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5.0 - 8.0 years
10 - 15 Lacs
Chennai
Work from Office
Job Title: Manager HR Business Partner Job Location: Chennai Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the Top 20 most admired Shared Services Organizations in 2024 by the independent global Shared Services & Outsourcing Network (SSON). We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 5,200 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization. As Manager - HR Business Partner , you will be responsible for managing the employee life cycle from onboarding to offboarding, including employee engagement, policy implementations, and governance. Lead on all HR matters for the business unit by acting as a trusted advisor and internal consultant to Leadership on human capital management matters. Key Responsibilities: Understand the business unit s commercial strategy, activities and needs and connect with them to provide specific HR solutions Focus on aligning the HR strategy to the business strategy and practices to support robust business growth, reinforce a culture of performance and align with Group HR policy Use business understanding and data analytics, develop HR strategy and actionable HR insights and solutions to drive initiatives that benefit and align to the business strategy Build a high-performance culture by delivering programmes that recognise and reward critical skills, capabilities, experience and performance, and ensure that reward systems are market based and Equitable pay Ensure that in all aspects of employee experience is positive and engagement efforts are driven across the organisation Create a comprehensive and sustainable employee engagement strategy Collaborates with COEs to leverage their expertise in strengthening HR services and offerings Monitors HR service resolution and ensures adherence to service level agreements Constantly evaluates HR service delivery effectiveness and opportunities for enhancement, accountable for improvement outcomes. Makes a significant contribution to the HR technology roadmap Builds a culture of continuous improvement to deliver more efficient and effective global processes, consistent (and improved) employee experience and delivering HR service excellence Ensures a high level of HR data quality is maintained. Required Skills/Abilities: Graduate (bachelor s degree from a recognized University in any discipline) 5 to 8 years progressive HR, project management, HRIS experience, ideally in an international organization Strong experience working in partnership with leaders and colleagues to drive results Experience interacting with all levels of management/staff and across organizational lines Experience implementing diverse and high impact HR initiatives to support organizational objectives Excellent influencing, leadership, communication skills - particularly within matrix style organizations Experience presenting to different audiences verbally, in writing and in presentation formats Experience working with detailed information and numerical data and presenting it in a way that is easily understood by people at different levels in the organization Experience with event management Identifying opportunities for continuous improvement, based on feedback, stakeholder engagement, trend analysis, etc Experience in change management to improve efficiency and effectiveness Join our team at DHL Global Forwarding, Freight (DGFF), Shared Services (GSC), a Great Place to Work certified organization and as a part of a forwarding division, proud recipient of multiple prestigious awards, including Top Employer in India, Top Employer Asia Pacific, and Top Employer Global. Save Job Manager- HRBP Close the popup
Posted 1 month ago
2.0 - 4.0 years
3 - 5 Lacs
Mumbai
Work from Office
We are looking for a motivated and results-oriented Sales Professionals to join our dynamic team for business development of Freight Forwarding and NVOCC In this role, you will be responsible to increase the Revenue and Profitability through acquisition of new clients, responsible for growing the business and achieve the Revenue and Gross Profit targets as set by the management from time to time through proper execution of sales strategy and focusing on key products and trade lanes as decided by the management. Job Responsibilities: Achieve revenue & volume goals as established by the Management. Provide regular activity and sales reports to the Management. Secure new sales, increases profit margins and drives higher levels of customer satisfaction through regular business review meetings with existing accounts. Meet and exceed overall sales revenue and profitability for air & ocean business as per goals set forth by management. Schedule and conduct regular sales review and customer service meetings (both internal and external). Negotiate with clients and prepare / manage rate quotations, proposals and other sales materials. Maintain good relationships with all internal company Sales and Operations teams and external partners and customers. You will be in daily contact with customers assessing their needs and assist them in problem solving. Assist in developing, maintaining and following Sales and Marketing procedures. Identifies, qualifies and develops opportunities for new business in assigned territory. Create and maintain a freight program that supports and addresses the client s challenges, opportunities, and threats while considering their tolerance for transit times, costs and market conditions To provide various business reports on weekly and monthly basis as required by the management, Negotiating favourable Accounts Receivables terms with Customers Experience: Minimum 2-4 years of Field Sales experience (Executive/ Senior Ex) in freight forwarding, NVOCC Strong understanding of freight forwarding, NVOCC and international shipping. Proven ability to meet or exceed sales quotas. Job Description We are looking for a motivated and results-oriented Sales Professionals to join our dynamic team for business development of Freight Forwarding and NVOCC In this role, you will be responsible to increase the Revenue and Profitability through acquisition of new clients, responsible for growing the business and achieve the Revenue and Gross Profit targets as set by the management from time to time through proper execution of sales strategy and focusing on key products and trade lanes as decided by the management. Job Responsibilities: Achieve revenue & volume goals as established by the Management. Provide regular activity and sales reports to the Management. Secure new sales, increases profit margins and drives higher levels of customer satisfaction through regular business review meetings with existing accounts. Meet and exceed overall sales revenue and profitability for air & ocean business as per goals set forth by management. Schedule and conduct regular sales review and customer service meetings (both internal and external). Negotiate with clients and prepare / manage rate quotations, proposals and other sales materials. Maintain good relationships with all internal company Sales and Operations teams and external partners and customers. You will be in daily contact with customers assessing their needs and assist them in problem solving. Assist in developing, maintaining and following Sales and Marketing procedures. Identifies, qualifies and develops opportunities for new business in assigned territory. Create and maintain a freight program that supports and addresses the client s challenges, opportunities, and threats while considering their tolerance for transit times, costs and market conditions To provide various business reports on weekly and monthly basis as required by the management, Negotiating favourable Accounts Receivables terms with Customers Experience: Minimum 2-4 years of Field Sales experience (Executive/ Senior Ex) in freight forwarding, NVOCC Strong understanding of freight forwarding, NVOCC and international shipping. Proven ability to meet or exceed sales quotas. Desired Experience Desired Skills Our client is an integrated logistics and freight handling service provider and synonym with a trusted to handle their cargo safely and on time!
Posted 1 month ago
8.0 - 13.0 years
6 - 10 Lacs
Mumbai
Work from Office
Job Description We are looking for a motivated and results-oriented Sales Professionals to join our dynamic team for business development of Freight Forwarding and NVOCC In this role, you will be responsible to increase the Revenue and Profitability through acquisition of new clients, responsible for growing the business and achieve the Revenue and Gross Profit targets as set by the management from time to time through proper execution of sales strategy and focusing on key products and trade lanes as decided by the management. Job Responsibilities: Achieve revenue & volume goals as established by the Management. Provide regular activity and sales reports to the Management. Secure new sales, increases profit margins and drives higher levels of customer satisfaction through regular business review meetings with existing accounts. Meet and exceed overall sales revenue and profitability for air & ocean business as per goals set forth by management. Schedule and conduct regular sales review and customer service meetings (both internal and external). Negotiate with clients and prepare / manage rate quotations, proposals and other sales materials. Maintain good relationships with all internal company Sales and Operations teams and external partners and customers. You will be in daily contact with customers assessing their needs and assist them in problem solving. Assist in developing, maintaining and following Sales and Marketing procedures. Identifies, qualifies and develops opportunities for new business in assigned territory. Create and maintain a freight program that supports and addresses the client s challenges, opportunities, and threats while considering their tolerance for transit times, costs and market conditions To provide various business reports on weekly and monthly basis as required by the management, Negotiating favourable Accounts Receivables terms with Customers Conduct formal business reviews of prior year s activity (review lanes, volumes, etc.), look ahead to discuss forecasts, market challenges and opportunities unique to the customer and create a plan for the upcoming years. Negotiating favourable Accounts Receivables terms with Customers Experience: 4 8 years (Assistant Manager/ Manager) experience in freight forwarding, NVOCC Strong understanding of freight forwarding, NVOCC and international shipping. Proven ability to meet or exceed sales quotas. Qualification(s) Desired Experience 4-8 years Andheri (E), Mumbai Desired Skills Compensation & Benefits As per the industry standard About the Company Our client is an integrated logistics and freight handling service provider and synonym with a trusted to handle their cargo safely and on time!
Posted 1 month ago
2.0 - 7.0 years
9 - 13 Lacs
Chennai
Work from Office
Job Description We are looking for a Fulfilment Analyst who will be responsible for Inbound procurement of Materials from overseas factories to Distribution Center and its Inventory Management at optimal Cost / Lead Time, inline with Customer expectations / regional delivery performance targets Job Responsibilities Accountable for timely monitoring and tracking of material availability to ensure seamless supply operations. Collaborate with global planners, regional Customer Service, and Sales teams to maintain optimal material availability. Strive to enhance delivery performance while maintaining efficient inventory levels. Conduct regular validation of Re-order Points and Safety Stock to ensure supply reliability. Oversee inventory monitoring and replenishment, factoring in product lifecycle and demand patterns. Manage obsolete inventory and drive liquidation strategies to reduce waste. Maintain a strong focus on meeting delivery timelines to fulfill customer expectations. Support both ad-hoc and regular analysis of supply trends, delivery metrics, and customer order data within the region. Contribute to global and regional allocation processes, including crisis response management. Handle order processing related to reservation orders, project-based sales, and general order management. Manage material master data elements such as transportation mode, lot size, lead times, APO planning parameters, and material status. Drive freight and transportation cost optimization and review lead times for efficiency improvements. Resolve operational and system-related issues within SAP HANA (MM & SD modules), APO, and Anaplan inventory systems. Lead initiatives in availability tracking and inventory control for process efficiency. Foster supply chain integration across stakeholders and lead continuous improvement projects to enhance key performance indicators. Constantly pursue cost-to-serve reduction across the supply chain. Background & Skills Minimum Bachelor degree with relevant experience (Min 2 years preferred) in Order Management, Fulfillment activities Strong knowledge in Power BI, Power Apps, SAP MM & SD modules ; Exposure to Anaplan preferred Demonstrated project management skills, including the ability to lead cross-functional teams and deliver results in a fast-paced environment Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders Strong analytical and problem-solving abilities Danfoss Engineering Tomorrow
Posted 1 month ago
7.0 - 9.0 years
9 - 11 Lacs
Mumbai
Work from Office
Understanding of the right carrier for various trade lanes, to get the right price at the right time so as to get the best revenue and volume for growth of Bolt Cargo Acting as a mediator between carriers and internal customers (Sales and Customer Service)Working RelationshipsInternal Purpose Reporting Manager For discussions on upcoming project finalisation Escalations for unresolved matters Marketing / KAMs / Customer Service Involve in Turnkey / project business / LOT business/Project movement and coordination with carrier for special rate arrangement on long term or basis the requirement of Project Assisting team for timely Responding to rate / booking related enquiry Sorting escalation issue from CS / MKTG and any other DET or agent at destination related issues Analysing market situations in different sectors Discussing the upcoming project and volume customer , potential customer and accordingly guiding and working on them through team mates Operations Coordination regarding feeder / Space issue / booking escalation / DET DEM issues / Projection and pre alret to carrier for upcoming weekSector related development / Detention costs waiver possibilities and BIZ promotion International Pricing / BDM Interaction regarding t/s, destination cargo acceptance and 2nd / 3rd Leg slot rates, etc Finance & Accounts Matters on Invoice / Freight dispute / Charges if anyExtending the assistance regarding brokerageCo-ordination regarding profit or loss of business matters External Purpose Main line carriers and feeders To coordinate and to develop good relationship with the carriers and feeders, in order to seek support to Bolt Cargo with best of price, service and cooperation Add more carrier than existing carriers with growth In volume and sectors of Bolt Cargo Developing the strategy for different carriers regards to ports and support to various regions in the interest of Bolt Cargo as though they are partners , the carriers are equally competitors as well Key Responsibilities and TasksPerformance Dimensions Key Tasks Responsibilities Pricing finalization & Carrier relationshipmanagement Monitoring the b/m task functions of Pricing manager :1 Promptly attending and responding to enquiries from Customer Service/ Sales / Agents2 Acquiring the quote on the Ocean freight Rates from differentShipping Lines in accordance with the Shipper's request3 Quoting on an enquiry /project considering all the price factors in count as per the Management/Company guidelines4 Getting confirmation from the CS team about the business from the customer Negotiating with carriers to get the best price Meeting carriers / feeders at regular intervals -- to discuss the present and upcoming aspects for increase of support to Bolt Cargo Business to resolve the issues with carrier / feeders
Posted 1 month ago
10.0 - 15.0 years
35 - 40 Lacs
Gurugram
Work from Office
About Toll Group About Global Forwarding Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletized cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents. The opportunity Responsible for operational, financial, facilities and developmental requirements of the Region. Lead the Region to achieve KPIs and P&L Management. Improving Region s operational process, operational efficiency and administration To develop people capability and performance To prepare annual budgets for the Region in collaboration with Finance and to hold accountable for delivering through P&L and Region management To develop, implement and monitor all logistics management activities to ensure excellent customer service and value adding to existing customers. To continually review and streamline working processes to enable best practice with lowest resource/financial impact To lead or work with Sales to manage the selling and other engagement process with customers in order to maximize the profitability Partner with Toll network to increase gross profit and volume in the Region. Ensure all accounts receivables and payable following company guidelines and related issues being resolved To be involved in implementing new products/business to ensure correct processes in place To maintain service credibility within the Region Actively supporting the company s goals and strategies, and providing recommendations upwards Ensure compliance with company safety and health standards Lead the Region to align One Toll and The Toll Way What you ll need to succeed 10 - 15 years in Sales or Business Development with minimum 5 years experience in a leadership role. What moves you? At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in India and be prepared to undertake pre-employment checks including a criminal history check and medical.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
TOC (Transportation Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities Experience with Excel Experience with SQL SQL Excel
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon s newest businesses through its start-up phase? If so, you might be interested in this role with Amazon Freight. Amazon Freight (Amazons external facing Freight service) is hiring for Billing & Payments Analyst in India and achieve a truly exception shipper experience in EU and UK regions. Join us in building the next big thing for Amazon. Primary Responsibilities, include but not limited to: Responsible for implementation on new and existing SOPs Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency Support shippers by researching on invoice disputes and providing resolutions within SLA Support enterprise shippers through tickets and escalations Reconcile invoices and manage credit notes for effective cashflow and transactions . Reconcile payment and match correct invoices for the payment received from different shippers About the team We are Amazon s middle-mile logistics technology solution for anyone looking to ship road freight in UK and Europe. We enable customers to ship your palletised shipment (Less-than-Truckload, LTL) or Full-Truckloads (FTL) directly to Amazon UK and EU Fulfilment Centres (FCs) or FTL to non-Amazon facilities at competitive prices. Bachelors degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
Posted 1 month ago
5.0 - 8.0 years
25 - 27 Lacs
New Delhi, Chennai, Bengaluru
Work from Office
- Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective business partners. - Setting up meetings with potential clients and listening to their wishes and concerns. - Create and drive a sales plan strategy that successfully meets sales revenue targets and initiatives. - Utilize internal tools to negotiate market freight rates for customers. - Negotiate/close deals and handle complaints or objections. - Maintain consistently positive interactions to nurture customer relationships. - Take ownership of customer issues and follow-through till resolution. - Gather feedback from customers or prospects and share with internal teams. - Follow up and monitoring customer outstanding payment. Location: Across (Chennai, Delhi, Bangalore)
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role Objective The Customer Support Executive will act as the first point of contact for TruKKers clients and internal operations teams based across the MENA (Middle East & North Africa) region. Though based in India, the role involves remote support for day-to-day logistics execution, coordination, documentation, and issue resolution. The ideal candidate will possess strong communication skills, a solution-oriented mindset, and the ability to manage time-sensitive tasks across multiple time zones. Key Responsibilities 1. Client Coordination & Support Serve as the key liaison between MENA-based clients and internal operations teams. Respond promptly to customer inquiries via phone, WhatsApp, email, or ticketing system. Provide real-time updates on shipments, truck status, loading/unloading, and delivery timelines. Ensure adherence to client SOPs and track all SLA commitments. 2. Trip Monitoring & Operations Coordination Monitor live trips across KSA, UAE, Oman, Bahrain, and other MENA countries using GPS or internal TMS tools. Proactively follow up with drivers, fleet managers, and sourcing teams to ensure timely deliveries. Immediately flag any delays, route deviations, or non-compliance incidents to relevant teams. 3. Documentation & System Management Collect and validate delivery documents (PODs, invoices, LPOs) shared by field teams or vendors. Ensure timely and accurate data entry into internal systems and/or client dashboards. Coordinate with FinOps and Invoicing teams to retrieve missing documentation. 4. Issue Resolution & Escalations Identify and escalate issues such as delays, vehicle breakdowns, or driver non-responsiveness. Coordinate with regional MENA teams to ensure swift resolution and consistent client updates. Maintain a structured ticketing log of all escalations and their closure status. 5. Cross-Functional Coordination Collaborate with sourcing, fleet, invoicing, collections, and client success teams for smooth execution. Join daily sync calls or war-room operations with MENA counterparts. Share consolidated daily/weekly operational performance reports with India and MENA leadership. Required Skills & Qualifications Experience 2 years of experience in logistics customer support, international BPOs, or transportation coordination. Prior exposure to GCC/MENA markets is preferred. "" Hindi Speaking is a MUST "" Skills Proficient in spoken and written English; Arabic is a plus. Hands-on experience with CRM tools, TMS platforms, Excel/Google Sheets, and ticketing systems. Ability to multitask and work under pressure in a time-critical logistics environment. Behavioral Attributes Highly customer-centric with attention to detail. Strong problem-solving skills and proactive follow-through. Willingness to work in shifts to support MENA time zones. Why Join TruKKer? Be part of the fastest-growing transport-tech platform in the Middle East. Contribute to a high-impact, cross-border logistics operation. Grow within a global logistics ecosystem with strong visibility and learning opportunities. Enjoy a collaborative culture, flexible work environment, and an international team experience.
Posted 1 month ago
2.0 - 4.0 years
1 - 5 Lacs
Pune
Work from Office
Key Responsibilities: Lead and contribute to the design, configuration, and deployment of SAP TM and TM-CSL modules. Collaborate with business units to gather and assess requirements related to transport and shipping operations. Translate business requirements into detailed functional specifications and system configurations. Configure SAP TM-CSL functionalities including freight orders, carrier selection, charge management, and container logistics. Support system integration with SAP S/4HANA and third-party logistics platforms. Provide ongoing support, troubleshoot post-deployment issues, and drive continuous improvement. Deliver training and prepare end-user documentation and support materials. Stay informed on SAP developments and trends in the logistics and shipping industry.
Posted 1 month ago
5.0 - 10.0 years
14 - 15 Lacs
Madurai, Tiruppur, Salem
Work from Office
Drive EXIM container volume growth to meet or exceed the target of 1000 TEUs per month. Identify and secure new business opportunities in the Commodities, Technology, E-commerce and Retail sectors. Conduct in-depth market research to analyze customer requirements, market trends and competitor strategies. Build and maintain a strong sales pipeline through cold calling, networking, referrals, and industry events. Create and deliver impactful sales presentations and customized proposals. Collaborate with internal teams (operations, customer service, and finance) to ensure effective client onboarding and service fulfillment. Negotiate contracts and pricing, balancing profitability with client satisfaction and industry benchmarks. Cultivate relationships with key stakeholders, including CXOs, SCM heads, and procurement leaders in target sectors. Monitor industry dynamics, competitor actions, and customer feedback to enhance service offerings. Provide accurate sales forecasting and performance reports to senior management. Ensure compliance with applicable laws and regulations, particularly in the technology and consumer durables sectors. Promote cross-selling of other logistics services within the organization. Identify and onboard BCO (Beneficial Cargo Owner) clients for long-term business development. Exhibit strong leadership capabilities and contribute to team development and mentoring.
Posted 1 month ago
3.0 - 7.0 years
4 - 8 Lacs
Madurai, Tiruppur, Salem
Work from Office
Business Development & Customer Engagement Identify and convert new business opportunities for volume growth. Implement strategies to maximize revenue from existing customers. Ensure timely shipment tracking, KYC collection, and proactive customer communication. Operational Coordination & Revenue Protection Monitor shipments and notify delays or updates. Coordinate with billing, sales, and operations teams to avoid revenue leakage and ensure accurate invoicing. Reporting & Documentation Submit daily/weekly/monthly reports, volume reviews, and incentive reports. Provide timely arrival updates, vessel-wise volume details, and respond to customer queries. Volume Monitoring & Market Intelligence Track volume trends and alert for any significant drop. Monitor competitor activity and support strategic planning with analytics. Credit Control & Collections Minimize DSO, maintain updated credit assessments, and ensure timely collection of outstanding dues. Share structured collection plans and coordinate with finance to manage credit risk.
Posted 1 month ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
To collaborate with internal stake holders such as material controller and production team and external stakeholder (LSPs- logistics service provider) to ensure production materials are delivered to Volvo Plants/ Cross-Docks on time and Finished Products are delivered to customers on time at appropriate cost. Influence Monitor Logistics service provider performance from pick up precision to delivery precision. Continuous improvement drive towards freight cost reduction/ freight cost avoidance. Drive sustainable process within internal and external stakeholders like shipment tracking and reporting to facility in case of any delay. Key responsibilities / Accountabilities Safety: Ensure safety awareness training is given to all the drivers / handlers given by LSP at regular intervals. Ensure Zero inquiry and accidents (Transport material Truck) Quality: Risk management for transit damages. Initiate insurance claims Record and Ensure transport bookings from supplier/ Internal stake holder are accurate in terms of part availability, volume, weight etc., Record all In-transit deviations should be recorded and resolved with help of appropriate problem-solving methodology like A3, 5W, 5W2H, Fish Bone Diagram etc., Review XTR bookings (Ad hoc) and understand the reason for raising XTR before shipment is executed. Deliveries: Ensure on time pickup to delivery of Materials & Products for both inbound and outbound logistics. Monitoring end to end activities (transportation, custom clearance, freight delivery). Monitor shipments and update respective stake holders at regular intervals. Work closely with Volvo authorized Liner, Freight Forwarder and Customs Broker to ensure smooth customs clearance for Domestic, Import and Export operations. Rapid action needed in case of customs issue, or any queries raised to clear transport material. Escalate to right stake holder in case of customs clearance / query aren t addressed. Daily shipment review meeting with all domestic, import and export LSP (logistics service provider) for planning and execution of shipments. Ensure LSP submits all the transaction completed invoices on time. Errorless MIS of shipment wise data and share it across all internal stakeholders every day. Cost: Ensure all transport materials are moved by authorized service provider only and in case of any ad hoc movement(s), ensure to get the cost approval from Logistics purchasing before executing the shipments. Validate and process the LSP invoices vigilantly before processing it further. Process invoices within payment terms/ stipulated time frame Continuous cost improvement to reduce the freight cost wherever possible and identify the cost deployment and the ways to reduce it. Environment: Identify and implement sustainable Transport such as rail movement, FCL movements, avoid air shipments, EV s vehicles wherever possible. Continuous Improvements: Participate & contribute to idea generation & 5S activities. Drive digitization for day today activities to measure and monitor the LSP performance. Identify and be active member or drive automation of manual work & ability to develop/ contribute for RPA Implement Logistics Analytical tools using SQL/ Power Platform / Python Qualification & Competence University degree with experience within supply chain / Digitalization. Preferably from supply chain logistics background. Necessary technical/functional/language skills Basic understanding of terms like INCO term, mode of transportation, FCL, LCL, BL, customs clearance process Bill of entry filing Shipping bill filing, e-way bill , milk run etc., (not to be restricted with this list alone). Basic understandings of GST and SAC code. Understanding EXIM operations. Proficiency in Office365 tools & Proficiency in MS Power Platform. High on Integrity and strong ethics. Proficient in Interpersonal skills; fluent in English & Good Communication Skills
Posted 1 month ago
6.0 - 8.0 years
8 - 12 Lacs
Gurugram
Work from Office
About Shiprocket We re on a mission to make e-Commerce simple, accessible and trustworthy. We enable e-Commerce sellers with AI driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication, returns management, and more. Our platform leverages data, workflows and supply chains at scale, providing sellers with just about everything they need to provide a delightful customer experience. WEBSITE : www.shiprocket.com WHAT IS IT LIKE WORKING AT SHIPROCKET We are committed to the following success traits that embody our culture and how we work together to accomplish great things and be a Great Place to WIN! Role Overview: We are seeking a highly driven and experienced professional to lead the sourcing, onboarding, and management of FTL (Full Truck Load) and PTL (Part Truck Load) partners across India. This role is pivotal in strengthening our logistics network by developing strategic vendor relationships, optimizing freight costs, and enhancing service levels. Key Responsibilities: Lead sourcing and onboarding of FTL and PTL partners across India. Drive supply-side strategy to optimize cost, service levels, and coverage. Build and manage strong vendor relationships and negotiate commercials. Analyze freight performance data and initiate efficiency improvements. Collaborate with network design, operations, and product teams on new initiatives. Ensure SLA adherence and develop SOPs with courier partners. Requirements: 6-8 years of relevant experience in logistics or e-commerce. Proven expertise in vendor development, rate negotiation, and cost optimization. Strong analytical, negotiation, and cross-functional coordination skills. Prior experience with B2B shipping, trucking, or express cargo preferred.
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Mumbai, Nagpur, Thane
Work from Office
Division Finance Department Commercial Finance Sub Department 1 NA Finance Job Purpose Enable North America BU team in timely Management Reporting & effectively partner with B2B Business, additionally handle competition benchmarking, CMO contracts for North America, provide various cuts for revenue and board requirements, Invagen opex analysis as Invagen controllership is re-assigned to India. Key Accountabilities (1/4) 1) Support in Month end closing activities & preparation of Consolidated BU P&L Consolidate Sales across entities to present overview of Revenue & Margins for North America Business Liaise with cross functional & corporate teams to reconcile Sales numbers Undertake Price Volume Variance Analysis & identify exceptional performance products Undertake Quarterly Cost Analysis of Standard Costing files to identify outliers Update Masters in Power BI & support in automation activities Undertake Analysis & Calculation of B2B spends, Freight & Inventory for timely closure of P&L Submission of Profit Share Payout & Other Expense Provisions Analysing Invagen opex and analysis of spends, its variance vs budget Key Accountabilities (2/4) 2) Prepare annual budget plant exercise for North America BU Prepare template for Budgeting exercise to share with Business teams Variance analysis vs previous years to understand the outliers and investments Analysis of revenue and EBITDA for budgeting, building bridges for different management views Competition benchmark data for various companies Key Accountabilities (3/4) 3) Active business partnering to achieve performance targets Roll out Sales Flash for B2B & Pvt Label Business Undertake Ageing Analysis of receivables outstanding to ensure compliance as per DOA Prepare DSO Quarterly Comparative statements for Corporate Prepare Pvt Label deck monthly to discuss with Marketing Head Monthly compute FTS & Other Penalties in Pvt Label Review CMO contracts for North America finance under development and post development projects Key Accountabilities (4/4) 4) Support North America team in complying with internal and external controls to ensure smooth and transparent operations Ensure monthly tracking of Debit Note & Credit Notes Monitor Profit Share Receivable statements from partners are received timely & Validate the same Support in payment mechanism of foreign payments, checking such DN/ CNs are in adherence to contractual terms Identifying negative, low GM / profit product, initiating conversation with business Preparation of product P&L for key products to see end to end profitability Ensure compliance of Payment Terms & Prices as per Agreement Tracker Major Challenges High Dependency on SAP requires IT support for resolving data & access queries. Co-ordination with cross functional- Corporate, FSS, BU. Ensuring establishment of a single communication base with different teams helps alignment of information Key Interactions Internal : B2B team - BD team, SCM team, NA Finance teams Corporate teams - FP&A Dimensions Support $900mn of North America business for margin improvement and cost controls Ensure proper accounting of revenue & expenses as per specified timelines. Ensure the DSO for B2B stays within guidance limits Key Decisions Decisions : Time Management to ensure closure of month end activities accurately & timely. Recommendations : Automation Initiatives Profit Share Receivable/ Payable Statements Comments: The incumbent would be actively interacting with cross functional teams to provide inputs on Queries raised & in timely closure of P&L, month end activities. Listed above are just a few activities, the incumbent would be expected to work on many adhoc projects and provide necessary inputs to enable leadership in efficient decision making Education Qualification Qualified Chartered Accountant / MBA - Finance Relevant Work Experience 4 - 8 years of work experience in business/ corporate finance in Pharma/FMCG companies. Prior experience in a cross-functional (multi-geographic) environment will be added advantage
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
As a freight Operation Specialist, you will be in charge of managing daily dispatch operations, building and assigning loads to our carrier networks, tracking and tracing shipments and coordinating loads with truck drivers, brokers and shippers. We are looking for a strategic, efficiency-obsessed, problem-solver with a high sense of urgency to help grow our network of carriers. Key responsibilities include: - Search for the best available loads in the market to meet our carriers expectations - Book and negotiate the best rate possible with brokers and shippers - Manage loads and shipments in real time - Schedule required appointments - Ensure on-time pickup and dropoff always - Driver load monitoring, including resolving any issues that may affect the scheduled times for pickup or dropoff, while proactively communicating to the affected parties - Able to manage an handful of assigned trucks, while providing exceptional customer service - Manages the paperwork associated with every load booking such rate negotiations, verifying rates, broker carrier setups, rate confirmation validation and deliveries, PODs, etc. - Complete broker/carrier packets on behalf of our carrier networks - Responsibile for maintaining and developing carrier files - Track relevant key performance indicators and metrics with focus on identifying efficiencies - Maintain customer profile information and enter loads from customer tenders into our TMS - Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads - Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition - Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes - Investigate product overages, shortages, damages, and complete appropriate documentation - Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers - Provide detailed directions and instructions to properly route drivers The ideal candidate - Strong communication and organizational skills - Proficient with Apple Mac OS and Google Suite (GMail, Docs, Sheets) and any related CRM - 2 years minimum experience with customer support services - Preferably with customer service and relationship management experience - Proficient in English - Team player - Ability to problem solve and adapt quickly in a fast-paced Startup working environment. Qualification: Any Graduate
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Responsibilities: * Oversee logistics operations from start to finish * Manage transportation & freight processes * Ensure on-time delivery performance * Develop & implement logistics strategies
Posted 1 month ago
6.0 - 11.0 years
14 - 24 Lacs
Chennai
Work from Office
Role & responsibilities 1. Lead and drive sales strategy for Freight Forwarding services. 2. Achieve revenue and volume targets through key account acquisition and retention. 3. Develop business plans aligned with national objectives. 4. Build strong relationships with BCOs, CHAs, and logistics stakeholders. 5. Identify new business opportunities across air, ocean, and multimodal transport. 6. Collaborate with operations, pricing, and customer service for seamless execution. 7. Monitor competitor activity and market trends to adapt go-to-market strategies. 8. Ensure compliance with internal reporting and CRM tools. 9. Represent organization at regional industry forums and client meetings. Preferred candidate profile Bachelors degree in related field or combination of education and experience. Minimum 8 years working experience in Freight Forwarding/ Logistics industry Strong air and ocean product knowledge, working experience in air & ocean operations Fluent in English language, both verbal and written What you can expect Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development Long-term career planning provide the basis for your success.
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Jaintia Hills
Work from Office
1. Coal Procurement Assist the Coal Procurement Head in bulk coal procurement keeping cost budget and quality as key parameters Ensure timely processing of GRN and claim cash discounts Work towards saving against LPP, through development of OEM s and through increasing of Vendor/Contractor Base Keep a check on closing stock; minimum closing stock should be at least two months of material consumption Loading of Petcoke to plants as per requirement, communicate to transporters regarding dispatch plans & freight as per instructions Undertake bulk material analysis and monitoring and automation of the consol summary of Shipments under the guidance of the Head Use market knowledge to challenge the organization to minimize cost of coal as well as get a jump on long lead items to minimize expedite charges Work with the Head to develop supplier review program for commodity group working with internal clients Look into the process of contract terminations, expirations, extensions and renewals. Assist the Head to procure coal through e-auction, e-commerce and e-bidding routes Enable the Head to perform contract review and/or preparation and negotiation, contract administration and adherence to company policies and legal requirements and compliance Gather and analyze market/financial data from internal and external sources in order to effectively manage assigned commodity area and update the Head with the findings Assist in periodic internal audits to ensure that purchasing processes and procedures are followed Work towards implementation of new or updated procurement tools and processes Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization 2. Self/ Team Development Review and monitor performance of team members and provide requisite developmental support/ inputs Recommend training as required for team s development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees
Posted 1 month ago
0.0 - 7.0 years
4 - 5 Lacs
Hyderabad
Work from Office
for Transportation SpecialistNOC NOC (Network Operation Center) is the central command and control center for Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Purview of a Trans Rep: A Trans Rep at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works Outbound operations. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Rep on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from databases using Excel to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Good communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. .Providing real-time customer experience by working in fast pace operating environment. NOTE: This role is predominantly roasted to work in night shift and may change shift to day/noon basis requirement only. About the team Trans specialist will be working a 9 hr shift and will be working on basic tasks like track and trace, customer comms, adhoc booking, cancellation of additional trucks by analyzing the volume patterns, container management etc Bachelors degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel Experience with SQL
Posted 1 month ago
3.0 - 10.0 years
5 - 12 Lacs
Pollachi
Work from Office
Responsible forProcurement & Development of Machining & Sheet metal Fabricated Parts. Ensuring On timedelivery of Materials as per schedules. Coordinating with supplier and Quality w.r.t New Product Part development at supplier end Costing estimationfor machining & sheet metal fabricated parts is an added advantage. Commercials Invoice Accounting (Supplies, Freight, Other service Invoices). Coordinating withQA Team and supplier in resolving quality issues. Requirements Knowledge in SAPand MS Office XL. Sourcing &Process knowledge in Machining & sheet metal Fabrications. Good Communicationskills in English. Cost estimation formachining & sheet metal fabricated parts is preferable.
Posted 1 month ago
5.0 - 10.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Product Manager for Customer Purchase Order / EDI API Integrations to lead the design, development, and deployment of digital connectivity solutions within our Freight Forwarding business. In this role, you will serve as the bridge between our customers integration needs and our global product strategy. QUALIFICATIONS, EXPERIENCE AND SKILLS Bachelor s degree in Computer Science, Information Systems, Logistics, or a related field (Master s preferred). 5+ years of experience in product management, integration delivery, or IT project management within logistics, freight forwarding, or supply chain domains Exposure to business user workflows for Customer PO Integration, creation & Shipment management. Ensure integration solutions support standard industry protocols (e.g., EDIFACT, ANSI X12, JSON, XML, REST, SOAP). Integration exposure with Market applications like Infor Nexus Good understanding details of various messaging details and content of each of the messages (example 315, 850, 855) Strong understanding of EDI/API protocols, message mapping, and system integration lifecycle. Break Free from Manual Chaos: Digitize Your Freight Operations
Posted 1 month ago
2.0 - 6.0 years
3 - 6 Lacs
Noida
Work from Office
Capacity presentation and Arranging backup documents BOM vs. actual Pricing comparison-making BOM Breaking for Costing RFQ Quote Submission on Portal Customer Costing for RFQ, Required Candidate profile MSIL portal operations, Good Command Over Excel, PPT, and MS World. LOI And LOC Letter downloading
Posted 1 month ago
4.0 - 8.0 years
4 - 6 Lacs
Haridwar, Nalagarh
Work from Office
Managing schedule & dispatch plan as per Cust req. Make delivery schedule with co-ordinate with PPC department. Ensure the finished goods physical as well as book and 5’S’. Invoicing & timely delivery. Manage transport Responsible for FG inventory
Posted 1 month ago
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