Customer Service Executive

Job Description

GREETING FROM SHINING STAR Job Summary : We are hiring dynamic professionals for a blended process. This is a fully work from office job requiring excellent command over English.Candidates will handle customers and must be comfortable with rotational shifts. Role & responsibilities : *Handling customer inquiries and provide resolutions via chat and voice . *Ensure adherence to process guidelines and compliance. *Maintain professionalism and accuracy during customer interactions. *Listen actively to customer needs ,concerns,and feedback , and respond appropriately. Requirements: *Fresher/Experience candidates are eligible. *Graduates/Undergraduate can apply. *Good communication skills. *Willing to work in rotational shifts. *Experience candidates must have experience papers otherwise treated as freshers. Location: Kolkata SALARY - Upto 20 ctc Working Days - 6 Perks and benefits : *Rotational Shifts *Quartely Bonus - 2400 *Candidates will be receiving incentives. *One side cab in odd hours. Interested candidates drop your resume on this number - 7275337755 (HR Vanshika) Regards, Vanshika Jaiswal HR Executive