answering their queries and providing them daily and weekly status.

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3.0 - 5.0 years

5 - 7 Lacs

Panipat, Yamunanagar, Faridabad

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The Procurement Buyer role is accountable for executing and managing critical steps in the order to cash cycle. It is the responsibility of the Buyer to manage a portfolio of both internal and external suppliers, placing orders and managing the fulfillment in a timely manner. Ensuring a robust MOS to manage key stakeholders and process flow is critical to achieving key customer and business metrics including OTTR and revenue targets. Procurement Buyer Review all Open orders on daily basis and ensure it is delivered from Supplier Review Pending PR s daily twice and ensure all PO s are sent to supplier Ensure all orders are duly acknowledged by supplier in the system Follow up and update missing OA s in the system Ensure OA dates are within lead time Review open orders with internal customers and be proactive in expediting deliveries Schedule daily/weekly call with supplier to address, delivery, logistics and other queries Ensure to work with all suppliers to achieve revenue forecast Review LOC instructions and arrange documents from shipper. Control LOC shipments from the date of order till it is submitted in bank Scheduling weekly / Daily calls with suppliers and ensure past due lines are closed and minimize the OTTR failures Work closely with CPT freight forwarders for delivering material to customer. Resolve issues and escalate as required. Timely IBD creation, GR completion and verify posting of customer invoice. Verify shipping documents, coordinate with shipper/Customers on COC process Ensure to update all tracking details for CPT shipments in team room Execute MRBR report daily and ensure GR posted through batch job Resolve vendor invoice disputes in Dolphin and MRBR Resolve discrepancies with supplier, FF, and provide timely feedback to customers Performance Matrix to be published weekly (Missing OA s, Past due, Dolphin) Review and handle Vendor expedite payments Knowledge required End to end knowledge on supply chain management process Planning and Revenue forecast activities Knowledge on Trade compliance and COC process Responsible for end to end LOC Process Supplier Negotiation skills. Working experience with Freight Forwarder for all CPT shipments Experience required 3-5 years Experience with Six Sigma and Lean Tools Bachelor s Degree Good Knowledge on SAP Soft Skills Powe r Point and Expertise in Excel Knowledge required End to end knowledge on supply chain management process Planning and Revenue forecast activities Knowledge on Trade compliance and COC process Responsible for end to end LOC Process Supplier Negotiation skills. Working experience with Freight Forwarder for all CPT shipments Experience required 3-5 years Experience with Six Sigma and Lean Tools Bachelor s Degree Good Knowledge on SAP Soft Skills Powe r Point and Expertise in Excel

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3.0 - 6.0 years

5 - 8 Lacs

Pune

Work from Office

PTP Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? PTP Receive, investigate and register/ post incoming invoices with or without a purchase order PO/Non PO/ Freight Ensure timely processing of the invoices and thus timely payments with productivity of 80-100 invoices per day Invoice clarification including interaction with purchasers, requisitions and/ or vendors Ensuring 100% accuracy for invoices processed All invoices are approved as per company guidelines Routing of invoices as per the authority matrix Raising proper queries to business in case of any issues in invoices processing & resolving the issues Initiate and process the electronic credit note scheme for vendors Maintain and reconcile Accounts Payable and GR/ IR accounts Perform other duties as requested by Manager Recognize and communicate potential issues to responsible team leader in case of necessity Contributes ideas and actions towards the continuous improvement of processes within area of influence Understand and apply procure to pay processes, policies, procedures and internal control standards ERP Oracle is must Sound understanding on GST & WHT Person from Indian Accounting background Ensure timely and accurate processing of payments to the vendors and employees Ensure compliance to SOD and other compliance requirements Support the team for specific transactions and solve operational escalations/ issues Ensure thorough reviews / spot checks to ensure processing quality is maintained Ensure that adequate and updated process documentation and desktop procedures exists and is used Executing PPR on timely basis, ensuring approval before payments execution Ensuring timely payments for Statutory, utlility payments What we look for? This is an middle position that requires the following experience 3 to 6 year experience in PTP end to end process B. com / BBA / MBA / M. Com Fluent English (Verbal and written) Self starter who is performance and quality oriented Good communication skills (verbal and written) Distinctive customer orientation and interact courteously with customers Flexible work style and ability to work under pressure Adaptable to learn new processes, concepts, and skills

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5.0 - 8.0 years

7 - 10 Lacs

Pune

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What you ll do: Work as a key member of the GSC COE Logistics team, this position requires to work in EMEA shift (12pm to 9pm IST). Logistics Analyst will play a vital role in leading the operations in Eaton sites in EMEA and support in optimizing our operations by analyzing procedures/parameters and collaborating with our partners & plants to drive improvements. This position will be responsible for managing inbound and outbound operations, Logistics documentation and maintaining MIS for the sites. The role will also be responsible for data management, analyzing performance, identifying problems, and developing recommendations for the entire supply chain network to drive Logistics efficiencies and achieve KPIs. As a successful candidate, you will set the right KPIs and goals to deliver results and earn trust through partnerships with multiple stakeholders from different organizations and geographies. Strong communication skills, both verbal and written, are essential to convey complex decisions, trade-offs, and potential solutions clearly to leaders. Your responsibilities will include: Manage critical domestic and international shipment executions for Eaton EMEA sites. Ensure proactive planning and communication at shipment level with our partners, suppliers and customers and ensure fulfilment of KPIs such OTD, Accuracy, Lead Time, Cost and Quality Work closely with various carriers in Air, Ocean, Road and Parcel categories to ensure the critical performance parameters are met Partner with Material Planners and Sales teams on improvement of forecast accuracy, advanced shipment planning for smooth execution and minimum possible costs with optimum inventory levels in supply chain Foresee operational challenges in advance and work with partners in resolving possible disruptions. Ensure compliance with all relevant Country and Regional Regulations and Standards in Logistics operations. Provide excellent customer service, resolving internal customer issues promptly and professionally. Monitor fleet and assign pick-ups, understanding how the dedicated network works and driving improvements to achieve efficiencies related to cost reduction and improve mode utilization. Tracking of Freight carrier error, Damages in transit, lost etc Evaluate utilization and modes data to improve efficiency and lead efforts to improve costs. Establish & execute standard reporting for Compliance; Performance scorecards; Opportunity Metrics. prepares detailed reports for various management review and financial reporting. Expert in analyzing and interpreting data to bring meaningful outcomes to improve logistics network, reduce logistics costs. Create monthly Scorecards with leading performance indicators. And hold Monthly reviews with each site. Role requires skills in Logistics Planning, CRM, and Data Mining techniques to ensure our logistics operations are efficient and effective. Achieve logistics cost out for site and build pipeline for upcoming years. Knowledge of Spot quotation Raise damage requests with insurance company and maintain tracker. Freight invoice validation and approval in system. Expert in SAP, Salesforce, MS Office. Qualifications: Bachelor s degree in engineering with about 5-8 Yrs. Experience in EMEA Logistics operational domain Skills: Preferred SCM qualifications from accredited institute. (CII TM Pro) Preferred experience SSC environment Basic Knowledge (Foundation): Good Collaborative style, managing various Global stakeholders. Good exposure in Global Logistics and Good understanding of factors impacting Logistics Able to gather data from multiple systems and derive meaningful interpretation. Able to anticipate logistics issues and proactively work for their resolution.

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5.0 - 10.0 years

2 - 6 Lacs

Kolkata, Chennai, Bengaluru

Hybrid

Great opportunity for Experienced Transport professionals to become self employed and guaranteed income of up to Rs 65,000 / Month Candidates with good Transport network and sales skills preferred https://www.trukky.com/logisticspartner

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1.0 - 5.0 years

2 - 9 Lacs

Mohali

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Responsibilities: * Coordinate air & ocean freight forwarding * Manage international logistics & export/import processes * Monitor market trends & optimize rates * Build strong client relationships through exceptional service

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2.0 - 5.0 years

3 - 6 Lacs

Mumbai, Thane, Navi Mumbai

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Responsible for identifying & acquiring new clients to expand the freight forwarding business. Achieve sales targets by promoting logistics services across air, sea & land freight. Coordinate with operations teams to ensure smooth service delivery. Required Candidate profile Strong communication, negotiation, and presentation skills. Knowledge of international trade, INCOTERMS, and shipping procedures. Self-motivated with a result-driven approach.

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0.0 - 2.0 years

1 - 4 Lacs

Gurugram

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Job Description Executive Logistics& Industrial Executive - Logistics & Industrial Industrial (North /India) What this job involves: Advisory Create long-term, sustainable revenue-generating business practices The candidates primary role would be to work as a project support in execution and undertake business development activities The profile involves handling multiple projects, working with the team in formulating effective strategies for the clients, reviewing deliverables, etc., to ensure successful project delivery Review and be involved in the preparation of proposals/pitches / additional business with the client, and work towards successful closure of the business leads Provide necessary assistance to the team to explore national and international business opportunities under the Integrated Logistics Solution Working knowledge of creating financial models, demand models and econometric models as and when required and handling multiple projects, working with the team to ensure successful project delivery. Responsible for sourcing / successfully responding to tenders/bids (for target geographies) Working closely with legal, compliance and business teams on the preparation and finalisation of work orders / Agreements/contracts for secured mandates Support senior management and participate in periodical business reviews The role will involve regular/active travelling across domestic/international geographies to manage projects and undertake business development activities Establish business relationship to identify JLL Business Opportunity and consolidate Contact Database of developer, operator, investor and users of target Logistics Asset Class (both Demand and Supply Side: e.g. CFS, Dry Ports, Private Freight Terminal, Cold Storage, FTWZ, SEZ, etc.) Create and consolidate the Contact Database of various Government (State and Central) Agencies which are related to the Logistics and Industrial Infrastructure sector Focus on day-to-day tracking, managing and monitoring of progress for all transactions and consultancy opportunities Work in consultation with Team Logistics and Industrial team, Leadership Team and City Team Tracking & maintaining records on all knowledge papers, Blogs, and data/ information on various logistics asset classes and related transaction opportunities Research on potential clients and identify opportunities Research / Consultancy study / Perception Survey for achieving a clear understanding of related business dynamics for the designated asset class under the Integrated Logistics Solution Willingness to work with the revenue target Support Business Development Arrange meeting/call for Senior Leadership of Industrial Services and prepare necessary documentation (both pre-call and post-call) related to the meeting for exploring future business opportunities Proactively engage in business development activities for Industrial & Warehousing These activities need to be undertaken through focused BD, networking, cold calling, industry seminars, and leveraging the existing relationships of other business units. Research on companies looking at starting operations/expansion through the internet, newspapers, cold calling and other sources Develop and execute parallel strategies for business development, working alongside the Line Managers in the group Setting up meetings with key decision makers and initiating discussions to understand their real estate requirements Manage the preparation of marketing materials such as presentations, proposals, etc. Sounds like you To apply, you need to be: Graduate with 0-2years of experience Excellent Communication & interpersonal skills. Strong analytical, proven negotiation & financial skills with the ability to adapt to change Self-starter, Confident, Collaborative with the ability to multitask and work in a team Proficient in MS Office (Word, Excel, PowerPoint) Ability to deliver under challenging scenarios

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2.0 - 4.0 years

2 - 6 Lacs

Coimbatore

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Roles & Responsibilities : Customer Master creation Sending Welcome Letter to new Customer Credit limit enhancement and merging of new Sold to Account Validating Sales Tax with Customer Certificate and Monthly Reporting Dispute Management Analysis of deductions Validating backup copies Bill back to Customer for repayment Data aggregation Submitting Freight Claim Follow-up with Internal / External queries Adjustment request, Write-off the disputed deductions Submitting Credit / Debit Memo request. Reconciliation of Payments / Credit with deductions for Cash App Team Reporting activities Executing Month & year end closure report Closing the deductions within defined TAT Provide accurate and effective document preparation and records management Accomplish accounting and organization mission by completing related results as needed

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5.0 - 9.0 years

20 - 25 Lacs

Pune

Work from Office

A Day in the Life Careers that Change Lives This position will be onsite in the Pune office, 5 days/week. This experienced Senior Financial Analyst will support our Americas Commercial group within the Diabetes organization. They will focus on financial planning, forecasting, reporting and analysis of direct/indirect distribution expenses. This role will be expected to business partner and collaborate with functional stakeholders and finance team members to support the business in meeting key objectives. Join a dynamic team in a high growth market, focused on customer needs and projects and programs that improve the lives of people living with diabetes. The Diabetes Group is working with the global community to change the way people manage diabetes. Together, we will transform diabetes care by expanding access, integrating care, and improving outcomes, so people with diabetes can enjoy greater freedom and better health. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. A Day in the Life Responsibilities may include the following and other duties may be assigned. Perform Financial Planning & Analysis activities for direct distribution expenses supporting our Americas Commercial organization Prepare and present monthly analysis, commentary, and forecasting, including key drivers, performance metrics and risk and opportunities for Sales Leadership, Finance Leadership and Operating Unit partners. Develop and maintain standardized reporting and analytics that can be leveraged by the broader Finance team Partner with Finance colleagues to develop the annual operating plan (AOP) and re-occurring forecasting. Provide key variables and analysis to identify actions to close expense gaps to target. Compensation planning with Total Rewards: identification of improvement, cost impact, comp design meetings, approval, and implementation/communication Manage all aspects of our Americas Commercial organization cost centers, including annual plan, forecasting, reporting and maintaining our cost center structure. Collaborate with Medtronic systems team to optimize system tools and reporting. Leverage insights to make continuous improvements Maintain strong relationships with key functions including Total Rewards, Compensation, Freight, Diabetes FP&A Team, Americas Finance Team Always ensure compliance with company policies and procedures Drive efficiency through process improvements, including constant updates, revisions, dynamic models and templates Qualifications - External Must Have: Minimum Requirements Bachelor s Degree with 7+ years of work experience in Finance and/or Accounting OR Advanced Degree (5+ years with an Advanced degree) Nice to Have High attention to detail and accuracy Strong prioritization, problem solving, organizational and interpersonal skills Experience in financial processes (month-end close, forecasts, annual planning) Excellent written and oral communication skills Manages through risk and ambiguity Ability to work effectively in a team environment and build strong working relationships Medical industry experience GL structure knowledge, forecasting and modeling Advanced Excel skills and experienced in Financial Systems/Applications (SAP, Hyperion/GFS, etc) Physical Job Requirements A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here . This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) on page 6 here . The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc. Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95, 000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

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0.0 - 6.0 years

2 - 8 Lacs

Hyderabad

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TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities Bachelor s degree 10-24 months of work experience. Good communication skills Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment Logistics background and lean/six sigma training is a plus Proficient in SQL

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25.0 - 30.0 years

30 - 35 Lacs

Bengaluru

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Fulfillment by Amazon (FBA) is an Amazon service for third-party sellers enabling them to provide fast and efficient delivery to their customers. FBA enables Selling Partners to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25+ years. Within FBA, Partnered Carrier Program (PCP) is the preferred option used by sellers to send their FBA inventory to Amazon Fulfilment Centers (FC). The IN FBA team is seeking a Program Manager to manage key aspects of PCP, from pick-up of shipments to their delivery at the FC. This role will require basic knowledge of supply chain operations and good stakeholder management. Youll assist in implementing tools and programs to optimize seller experience, channel profitability, defect reduction and support initiatives that drive operational efficiency. Youll work closely with stakeholders in operations, account management, product management, and finance partners across the FBA business. Support projects that contribute to profitability while maintaining a seller-focused approach Assist in program execution, data analysis, and regular metric tracking Perform thorough deep dives to understand root causes and implement short-term and long-term solves Analyze performance data and prepare reports for leadership reviews Collaborate with cross-functional teams to drive process improvements Track trends in domain, monitor performance across PCP and other similar channels such as Amazon Freight, SPN Develop frameworks to guide sellers to the right inbound channel Support projects that contribute to profitability while maintaining a seller-focused approach Assist in program execution, data analysis, and regular metric tracking Perform thorough deep dives to understand root causes and implement short-term and long-term solves Analyze performance data and prepare reports for leadership reviews Collaborate with cross-functional teams to drive process improvements Track trends in domain, monitor performance across PCP and other similar channels such as Amazon Freight, SPN Develop frameworks to guide sellers to the right inbound channel Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Ability to write SQL queries and automate manual tasks

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2.0 - 3.0 years

3 - 7 Lacs

Mumbai

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Our Team GP Harmon is one of the largest pure traders of recycled fiber in the world, trading in excess of 100 thousand tons per week. By focusing on close relationships with suppliers and customers, rather than solely on market timing, we have built a collaborative network of trading partners around the world. For more information on GP Harmon-Recycling please visit our website at http://www.gpharmon.com We are seeking a “ Documentation Executive” at our Mumbai Office for Night Shift. Employees that mirror the values of the organization will have opportunities to advance into roles with increased responsibility. s Create export documents like commercial invoice, packing list, BLs, and insurance certificate, for shipments to Mexico (via truck/rail) and Latin America (Ocean containers) for export from, the USA. Communicate with US employee, Cross Border rep, on late supplier BLs for trucks into Mexico. Assist HAIPL Documentation Day shift team (located in Mumbai office) with any urgent issues. Assist US Documentation team with invoicing the last day of the month for financials when needed for other destinations like India, EU, Middle east, Southeast Asia, etc. Basic Qualifications Any Graduate and/or Minimum 2-3 years of work experience in Industries like BPO, Logistics, Shipping, Oceanic, freight forwarding, export/import, etc. Experience using Microsoft Office programs such as Word, Excel, and Outlook. Possess good English communication skills, both oral and written. Bonus Qualifications that will put you ahead but are not required for the job Experience with Power BI Language skills in Spanish (written) Knowledge of INCO Terms Desired Candidate Profile Candidates should be task oriented. Should have critical thinking skill sets. Should be a self-starter with a high level of motivation. Should have keen eye for details. Work experience with urgent turnaround times Who We Are

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2.0 - 3.0 years

2 - 4 Lacs

Ahmedabad

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Led by Rodolphe Saad , the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. CMA CGM Agencies India Pvt. Ltd. JOB DESCRIPTION Job Title : Apprentice Department : Commercial Sub Department : Sales Support Export Reporting : Commercial Manager Location : Ahmedabad Role Summary: Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions. Core Responsibilities: Support to outside sales / Inside Sales for Rates filing. Arrange to quote rate / on carriages to the customers on behalf of outside / Inside sales. File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy. Follow up with the customers for booking (Quotation follow-up) Contact with Pricers on Freight and DDSM claims. Act as Complete Backup for Outside Sales / Inside Sales linked. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA ) Promote SPOTON Digital Products Act as Support to customers on All SPOTON related commercial queries. Handle Digitalized Customers SPOTON queries Handle rate disputes of customers and RFI Closure Key Performance Indicators: Need to respond to All sales leads assigned within 14 days All target quotations to be followed up within maximum 48 hours of sending with Pricers. Qualifications and Skill Sets: Minimum graduate. Good written and verbal communication skills. MS office skills. Go-getter and pro-active approach. Good analysis skills Come along on CMA CGM s adventure ! Apply now Apply now Apply Now Start apply with LinkedIn Start Please wait...

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9.0 - 10.0 years

10 - 11 Lacs

Thane

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About Us : Ashapura Aromas Private Ltd. (AAPL) incorporated in 2003 is a Mumbai based Marketing and Distribution Company supplying Aroma chemicals and Flavour-Fragrance Ingredients. In less than 2 decades, Ashapura Aromas has notched up to be among Top 5 Marketing & Distribution Company in Fragrance & Flavour Industry. Ashapura Aromas has 1611+ products in offerings out of which 918+ products are on the shelf with 81+ MT of Daily Average Movement, 1350+ MT Average Ready Stocks in 162000+ sq. ft. of Material Storage Space. As a group, Azelis is now amongst top 5 global distributors. Job Description: Negotiation with CHA and forwarders, Shipping Lines, CFS. Ensure compliance of import and export laws and regulations Handle documentation, such as Bills of Lading, packing lists, certificates of origin, invoices, and commercial agreements. Negotiate freight rates and taxes. Monitor market trends and develop strategies to decrease costs of exports To manage international trade and export activities and ensuring all projects and operations comply with applicable laws and regulations. Capable of working in team. Capable of overseeing pre and post shipment documentation like seeking Country specific permissions and Uploading details, customs invoice, customer invoice, packing list, Hazardous / Non-Hazardous Documents for Shipping Line, Draft BL Checking and confirmations, COO, We hope you are in good health, and all is well at work certificates for flavoured items, documents for banks. Co-ordination with CHA and forwarders, Shipping Lines, CFS. Internal co-ordination with Warehouse for dimensions, labelling, weighments, transportation. Coordination with internal accounts team for queries in vendor bills and payments. DSR and Monthly Reporting to Seniors, including MIS report. Preparation of Presentations of workflow, team introduction and explanation of activities. Capable of meticulously check points of improvements and presenting to the Seniors. Knowledge of Custom Tariff and rules Additional Skills: Knowledge of Factory Stuffing. Knowledge of Re-export formalities, working through Private Bond, SEZ or FTWZ. Knowledge of Third Country Export i.e. Switch BL. Should be familiar with DGFT activity. Knowledge of Advance Excel. Qualification: Diploma / Bachelors or Certification in Exim Management courses or related disciple would be preferable Location: Thane, Mumbai

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2.0 - 5.0 years

4 - 7 Lacs

Mumbai

Work from Office

Job Purpose Responsible for Import & Export Operations, License and Incentives of India Biopharma Affiliate, Imports from multiple Countries valued at 106 million Euro. Exports to 23 Countries, with value turnover of 34 million Euro & Freight Budget of 1.28 million Euro Product category of Finished Goods, API & Devices, Planning & Logistics Processes, Ensure compliance to Good Distribution Practices, Regulatory requirements, Local Legislations & Group Mandatory Controls, The Logistics Coordinator must perform their job in close coordination with the Supply Chain team of the geography and in collaboration with the global logistics organization. Key Accountabilities Third-Party Logistics Management Daily operations management Responsible for Import & Export Operations, License and Incentives of India Biopharma Affiliate, Imports from multiple Countries valued at 106 million Euro. Product category of Finished Goods, API & Devices, Planning & Logistics Processes Orchestration of daily operations Management of daily interface issues Responsibility for the Business Continuity Plan (BCP) Inbound process management Compliance and audits Verification of Pre-shipment documents/LC documents to ensure documents filed in Customs correctly. Verification of Shipping bill accuracy to ensure same is filled in accordance with Customs and foreign trade policy (FTP) regulations. Inbound process management Advance License/EPCG Application and Closure Export obligation tracking with monthly coordination with Plant. Drawback tracking and Reconciliation. RoDTEP tracking and utilization. Bond registration and Cancellation. Support new product launches in terms of Classification, Duty structure, Duty calculation Compliance & Transfer Price. Handling various Audits (GXP/Internal/External) with proper planning and data presentation. Timely renewal of existing contracts/quality/Technical agreements, SVB. Ensure pre- and post-transaction compliance under the Customs Act, Foreign Trade Policy, and all applicable Allied Acts and Rules. Analyse and implement changes in customs laws and EXIM regulations, including those under allied legislations, ensuring timely communication and compliance across the organization. Handle customs audits, investigations, and represent the company before customs and regulatory authorities. Supervising Ongoing and Pending Litigation under Customs, Foreign Trade, Excise and Other Regulations. Follow testing regulation with ADC as per Drugs and Cosmetics rule. Ensure compliance for related-party imports, including the management of NIL investigation reports and maintenance of SVB order status. Monitor and coordinate responses to notices, show cause notices, deficiency letters, and litigation matters; attend hearings and approve legal submissions. Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines. Supplier relationship management Keeping customers well informed of the shipment status & provide all documentary requirements. Ensured Smooth Launch of new Product by close coordination with Plant and Global team. Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines. Coordination with respective supply chains teams towards the common objective of maintaining proper Inventory of critical materials like Bulk drugs, Finished Goods, and various import materials required for Production and Sales & marketing. Support projects & initiatives decided at department level. Ensuring prompt clearance, releases & availability of finished products to support domestic sales plan. SLAs development Coordinate with Factory/Freight forwarder for timely clearance of Export Shipment. Coordinating with forwarder/CHA for custom clearance. Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines. Assessment of the performance of the vendors (CHA s, Transporters and Forwader) based on various parameters such as quality of service, improvement rate, timely clearance & delivery, and reduction in demurrage charges. Alternate Vendor Development for cost effectiveness and competitiveness. Co-ordination between clearing agents and internal departments for effective and faster import clearance to avoid heavy demurrage charges and delay in the supply of the material. Cold chain Management aligned with scope defined in the SOP Ensuring adherence to system controls /CAPA, towards building a robust system while eliminating redundant activity. Ensuring prompt refund of Revenue deposit and realizing damage claims . KPIs maintenance, performance and cost monitoring, management and control Prepared the T1/T2 Sales and Freight budget by getting data from Plant and team and bifurcated the product with form and Pack per unit. Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines. Liaise with Global Procurement team for Export freight transportation RFQ. Analyse/review the spot rate for Air shipment from Global approved forwarder and get the approval from Global Procurement. Approval of freight Bill of CHA/Transporter and Freight forwarder in ULTIMUS system. Ensuring prompt Customs clearance to ensure timely availability of Imported material. Reviewing KPIs & taking remedial action To work towards reduction in demurrage & detention charges. Handling of Import Products as per storage condition & shelf-life stipulations. Preparation of various types of statements related to imports and proper data maintenance in SAP & Excel for smooth foreign remittance and custom duty payments. Prepare & monitoring Customs duty forecast to monitor monthly cash flow/forex planning. Effective utilization of various Export Incentive Schemes (DEEC & EPCG etc.) for duty free imports and monitoring the utilization of RoDTEP incentive scrips. Collaborate effectively with internal and external stakeholders including business units, customs brokers, 3PLs, consultants, and regulatory bodies to ensure smooth execution of customs and trade operations. Drive the application, maintenance, and compliance for AEO T2 certification, ensuring alignment with CBIC guidelines. Best business practices maintenance Make sure best practices are aligned with our 3PL core model and key business rules. Liaise with internal stakeholders to apply 3PL core model. Manage VMI customer analytics & replenishment (where relevant) Process improvement and new initiatives contribution. Effort to contribute to make core business processes better to lead to more effective and efficient workflows. Detect and share any inefficiency with relevant stakeholders to discuss any potential improvement. Make use of KPIs / Performance to detect any improvement area. Collect feedback ideas from the teams closest to 3PL management activity. Customs Management Responsible for getting Self Sealing permission for factory/Port registration with new custom. Getting shipping bill amendments. Resolving of EDPMS issue if any. Regular Update on custom circular and Policy. Representing DGFT for License and closure certificate. Attending Personal hearing at DGFT office Mumbai and Delhi. Norms Fixation at Delhi for High wastage case Representing PRC committee for any relaxation in Policy and Procedure Handling Import customs clearance activity for group of companies that includes Raw materials/APIs/Packing material, and non- inventory items for Plants & R&D which includes API, Excipients , Lab consumables, Lab Equipment s, Chemicals, Lab furniture s, Machineries, innovator samples, reference standards, chemicals, complaint samples . Conduct periodic training Session/Workshop for internal stake holders for better business understanding & knowledge about import processes and rules & regulations. Custom s & ADC issues and attending various hearings wherever necessary. Ensure appropriate Customs duty concessions / exemptions are availed off. New Budget/EXIM policy/GST impact calculations. Resolving of EDPMS issue if any. Warehouse Management Support activities of the local internal distribution center in compliance with local regulation, good distribution practice and Sanofi proceduces undefined undefined About you Skills/Expertise/Experience: Experience in Import compliances, Import & Export operations Bachelor s degree from an accredited college or university. English language proficiency. Preferred Skills/Expertise/Experience: Team player who can facilitate successful project work, operating to deadlines. Experience with leading teams and projects within the field of logistics, warehouse and supply chain. Knowledge of import/export regulation and GDP an advantage Excellent systems skills a strong advantage Understanding of downstream processes and local trade environment within Pharma Understanding of KPIs & SLA management Strong Relationship Management (internal and external) Understanding of process improvement/change management Strong data analysis skills - Ability to interpret and draw conclusions from data. Capacity to work transversally and in a dynamic environment. Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people.

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2.0 - 7.0 years

2 - 7 Lacs

Chennai

Work from Office

As a Sales Executive at E-ship Global Logistics, you will be responsible for generating new business opportunities, managing client relationships, and driving sales in the shipping and forwarding industry. You will play a key role in expanding our customer base, understanding their logistics needs, and offering customized solutions that align with the company's service offerings. Key Responsibilities: Develop and implement effective sales strategies to generate new business in the shipping and forwarding industry. Identify and target potential clients through market research, networking, and cold-calling. Build and maintain strong, long-term relationships with clients to ensure repeat business and high customer satisfaction. Present E-ship Global Logistics services to potential clients, addressing their specific logistics needs. Prepare and negotiate sales proposals, quotations, and contracts. Monitor industry trends and competitor activity to identify new opportunities and stay ahead of the market. Collaborate with the operations and customer service teams to ensure timely and efficient service delivery. Achieve sales targets and contribute to the companys overall growth and profitability. Provide accurate sales forecasts, performance reports, and market insights to management. Participate in industry events, trade shows, and conferences to network and enhance the companys market presence. Key Skills and Qualifications: Bachelors degree, or a related field. 0 to 10 years of proven sales experience, ideally in the shipping, logistics, or forwarding industry.(Freshers who is interested in sales can also apply) Strong understanding of the forwarding industry, including key services such as freight forwarding, customs clearance, and supply chain solutions. Excellent communication, negotiation, and interpersonal skills. Ability to work independently, manage time effectively, and meet deadlines. Strong problem-solving and decision-making abilities. Goal-oriented with a proven track record of achieving sales targets. Ability to build rapport and manage relationships with key decision-makers. Benefits: Yearly Bonus. Opportunity for career advancement in a fast-growing, global logistics company. Collaborative work environment with a focus on professional growth. Health benefits and other employee perks. If you have a passion for sales, a deep understanding of the shipping and forwarding industry, and the drive to succeed, we invite you to apply and join E-ship Global Logistics as we continue to grow and lead the market.

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6.0 - 11.0 years

5 - 15 Lacs

Mumbai

Work from Office

We at Yusen Logistics (I) Pvt. Ltd. are looking for Candidates for Senior Executive Assistant Manager, Deputy Manager Sales ( LCL ) Role & responsibilities: Achieve targets in line with budget and expanding customer base & retention of existing clients. To On board New Customers across sectors per quarter. Monitor market trend in order to identify new business opportunity. Build and maintain good business relationship with LCL clients Coordinate with internal departments to Freight Forwarding solutions Handle the key account with existing client; managing relations with existing clients by frequent interactions for new business opportunity. Building a robust business development function to track potential customers and effective competitor mapping to increase market share. Generate new business, retain existing business, garner incremental business from existing customers as well. Coordinate and support local/regional sales team on lead sharing, providing Freight Forwarding related orientation/training program to new hires, new business generation, onboard new business etc. Coordinate with implementation and operation teams for smooth customer onboarding and operational implementation Working closely with other countries, regional and global team for growing specific accounts. RFQ/RFP/RFO/Tender management. Requirements & Qualifications Must have 3 – 15 years of Work experience. He/ She should have spent most of their sales career focusing on LCL product knowledge and should have in-depth knowledge of understanding customer’s requirements and providing customize solution. He/ She should understand, develop, and execute business plan; Gross Profit (GP), Volume, Revenue targets. Understand the requirement of clients and co-ordinate with different departments for customized business proposal. Negotiations, post sales follow up, retaining and enhancing relationship with key stake holders (internal/external) and managing C-level relationship. Candidate should develop a strong sales pipeline to support the sales development plan and surpassing set targets. The candidate should possess good networking skills to identify business opportunities, participating in industry events/conclave/exhibitions etc. About Yusen Logistics Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. www.yusen-logistics.com/ esponsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

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5.0 - 10.0 years

9 - 10 Lacs

Chennai

Work from Office

Managing supply chain from Americas, European & AP supplier base to various manufacturing plants through Export Distribution Centers by co-coordinating with suppliers, carriers, EDCs, (based in Europe / Thailand / China / Others) and various internal departments within FORD like purchasing, transport, PPM, PVT, STA etc. Bachelors Degree in Engineering Position Responsibilities: Generate and analyze critical part list from CMMS3 and liaison with suppliers on daily basis for shipments. Arrange airfreight of critical parts for customer plants as per the procedures in a timely manner, analyze and allocate cost responsibility for each airfreight and get concurrence from relevant party. Use EXTRACT system for getting authorization of premium freight cost, tracking and updating the agreed cost. Ensure supplier/part resourcing are done effectively and updated in the system after consultation with the customer, supplier and purchasing. Highlight any potential production risk to customer plants and involve other departments as required. Check for various options available for assistance from other alternative material sources and co-ordinate accordingly. Communicate issues on common parts/commodities to avoid late identification of problems to all customer plants. Co-ordinate contingency plans, shut downs, strikes etc with suppliers, EDCs and customers to develop alternate plans to tackle potential issues. Address and follow up on long terms supplier problems. Assist customer plants in verification and communication (Alert process, debit notes, etc) Perform release analysis to check for schedule variations & new parts and take up with customers for abnormal variations, wrong releases, packaging issues etc to avoid over shipments, airfreights and obsolescence due to release issues. Inventory management by analyzing under shipments and over shipments on regular basis, identification of the root causes and resolution. Monitor the carrier efficiencies by checking for transit delays and analyzing the root cause in consultation with the Logistics providers. (LLP). Improving the supplier delivery performance and effective use of SUPER-G system for recording and resolution from suppliers for delivery performance and response. Ensure, educate and support the suppliers to use CMMS3, DDL, create advance shipping notices (ASN), check the DCI regularly and input the shipment confirmations in CMMS. Monitor and assist suppliers on data integrity issues to avoid any criticality due to data discrepancy. Generate MIS reports as and when required. Supporting the customer plants in case of claims by facilitating the process with the supplier. Flexible to work on Asia / Europe / North America work timing depends on requirements. Participate and contribute in Innovation / TVM activities to realize cost & process efficiency.

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15.0 - 20.0 years

37 - 45 Lacs

Chennai

Work from Office

Job Description Summary Transport and Logistics Manager is responsible for transport sourcing operations monitoring and control with a dedicated focus on the performance of India based suppliers. This includes developing strategies to reduce total cost of ownership (TCO) supplier management demand management and governance/compliance to achieve the business goals. This role shall partner with BCC Sourcing Leader Commodity Leaders Site-Sourcing Leaders OTM and other site-based logistics operational colleagues. ESSENTIAL RESPONSIBILITIES: Demonstrate logistics sub-commodity expertise and developing strong market acumen including internal and external benchmarking. Partner with BCC Sourcing Leader Commodity Leaders Site-Sourcing Leaders OTM and other site-based logistics operational colleagues to drive and contribute to achieve the strategic initiatives. Plan and track the inbound transport operations according to site inventory and manufacturing plan. Closely coordinate the inventory levels with site material leaders plan transport routes process the shipments in line with contractual lead time resolve any arising issues problems and complaints. Closely monitor the freight market and trends; and recommend the optimal transportation modes routing and lead-times. Closely monitor and control the supplier delivery performance vs schedule. Oversee end-to-end transport sourcing process including strategy market analysis negotiation process (RFXs) supplier selection and contract management. Direct optimize and coordinate full order cycle. Identify and proposed potential suppliers perform contract negotiations transport spend analysis supplier development supplier risk management supplier performance monitoring/control supplier rationalization and productivity with adequate operating rhythm with key suppliers. Monitor strategy implementation to ensure benefit realization. Participate in simplification projects and provide strong support of process improvement. Support logistics initiatives (OTM Freight Audit and Payment) across all PT sites in INDIA. QUALIFICATION & REQUIREMENTS: Bachelor Degree in Logistics Business Management Engineering or Technical Degree from an accredited university or college. Minimum 15 years in logistics operations and sourcing in manufacturing environment. Excellent English communication skills. Strong customer service and results oriented mindset. Proficient in Microsoft office applications. Demonstrated leadership and technical aptitude. Ability to organize assess prioritize the tasks milestones and deliverable. Team player and can-do attitude. DESIRED CHARACTERISTICS: International working experience within cross-functional or geographically dispersed teams. Demonstrated ability to motivate influence people and drive change at all levels of the organization in complex matrix organization. Minimum 8 years supplier management experience. Strong financial quantitative and data analysis skills. Proven project management skills demonstrated through solid execution track record experience to manage complex global projects including an ability to drive change in a team-based matrix environment. Ability to work in an international cross time zone and multicultural environment. Ability to handle a heavy workload multiple and changing priorities and constant deadline demands. Proactive self-starter ability to understand and respond to need without close-direct supervision while meeting job deadlines. High level of organization skills analytical thinking and facilitation skills including solid presentation verbal and written communication skills. Understanding of the logistics industry including products and services and its latest sourcing trends. Relocation Assistance Provided: Yes

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1.0 - 6.0 years

30 - 35 Lacs

Bengaluru

Work from Office

Relay Operations Center (ROC) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon facilities and to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. In addition to this tactical problem solving, ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Responsibilities include, but are not limited to: Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. Developing and/or referring to performance metrics to drive team performance and business results. Identifying the business impact of trends and making data backed decisions. Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus. Serves as escalation point for transportation specialists. Owning process/business level reports/actions and diving compliance.. Perform Ad-hoc reporting and analysis as per requirement. 1+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Bachelors degree in supply chain management, operations, engineering, analytics or related field Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

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1.0 - 3.0 years

20 - 25 Lacs

Hyderabad

Work from Office

Looking for a career at a company that seeks to be Earth s most customer-centric company? If so, meet Amazon. Over the past 25 years, Amazon has invented on the behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazons transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. The Holiday and Contingency Planning (HCP) function of NOC is responsible for driving decisions and configuration changes required to handle holiday and contingent events to protect customer experience. In order to ensure sustained network performance in spite of disruptions (planned or unplanned), HCP partners with stakeholders to execute configuration changes in the network which alter promise as well as package flow to ensure minimal impact and rapid recovery. HCP takes inputs from ground operations, consults stakeholders to assess impact and then translates the mitigation measures to specific asks on network configuration changes. These configuration changes at times impact promises of lakhs of packages and have to be deployed with the highest precision. We are looking for a Program Manager to work with a crack team (5-10) that cuts across operations, program management and tech to manage network Contingencies. Were looking for a hands-on and motivated self-starter whos passionate about using data to help us make quick decisions. The right candidate will exemplify "bias for action" and "are right a lot". In this role, you will work with business and operations team to continuously evolve contingency management models, analyze historic results, and make business recommendations to senior management based on those analyses all in an environment of rapid growth and increasing complexity. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. This position also manages the planning and execution of operations team s goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various improvements in Business to increase its effectiveness in driving results. The successful candidate must have very strong analytical skills and expertise in excel. Knowledge of SQL would be an added advantage. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. Work backwards, starting with customers and stakeholders to understand their needs and incorporate their context into project plans. Define and clarify business procedures and process requirements. Drive productive discussions and help the team & customers reach consensus. Understand any technologies involved in project(s) at a high level and participate constructively in solution discussions. Be an advocate for the customer and for the team to negotiate process improvements, salient features & priority. Establish milestones, drive deadlines and serve as the first point of contact for team projects. Handle ground escalations and mitigate impact on operations. Minimize impact on customer experience by quick and error free config deployments. Responsible to get complete clarity over situations by seeking updates from ground teams and assess impact. Organize calls and convene relevant stakeholders to share updates and suggest recommendations to mitigate impact. Resolve problems, develop appropriate milestones to ensure timely and successful delivery of tasks assigned. Responsible to deploy holiday configurations timely with validation checks through peers to ensure error free deployments. Stay updated about active network configurations to understand uber level impact on operations. Tasked with taking on projects challenging status quo and redefining processes to optimize productivity for the entire team. About the team As a central coordination team, NOC-HCP manages configuration changes required to handle holiday and contingent events to protect customer experience and reduce impact on operations. In order to ensure sustained network performance in spite of disruptions (planned or unplanned), HCP partners with multiple stakeholders to execute configuration changes in the network which alter customer promises as well as package flow to ensure minimal impact and rapid recovery. HCP takes inputs from ground operations, consults stakeholders to assess impact and translates the mitigation measures to specific asks on network configuration changes. 2+ years of program or project management experience 2 to 3 yrs work experience with at least 1.5 yrs of experience in Program/Operations management Background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely High attention to detail and proven ability to manage large teams Ability to manage multiple, competing priorities simultaneously with minimal supervision Strong analytical, mediation and problem resolution skills Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams Strong understanding of process improvement techniques Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document 2 to 3 years experience in running operations,driving large scale business programs, consulting, process improvement assignments in consulting /E-commerce/ FMCG/ Retail/Manufacturing organizations Strong academic track record, MBA Proven track record of managing and executing projects from start to finish, including project management, data gathering and modeling, problem solving, and communicating recommendations Able to think and act proactively, drive tactics and execution, willing to roll-up the sleeves and get the job done Excellent analytical skills to dive deep into data, derive insights and develop detailed action plans and tracking mechanisms Collaborative and flexible with good organizational skills in managing competing priorities, time management and meeting tight deadlines at times Proven presentation skills, excellent narrative writing and verbal communication skills with senior leadership Technical aptitude and agility to learn web-based tools. Proficiency in Excel/MS office tools

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7.0 - 12.0 years

20 - 25 Lacs

Bengaluru

Work from Office

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. The Staff Customer Care Specialist plays a critical leadership role within the Global Shared Services Team, supporting all regions globally with a focus on order and case support as well as other operational areas to support global commercial goals. This individual is responsible for the full lifecycle of order and delivery management, while also serving as a systems and process expert, mentor, and project lead across global, cross functional initiatives. Key Responsibilities Customer & Order Management Customer Case Triage, review, assignment and disposition in Salesforce.com CRM system Process standard customer orders in an efficient and timely manner according to the customer specifications and commercial terms and our policy guidelines Manage end-to-end order entry, backlog, and delivery processes for domestic and international orders Lead import/export delivery coordination, ensuring compliance with trade and shipping regulations Resolve complex customer order/delivery issues through cross-functional collaboration Manage Myillumina queues and drive global adoption of online ordering platforms Manage product transitions such as End of Life (EOL), New Product Introductions (NPI), and backorders Process Improvement & Project Leadership Identify inefficiencies in order-to-fulfillment processes and lead root cause investigations Lead or participate in district, regional, and global CS initiatives and projects Conduct business impact analyses and recommend scalable solutions Ensure compliance and risk mitigation across evolving service workflows Training, Mentoring & Knowledge Sharing Lead training and onboarding for new hires and CC key users Coach and mentor Shared Services team members to elevate functional and technical skills Develop talent through the creation of onboarding and training content and cross-functional knowledge sharing Systems & Reporting Act as a key user for CC systems including system testing, troubleshooting, and feedback gathering Develop and interpret operational reports to monitor KPIs and support decision-making Qualifications Bachelors degree or equivalent experience in Business, Supply Chain, or a related field 7+ years of customer support experience, preferably in a global or technical environment Strong knowledge of order fulfillment processes, CRM/ERP systems, and trade compliance Excellent problem-solving, communication, and stakeholder engagement skills Strong interpersonal skills with ability to work effectively in a team environment in both leadership and member role Proven track record of training, mentoring, and leading initiatives. Experience in leading others is a plus Experience working with a freight forwarder or strong experience with international logistics We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. . To learn more, visit: https: / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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