79 Engineering Support Jobs

Job Title: Fixed Income Production Support Engineer Location: Pune, India Corporate Title: AS Role Description The Production Support Engineer acts as a professional in the Global Fixed Income IT support team, providing front line support to the trading and sales business community and their associated applications used by the Global Fixed Income business. The team is responsible for management of Deutsche Banks premier trading platforms providing execution, market data and post-trade services to external and internal clients. Each individual is expected to balance between fast response (e.g. electronic trading monitoring and incident management) and longer term activities (e.g. DevOps, release planning, security and audit reviews). A single day or even a single hour is likely to see a mix of both. Working in Production Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally and to grow your career in any direction you choose. Your key responsibilities Act as a Production Support engineer in the Global Fixed Income IT front office production service team, providing first and second level support to the Trading, Sales and business community for the suite of applications and their associated components. Serve as single point of contact to the business, acting as the prime liaison for the application suite into the incident, problem, change, release, capacity, and continuity functions. The role also includes but is not limited to: Production support/engineering role - Providing technical advice/resolution, Ensuring that all issues are recorded and tracked in accordance to policy, Reviewing and ownership of all outstanding issues, Management and communication of major production incidents Oversight into the release of change into the production environment Active participation in regular capacity and monitoring reviews User queries and Training Liaising with development teams on new application handover and 3rd line escalation of issues The role also demands an early start on Mondays (including on Public Holidays) and any other weekdays and working on Weekends (for releases) and public holidays Your skills and experience This role requires a wide variety of strengths and capabilities, including: At least Bachelors degree in a Technical / Engineering subject or equivalent experience Basic knowledge of application development lifecycle and maintenance Experience of 4-10 years in Financial/Investment banking domain and supporting front office trading applications Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals Familiarity with production management i.e. capacity management, incident management, problem management, change management Understand business fundamentals of Fixed Income (Rates, Credit, Intraday Risk, and EOD Risk) trading including Post Trade functions. Written and verbal communication skills sufficient to communicate directly with business and technical partners at all levels. Systematic, fact based decision making and problem solving. Unix/Linux: Linux skills and process management Some exposure to shell scripting (e.g. bash), Perl and/or python Databases: Required Intermediate: Oracle SQL, Optional Sybase, MS sql Networks Required Intermediate : TCP/IP, UDP, Network monitoring, Low latency networks Optional multicast, routing Messaging: One or more of - LBM (Informatica UltraMessaging), Tibco EMS, Solace Team Player work with multiple teams, vendors and groups Detail Oriented Can organise and work with multiple systems Ability to manage and prioritise multiple issues; work under pressure Adaptable and able to quickly learn new processes and/or technologies

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Role purpose Part of a team of Applications specialists, the role is fundamental to supporting and advancing the usage of applications for Corporate Solutions. Role Responsibilities: Providing application support across a number of applications in the Apex group. Prioritisation and resolution of tickets related to the core line of business applications, including troubleshooting incidents and service catalogue Working as part of a global team to provide technical support to core line of business applications Liaising with business, vendors and software development team regarding application support tickets Supporting project related tasks, such as application upgrades. Supporting the patch management process, which includes bringing through change management to Test and Production environments Coordinate with internal auditors, audit coordinators, and other key officials to manage audits responses Skills Required: Experience with various applicationsfunds administration, ERPs and other Experience supporting core line of business applications. Knowledge of Fund Administration, Transfer Agency, Payments and associated technologies Strong general IT knowledge is requiredcomplete fluency required with all common Office/PC applications, especially Excel Experience with Microsoft technologies such as IIS, SQL and .NET Experience with Azure desirable Experience of working with service desk tools such as Service Now Strong verbal and written communication skills and ability to present in a clear and concise manner Excellent time management and decision-making skills Strong problem solving, troubleshooting and analytical skills are essential Ability to work effectively both alone and as part of a team, experience with dealing with third party developers and providers Multi-tasking can manage several concurrent projects/tasks and prioritise demands Familiarity with GDPR and data security Qualifications: Batchelor Degree Level education or equivalent qualifications/work experience ITIL qualification is a plus What you will get in return: A genuinely unique opportunity to be part of an expanding large global business Working with a strong and dynamic team Training and development opportunities Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/ DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

: Job Title Operations Engineer, Associate LocationPune, India Role Description Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines. Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert. In depth Functional knowledge of the application(s) supported and interdependencies Is an experienced and detail-oriented person capable of integrating product knowledge, research and testing to answer complex questions about product behavior and provide end to end solution to permanently fix the issue. The engineer will assist customer teams and other team members to understand how customers can achieve desired outcomes using the applications it exists today. The output of could range from FAQs and knowledge base articles that describe to customers how to operate the product to achieve selected outcomes to end to end coding solution for the issue reported. The engineer would be liaising with the global stakeholders and vendors to deliver technology solutions as part of yearly book of work The engineer should also be able understand functional requirements / expectations of the various stakeholders and work towards an appropriate plan of action. The role also requires working with the product vendors and lead upgrades as applicable. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Researching, designing, implementing and managing software programs Testing and evaluating new programs Identifying areas for modification in existing programs and subsequently developing these modifications Oversee resolution of technical issues coming from customer teams Fix and deliver the customer issues Follow ITIL processes including incident management, change management, release management, problem management and knowledge management Strong problem solving skills with good communication skills, ability to work under pressure with a high sense of urgency. Proactively identify potential incidents and problems as well as availability issues Manage any IT Security incidents that may occur in the application. Identify risk & issues and contribute in Service Management related audits. Perform environment maintenance and management Deploying software tools, processes and metrics Perform standard recurring activities like data and environment refreshes Be a liaison between the customer-facing teams and the Product and Engineering org for management and resolution of all technical questions and issues Work closely with other developers, business and systems analysts Maintain detailed documentation ranging from Knowledge Base articles to live logging of incidents for post-mortems Ensure delivery timelines and SLA obligations established with with internal and external stakeholders are observed and met; escalate as necessary using judgment and discretion Develop a deep understanding of the application platform across all product lines and clearly articulate support decisions and findings Work closely with internal teams to stay up to date on product features, changes, and issues Your skills and experience Must be having total 6+ years of experience and at least 5 years in software development/support engineering Must have advanced knowledge of Java / C# / .Net debugging & scripting (Power shell / Unix / any other) Must have advanced knowledge of MS SQL Sever, SSIS, Tableau and ETL processes Working Knowledge of SDLC & Agile processes Demonstrable experience in leading projects to successful conclusions Strong customer focus with experience of working with cross-functional/ cross-department teams A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills Educational/Qualifications B.E. / B. Tech. / Master's degree in computer science or equivalent ITIL Certification is good to have How well support you

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 2+ years of system-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 5+ years of system-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 5+ System-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development

Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise System-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development

Resource to have minimum 3.5+ years of experience with SRE - Production support experience Participate in on-call rotations to provide 24/7 support for critical systems. Strong knowledge to create incident or Change requests using Service now Experience on Devops, Service now, Dynatrace, Ansible, Github, UCD and Helios. Utilize Dynatrace for application performance monitoring and troubleshooting Experience on Production incidents and troubleshot the Production issues Strong knowledge of RestAPIs and their implementations. Proven experience as a Site Reliability Engineer or similar role. Need to work in Shifts (24/7 support model) and ready to provide extra support when team required. Good background/knowledge in managing and supporting microservices, with expertise in RestAPIs, and dashboard management. Good in scripting languages such as PowerShell, Ansible/YAML, or Shell Scripting and nice to have Python Experience in Kibana/Splunk to monitor the logs for several platforms like Apigee,Pingfed, PCF or OCP. Experience in Resolving the compliance issues for Linux serves Added AdvantageGood to have knowledge on Monitor jobs and verify the jobs status in JCL Knowledge on monitor the logs in JCL. Good to have knowledge on Mainframe

Project description Part of a 16-man team who provides CtB/RtB support for the Bank's Calypso platform. Specifically, this role is in the Calypso Support team so prior experience with Production Support is a must. Responsibilities Run the Bank/Change the Bank function for the Calypso platform Assist with strategic (bank) initiatives to develop capabilities Functional and Technical support of the Calypso application Interact with business users and resolve their queries Work on the rotational afternoon shift Skills Must have 5+ years of experience on Calypso, as a production support analyst or in a hands-on support capacity Knowledge and experience of Calypso Back Office Strong drive for Continuous learning and improvement Good functional knowledge of FX, and MM products Strong communication skills and ability to work in a geographically dispersed team Experience with modern Continuous Integration processes and toolchains Nice to have Collateral Management is a big plus Other Languages EnglishC1 Advanced Seniority Senior

Kafka, IBM APIC & Data Power Administration : Job Summary: We are seeking a highly skilled Middleware Support Engineer to join our dynamic team. The ideal candidate will have extensive experience in supporting and managing middleware technologies including Kafka, IBM API Connect (APIC), IBM Data Power management. The role involves ensuring the smooth operation, maintenance, and troubleshooting of these systems to support our business operations. Key Responsibilities: Provide technical support and administration for Kafka, IBM API Connect (APIC), IBM Data Power management. Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability. Collaborate with development teams to support integration and deployment of middleware solutions. Perform regular system maintenance, upgrades, and patches. Develop and maintain documentation for system configurations, processes, and procedures. Troubleshoot and resolve technical issues related to middleware technologies. Ensure compliance with security policies and procedures. Provide on-call support as needed to address critical issues.Ensure adherence to integration best practices and standards. Document integration processes and solutions for future reference. Good to have knowledge on python.

: Job Title- Operations Engineer, Associate Location- Pune, India Role Description Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines. Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert. In depth Functional knowledge of the application(s) supported and interdependencies Is an experienced and detail-oriented person capable of integrating product knowledge, research and testing to answer complex questions about product behavior and provide end to end solution to permanently fix the issue. The engineer will assist customer teams and other team members to understand how customers can achieve desired outcomes using the applications it exists today. The output of could range from FAQs and knowledge base articles that describe to customers how to operate the product to achieve selected outcomes to end to end coding solution for the issue reported. The engineer would be liaising with the global stakeholders and vendors to deliver technology solutions as part of yearly book of work The engineer should also be able understand functional requirements / expectations of the various stakeholders and work towards an appropriate plan of action. The role also requires working with the product vendors and lead upgrades as applicable. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Researching, designing, implementing and managing software programs Testing and evaluating new programs Identifying areas for modification in existing programs and subsequently developing these modifications Oversee resolution of technical issues coming from customer teams Fix and deliver the customer issues Follow ITIL processes including incident management, change management, release management, problem management and knowledge management Strong problem solving skills with good communication skills, ability to work under pressure with a high sense of urgency. Proactively identify potential incidents and problems as well as availability issues Manage any IT Security incidents that may occur in the application. Identify risk & issues and contribute in Service Management related audits. Perform environment maintenance and management Deploying software tools, processes and metrics Perform standard recurring activities like data and environment refreshes Be a liaison between the customer-facing teams and the Product and Engineering org for management and resolution of all technical questions and issues Work closely with other developers, business and systems analysts Maintain detailed documentation ranging from Knowledge Base articles to live logging of incidents for post-mortems Ensure delivery timelines and SLA obligations established with with internal and external stakeholders are observed and met; escalate as necessary using judgment and discretion Develop a deep understanding of the application platform across all product lines and clearly articulate support decisions and findings Work closely with internal teams to stay up to date on product features, changes, and issues Your skills and experience Must be having total 6+ years of experience and at least 5 years in software development/support engineering Must have advanced knowledge of Java / C# / .Net debugging & scripting (Power shell / Unix / any other) Must have advanced knowledge of MS SQL Sever, SSIS, Tableau and ETL processes Working Knowledge of SDLC & Agile processes Demonstrable experience in leading projects to successful conclusions Strong customer focus with experience of working with cross-functional/ cross-department teams A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills Educational/Qualifications: B.E. / B. Tech. / Master's degree in computer science or equivalent ITIL Certification is good to have How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job Title - Configuration Engineer Location - Pune Role Description This role requires working closely with the Business and Project Manager/Scrum Master for overall implementation and support of Coupa Risk Assess projects. Should be hands-on Coupa with multiple implementation experience and experience in workflow configuration. Should be a good team player having good communication and interpersonal skills. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Learn Coupa Capabilities Technical Configuration in the tool quickly. Understand Business and the design of Coupa Risk Assess developed for Deutsche Bank Coupa Configuration / Implementation i.e. Manage Configuration Changes in Coupa Risk Access and Reporting. Work with Architects & Platform Owner and support their mission for the Program Deployment Support issue investigation and resolution for incidents escalated to development/L3 within defined SLAs Perform Coupa Release Testing, Report the issues and resolve the problems. Ensure the best practices implementation based on Industry standard. Need to be involved in Reviews, check the feasibility of the solution and functional fitment as per DB standards and best practices and align customer expectations, ensuring smooth and timely project delivery and support Build Knowledge by documenting the configuration and enriching the Key Operating Principles. Prepare and deliver the Maintenance documentation, update the configuration workbook periodically. Suggest process improvements based on the application capability and industry best practices. Your skills and experience Must be having total 5+ years of experience and at least 3 years in software configuration /support engineering. At least 2 years of experience in workflow configuration in Coupa or similar products Good Exposure to DBMS concepts, and experience in designing reports in Coupa Risk Assess. Technical Knowledge of SFTP, Unix and Data Exchange mechanism would be an added advantage. Good Knowledge of SDLC & Agile processes Experience in Vendor Risk Management is an advantage. Strong customer focus with experience of working with cross-functional/ cross-department teams A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills Coupa Risk Assess certification is an advantage. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

SUMMARY Job Role: Payments Support Engineer Experience: 2+ years Location: Mumbai/Kolkata Summary: We are seeking a Payments Support Engineer to join our team. As an Application Support Engineer, you will be responsible for identifying and resolving issues within critical business systems, ensuring seamless operations. Roles & Responsibilities: Work independently and become a subject matter expert. Actively participate in team discussions and contribute to providing solutions to work-related problems. Proactively identify and resolve software issues and collaborate with cross-functional teams to address system malfunctions. Document troubleshooting steps and solutions for future reference and maintain technical documentation for software systems. Provide training and support to end-users on software functionalities. Professional & Technical Skills: Proficiency in Payments Fundamentals. Strong understanding of software troubleshooting methodologies. Experience in analyzing and resolving software issues. Knowledge of SQL for database querying. Familiarity with ITIL framework for incident management. Additional Information: Minimum of 2 years of experience in Payments Fundamentals required. This position is based at our Mumbai office. A 15 years full-time education is required. Requirements Requirements: 2 years of relevant experience in Payments Fundamentals. Proficiency in Payments Fundamentals. Knowledge of SQL for database querying. Familiarity with ITIL framework for incident management.

Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. Minimum Qualifications: Bachelor's degree and 1+ year of Support Engineering or related work experience. OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. *Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience. You will be part of Qualcomm's Automotive Platform Systems Team in Bangalore, which is responsible for design, delivery and support of high-quality Chipset validation, integration and SW development platforms. In this role, the primary responsibility of the individual will be to work closely with platform design engineers in testing, troubleshooting, deploying, maintaining and supporting Qualcomm’s Automotive platforms. Support tickets raised by users of these platforms will have to be resolved by the individual – either on their own or in collaboration with adjacent functions (HW Design/Manufacturing/Test/Prototype rework teams.) Individual may work on multiple tickets at any point of time, so, systematic tracking and updating of status is expected. The environment is fast-paced and requires cross-functional interaction daily. Good communication, planning and execution skills are a must. Following are the required skills and experience: - Ability to understand Schematics, component datasheets, BOM, Engineering Drawings- Ability to debug electronic HW systems, write board-level rework instructions and guide technicians to implement and verify rework- Ability to operate test equipment – power supplies, oscilloscopes and logic analyzers, protocol analyzers etc. - Working knowledge in Windows required - Knowledge of using JTAG debuggers preferred- Working knowledge in Unix is desirable - Experience in a support role and working with ticket tracking tools (like JIRA) desirable - Experience in running automated tests and ability to perform first-level debug in test / test-environment related issues is a strong plus - Strong individual contributor who will work well in a team environment - Good communication skills Qualifications: MinimumDiploma in Electrical/Electronics Engineering and 8+ years of experience in Electronic System Assembly, Test, Troubleshooting, lab support and system maintenance

Job Area: Information Technology Group, Information Technology Group > IT Support Analyst General Summary: Job Responsibilities: Candidate will be required to work different shifts Provide first level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications and printer problemsAct as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwideAnswer incoming customer phone calls and e-mail while providing superior customer serviceResponsible for the ownership of incident creation, resolution and closureUtilize current problem and knowledge management software in accordance with standard operating procedures to track all inbound calls, e-mails and service requestsActively listen to each customer’s request; confirm an understanding of the issue, diagnose the problem and provide an accurate solutionDocument all call information including troubleshooting steps that pertain to a successful resolution and closure of the customers issueUtilize basic networking functions and support for e-mail clients is essential Minimum Qualifications: High School Diploma or equivalent. 1+ year of experience in IT, Engineering Support, or related area. 1+ year of experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). Physical : Frequently transports between offices, buildings, and campuses up to 2 miles. Frequently transports and installs equipment up to 40 lbs. Good verbal and written communications skillsMust be able to enunciate clearly over the telephoneMust be able to interpret a customers' needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilitiesMinimum of two years practical experience in the computing industry and corporate service-desk computing environment7/365 availability is required. 24x7 shift modelGood troubleshooting skills in Windows 10 O/S, MS Office tools, Mail Client (Outlook), Printers and basic networkingRequires experience with two or more of the followingWindows based OS's and basics of UNIX or Linux operating system Preferred Qualifications Bachelor’s degree requiredMinimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environmentCustomer service, technical training and/or industry standard certifications preferredContact Center experience will be a plus Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Candidate will be required to work different shifts. Provide first-level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications, and printer problems. Act as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwide. Answer incoming customer phone calls and e-mail while providing superior customer service. Responsible for the ownership of incident creation, resolution, and closure. Utilize current problem and knowledge management software in accordance with standard operating procedures to track all inbound calls, e-mails, and service requests. Actively listen to each customer's request; confirm an understanding of the issue, diagnose the problem, and provide an accurate solution. Document all call information including troubleshooting steps that pertain to a successful resolution and closure of the customer's issue. Utilize basic networking functions and support for e-mail clients is essential. Minimum Qualifications: High School Diploma or equivalent. 1+ year of experience in IT, Engineering Support, or related area. 1+ year of experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). Physical Requirements: Frequently transports between offices, buildings, and campuses up to 2 miles. Frequently transports and installs equipment up to 40 lbs. Additional Requirements: Good verbal and written communications skills. Must be able to enunciate clearly over the telephone. Must be able to interpret customers needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills, and the drive to assume more responsibilities. Minimum of two years practical experience in the computing industry and corporate service-desk computing environment. 24x7 shift model (7/365 availability is required). Good troubleshooting skills in Windows 10 O/S, MS Office tools, Mail Client (Outlook), Printers and basic networking. Requires experience with two or more of the following: Windows based OS's and basics of UNIX or Linux operating system. Preferred Qualifications: Bachelor's degree required. Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferably in a Service Desk environment. Customer service, technical training and/or industry standard certifications preferred. Contact Center experience will be a plus.

Serve as a primary technica contact for advanced customer support cases on IBM Power Systems. Troubeshoot and resove compex issues reated to hardware, virtuaization (PowerVM), operating systems (AIX/Linux), and system firmware. Provide advanced troubeshooting and root cause anaysis for IBM Power Systems hardware and firmware issues. Anayze system dumps, traces, and ogs to diagnose and isoate root causes of system faiures or performance issues. Coaborate cosey with L2, Product deveopment and QA teams to drive timey resoution of critica issues and impement ong-term fixes or design changes. Reproduce and debug customer-reported issues in ab environments using diagnostic toos and ogs. Document and communicate technica soutions, incuding the creation of knowedge base artices. Contribute to product quaity and supportabiity through code reviews, design feedback, and vaidation of hot patches , interim fixes or new features. Interface directy with enterprise cients, maintaining a high eve of professionaism and technica depth to buid trust and ensure satisfaction. Participate in on-ca rotations for high-priority customer incidents and provide mentorship to junior engineers. Contribute to training sessions or technica workshops Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Bacheor’s or Master’s degree in Computer Science, Eectrica Engineering, or reated fied. 4+ years of experience in enterprise technica support, systems engineering, or a reated roe, preferaby with Power Systems. Strong experience with AIX, Linux on Power (RHEL/SLES), and system diagnostics toos. Soid understanding of virtuaization (PowerVM), storage subsystems, and networking in a Power environment. Python /Linux /Coud Exp (AWS, Openstack), REST API , Basic Ansibe Proven abiity to manage customer escaations and communicate compex technica soutions ceary. Experience with debugging toos, scripting (Python, Bash), and og anaysis. Famiiarity with Agie methodoogies, Saesforce and defect tracking toos. Preferred technica and professiona experience In-depth knowedge of IBM Power architecture (POWER9, POWER10), HMC, VIOS, and firmware stack. IBM Certified Advanced Technica Expert – Power Systems. Experience working directy with IBM Deveopment and Lab Services teams. Exposure to coud environments such as IBM Coud or hybrid Power soutions. Contributions to open source or technica pubications in the Power ecosystem.

Position - Large Rotating Equipment, Auxiliary Fluid Systems Engineer for post documentation service business You will be working closely with our teams in Germany & USA to perform fluid systems, Piping & Layout Engineering for Large rotating equipment. Your work will have interfaces to other disciplines. This role will be a member of the post documentation service team for engineering support to work on gas, oil, steam and liquid fluid system for example, Fuel gas, Fuel oil, lube oil, control oil, Drain Systems, Wet Compression System, Blow off and Cooling air system for multiple Gas turbine (GT) frames, Gland Steam Condenser system for Steam Turbines or Seal Oil system for the Generators. But the role also demands support in Global COE projects. Roles and Responsibility Design, develop, and implement large rotating equipment and auxiliary fluid systems. Conduct site visits to inspect and troubleshoot issues with large rotating equipment and auxiliary fluid systems. Collaborate with cross-functional teams to ensure successful project execution. Develop and maintain technical documentation for projects. Provide training and support to junior engineers and technicians. Ensure compliance with industry standards and regulations. Job Requirements Bachelor's degree in Mechanical Engineering or related field. Minimum 6 years of experience in large rotating equipment and auxiliary fluid systems engineering. Strong knowledge of post documentation service business operations. Excellent problem-solving and communication skills. Ability to work independently and as part of a team. Familiarity with industry standards and regulations.

About the Role: Grade Level (for internal use): 09 S&P Global - Mobility The Role: TechOps Support Engineer The Team Automotive Insights leverages technology and data science to provide unique insights, forecasts and advisory services spanning every major market and the entire automotive value chainfrom product planning to marketing, sales, and the aftermarket. Technology Operations works collaboratively, both internally and across our customer base, operating in a sharing and learning culture to maintain continuous access to our products. The Impact We are seeking an experienced IT professional to join the Tech Ops support team. The role encompasses building/maintaining IT services to support existing and new product offerings for our Mobility division. Whats in it for you Candidates will work closely with Automotive teams as well as corporate IT teams in a global nature. Key area of focus include exposure to Operating Systems, Web Hosting, Networking, AWS Tools and Operations Support Responsibilities Administer AWS VPC/Applications and Security. Engage with development teams to document and implement best practice (low maintenance) cloud-native solutions. Build and deploy automation processes for Infrastructure as Service. Build and deploy automation processes for installation and patching of third-party software. Plan, build, document, and initiate disaster recovery processes. Interface with Cloud Engineering team for IT design support. Interface with IT Security team and implement security policy. Interface with Operations team to assist with troubleshooting Production Incidents and Requests. Work on initiatives and continuous improvement process around proactive application health monitoring, reporting and technical support. What Were Looking For Minimum 4+ years of work experience in an IT role and being an University Graduate with bachelors degree in computer science, related field, or equivalent experience. Knowledge of Incident management, Problem Management and Change Management. Tech Background with AWS servicesVPC, S3, CloudFront, ALB/NLB, Route 53, CloudWatch, EC2 and AWS Security Center. Hands-on activities with scripting such as Python, Terraform and Bash. In the instance there isnt an existing team, speak about the business instead. About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the worlds leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, youll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand todays market, reach more customers, and shape the future of automotive mobility. About S&P Global Mobility At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

Factory Manager for existing plant in Fatehpur district UP close to 50 km from Kanpur for a large multifaceted company involved in Manufacture of detergent intermediates and other chemicals having factories at multiple locations across India with corporate office /head office in New Delhi - Only Senior level candidates are required with minimum experience of 8 years in the manufacturing industry - Detergent raw material , Sufactants manufacturing industry candidates are preferred. - Engineering background required to independently handle all plant operations, oversee maintenance , preventive maintenance, hire teams independently. - To over see all factory operations are smooth including production planning , and dispatch of final goods to customers. - Can independently handle all issues inside and outside factory premises with string command and authoritative approach. - To be able to handle independently all kinds of Government and other Departmental Work. - Take complete responsibility of the plant independently

So, what’s the role all about? The Support Engineer role is to deliver technical support to end users about how to use and administer the NiCE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting skills and involvement from Services and Engineering/R&D expert resources. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Evaluate documented resolutions and analyses trends for ways to prevent repeated future problems. Prioritize, schedule, and administer all Updates, Upgrades and Major software releases in accordance with the Company Release Policy and contractual terms governing release policy with the customer. Perform hands-on fixes on applications, including installing and upgrading software, database exports, and configuring the systems and applications. Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved using standard testing methodologies. Identify and learn appropriate software applications used and supported by the Company. Administer support/system maintenance activities in accordance with instructions provided by the Customer Support Team Leader and Management. Assist and/or provide guidance to junior members of the team. May need to participate in the weekend/On Call support coverage. Have you got what it takes? Strong knowledge of Windows, Linux , Shell scripting, SQL, PL/SQL scripting for the analysis and resolution of customer issues. Experience with building and maintaining databases for query and problem tracking. Demonstrable experience of supporting industry standard database platforms within the IT industry i.e. Oracle, SQL Server, DB2. Experience of supporting Web based applications. Working knowledge of administrating UNIX, Linux or Windows servers. Working knowledge of Relational Database principles and methodologies. Proven experience with troubleshooting principles. Able to develop and interpret technical documentation for training and end user procedures. In-depth, hands-on knowledge of and experience with enterprise and desktop applications. You will have an advantage if you also have: Extensive product knowledge/or ability to develop trough training and knowledge transfer (Training will be provided). Good understanding of the NiCE goals and objectives. Good understanding of NiCE solutions Working knowledge of software development principles would be advantageous. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID- 7322 Reporting into: Tech Manager Role Type: Individual Contributor

About NCR Atleos TITLEAssociate Software Support Team Lead GRADE10 LOCATIONHyderabad, India About NCR Atleos Corporation : NCR Atleos (NYSENATL) is a global technology company dedicated to creating exceptional self-service banking experiences. We provide comprehensive services, software, and hardware solutions for self-service channels. Headquartered in Atlanta, Georgia, NCR Atleos can be found online at www.ncratleos.com. You are: Passionate about technology and troubleshooting, with a unique perspective on the world. You see possibilities and opportunities everywhere, believing that every problem has a solution. You view challenges as boundaries to push and problems to solve. Position Summary & Key Areas of Responsibility: The Associate Software Support Team Leader role primarily involves working on reported support incidents, but also includes overseeing a small number of Support Specialists (typically less than 3). This position involves collaborating with global customers, internal teams, and peers to investigate problems, identify and confirm product bugs, recreate issues, provide advice on product usage, and assist with configuration. While the role requires some domain and technical knowledge, comprehensive training will be provided. The Associate Software Support Team Leader must be customer-oriented and ready to offer solutions to address customer issues. Additionally, the Team Leader, with assistance, oversees the day-to-day operations of a workgroup under close guidance and instruction from a Manager. Successful candidates will receive training, mentorship, and support on NCRs proprietary software products. Responsibilities and Competencies: Accountability Responsible for the operations of a small workgroup. Ensure team members understand their roles and responsibilities. Monitors team performance and provides feedback. Product Skills and knowledge Basic knowledge across the related NCR Atleos product range, including all currently released and supported solutions. Knowledgeable on assigned solutions. Capable of investigating issues with occasional assistance. Understands basic functionalities and features of the product. Provides initial troubleshooting and support for common issues. Troubleshooting Gathers and analyzes information, formulates and tests hypotheses for issues. Identifies, designs, develops, and validates solutions for straightforward issues. Utilizes basic troubleshooting tools and techniques. Minimal issue recreation with assistance. Process Adherence Follows established processes and procedures for incident management. Owns assigned issues until closure, ensuring regular communication updates. Keeps customers updated with the status of investigations as per SLA guidelines. Knowledge Capture Creates knowledge articles with occasional assistance. Collaboration Works effectively with team members to resolve straightforward issues. Communicates clearly and follows established protocols when interacting with other departments. Participates in team meetings and contributes to discussions. Technical Qualifications [Insert/Delete as necessary for the team position advertised] Enterprise Software Knowledge of Web Applications. High-level knowledge of Relational Databases and DB structures. Java technologies and relational databases. Knowledge of Tomcat, Webservices SOAP / REST API calls. Microsoft Windows technologies. Knowledge of Linux OS & basic commands would be beneficial. Basic understanding of Cloud-based technologies and solutions (Amazon Web Services, Microsoft Azure, etc.). Basic Qualifications Bachelors degree in a computer/science-related field; typically, software engineering, electronics, information systems, or a related field. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users Investigate and resolve support issues independently and productively Handle critical customer issues and hot-line support issues independently Handle urgent customer situation and provide emergency solutions or fixes to customers Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise System-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution Demonstrated productivity and quality results at customer issue handling Knowledge with High Performance Computing (HPC) Knowledge of Spectrum LSF Enterprise level Software experience in Support or Product Development

job requisition idJR1027519 Overall Responsibilities: Lead the development and implementation of projects using emerging technologies Mentor and guide team members to ensure the successful delivery of projects Identify and evaluate new technology solutions to improve business processes Collaborate with cross-functional teams to ensure alignment with the organization's overall strategy Stay up-to-date with the latest technological advancements and industry trends Skills: Strong expertise in emerging technologies such as blockchain, IoT, AI, etc. Strong technical knowledge of software development lifecycle Excellent problem-solving and critical thinking skills Good understanding of software architecture and design patterns Ability to lead and manage a team of technical experts Experience: At least 5+ years of experience in software development and leading technology projects Proven track record of delivering projects using emerging technologies Experience in mentoring and guiding junior team members Experience in working with cross-functional teams Day-to-Day Activities: Manage the development and delivery of projects using emerging technologies Provide technical guidance and mentorship to junior team members Collaborate with cross-functional teams to ensure alignment with the organization's overall strategy Evaluate and recommend new technology solutions to improve business processes Stay up-to-date with the latest technological advancements and industry trends Qualification: Bachelor's or Master's degree in Computer Science, Information Technology, or related field Relevant certifications in emerging technologies Soft Skills: Strong communication and leadership skills Ability to work well under pressure and meet tight deadlines Excellent interpersonal and team-working skills Ability to effectively communicate technical information to non-technical stakeholders Passionate about technology and a desire to stay up-to-date with the latest advancements.

Job Track Description: RPA Developer \ UiPath Experience: 3-5 years Key Responsibilities: Develop automation scripts using UiPath Studio. Assist in designing workflows and process automations. Test, troubleshoot, and maintain bots in production. Collaborate with QA and business analysts during UAT. Document solution designs and implementation details. Qualifications: Bachelor's degree in IT, Engineering, or equivalent. Solid experience in UiPath development and debugging. Familiarity with REFramework and Orchestrator. Basic understanding of SDLC and Agile practices. UiPath Developer certification mandatory. Finance Accounting and Procurement domain knowledge will be an added advantage