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1 - 4 years
3 - 4 Lacs
Hyderabad
Work from Office
Join DAZN as a customer service agent to deliver a World class experience to all DAZN customers globally, working in a 24x7 environment in our Hyderabad office. You will be the first touchpoint for our users and will use your excellent customer service skills to enhance DAZNs reputation as the number one live sport destination. Get in touch with us to find out more! As a Customer Service Agent, youll have the opportunity to: Build your customer service skills by being a first point of contact for DAZN customers o Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills Complete our customer service training programme Gain broader business experience by working with multiple global teams Work on DAZN’s customer retention strategy to Provide valuable feedback to improve the customer experience Build data and performance skills by ensuring KPI and SLA adherence Be part of an inclusive and dynamic customer service team Own customer issues You’ll be set up for success if you have: Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills NOTE: Do not reapply if you attended any interviews in the past 6 months
Posted 1 month ago
- 2 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Opening: Customer Support Executive Email & Chat Process Company: TATA Digital Openings: 150 Positions Job Details: Role: Customer Support Executive (Non-Voice & Voice Minor) Mode of Support: 90% Email/Chat, 10% Calling Shift Timings: Girls: 9:00 AM 9:00 PM Boys : 9:00 AM 12:00 AM (Midnight) Weekly Off: Rotational Training: 12 days (Paid) Eligibility Criteria: Minimum HSC pass with BPO experience Graduates (Freshers) are also welcome Versant Level 4+ is mandatory Good English communication skills (written and verbal) Typing speed: Minimum 30+ WPM with 90% accuracy Job Type: Full-Time | Work from Office Compensation: CTC: 22,000/- In-hand Salary: 17,000/- Location: Navi Mumbai /Thane Apply Now: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Komal: 9822857713
Posted 1 month ago
- 5 years
2 - 4 Lacs
Bengaluru
Work from Office
We are Hiring for Non voice Process with Immediate Joining candidates with 0 to 5 years can apply. Job Title: Chat & Email Support Executive Location: Bangalore Employment Type: Full-Time Department: Customer Support / Customer Experience Job Summary: We are looking for a detail-oriented and empathetic Chat & Email Support Executive to join our customer support team. You will be the first point of contact for customers via live chat and email, helping resolve their queries, providing product or service information, and ensuring a seamless customer experience. Key Responsibilities: Respond to customer inquiries via chat and email in a timely, courteous, and professional manner. Troubleshoot and resolve product or service-related issues. Document customer interactions and feedback accurately in support tools or CRM systems. Collaborate with internal teams (Tech, Sales, Operations, etc.) to resolve escalations and improve customer experience. Identify trends in customer concerns and suggest process improvements. Maintain a high level of product/service knowledge to assist customers effectively. Meet or exceed individual and team performance metrics (response time, resolution time, CSAT, etc.) Requirements: Previous experience in a customer support role, preferably chat/email-based. Excellent written communication skills with strong grammar and typing accuracy. Ability to multitask, prioritize, and manage time efficiently. Strong problem-solving skills and attention to detail. Proficient in using customer support tools. Comfortable working in a fast-paced and dynamic environment. Flexibility to work in shifts, including weekends or holidays, if required. Preferred Qualifications: Bachelors degree in any discipline. Contact Point : Aditya : 7760984460 / 9900024951 / 7259027295 / 7259027282 / 9900024811
Posted 1 month ago
- 5 years
1 - 2 Lacs
Kolkata
Work from Office
GREETING FROM SHINING STAR Job Summary : We are hiring dynamic professionals for a blended process. This is a fully work from office job requiring excellent command over English.Candidates will handle customers and must be comfortable with rotational shifts. Role & responsibilities : *Handling customer inquiries and provide resolutions via chat and voice . *Ensure adherence to process guidelines and compliance. *Maintain professionalism and accuracy during customer interactions. *Listen actively to customer needs ,concerns,and feedback , and respond appropriately. Requirements: *Fresher/Experience candidates are eligible. *Graduates/Undergraduate can apply. *Good communication skills. *Willing to work in rotational shifts. *Experience candidates must have experience papers otherwise treated as freshers. Location: Kolkata SALARY - Upto 20 ctc Working Days - 6 Perks and benefits : *Rotational Shifts *Quartely Bonus - 2400 *Candidates will be receiving incentives. *One side cab in odd hours. Interested candidates drop your resume on this number - 7275337755 (HR Vanshika) Regards, Vanshika Jaiswal HR Executive
Posted 1 month ago
- 4 years
1 - 2 Lacs
Kolkata
Work from Office
Direct Walk In Email & Chat Support Non Voice Process 6364907001 Freshers & Experienced Any Graduate / 12th pass / Diploma can apply Hiring for Domestic & Process CTC: upto 20k Rotational Shift Kolkata, Salt Lake Sector 5 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication can apply Work location: Kolkata. To schedule an interview Ct: Anu 6364907001
Posted 1 month ago
1 - 3 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Handle customer queries via email, chat, and non-voice processes. Conduct Know Your Customer (KYC) verification for new customers. Provide excellent customer service through blended processing methods.
Posted 1 month ago
1 - 5 years
2 - 4 Lacs
Bengaluru
Work from Office
Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining walk In Interview Call : HR Lilly @ 9880951682 (Call or whatsapp ) NO CHARGES APPLIED
Posted 1 month ago
- 5 years
1 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Process: Zee5 Chats & Email/Calls - Min HSC or Graduate candidates can apply - Candidate should be able to read, write and Speak Good/excellent English - Salary up to 22k Male Candidates Candidate should be ok with the Night shift (5:00 TO 2:00 AM) Required Candidate profile - Immediate Joiner - 1 Rotational Week off - 15,000 to 22,000 in hand (Salary will be closed on the basis of the candidate’s skillset and previous package) More Detail Call:-HR Neha :- 9168991284
Posted 1 month ago
1 - 6 years
2 - 3 Lacs
Hyderabad/Secunderabad
Work from Office
Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 25K Max Required Candidate profile 1 year exp in chat / email process mandatory Work @ Gachibowli English / Hindi required Pls call to Hr Meghana - 8309294728 Perks and benefits Plus other benefits as applicable Two way cab
Posted 1 month ago
- 5 years
1 - 2 Lacs
Noida
Work from Office
Hiring Now: Chat Support Executive Noida Location Job Role: Chat Support Executive Location: Noida Salary: 18,000 In-Hand Education: Undergraduates/Freshers/Graduates All Eligible Working Days: 6 Days a Week Shifts: Rotational Shifts HR Contact: Aradhna – 8209505273
Posted 1 month ago
- 5 years
2 - 2 Lacs
Noida
Work from Office
Hi Jobseekers, Greetings from ShiningStarsITPL We are hiring for Non voice process for Noida location for one of the multinational BPO . Please go through the job description - Job Title: Non-Voice Process Executive Location: Noida, Uttar Pradesh Job Type: Full-Time Experience Required: 0 to 2 years (Freshers and Experienced candidates welcome) Shift: 5.5 days working with one Rotational offs / Night Shifts (as per business requirement) Salary Details: Freshers: 18,000 CTC per month Experienced Candidates: Up to 23,000 CTC per month (based on experience and performance in interview) Roles and Responsibilities: Process and respond to customer queries through email or chat support. Perform accurate data entry and documentation tasks. Maintain confidentiality and integrity of customer data. Follow standard operating procedures and quality guidelines. Work collaboratively with team members and management to meet daily productivity goals. Required Skills: Good written English communication skills. Basic computer knowledge (MS Office, typing skills). Ability to multitask and manage time effectively. Minimum qualification: 12th pass or any graduate. Willingness to work in rotational shifts. How to Apply: For any further queries or to get your interview aligned please give a call on - 9580746603 (Pooja Mishra), if incase it misses you drop your resume over the same number. Please allow us time to revert and request you to drop either a text or drop your resume over the same number.
Posted 1 month ago
1 - 5 years
2 - 3 Lacs
Noida
Work from Office
We are hiring skilled professionals for Email Support in the Aviation Process . If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in
Posted 1 month ago
- 1 years
2 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Urgent Requirement for an International Process Location : Mohali/Chandigarh Work Mode: Work from Office Requirements : Excellent communication skills in English Strong verbal fluency Minimum Qualification: Graduation Fresher or Experience both can apply Salary : 20k to 33k CTC Working Days: 5.5 Days a Week Shifts : Rotational Shifts Cab facility is provided Immediate Joiners can apply for this Position Interested Candidates can share their resume at: Hr.kabalikrutgroup01@gmail.com Or WhatsApp: 9988265439
Posted 1 month ago
- 4 years
1 - 2 Lacs
Kolkata
Work from Office
Direct Walk In Email & Chat Support Non Voice Process 6364907001 Freshers & Experienced Any Graduate / 12th pass / Diploma can apply Hiring for Domestic & Process CTC: upto 20k Rotational Shift Kolkata, Salt Lake Sector 5 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication can apply Work location: Kolkata. To schedule an interview Ct: Anu 6364907001
Posted 1 month ago
- 5 years
2 - 2 Lacs
Navi Mumbai
Work from Office
We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Handle customer queries via inbound/outbound calls, emails, and chats for international clients. Resolve customer complaints and escalate complex issues when necessary. Maintain up-to-date knowledge of company services and client expectations Ensure timely and effective communication with customers. Achieve individual performance metrics such as call handling time, quality, and customer satisfaction. Requirements: Excellent verbal and written communication skills in English. Ability to multi-task and adapt in a fast-paced environment. Strong problem-solving skills and attention to detail. Comfortable working in rotational night shifts. Benefits- Competitive salary and incentives. Transport allowance or cab facilities. Growth and learning opportunities. Insurance and other perks. Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Please share your CV's at nikita.mirchandani@sutherlandglobal.com or call/whatsapp at 7089367699 Regards, Nikita Mirchandani Talent Acquisition Associate 7089367699
Posted 1 month ago
- 1 years
2 - 4 Lacs
Gurugram
Work from Office
Urgent Requirement for an International Process Location : Gurgaon, Sector 18 Work Mode: Work from Office Requirements : Excellent communication skills in English Strong verbal fluency Minimum Qualification: Graduation Minimum 6 months of process experience Salary : 25k 35k CTC Working Days: 5.5 Days a Week Shifts : Rotational Shifts Cab facility is provided Immediate Joiners can apply for this Position Interested Candidates can share their resume at: Hr.kabalikrutgroup01@gmail.com Or WhatsApp: 9988265439
Posted 1 month ago
1 - 5 years
2 - 5 Lacs
Hyderabad, Chennai
Work from Office
We have vacancy for International Chat support. Excellent communication required 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call Sneha 9884344611 for more info Immediate joining is required Thanks, Sneha 9884344611
Posted 1 month ago
1 - 3 years
2 - 4 Lacs
Kolkata
Work from Office
1 2 years of Front office experience (Chat / Email) Excellent English written and verbal communication. Preferred candidate with prior UK customer experience Comfortable with Night shift and Rotational week offs Comfortable working from office Key Responsibilities: Addressing customer questions and concerns in a timely and efficient manner. Identifying and resolving customer issues, whether technical, product-related, or order-related. Assisting customers with product knowledge and features. Guiding customers through processes, such as order placement, account management, or troubleshooting. Identifying and escalating complex or sensitive issues to appropriate teams. Communicating in a friendly, professional, and helpful manner to ensure customer satisfaction. Effectively using chat platforms to manage conversations, track interactions, and access relevant information. Recording relevant information about customer interactions and issues.
Posted 1 month ago
1 years
2 Lacs
Hyderabad
Work from Office
Minimum 1 Year Exp Mandatory in Blended Process Emails & Chat to resolve queries Languages English & Hindi Day Shift 6 days working rotational week off Walk in Interview Training : Begumpet Work Location : HitechCity What AppResumeHrswapna8639124828 Required Candidate profile Minimum 1 Year Exp Mandatory in Blended Process ( via phone calls, emails, and chats to resolve queries ) Languages English & Hindi Salary 25 ctc take 20,500
Posted 1 month ago
- 5 years
2 - 5 Lacs
Thane
Work from Office
We are Hiring for a Pilot Process for a UK Rotational Shifts for Webchat Process and Blended Process !!!Easy Selection and Spot Offer!!! Salary upto 5.5 Lacs + Incentives Call Sukhjit : 8054864193
Posted 1 month ago
1 - 6 years
2 - 7 Lacs
Kolkata
Work from Office
Job description We have a vacancy with below details, Role : WEB chat Experience -1-6 Notice Period : Immediate Joiners to 60 days Interview Mode : Virtual Work Mode : WFO Shift : Night shift Role & responsibilities 1 - 2 years of Front office experience (Chat / Email) Excellent English written and verbal communication. Preferred candidate with prior UK customer experience Comfortable with Night shift and Rotational week offs Comfortable working from office
Posted 1 month ago
1 - 5 years
2 - 3 Lacs
Noida
Work from Office
Job description We are expanding our team and looking for smart individuals to join our Banking process in operations - customer Support (Email Process) Required Candidate profile- - Excellent communication and written English skills. - Work from office (Location Noida Sec 128). - Candidates with experience in customer support in any Industry are only recommended to apply. Job Location - Noida, Sector - 128 Salary - 3.5lpa + Variable Bonus + Medical Health Insurance Qualification and skill-set required- - Minimum 1 year experience in handling customer Support in any industry.. - Proficient in Written English, should be able to come up with immediate creative responses. - Experience in handling email grievances/queries would be preferred. - Bachelors /Master's degree in any stream. Job Profile- - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Skills required- - Good communication and written English skills. - Good comprehension skills. - Team player with collaborative approach. - Positive and zeal to perform and achieve goals. Interested applicants can directly call on this number 8527857726 (Sanjana Sharma) or can send their profiles on Whatsapp or at sanjana.sharma@netimpactlimited.com
Posted 1 month ago
- 5 years
2 - 2 Lacs
Noida
Work from Office
MEGA JOB OPPORTUNITY: CUSTOMER SUPPORT EXECUTIVE ( CHAT PROCESS) Greetings from Shining Stars ITPL! Were expanding our team and looking for enthusiastic individuals to join us as Customer Support Executives (chat process) Position Details: Role: Customer Support Executive Location: Noida Process: Chat Support (Non-Voice) Work Mode: On-site (In-Office) Compensation: Fresher: 19k CTC + 2,700 Bonus Experienced: 23k CTC + 2,700 Bonus Working days:- 5.5 Key Responsibilities: Handle customer queries via chat in a timely and professional manner. Promote company products/services with a customer-centric approach. Resolve customer issues to ensure satisfaction and retention. Build long-term relationships with clients through exceptional support Work closely with the sales team to support lead conversion Maintain accurate records of all customer interactions How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for further details. Were excited to connect with motivated individuals ready to grow and shine with us! Warm regards, Aleesha Rahman HR Executive 6393136499 Shining Stars ITPL #ChatSupport #NoidaJobs #CustomerSupport #BPOJobs #NonVoiceProcess #HiringNow #ShiningStarsITPL
Posted 1 month ago
- 5 years
2 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
VOICE PROCESS GRADUATE ONLY Both Side Cabs Will Be Provide Salary upto 23k for fresher upto 32k for experienced ones. Unlimited incentives 3k travel allowance Gurugram Contact - 9821737888 HR RASHI Required Candidate profile Need good communication skill GRADUATED Ready to work in 24*7 environment
Posted 1 month ago
1 - 4 years
1 - 3 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!! Hiring for TOP MNC Companies for Non voice/ Immediate joining- For More Details Call : HR kareema @ 9008504707 (Call or whatsapp ) Email ID : kareemathejobfactory@gmail.com Requirements: Should have min 6 months of experience in any BPO process. Any Graduate or under Graduates can apply. Should have Good communication skills. Should be Fluent in English, good typing skills Typing Speed-30 WPM & Accuracy- 90%. Job Details: Salary up to 3.6 LPA Work From Office Walk in Interview Immediate joiners preferable Rotational ay Shifts Work Location: Bangalore For More Details Call : HR kareema @ 9008504707 (Call or whatsapp ) Email ID : kareemathejobfactory@gmail.com
Posted 1 month ago
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