998 Email Process Jobs - Page 40

Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: Graduate fresher - Good communication skills Compensation: Upto Rs 2.45 to 3.50 LPA Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Gurgaon To get your telephonic interviews scheduled kindly reach out to our respective HR's Smriti : 9821182651 Mehvish : 9628373766 Simran : 9821182647 #NO PLACEMENT CAHRGES# Regards, Simran Kaur HR team KVC CONSULTANTS LTD

Hiring for Back Office Process Looking for Immediate joiners Location - Vikhroli Qualification - Graduate - (BE/BTech/MTech/MCA Not eligible) Salary - 16k - 18k in hand Salary Criteria - Graduate freshers, Experience not required 5 days Working Saturday & Sunday Fixed Week Off Shit Timing - UK Shift Any 9 hrs. Working between 11am-4am Ability to work effectively in a team environment. Pleasant, professional, and courteous personality. Understand the issue, provide clarification to the customers. Strong multi-tasking skills Person of Contact - Vaishnavi - 7304687873 - Vaishnavi.gangurde@capita.com

About The Role Analyst- Inbound Chat- Customer Operations Pune | Full-time (FT) | Customer Operations Shift Timings- US Shift|Management Level- Analyst| Travel Requirements - NA About The Role Inbound Chat- Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

About The Role About The Role : As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

About The Role As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity Chat. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

Hello Jobseekers, Greetings from Shiningstars ITPL! We are hiring for an enthusiastic candidate to join our team as a "Customer Service Executive" Job Details: - Job profile: Customer Service Executive - Location: Noida, Delhi, Gurugram - Salary: Up to 25,000K CTC/ 24,500 IN HAND (Voice Process) : Up to 23,000 CTC/ 18,000 IN HAND (Non Voice Process) - Eligibility: Fresher, Experience - Qualification: Any Graduate/Undergraduate - Working days: 6 Days Working - Shift: Day Shifts/ Rotational Shifts - Need a candidate with excellent communication skills Responsibilities: 1. Handling calls and chat related to queries of customer. 2. Coordinating with team members and work accordingly to achieve mutual goals. 3. Provide excellent service to irritated customer. 4. Address customer complaints and concerns in a professional manner. Interested candidates can make a call on the number given below: Fehmina: 9026050432 HR Executive

SUMMARY Job Role:Process Associate Blended (Voice + Non-Voice) Support Job Location: Kolkata (Work from Office) Salary:Fixed 3.6 LPA CTC + Performance Incentives Education:Any Undergraduate / Graduate Experience:0 3 Years Shifts:Rotational Shifts (Comfortable with night shifts) Key Responsibilities: * Handle **inbound & outbound calls** and non-voice communication with international customers * Assist customers with queries and concerns efficiently * Promote and sell products and promotional offers * Deliver accurate information and ensure customer satisfaction * Maintain professionalism and strong **convincing skills** Requirements Candidate Requirements: * **Excellent English communication** skills (reading, writing, speaking) * Smart, confident, and persuasive personality * Willingness to work in **rotational shifts** * **Freshers and experienced (0 3 years)** candidates are welcome * Immediate joiners preferred Benefits Benefits: * **Fixed Salary 3.6 LPA CTC** * **Direct company payroll** * **PF + ESI + Attractive Incentives** * Job security and structured career growth * Work with a prestigious international brand

INTERNATIONAL Voice & Chat PROCESS Any Graduate with minimum 12 months to 2 years of Int BPO exp can apply. Excellent communication Req Salary- 25k to 55k Immediate Joiners. 9289810827 ,7428114516 9953312325 Required Candidate profile *EXCELLENT COMMUNICATION SKILLS* Immediate Joiner Graduates with BPO Experience is mandate Rounds- HR, Versant,Ops, 9289810827 9650621172 Perks and benefits Perks and Benefits- Incentives

hiring for gurugram location EMAIL Process grad/ug req. min 1 yr of banking KYC onboarding experience Salary upto 4.5 lpa 5 DAYS WORKING ROTATIONAL OFF 24/7 SHIFTS CAB FACILITY

Walk in for BPO Non voice process Good communication required Email support process communication has to be good. Graduation is not mandatory Sal is negotiable Day Shift 6 days working, 1 days rotational off Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

Walk in for BPO Non voice process Good communication required Email support process communication has to be good. Graduation is not mandatory Sal is negotiable Day Shift 6 days working, 1 days rotational off Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

Greetings from The Job Factory !!! Hiring for TOP MNC Companies for Non voice/ Immediate joining- For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : Swathi@thejobfactory.co.in Requirements: Should have min 6 months of experience in any BPO process. Any Graduate or under Graduates can apply. Should have Good communication skills. Should be Fluent in English, good typing skills Typing Speed-30 WPM & Accuracy- 90%. Job Details: Salary up to 5 LPA Work From Office Walk in Interview Immediate joiners preferable Rotational ay Shifts Work Location: Bangalore For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : Swathi@thejobfactory.co.in

Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining walk In Interview Call Kowsalya @ 9880947912 (Call or whatsapp ) NO CHARGES APPLIED

Designation-Assistant Manager Payroll-Bank CTC-7.50LAKH Age limit-30 LOC-Thane Exceptional Written & Verbal Communication skills Graduate with min 1-2 YRS exp in escalations Voice support only apply CALL 9773553319 Simran www.hyfly.in Required Candidate profile Handling 1st level escalations of bank NRI customers High quality of responses to achieve high Net Promoter Score-NPS Coordinating with various departments for resolution of customer

To handle customer queries & complaints using CHAT form. To ensure customer satisfaction. Proactive information’s & solutions providing to customer. Escalate the customer grievances to the floor supervisor. Required Candidate profile Male/Female Both can Apply. Minimum 12th pass is Mandatory Good verbal & Written English Communication skill Rotational Shifts including night shift Perks and benefits Flexible Hours. Bonus. Remote Work Opportunities.

# Candidate has to resolve KYC on boarding related queries of the customers over the email. # Good career growth. # Top Most Brand Name. # Premium process. # 100 % non voice process. # Graduates and undergraduates with 1 year of banking KYC on boarding experience can apply. # Salary- upto 34.5k in hand. # Excellent Incentives. # 5 days working. # Night Shifts. # cab facility. If interested then call me back or whatsapp your resume @ Gurpreet- 7249861622

Required Skills Any Graduation/PG Good Comms Typing 25 wpm Flexible Preferable Male 5 Day US process Immediate Joiners Salary: 18,500 to 20,700 pm with variables HR-Ashwini M: 7331149672 | 7893833387

Key Responsibilities : Assist customers with technical issues related to AI-powered products and services. Resolve queries promptly email. Guide users through product features and functionalities. Collaborate with cross-functional teams to address complex customer concerns. Monitor and report product malfunctions or recurring issues. Maintain detailed records of customer interactions and feedback. Stay updated on new features and functionalities to inform customers. Provide training and support to junior customer support representatives For more Info - Contact Number - 9450396989 Mail - harpreet.kaur@nlbtech.in

Role & responsibilities : Email Support. Attend Nodal | Appellate Desk Calls. Outbound calls for complaint close looping. Handling Legal Complaints / Other Gov. Entity Complaint. Handling Social Media complaints Key Skills / Competencies: -Excellent Communication Skills -Basic computer knowledge -Minimum 12th Pass -Fluency in English language Must have decent typing speed (at least 20 WPM) Perks and benefits : PF , ESIC, Insurance, Other Allowance

Job Title : Customer Service Associate Location : Mumbai Job Type : Full-time Department : Customer Support About the Role: We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (Blended Support). In this role, you will handle a combination of calls, emails, and live chat interactions to assist customers with inquiries, concerns, and product or service-related issues. You will play a key role in ensuring a seamless and positive experience across all communication channels. Key Responsibilities: •Manage incoming customer queries across phone, email, and chat platforms. •Deliver prompt, courteous, and accurate responses to customer inquiries. •Resolve product or service issues by clarifying the customers concern, determining the cause, and selecting the best solution. •Maintain detailed and accurate records of customer interactions and transactions using CRM tools. •Coordinate with internal teams to ensure customer issues are resolved effectively. •Meet performance metrics such as response time, resolution rate, and customer satisfaction scores. Qualifications: •High school diploma or equivalent; bachelors degree preferred. •Minimum [6 months 1 year] of experience in a blended customer service role (calls, emails, and chats). •Excellent verbal and written communication skills. •Ability to multitask and switch between communication channels efficiently. •Strong problem-solving skills and a customer-centric mindset.

About the Role: In this role, you will be responsible for managing all aspects of stakeholder management and operations. This position requires the ability to dive deep for root cause analysis, manage the funnel and develop action plans in support of driving process improvements. Your work time would be equally divided between calling & connecting with stakeholders, andanalysin data and improving processes for productivity. Key Responsibilities: Engaging with Internal stakeholders conduct, recon, and get our asks moved from internal stakeholders. Could you identify opportunities, too? Engaging with Sellers on capturing intent and helping them complete the journey. Manage their expectations and handle queries Partner engagement manage partner and help run the program successfully. This includes calling and relationship management Proactive Auditing of buyer feedback and seller behaviour to identify and disable mischievous sellers Process improvement identification of areas of improvement and data-driven interventions to improve overall quality and efficiency Requirements: Proficient Hindi & English Speaker (Mandatory) Proficient in Excel, Google Docs, Sheets, to manage multiple data points and analyze them for usage Should be Ok with Calling Good to have knowledge of SQL, able to interpret algorithms, run simple DB queries to generate report. Ability to multitask & good logical reasoning ability Should have own working laptop and Wi-Fi (Mandatory) What We Offer: Competitive salary and benefits package. Opportunities for growth and development within the company. A supportive and dynamic work environment. The chance to be a part of a leading online marketplace in India. Education Qualifications Qualification: > 80% in 10th and 12th standard & Full-time Bachelors in Engineering, Technology, Science Full time MBA will be an added advantage

Opening for MNC's Company 24/7 RO 2 RO Wkoff Location- Thane, Navi Mumbai, Mumbai HSC-Graduate fresher and Exp both will do Salary :- Upto 40k Interested Candidates Contact via (sakshi@careerguideline.com) or WhatsApp ( 8976570074 / )

Role & responsibilities JFL (Dominos) Customer Service Representative Key Details: Shift: Rotational Shifts (11 AM - 11 PM) Week Off: 1 Rotational Week Off Qualification: Min HSC Salary: 18,000 In-hand (Full Time) / 7,500 (Part Time) Preferred candidate profile Graduate Fresher/Exp both can apply To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app)