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Jobs in Selvapuram North, Coimbatore
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Marudhar Tech
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Field Service Engineer

Field Service Engineer

Marudhar Tech

0 - 31 years

0 Lacs

Selvapuram North, Coimbatore

Posted:2 months ago| Platform: Apna logo

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Skills Required

service support video maintenance troubleshooting resolve software installation configuration documentation reporting reports collaboration communication management

Work Mode

Remote

Job Type

Full Time

Job Description

Job description ● Technical Support: Provide technical assistance for LED video wall installations and operations. ● Maintenance and Troubleshooting: Diagnose and resolve hardware and software issues promptly. ● Installation and Setup: Assist in the installation and configuration of LED video wall systems. ● Quality Assurance: Ensure products meet quality standards during installation and after service. ● Documentation and Reporting: Maintain detailed records of service activities and prepare reports. ● Customer Interaction: Communicate effectively with clients to address their concerns and queries. ● Collaboration and Communication: Work closely with the internal team to ensure seamless service delivery. ● Service Request Management: Manage and prioritize customer service requests efficiently. ● Preparation for On-Site Visit: Ensure all tools, equipment, and parts are ready for site visits. ● Issue Resolution: Identify and resolve issues during on-site visits to ensure client satisfaction. ● No Fear of Heights: Confidently perform tasks at elevated locations as required.

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Field Service Engineer