Field Service Engineer

Recruitment Notice
Position: Field Service Engineer – Electronics & IT Products
Location: Kerala

About Us:
Creogics India Private Ltd., is a leading provider of electronics and IT-based solutions across industries, with a strong presence in healthcare segment. With a commitment to innovation, reliability, and service excellence, we are expanding our technical support team to meet growing customer needs.

Role Overview:
We are looking for a dynamic and skilled Field Service Engineer to install, commission, and provide ongoing support for our range of electronics and IT-based products. The role involves onsite technical support, preventive maintenance, troubleshooting, and ensuring optimal performance of deployed systems.

Key Responsibilities:

• Install, configure, and maintain electronic and IT-based equipment and systems at customer sites.
• Diagnose and resolve technical faults – hardware and software.
• Coordinate with R&D and customer support teams to escalate and resolve critical issues.
• Maintain detailed documentation of service visits, repair actions, and customer feedback.
• Train end-users and provide technical handholding post-installation.
• Ensure service calls are resolved within SLA timelines.
• Travel to client locations as needed.

Eligibility Criteria:

• ITI / Diploma / Bachelor’s Degree in Electronics, Electrical, Computer Science, or related field.
• 1–3 years of field service experience in electronics/IT-based products (freshers with good aptitude may also apply).
• Hands-on knowledge of embedded systems, networking basics, and software/hardware interfacing.
• Basic understanding of operating systems (Windows/Linux) and networking concepts.
• Familiarity with testing instruments (multi-meter, oscilloscope, etc.) and system calibration.
• Good communication skills and customer-oriented approach.
• Willingness to travel extensively.

Additional Preferences (Not Mandatory):

• Experience with hospital or public sector IT systems.
• Knowledge of queue management systems, nurse call systems, display systems, or automation controls.
• Valid two-wheeler /4 Wheeler license preferred.

We Offer:

• Competitive salary and allowances
• On-the-job training and product certifications
• Supportive team culture and career growth opportunities
• Travel and field service allowances

How to Apply:
Send your resume to creogics.hr@gmail.com with the subject: “Application for Field Service Engineer“

Application Deadline: 10/08/2025

Job Types: Full-time, Permanent

Pay: ₹12,500.00 - ₹22,500.00 per month

Work Location: In person

Expected Start Date: 05/08/2025