Drive User Experience vision & strategy, collaborating with empowered product teams to design UX solutions that align with business objectives. Spearhead the creation of Experience-led vision, and create design assets to bring this vision to life for the organization Lead cross-functional workshops and exercises for Product teams and stakeholders to understand users, clarify the problem to solve, and brainstorm innovative solutions anchored in human-centered design. Advocate for user-centered design best practices within product development. An expert and evangelist for all things user-centered design. Partner with Product and Engineering leaders across the organization Provide user research expertise and execution across products in a cross-functional environment, including conducting research using qualitative and quantitative methods across the product lifecycle to generate actionable insights. Connects the entire Product Engineering team with users through presentations of user research results and behavioral analytics Provide guidance and direction for key UX core activities such as Design System development Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product blueprints” across teams Actively engage in hands-on Experience craft modeling by deep participation in projects Builds and maintains a framework for establishing and assessing design quality Connect design with business value Work with design, research, program management, and product leaders on process for product development Play lead UX role across multiple products, guiding and mentoring multi-disciplinary UX team members. Collaborate with cross-functional empowered product teams, applying lean UX methods, and define success metrics and ensure alignment between UX outcomes and business goals. Develop systematic approaches to collecting, sharing, and communicating research insights with product teams to inform product strategy and design improvements, inspiring action across product teams Drive insight studies related to the discovery and understanding of unresolved interface problems and needs and lead design thinking workshops to create innovative, impactful, and valuable solutions Create lean UX-based target customer strategies, personas, journeys, and research, validating hypotheses through surveys, focus groups, and prototype testing to realize business ROIs by focusing on customer metrics Measure and drive user experience KPIs, ensuring high standards of user-centered design and rapid iteration for stakeholder and user satisfaction. Act as a thought leader, driving innovation and removing roadblocks for experience teams to deliver groundbreaking solutions. Oversee capability growth and staff management, developing talent strategies and cultural priorities to advance experience capabilities. Stay current with trends, best practices, and methodologies in areas of UX, information architecture, UI design, behavioral analytics, and user research. Drive programs that enhance user experience and brand consistency using modern intelligence (e.g., GenAI) to achieve business goals. Develop talent strategies, recruit, coach, and mentor multi-disciplinary Experience team, aligning with lean UX principles and business goals. Key Qualifications: Overall 15+ years of experience Expert User Experience Leader and Practitioner with 8-15 years of leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics. Master of User Experience craft, fostering a culture of learning and innovation, and recognized as an expert in modern UX Design and Research Effective mentor with strong leadership skills, inspiring self-development and continuous learning in junior practitioners. Expert analytical and problem-solving skills, with a detail-oriented, organized, experimental, and visionary approach. Strategic systems thinker Expert in all things user-centered design (UCD), including user research, A/B testing, rapid prototyping, heuristic analysis, addressing usability, accessibility, etc. Experienced in creating reusable design frameworks (e.g., Design Systems) to streamline design-to-implementation processes Highly experienced in developing creative, strategic research plans that seamlessly connect big-picture thinking with detailed execution. Humble, curious, and value-oriented, understanding the iterative nature of product development and favoring action and learning over exhaustive upfront planning. Inspirational player-coach, capable of leading teams through transformation and playing an active role as a product experience leader. Skilled in using rapid experimentation to develop lean and simple solutions that address customer needs efficiently and effectively. Experienced with lean UX tools such as Figma, Adobe CC, Sketch, Axure, InVision, and more. Bachelor’s degree in design, psychology, cognitive science or related field; Advanced degree is a plus. Exceptional communication, collaboration, and leadership skills, with the ability to influence at all levels. Experience in DesignOps is a plus. A strong portfolio or samples of work demonstrating experience in UX skills is required.

Sr. GenAI Engineer Manager Role Overview: As a Sr. GenAI Engineer , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for business investments. You will leverage your extensive GenAI & engineering craftsmanship and advanced proficiency across multiple programming languages and modern frameworks, consistently demonstrating your exemplary track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a dependable team player and mentor, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Key Responsibilities: Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations. Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, contributing to low-level architecture and component design, development, unit testing, integrations, and support. Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Stay hands-on, self-driven, and continuously learn new approaches, languages, and frameworks with significant focus on infusing AI/ML/GenAI where possible/appropriate. Create technical specifications, and write high-quality, supportable, scalable code and review code of other engineers, mentoring them, to ensure all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams. Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency: Possess deep expertise in modern software engineering practices and principles, including AI/ML/GenAI, Agile methodologies and DevSecOps to deliver daily product deployments using full automation from code check-in to production with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate strong understanding of the full lifecycle product development, focusing on continuous improvement and learning. Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs, architectures, and UX/UI designs into technical specifications and code. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff. Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives. Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions. Key Qualifications: A bachelors degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS) is preferred but not required. Experience is the most relevant factor. Excellent software engineering foundation with deep understanding of OOP/OOD, sequence/activity/state/ER/DFD diagrams, data-structure, algorithms, code instrumentations, etc. 10-13 years of experience with AI/ML, with last 2 years focused on GenAI as well as technologies like OpenAI, Claude, Gemini, LangChain, Agents, Vector databases, and approaches like Prompt Engineering, fine-tuning, etc. Proven experience in: Python, R, TensorFlow, PyTorch, Keras, Julia, ML libraries, NLP, etc. Strong understanding and experience in managing big data of various forms to generate insights and create intelligence. Proven experience with Angular, React, NodeJS, Python, Streamlit, C#, .NET Core, Golang, SQL/NoSQL. Proven experience with cloud-native engineering, using FaaS/PaaS/micro-services on cloud hyper-scalers like Azure, AWS, and GCP. Strong understanding of methodologies & tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly. Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.

Role Overview: As a Sr. Quality Engineer specializing in test automation, you will actively engage in your quality engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users while also driving tangible value for business investments. You will leverage your extensive quality engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently demonstrating your exemplary track record in delivering high-quality, outcome-focused solutions. The ideal candidate will have a strong background in quality assurance, test automation, and a deep understanding of automation tools and technologies. This role will be pivotal in enhancing our testing frameworks and ensuring the highest quality standards for our products. Key Responsibilities: Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop quality engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality test automations. Technical Leadership and Advocacy: Serve as the quality advocate for products, ensuring high-quality automation coverage, appropriateness, feasibility, and alignment with business and customer goals. Design, develop, and maintain advanced automation frameworks to drive Automation first mindset using advanced automation techniques, including BDD, to streamline and enhance the testing process. Engineering Craftsmanship: Maintain accountability for the integrity of test design, test automation, their ongoing maintenance and scale, as well as the quality of solutions. Stay hands-on, self-driven, and continuously learn new approaches, tools, techniques, and frameworks. Integrate these tools and techniques into existing testing processes to improve accuracy, efficiency, and coverage of automated tests. Mentor other quality engineers to become masters of their craft, continuously learning new approaches, tools, and technologies. Customer-Centric Engineering: Develop lean quality engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, engineering, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency: Possess deep expertise in modern quality engineering practices and principles, including Agile methodologies and DevSecOps to deliver daily product deployments using techniques like fully automated in-sprint testing to accept the stories and work products throughout the SDLC lifecycle. Be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate a strong understanding of the full lifecycle product development, focusing on continuous improvement and learning. Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs and UX/UI designs into test automation. Be a valuable, flexible, and dedicated team member, supportive of teammates and focused on quality and tech debt payoff. Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives. Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions. Key Qualifications: A bachelors degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS) is preferred but not required. Experience is the most relevant factor. 8+ years of experience in quality assurance and test automation, including coding the test scripts. Strong hands-on experience with TOSCA and automation-first BDD (Gherkin) techniques is required. Hands-on experience with Selenium, Functionize, Testim, and AccelQ is preferred. Experience with AI/GenAI tools and frameworks in test automation is preferred. Experience with cloud hyper-scalers like Azure, AWS, and GCP is required. Strong understanding of methodologies and tools such as XP, Lean, SAFe, DevSecOps, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly. Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.

Job description We have a vacancy with below details, Role : MIS - macro skills Experience -2-6 Notice Period : Immediate Joiners to 30 days Interview Mode : Virtual Work Mode : WFO Role & responsibilities Mandatory skills: Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills, VBA Advance Macro skill is must have.

Job description We have a vacancy with below details, Role : Manager, Ad Ops Media Operations Experience -2-8 Notice Period : Immediate to 30 Interview Mode : Virtual Work Mode :WFH J ob Description : Mandatory skills : Campaign, DV 360,CM 360,Campaign Trafficking, Budgeting, Reporting, Optimization Bachelors degree with 2+ years of Experience in computer science, Information Services, Information Technology or in lieu of a degree 4+ Years of Experience in Marketing. Minimum 2+ years of hands-on experience in ad operations actively tagging, trafficking and executing within digital buying and campaign management tools at an agency/brand/publisher. Minimum 2+ Years of experience in BFSI sector Solid knowledge in ad operations media landscape, specifically around site tagging framework, trafficking, creative ad formats, brand safety and associated technologies. Must have trafficked multi-channel digital campaigns within the Google Marketing Platform (CM360, DV360, GA360, Google Ads, YouTube), Facebook, Verification and Measurement Partners, such as DoubleVerify, Nielsen and Comscore. • Understanding of the technical build of a digital campaign within a DSP (programmatic bidding structure, tagging, trafficking, deal creation, audience management etc.). Desired Skills/Knowledge: Experience working in the financial category and within a Retail Media Network is a plus. Hands-on experience working in Kevels ad-server is a plus. Hands on experience with project management software, like MS Project and AtTask/Workfront. Detail-oriented and organized with the ability to juggle competing demands and effectively prioritize tasks. Excellent communication and presentation skills for internal meetings/presentations. Creative and resourceful; proven ability to problem-solve and look for innovative ideas. Ability to work effectively in cross-functional teams. Results-driven with a focus on achieving growth and success. Assertive, adaptable, and demonstrates initiative in a fast-paced environment with competing priorities. Experience with Postman or other API based tools/platforms is a plus. Eligibility Criteria: Bachelor's degree with 2+ years of Experience in computer science, Information Services, Information Technology or in lieu of a degree 4+ Years of Experience.

Job description We have a vacancy with below details, Role : Manager Digital analyst Experience -2-5 Notice Period : Immediate Joiners to 60 days Interview Mode : Virtual Work Mode : WFH Required Skills/Knowledge: • 2 to 4 Years of working experience in Analytics domain, 1+ years of experience in Digital or Web Analytics Domain utilizing tools such as Adobe or Google Analytics and 1+ years of experience in SAS or SQL. • Excellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a simple yet compelling manner. • Minimum 1+ years of experience in Data visualizations tools such as Tableau to drive insights. BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 2 to 4 years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 4 to 6 years of experience Desired Skills/Knowledge: • 2 to 4 years of analytics experience in Financial Services Industry • Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon

Job description We have a vacancy with below details, Role : Automation testing Experience -2-8 Notice Period : Immediate Joiners to 45 days Interview Mode : Virtual Work Mode : WFO Must Have: Capital Markets, Bachelors degree with 2+ years of experience in software testing Strong Java knowledge, ability to write code/functions for complex test scenarios, integration points and supporting multiple technologies (legacy and digital) Working knowledge of automation scripting with the ability to code and debug scripts Working experience with test UI automation tools such as Selenium, and an understanding of coding structure and best practices Experience with automated API tests for RESTful applications using RestAssured or equivalent, knowing the Restful concepts and automation practices Experience with testing frameworks (Cucumber, TestNG, or JUnit) Knowledge and working experience on creating/enhancing Automation frameworks. Strong communication and analytical skills Ability to work in a behavior driven development model (BDD) Proficient with at least one of the following types of databases - Relational or NoSQL databases (Oracle, Teradata, Hadoop, MongoDB) Strong knowledge of QA methodology and tools. Experience programming with object-oriented programming. Solid understanding of software testing practices. Should be able to solve logical problems using Java Nice to have: Working experience in Integrating automation tests with Jenkins or other CI/CD tools Strong agile background Sprint ceremonies, scrum Experience with bug tracking tools such as Jira or HP Application Lifecycle Management

Job description We have a vacancy with below details, Role : Platform Manager DCM Experience -2-5 Notice Period : Immediate to 60 Interview Mode : Virtual Work Mode :WFH Key Responsibilities: Create, update and test regulatory-required cardholder documents using relevant Martech. Consistently maintain a 99.9 accuracy level for templates, content blocks, and documents. Manage the tactical execution of multiple online and printed templates for internal clients using Workfront to obtain required approvals. Ensure content, templates and documents meet client requirements, SYF/Client brand standards, channel requirements, legal and regulatory guidelines. Create or modify XML, Schema Definitions (XSD) as needed to create and/or update content blocks, templates, and documents Required Skills/Knowledge: Bachelor's degree with 4+ years of Experience in computer science, Information Services, Information Technology or in lieu of a degree 6+ Years of experience in computer science, Information Services, Information Technology • 2-3 years of XML, XSD, Data Model and JavaScript experience. 3+ years of HTML, CSS and Oracle Database experience. 4+ years of Project Management, preferably Agile. Strong presentation and public speaking skills, with the ability to engage and inform team members. Strong problem solving and reporting skills Desired Skills/Knowledge: Analytical thinking. Adobe InDesign experience Bachelors Degree in Computer Science, Information Services, Information Technology Masters degree preferred Analytical thinking Prior work experience supporting Marketing functions Prior work experience in Financial Services Oracle database experience Experience working in and navigating a highly regulated business Strong problem solving, analysis and reporting skills Eligibility Criteria: Bachelor's degree with 4+ years of Experience in computer science, Information Services, Information Technology or in lieu of a degree 6+ Years of experience in computer science, Information Services, Information Technology

Job description We have a vacancy with below details, Role : Compliance Testing Experience -2-16 Notice Period : Immediate to 45 days ( Currently serving) Work Mode :WFO Shift Timings: Rotational shifts (8:00 AM5:00 PM, 1:00 PM10:00 PM, 5:30 PM2:30 AM) Key Skills: Compliance Testing,401K Process ADP/ACP testing, Top Heavy and Coverage testing, 5500 form processing, Compliance testing, 401K Process We are seeking an experienced Senior Financial Associate to join our Retirement Services team, with a focus on 401K, Defined Contributions, and Pension processes. The ideal candidate will have a strong background in the retirement industry, with Proven expertise in 401K retirement process from Enrollments, Money-In, Money-Out, new comparability, 5500 forms, and compliance testing, onboarding & off boarding of 401K accounts. This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting.

Job description We have a vacancy with below details, Role : Training Manager Experience -5-10 Notice Period : Immediate to 60 Interview Mode : Virtual Work Mode :WFO I. JOB SUMMARY Design and roll out tailored training programs on media, Over-the-Top (OTT) platforms, YouTube, and associated digital products Collaborating with stakeholders to create effective training Assess the effectiveness and efficiency of training programs Classroom training for new and transitioning employees, as needed Monitor and track training progress and outcomes Generate comprehensive reports that highlight training impact and ROI Identify training needs of individuals requiring improvement in production II. PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Craft comprehensive training programs tailored for media, OTT, YouTube, and related products Create training materials, including manuals, presentations, and interactive modules Tailor training programs to meet the specific needs of different audiences Conduct training sessions through various mediums, including in-person, virtual, and on-demand formats Use effective teaching methodologies to ensure engagement and knowledge retention Provide one-on-one coaching and support as needed Assess the effectiveness of training programs through feedback and performance metrics Continuously update and improve training content based on industry trends and feedback Stay current with new developments in media, OTT, and related products Work closely with subject matter experts, product managers, and other stakeholders to ensure training content is accurate and up-to-date Partner with HR and management to identify training needs and develop strategic training plans JOB SPECIFICATIONS III. WORK EXPERIENCE Bachelors degree in Media, Communications, Education, or a related field. A Master’s degree is preferred Minimum of 3 years of experience in the media and entertainment industry Proven experience at least 5 years in training for media/ OTT related products Demonstrated experience in designing and delivering comprehensive training programs Experience in designing and delivering comprehensive training programs Flexible with late hours and weekend workings Adaptable hours that include late evenings and weekends IV. KNOWLEDGE, SKILLS AND ATTRIBUTES Strong understanding of media, OTT, YouTube, and related products Excellent training design and delivery skills Ability to tailor training programs to meet the needs of different audiences Strong communication and interpersonal skills Ability to work independently and as part of a team Commitment to continuous learning and development

Job description We have a vacancy with below details, Role : WEB chat Experience -1-6 Notice Period : Immediate Joiners to 60 days Interview Mode : Virtual Work Mode : WFO Shift : Night shift Role & responsibilities 1 - 2 years of Front office experience (Chat / Email) Excellent English written and verbal communication. Preferred candidate with prior UK customer experience Comfortable with Night shift and Rotational week offs Comfortable working from office

Job description We have a vacancy with below details, Role : AR collection/OTC collection/B2B collection/International voice Experience -1-6 Notice Period : Immediate Joiners to 30 days Interview Mode : Virtual Work Mode : WFO Shift : 24*7 5 days working Role & responsibilities Excellent Verbal and Written Communications skills to handle NA region customers. • Accounts Receivables Management • Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues. • Calling for payment on overdue invoices for buckets in scope • Doing maintenance on the account • Handling accounts / payment queries from accounts payable team • Interaction with other teams - billing, originations etc. • Payment application • Handling disputes and resolution • Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope. • Basic Excel based reporting and analysis on assigned inventory. • Good negotiation skills • Orientation and ability to handle customers questions with regards to accounts • Good domain or product knowledge • Graduate with an exposure to B-2-B Collections environment Special • Good Follow up skills with customer for all collections activities • Handle customer questions & / or objections • Language skill English NA Region. • Strong analytical and Excel skills, including v-lookups and pivot tables • Good Email writing Skills

Job description We have a vacancy with below details, Role : Team member Experience -1-6 Notice Period : Immediate Joiners to 60 days Interview Mode : Virtual Work Mode : WFO Shift : night shifts (Must have ) Role & responsibilities I. JOB SUMMARY Monitoring of live and non-live video using in-house tools and dashboard Adjusting boundaries of events as content schedule shifts (events run long or short) Check & handle emails, chats, tickets and requests from Customer internal teams and vendors/providers Ensure programs, cases, posts or tickets are handled within SLAs Unique ID findings in the third party database based on partner Metadata Daily tickets handling to triage the issues as per the given instructions Communicate with Client SPOC effectively with good articulation when required QA data preparation during new partner onboardings Daily/Weekly report submission Monitor and maintain the Operations within SLAs II. PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Monitor and fix Customer TV schedule, Audio/Video issues within SLA Communicate and handle escalated issues and work closely with Customer internal, XFN teams and vendors/providers to resolve network/video issues Maintain active awareness of multiple simultaneous video feeds with meticulous attention to detail Escalate and communicate issues on time Perform other duties as assigned by management Manage all metadata requests as primary workflow, will be cross trained in 2 other workflows as secondary workflow Suggest workflow improvements based on practical implementation JOB SPECIFICATIONS III. WORK EXPERIENCE 2 -3 years of professional experience Prior experience in a live operations/time sensitive environment Willing to work in weekends and late evening/night shifts (Must have) Work Location - Bagmane Constellation Business Park - Mahadevapura, Bangalore 100% Work from office This is a BPO project and not IT IV. KNOWLEDGE, SKILLS AND ABILITIES Strong knowledge and experience with TV (live TV preferred) Strong knowledge of and interest in live sports (preferred) Good computer skills with experience with Chrome, Google Docs, and Google Apps Ability to triage, route issues to appropriate teams and follow defined processes Multi-tasking skills and ability to complete high priority tasks in a timely manner Must have the ability to pay attention to live streams for long-periods of time and attune yourself to cues in live streams signally the starts and ends of programs Able to perform basic troubleshooting and data gathering by asking relevant questions Good oral and written communication skills, ability to articulate network and video issues

- International voice process experience - Mandatory - NO domestic voice process experience - US voice process experience - Preferred - Experience in International HR Helpdesk - Preferred - Experience in international chat process - Mandatory - Understanding of various processes of core HR Operations - Good understanding of various HR Systems/ applications and case management tools like ServiceNow, Workday - Understanding of Service level agreements - Understanding of the Telephony tools e.g. Avaya - Excellent written and verbal communication skills - Excellent probing, problem-solving and decision making skills. - Logical and efficient, with keen attention to detail. - Strong customer service orientation. - Effective Troubleshooting skills. - Learning agility Aptitude to venture in to unknown territories. - Good researching skills

Job description We have a vacancy with below details, Role : 401K process Experience -2-6 Notice Period : Immediate to 45 days ( Currently serving) Work Mode : WFO Shift Timings: US shifts 5:30 PM2:30 AM Key Skills: 401K, US Retirement Process, Define benefits, Defined contribution We are seeking an experienced Senior Financial Associate to join our Retirement Services team, with a focus on 401K, Defined Contributions, and Pension processes. The ideal candidate will have a strong background in the retirement industry, with Proven expertise in 401K retirement process from Enrollments, Money-In, Money-Out, new comparability, 5500 forms, and compliance testing, onboarding & off boarding of 401K accounts. This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting

Job Title: Corporate Finance Manager Location: Bangalore, India Job Summary: We are seeking a highly skilled and motivated Corporate Finance Manager to join our dynamic team. The ideal candidate will be responsible for managing the financial planning and analysis, budgeting, forecasting, financial reporting processes, supporting investor relations, and driving business intelligence (BI) automation initiatives. This role requires a strategic thinker with strong analytical skills and the ability to work collaboratively across departments. Key Responsibilities: Financial Planning & Analysis: Lead the financial planning and analysis process, including the development of annual budgets, quarterly forecasts, and long-term financial plans. Budgeting & Forecasting: Prepare and manage the company's budget, ensuring alignment with strategic goals and objectives. Monitor and report on budget variances and recommend corrective actions. Financial Reporting: Oversee the preparation of accurate and timely financial reports, including monthly, quarterly, and annual financial statements. Ensure compliance with accounting standards and regulatory requirements. Strategic Financial Management: Provide financial insights and recommendations to support strategic decision-making. Analyze financial performance, identify trends, and develop strategies to improve financial outcomes. Cost Optimization: Identify opportunities for cost savings and efficiency improvements. Implement cost control measures and monitor their effectiveness. Investment Analysis: Evaluate potential investment opportunities, conduct financial due diligence, and prepare investment proposals. Monitor the performance of existing investments and recommend adjustments as needed. Risk Management: Assess financial risks and develop strategies to mitigate them. Ensure adequate internal controls are in place to safeguard company assets. Investor Relations: Support investor relations activities by preparing financial presentations, reports, and other materials for investors. Assist in responding to investor inquiries and maintaining positive relationships with stakeholders. BI Automation: Drive business intelligence automation initiatives to enhance data analysis and reporting capabilities. Implement and manage BI tools and systems to streamline financial processes and improve decision-making. Team Leadership: Manage and mentor a team of finance professionals. Foster a collaborative and high-performance work environment. Qualifications: Education: Bachelor's degree in Finance, Accounting, or a related field. A Master's degree or professional certification (e.g., CFA, CPA) is preferred. Experience: Minimum of 2 years of experience in corporate finance, financial planning and analysis, or a related field. Experience in a leadership role is highly desirable. Skills: Strong analytical and problem-solving skills. Excellent communication and presentation skills. Proficiency in financial modeling and analysis. Advanced knowledge of financial software and tools (e.g., Excel, SAP, Oracle). Experience with BI tools and automation (e.g., Power BI, Tableau). Ability to work effectively in a fast-paced and dynamic environment. Strong attention to detail and accuracy. Key Competencies: Strategic Thinking Financial Acumen Leadership and Team Management Communication and Interpersonal Skills Problem-Solving and Decision-Making Adaptability and Flexibility

Desired skills and qualification 5+ years of experience in Financial Analysis, Pricing, Business Planning, Forecasting and Financial Modeling. Qualification - CA / MBA (Finance) Role: This function will act as the analytical engine of the Finance team to provide insight & support optimal business decision making. Review of RFPs / RFIs, prepare and review response, build business case, develop pricing for the deal, vetting of contracts/ agreements from a financial perspective & involvement in Contract negotiation with Clients. Co-ordination with Legal, Technology, Operations, Front Office (Sales/Marketing), CQA, BI and other functions based on the requirements of the deal. Assess the financial viability of business opportunities and provide recommendations to Senior Management on strategic decisions. Independently handle the Financial Planning and forecasting exercise and analyze and report trends and variances. Facilitate financial review meetings with business groups and closely monitoring business performance on a monthly level and highlight any deviation from plan, work with business managers to ensure effective cost management. Identify and track key business levers which drive growth and profitability. Manage implementation of BI tools and SAP Business Planning module as Functional SME Drive Process management initiatives as team member representing Finance department. Closely work with Senior Leadership in Finance, Operations and other shared Service departments. Primary Skills: A work ethic based on a strong desire to exceed expectations Advanced analytical skills and an ability to work independently in a fast-paced and rapidly changing environment Ability to work well under pressure. High level of comprehension and fluency in communication both written & verbal. High level of Computer proficiency – particularly MS Excel, Databases, SAP, BPC tool/s. Demonstrated ability to build and manage financial models/ Secondary Skills: Experience of implementation and/or budgeting & planning in SAP BPC / HYPERION Working knowledge of ERP environment, preferably SAP. Prior Experience in the Finance function with an Organization in the IT / ITES Industry. Automation Skills

Job Title Business Finance Manager Shift 3 PM 12 AM/ 4 PM 1 AM / 5 PM – 2 AM Desired skills and qualification 3-5 years of experience in Financial Analysis, Pricing, Business Planning, Forecasting and Financial Modeling. Qualification - CA / MBA (Finance) Role: This function will act as the analytical engine of the Finance team to provide insight & support optimal business decision making. Review of RFP’s / RFI’s, prepare and review response, build business case, develop pricing for the deal, vetting of contracts/ agreements from a financial perspective & involvement in Contract negotiation with Clients. Co-ordination with Legal, Technology, Operations, Front Office (Sales/Marketing), CQA, BI and other functions based on the requirements of the deal. Assess the financial viability of business opportunities and provide recommendations to Senior Management on strategic decisions. Independently handle the Financial Planning and forecasting exercise and analyze and report trends and variances. Facilitate financial review meetings with business groups and closely monitoring business performance on a monthly level and highlight any deviation from plan, work with business managers to ensure effective cost management. Identify and track key business levers which drive growth and profitability. SAP Business Planning module as Functional SME Manage implementation of BI tools and SAP Business Planning module as Functional SME Drive Process management initiatives as team member representing Finance department. Closely work with Senior Leadership in Finance, Operations and other shared Service departments. Primary Skills: A work ethic based on a strong desire to exceed expectations Advanced analytical skills and an ability to work independently in a fast-paced and rapidly changing environment Ability to work well under pressure. High level of comprehension and fluency in communication both written & verbal. High level of Computer proficiency – particularly MS Excel, Databases, SAP, BPC tool/s. Demonstrated ability to build and manage financial models/ Secondary Skills: Experience of implementation and/or budgeting & planning in SAP BPC / HYPERION Working knowledge of ERP environment, preferably SAP. Prior Experience in the Finance function with an Organization in the IT / ITES Industry. Automation Skills

Opening for Compliance Testing:- Position: Compliance Testing L2 to L5 (Immediate Joiners Preferred) Experience: 2 to 16 years, specifically in 401K compliance testing Preferred Background: Candidates from Congruent are highly preferred Work Mode: Work from office at Polygon Shift Timings: Rotational shifts (8:00 AM5:00 PM, 1:00 PM10:00 PM, 5:30 PM2:30 AM) Key Skills: ADP/ACP testing, Top Heavy and Coverage testing, 5500 form processing Opening for 401K :- Position: Any 401K Process L2 /L3 (Immediate Joiners Preferred) Experience: 2 to 6 years Work Mode: Work from office at Polygon Shift Timings: US shifts 5:30 PM2:30 AM Key Skills: 401K, US Retirement Process, Define benefits, Defined contribution Preferred candidate profile Compliance Testing roles. (WFH) will not be provided beyond 30 days of the notice period For immediate joiners who can start between May 30 and June 1 WFH will be provided Drop CV- reeta@enejobs.com

Education Graduate / MBA Experience 15+ years of experience in Source to Pay operations Primary Skills (Technical & Functional) MBA/Masters with 15+ years of experience & Strong domain expertise in Sourcing and Procurement Operations and Vendor Master process Exposure to various ERP with full business English skills (verbal, reading, writing) Advanced analytical skills and the ability to get into the details, while also understanding the big picture. Strong Communication Skills & Customer Support Skills. High level understanding of the Supply Chain Management value stream with relevant experience in Management of endto-end SCM process. 7 Secondary Skills (Technical & Functional) Excellent understanding of S&OP End to end SCM, Procure to Pay ERP Understanding of Outsourcing and other industries 8 Soft Skills Excellent Communication Skills for the (Spoken & Written) Collaboration and Influencing Analytical skills Result orientation 9 Language English 10 Job Responsibilities The SCM Customer Leader will be responsible for all the sub processes of SCM tower. Delivery Managers will report to the customer leader. As a SCM Customer Leader, your responsibilities include but are not limited to: Expert in Supply Chain Operations with experience in managing Delivery for larger teams across geographies Leads large cross-functional projects with significant risk and complexity to achieve milestones and objectives Anticipates internal/external business and regulatory/compliance issues; recommends transformation, product, process or service improvements Developed depth of expertise in own discipline and broad knowledge of other disciplines Challenges current services, technologies or products and recommends alternative solutions Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systems Strong exposure in creating a high performance-driven culture, employee engagement & customer centricity Providing root cause analysis and preventive action in case of escalations/errors occurring in the process Ensuring there is controller-ship in the process. Identifying control gaps and fixing them in coordination with the client Drive automations and transformation for continuous improvement of process Coaching and motivating the team, optimally deploying for project requirements