Coupa Configuration Support

Job Description

: Job Title - Configuration Engineer Location - Pune Role Description This role requires working closely with the Business and Project Manager/Scrum Master for overall implementation and support of Coupa Risk Assess projects. Should be hands-on Coupa with multiple implementation experience and experience in workflow configuration. Should be a good team player having good communication and interpersonal skills. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Learn Coupa Capabilities Technical Configuration in the tool quickly. Understand Business and the design of Coupa Risk Assess developed for Deutsche Bank Coupa Configuration / Implementation i.e. Manage Configuration Changes in Coupa Risk Access and Reporting. Work with Architects & Platform Owner and support their mission for the Program Deployment Support issue investigation and resolution for incidents escalated to development/L3 within defined SLAs Perform Coupa Release Testing, Report the issues and resolve the problems. Ensure the best practices implementation based on Industry standard. Need to be involved in Reviews, check the feasibility of the solution and functional fitment as per DB standards and best practices and align customer expectations, ensuring smooth and timely project delivery and support Build Knowledge by documenting the configuration and enriching the Key Operating Principles. Prepare and deliver the Maintenance documentation, update the configuration workbook periodically. Suggest process improvements based on the application capability and industry best practices. Your skills and experience Must be having total 5+ years of experience and at least 3 years in software configuration /support engineering. At least 2 years of experience in workflow configuration in Coupa or similar products Good Exposure to DBMS concepts, and experience in designing reports in Coupa Risk Assess. Technical Knowledge of SFTP, Unix and Data Exchange mechanism would be an added advantage. Good Knowledge of SDLC & Agile processes Experience in Vendor Risk Management is an advantage. Strong customer focus with experience of working with cross-functional/ cross-department teams A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills Coupa Risk Assess certification is an advantage. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.