Posted:20 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Mehra Eyetech Private Limited (MEPL) began its journey in 2003 distributing TOPCON eye care products. MEPL is now a subsidiary of TOPCON CORPORATION JAPAN, supplying state-of-the-art products from TOPCON, PLANTECH, OPTILASA, and VOLK to customers in India, along with providing after-sales services. MEPL also offers comprehensive data management and screening solutions developed by Topcon Healthcare Solutions.

Role Description

This is a full-time on-site role located in Guwahati for a Field Service Engineer. The Field Service Engineer will be responsible for performing field service, troubleshooting technical issues, providing preventive maintenance for equipment, and delivering technical support. Additionally, the engineer will be tasked with customer service to ensure client satisfaction and smooth operation of all devices.

Qualifications

  • Field Service, Troubleshooting, and Technical Support skills
  • Experience in Preventive Maintenance
  • Strong Customer Service skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to work independently and efficiently in an on-site setting
  • Technical diploma or degree in Engineering, Electronics, or a related field is preferred
  • Experience in the eye care or medical device industry is a plus

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