Facilities Manager

About ISS

ISS is a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive, and enjoyable – delivered to high standards by people who care.

The ISS Group was founded in Copenhagen, Denmark in 1901 and has grown to become one of the world's leading Facility Services companies with presence in over 30 countries across Europe, Asia, North America, Latin America and Pacific. ISS, today, is the world’s fourth largest private employer serving thousands of both public and private sector customers.

ISS India has been operating since 2005 and has grown to over 44,000 employees. With over 1,000+ clients, managing 180 million square feet of blue-chip facilities, serving over 750k+ meals per day, securing and guarding over 2500 facilities, we have a presence in 150+ cities across 21 States. ISS India is today a significant player in the Facility Management & Professional Services industry in India.

ISS India has been ranked 6th amongst India’s Best Companies to work for 2022 by The Great Place to Work Institute. ISS India is also honored for the 2nd year in a row for its High-Trust High-Performance culture by The Great Place to Work Institute. Know more about ISS on http://www.in.issworld.com/

Job Responsibilities:

• Bringing operational efficiency in the service deliverables and to ensure the scope of work is delivered at the expected level.
• Eye for detail who can direct and dictate.
• Ensuring the operational processes are followed for best output
• Managing housekeeping services and tracking/ adhering to the various HK schedules, checklists and respective 52-week calendar effectively for the property.
• Demonstrating leadership skill by mentoring and developing the second line under position
• Ensuring the customer satisfaction through Innovative cost saving methods benefiting the
• client directly
• Reduction in Operation cost year on year
• Effective review / assessment mechanism to assess the performance against the agreed SLAs
• using the operational budget judiciously to bring cost effectiveness
• Implement best operational practices to safeguard and increase the life span of client’s property
• Introducing innovative techniques for the effective management and operations of facility
• Coordinate resources and communicate operational priorities in response to business levels and needs.
• Working in conjunction with the local Management to prepare the final budget documentation
• plans and administer the works to ensure budget compliance
• MIS & SLA – Accurate MIS and SLA preparation and presentation
• Generating and cross verifying the invoices before submission to client and ensuring payment collections timely
• Driving engagement initiatives on site to ensure employee retention and effective output
• Ensuring that ISS staff displays a high standard of Professional behavior on sites
• Ensure all Code of Conduct pertaining to the customer and ISS are briefed and managed well at site
• Training the staff on various HSE aspects as per the guideline laid by the organization