264 Field Operations Jobs - Page 5

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Territory Executive / Sr. Territory Executive is responsible for achieving and exceeding the budgeted sales of products through planned coverage of customers and timely implementation of sales promotion initiatives within a certain geographic territory independently. The role holder is expected to be a vital interface between Pfizer and medical professionals by briefing them on the scientific features and patient care benefits in respect of company s products in accordance with established sales and distribution policies. POSITION RESPONSIBILITIES In order of importance, list the key accountabilities critical to the performance of the position. It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required. Strategic/ Policy Ensure achievement of Sales budgets for the assigned geographical territory Develop a clear understanding of his/her role as a responsible Officer of the Company and apply the knowledge, experience and skills to achieve the defined objectives for the position and the team. Review and discuss his/her plans for the achievement of territory s sales budget each month (overall and product wise). Seek the assistance of the District Manager in formulating sales strategy. Conduct sales analytics to identify areas / stakeholders to be focused upon for driving business growth in the territory Provide inputs to the District Manager to help him validate the sales forecast or the rolling sales plan as per the defined frequency Provide inputs to the District Manager to help him manage salvage net to maintain it at an acceptable level Jointly with the District Manager, classify the medical practitioners in his/her territory in three categories A, B and C in the descending order of importance, A being the most important and C the least. Schedule the frequency of calls on the doctors depending on their criticality with respect to achievement of the sales targets for the district Deliver promotional messages tailored to each customer s need so as to maximize sales Strictly adhere to coverage plans and frequency Strictly adhere to all applicable Pfizer policies and procedures. Operational / Process Regularly visit chemists in the area to ensure sale of Pfizer s products, collect information on the sales of competitor s products and regularly update the team about this data Stay updated on the competitors activities through personal visits to wholesalers and retailers. Maintain regular contacts with medical practitioners, consultants, chemists and wholesalers. Book orders from the retailers to ensure adequate availability of products to meet the market demand. Also, ensure display of point-of-sale promotion material display in retailers stores in line with the promotion plan Ensure thorough pre-call planning and ask for the assistance of the District Manager wherever necessary. Prepare and implement special schedule for doctors visits/calls at the time of new product launch or sales campaign etc. using special presentation and promotional materials in line with the sales strategy Carry meticulous one-to-one detailing of the product bringing to the doctor s attention the special features/benefits of the product, its proven efficacy, new research and clinical findings etc. Follow the approved tour program. Prepare and send daily reports as per the defined process on his/her day to day activities mentioning in detail about the calls made on the doctors clinics and hospitals. Maintain contacts with nursing homes, clinics and hospitals in his/her territory. Collect the data on annual budget for medicines with respect to each of the hospitals, their mode of purchase, rate contract, and drug committee members Forward adverse events and product complaints reported by customers and consumers in the appropriate format in a timely manner as described in the relevant SOPs Conduct taxi tours to meet the customers in micro-interiors and generate business for the products Conduct group meetings, speaker programs, and round table meetings for the doctors and chemists to create awareness around product benefits Conduct disease / patient awareness / screening programs in coordination with the medical associations. Build relationships with and manage Key Opinion Leaders (KOLs) and key customers Coordinate with CFA for inventory management Execute the product promotion campaigns for new and existing products for the territory Track the hospital purchase trend for the territory Conceive, plan and organize Continuing Medical Education (CME) programs with help from HODs, Consultants and hospital admin department People Trainee PSOs or other field trainees as may be assigned as mentees Share learning from experience with team colleagues Demonstrate and promote Pfizer global values in all interactions. Demonstrate team spirit and cooperation towards achievement of individual and team objectives Adhere to proposed training calendar for the year for self Act as the custodian of all compliance related matters for the territory Financial Ensure achievement of Sales budgets Assist in the collection of receivables, where required Ensure proper utilisation of product samples, detailing aids and other promotional material. Ensure proper accounting and reporting of expenses Technology Use technology solutions for enabling better information availability Use technology developments for effective field operations ORGANIZATIONAL RELATIONSHIPS Provide the primary contacts that this position will have interaction with as a regular part of the position responsibilities. Include any external interactions as appropriate. External: Medical Practitioners, Consultants, Chemists, Wholesalers, Hospital /Nursing Home / Clinics Administration, Hospital / Nursing Home Pharmacists Internal: Team members, District Manager, HO colleagues (Marketing, Medical, Training), Distribution and Institutional Team RESOURCES MANAGED Financial Accountability Supervision Commercial Impact Skills / Knowledge / Qualification / Experience Indicate the formal education, certification or license required and/or preferred. Include the minimum number of years of relevant experience required for the position. 1. Qualification Degree in Sciences / Pharmacy or Graduation with relevant experience is desirable. Experience of 1 to 3 years in a similar capacity is preferred. Fresh candidate may be considered based on sound academic background, skill sets and potential capabilities. 2. Special Skills Knowledge Knowledge of therapeutic segments and related medical information. Knowledge of regulatory aspects and issues related to the Pharmaceutical industry. Knowledge of applicable Pfizer policies and procedures, including those relating to promotional practices and adverse event reporting. Sales #LI-PFE

Key Responsibilities: Candidate will be responsible for UBR radio Installation, Configuration, Commissioning Operations, Troubleshooting, Throughput Testing & Preventive maintenance Responsible to work on Pole / Towers along with mast towers (with climbing of Tower/Poles) Execute day-to-day operational activities along with fault rectification for last mile connectivity. Assist in technical field work related to both Wireless and Wireline network components. Ensure timely fault identification and resolution on the ground. Maintain coordination with back-office and NOC teams for smooth field operations. Provide updates and reports on field status as required. Required Experience: Minimum 2-3 years of hands-on field-level technical experience with the skills below: Should have hands on experience in UBR radio Installation, Configuration, Commissioning, Operations, Troubleshooting, Throughput Testing & Preventive maintenance RF Link I&C expertise and O&M of RF Link and climbing of Tower/Poles Last mile network deployment and fault rectification (Wireless and Wireline). Operations management related to service delivery. Experience in UBR / Radio Network along with IP & Fiber Network experience will be an added advantage Additional Requirements: Two-wheeler with valid license. Good Communication Skills

Strong knowledge of Vehicle tracking apps. Should be from transport industry.Daily trip loads management, placement of vehicles on time.Ensure all drivers are aligned with the route planning.Strong driver handling experience. Required Candidate profile Should be preferably from transport or logistics industry In absence of any driver hould be capable of arranging other driver/Should be comfortable with GPS tracking apps.

Role & responsibilities Field hiring Delivery boys hiring Field work Blue collar hiring Preferred candidate profile Kannada Mandatory Males preferred

Role & responsibilities Field recruiter Field work Blue-Collar hiring Delivery boys hiring Preferred candidate profile Kannada Mandatory Males preferred

Req ID: 311854 We are currently seeking a Sales Operations Strategic Advisor to join our team in Bangalore, Karntaka (IN-KA), India (IN). We are currently seeking a Sr. Advisor for Sales Operations to join our team in Bangalore, India. NTT DATA"Services currently seeks A"Sr. Advisor for Sales Operations"to"join our team in Bangalore, India The Sr. Advisor for Sales"Operations"will oversee the business processes and"sales"structure of an organization. Will develop"sales"strategies and initiatives required to drive"sales"at NTT Data. Will work to ensure visibility and analysis of key pipeline metrics across the entire customer lifecycle including sales forecasting methodology, sales, and customer management activities. The role is a key partner to the entire business development team and will be involved in the coordination, planning and execution of yearly sales plan and stewardship of reporting tools. In addition, this role will be the primary leader between sales and operations, focusing on process enhancements and project management." Will be responsible for Implementing sales analytics and business intelligence to enable the sales organization insight into consulting impact on opportunity development." Key Responsibilities: Assist sales leadership with sales strategy and planning, and sales forecasting Own, manage and run sales forecasting process as well as budget planning and tracking Service as Sales liaison/representative to other functional areas within the organization Demonstrate personal accountability by building ownership for key initiatives Maintain high levels of execution through efficient route sales, customer orders/productivity attainment, analysis and effective staffing Develop the organization by managing performance and developing individual capability Set Sales priorities by using functional knowledge and business information Make critical decisions to achieve positive results with customers and employees Communicate business results and execute initiatives Implement sales analytics, market insights, and business intelligence to enable the sales organization insight into consulting impact on opportunity development. Actively participate in preparing monthly & quarterly business reviews with leadership. Perform ad hoc analysis and support for major sales initiatives and programs. Create consulting sales dashboards, PPT presentations, and other collateral to communicate results to all levels of the organization. Partner with Field Operations to support management & financial reporting with particular focus on achievement of company goals through analysis of metrics Planning as well as metrics and reporting- those tend to go hand in hand Lead annual planning, strategy and execution alignment Manage sales data and ensure its efficient use throughout the organization Ownership of data and information from Pipeline to Executive Dashboard " Basic requirements are: Bachelor"™s Degree 7+ years"™ experience in sales operations 7+ years"™ experience in BI and analytics Expert level Excel and salesforce.com hands on experience 7+ years"™ experience handling and resolving complex multi-functional issues: Strategic financial planning around sales capacity Sales productivity BI Analytics Revenue conversion Product mix Open to minimal travel

Job Description: We are seeking a highly motivated and detail-oriented Field Executive to join our team in Hyderabad. The ideal candidate will be responsible for conducting physical site verifications and visiting banks as part of daily operations, ensuring accuracy and efficiency in all tasks. Key Responsibilities: Perform on-site physical verification of locations as per company requirements. Visit designated banks as part of field operations. Collect necessary information, complete forms, and fill out templates in English. Ensure timely and accurate reporting of all tasks. Coordinate with the internal team to resolve any discrepancies or issues encountered during verification. Key Requirements: Must own a two-wheeler and a smartphone for daily field operations. Strong knowledge of the local area within and around Hyderabad for efficient verification. Ability to understand and review documents in both English and the local language. Proficient in filling templates and reports in English. Good communication skills and attention to detail. Additional Information: This is a field-based role that requires regular travel. Competitive salary and benefits package. Immediate joining preferred. Interested candidates can contact us at: Phone: 9319938833 for further details.

Roles & Responsibilities: * Manage field operations for collecting of data from our associated partners, follow instructions by org mgmt * Meet targets through effective collections strategies * Ensure compliance with company policies & procedures Food allowance Mobile bill reimbursements Job/soft skill training Annual bonus

Job Description Operations Support Department Pan India Location Operations Officer Job Title Operations Manager Reports To (Title) Employees reporting to this position: Functional (Solid Line) Administrative (Dotted Line) NA NA First line of Service Delivery facing the customer directly. Responsible for ensuring day to day delivery at customer assignments allocated to him (30 assignments per Officer) Job Summary Job Responsibilities and Accountabilities Area of Responsibility % time spent Performance Metrics Submission of monthly Invoice Movement of advance posting sheet / rota Collection of invoice payments Ensuring adoption and usage of iCONNECT app for attendance, leave marking etc. by the direct workforce Ensuring there are no shortfalls in the deployment of direct work force in the given assignments Control attrition of direct work force Plan new deployments against new sales Rotation of direct work force within the assignment / outside the assignment Providing required direct force for conduct of events / short duties Managing leaves of the direct staff Ensuring scheduler is provided with required inputs for scheduling Optimize the resources with equal deployment opportunity to all Incident management / reporting Onsite training to direct staff Writing of assignment instructions / post instructions 100% Number of client meetings Net Shortages as per Saturn Duty hours of direct staff Client satisfaction 1 | Page Job Description Night checks and surprise checks Responsible for discipline of the direct work force when on duty Code of Conduct: perations officer is not expected to be a part of any Union. In case the candidate is currently a member of any Union he/she will have to resign from the Union before accepting the offer Key Relationships Internal External Frontline staff Clients CoC Head / Cluster Head Operations Manager Scheduling and Rostering Team HR Team Key Competencies Required Core Competencies Manpower management Situation (crisis) handling Communication skills Customer focus Basic language ability in English Functional Competencies Guarding operations Risk assessment Qualification and Experience Required Qualification Minimum : Graduate Relevant Experience 5 - 10 years of experience in field operations Knowledge of security risks and assessment techniques

Roles & Responsibilities Inspection of insurance claim under the guidance of senior surveyor Coordination with client / insured for scheduling appointment etc. Coordination with logistics team We are taking freshers for Pan India: Andhra Pradesh, Bihar, Chattisgarh, Goa, Gujrat, Haryana, Himachal Pradesh, Jharkhand, Karnataka, Kerala, Madhya Pradesh, Mahrashtra, Orissa, Punjab, Tamil Nadu, Telangana, Uttar Pradesh, West Bengal , Uttarkhand Preferred candidate profile Only B.Tech candidates Male candidates only Age between 22 to 28

About the Team Being part of Meeshos Fulfillment and Experience (F&E) team as Transport Manager will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the countrys next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we re trying to do whats never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce- not just in India, but globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there s never a dull moment with us :) About the Role As Transport Manager, you ll own the onboarding of new Transporters and managing operations for the entire cluster. You ll also drive key operational metrics by regularly you ll take complete ownership of processes allotted to you and work with various stakeholder achieve team goals. You ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Onboarding of new Transporters. Identify and onboard new transporters onto the network on an ongoing basis. Track and own the performance of different Lanes in your cluster. Ensure compliance with operational processes. Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in the similar geographic location in similar capacity would be a plus and so will the Experience in control tower and field operations

About the Team Being part of Meeshos Fulfillment and Experience (F&E) team as Cluster Head LM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the countrys next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we re trying to do whats never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce - not just in India, but globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there s never a dull moment with us :). About the Role As Cluster Head LM, you ll own the onboarding and training of partners and managing operations for the entire cluster. You ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations. Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Last Mile operations Experience in partner onboarding and training in the Last Mile and sorting operations Experience of having worked in Jaipur or other areas of Rajasthan in similar capacity would be a plus and so will the Experience in control tower and field operations About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and theyve made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. /

Business Development & Operations Heading the Regional Service and Parts function Monitor and handhold dealer green field project establishment activity in coordination with DD, Sales and Service CFT ,so as to ensure desired infrastructure with all CI norms for providing industry best customer service experience. Implement and maintain Aftersales service standards across network. Conduct annual Standard and Service Core Process audit Ensuring level of customer satisfaction provided by the network. Enhance and monitor quality and timely provision of customer services Manpower recruitment and training at the dealerships Formulate and implement customer retention strategies Manage customer and dealers for After Sales needs across the region Market benchmarking and support in Industry first customer centric processes

We are seeking a dynamic Operations Manager to join our team. This role is pivotal in expanding facility management services for multi-site retail commercial & industrial clients. Allocate and manage manpower efficiently based on project/site needs. Provident fund Health insurance Annual bonus

Hiring Field Executive with 5–7 yrs exp. in Electrical work, documentation, MS Excel, Word & English drafting. Must be proactive, responsible & ready for field & office coordination.

Distributor management Ensuring sales staff working as per company policy Proposing sales performance enhancing methods Implementing displays – product & POP Ensuring discipline of sales and marketing budgets Required Candidate profile Strong Communication skills Experience in Operations and Operations Management Ability to work effectively on-site in a fast-paced environment Proven track record in FMCG Sales Operations Perks and benefits TA, DA, Sales Incentive, Performance Bonus

5 Years+ in Telecom Wireline operations. Trainers need to train Airtel Field Engineers Training needs to be imparted on BroadBand connection, installation and Wiring of fiber-optic Cables for the last mile connectivity for Households and SMEs

Urgent Requirement for Delivery Executive- Thane Responsibilities: * Collect orders and deliver to customer on time Petrol Reimbursement Full time- 9am-7.30 pm [2hr break] Salary-13K Part time- 3.30-7.30 pm Salary-7K Sunday fixed off Travel allowance

Requirement: FOS * PUC & Any Graduate (All are eligible) * Fresher + Experienced * English + Kannada * 6 days working * 1 Rotational off * Bike with a driving license mandatory * CTC up to 26k * Quarterly bonus 4065/- * Petrol allowance 4k * Incentives * Location: Bangalore Interested candidates can call mentioned number 7204678719

We are hiring Field Sales Executive roles in Bangalore. Freshers only Graduate/Intermediate must Basic computer knowledge required Share resume on WhatsApp: 7702799890 with: Self Introduction What do you know about Field Sales Executive?

Designation - Last Mile Recruiter - City Recruiter Location - Mumbai, Delhi, Bangalore Key Responsibilities Recruitment on GIG Riders as per requirement. Scale up requirement due to increase in Dark Store Ensure count of agency are stabilized and increased Experience of hiring riders in quick commerce companies for 2 hour, SDD and 30 mins Responsible for building a strong and reliable last-mile delivery network. This involves recruiting, onboarding, and managing delivery partners, as well as ensuring service standards are maintained. They also work closely with operations to optimize delivery costs and ensure smooth operations. Partner Acquisition and Management: Conduct field visits, actively recruit and onboard delivery partners (like riders), and manage existing partners to ensure they meet performance standards and service expectations. Cost Optimization: Negotiate rates with local vendors and retailers to optimize delivery costs, explore cost-effective solutions for last-mile delivery, and work with operations to improve efficiency. Network Expansion: Identify opportunities for expanding the last-mile network, including collaborating with government and private organizations, and exploring new delivery models (e.g., using 3rd parties for smaller packages). Data and Reporting: Maintain accurate data on rider capacity and dispatch targets, track key performance indicators (KPIs), and provide reports on partner performance and cost analysis. Collaboration: Work closely with ground operations and Last Mile leadership to ensure efficient LM operations Performance Improvement: Drive continuous improvement in last-mile delivery processes and operations, focusing on cost reduction, productivity gains, and improved service quality. Field Visits: Conduct regular field visits to understand the needs of delivery partners, identify areas for improvement, and build strong relationships. Required Skills and Experience: Strong communication and interpersonal skills Negotiation and relationship-building skills Knowledge of last-mile delivery operations and logistics Ability to work independently and as part of a team Strong analytical skills and ability to analyze data and make informed decisions Experience in recruitment, onboarding, and managing delivery partners (preferred) Variable Incentives.

Responsibilities: * Deliver packages on time * Follow safety protocols at all times * Maintain vehicle cleanliness & organization * Manage couriers efficiently * Collect orders from warehouse Health insurance

Role : Sr. Operation Executive Key Responsibilities: - Act as a communication bridge between Client, Internal teams, and administrative units - Coordinate and monitor the daily field operations - Oversee deployment logistics including van movement, staff attendance, and field task planning - Ensure timely submission of daily, weekly, and monthly operational reports - Track inventory of forensic tools, tablets, SIM cards, and consumables - Manage breakdown or incident reporting and coordinate immediate resolutions - Supervise adherence to safety and data security protocols during field activities - Support scheduling of technical maintenance, training sessions, and mock drills - Liaise with backend teams for resolving operational escalations - Ensure compliance with project timelines and performance benchmarks Qualifications & Experience: - Graduate in any discipline (Science/Management preferred) - Minimum 5 years of experience in field operations or project coordination - Familiarity with forensic, IT, or law enforcement project environments is desirable - Strong skills in coordination, reporting, and stakeholder communication - Proficient in MS Office tools, report formats, and digital documentation Job Location: Mumbai (WFO) Interview Date and Time: 7th June 2025, 11:00AM to 3:00PM Venue: CMS Computers India Pvt Ltd 70, Lake Road, Bhandup - West, Kaycee Industries Compound, Opp. Mayuresh Park, Mumbai -400078

Date Posted: 2025-04-22 Country: India Location: The Corenthum, Tower B, Unit No. B-53/2, 3rd Floor, A-41, Sector-62, Noida (Uttar Pradesh) Field Supervisor - Service Overall responsible for service revenues from area. Including setting their annual business targets and periodical review to achieve the results. Drive excellence in field operations through employees. Ensure that Lifts / Escalators are maintained at job sites in various location as per the SLA with customers. Position will be responsible for Techno Commercials for 600 units. Enhance field productivity. Sub Con Management and Development to support field operations. Maintain cordial relations with Customers. Coach and develop internal talents for taking up higher responsibilities in the organization. Drive service transformation initiatives in the area. Drive weekly and monthly review on forecast vs actuals with team on Commercial parameters. Monitor Employees daily activity. Monitor PPM activities and avoid Missed services. Carry out Annual equipment survey (AES) of the elevators as per suggestive list. Schedule and plan for Return Audit copies and AES Copies as per plan Plan non-Price visit to customer. Visit job sites, Periodical visits to all Key customers and maintain CRM. Receivable Management day-to-day updates to Zonal Head / Finance Work towards customer delight and customer appreciation. Tracking of all customer complaints and speedy response/resolution MIS / Reporting / Review with team. Should have 8 to 12 years experience in customer handling role. Good communication & customer service skills Should be hands on with MS office. Should have good analytical skills.