982 Email Process Jobs

Interacting with clients on phone, Whats App Inform client about products, guide them about process and costing. Close the sales deal Coordinate with internal teams- design & operations to ensure timely delivery to client Required Candidate profile Person must be based in Gurgaon Good communication skills are required (English) Person should be ambitious and willing to learn

NOTE: Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, BCA, MCA, Mtech, Ba LLB and any niche qualification) are NOT ELIGIBLE. PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED: Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Has to be comfortable with regular night Shift Only Immediate Joiners Perks and Benefits: Cab Facility Shift Allowance Freshers preferred

NOTE: Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, BCA, MCA, Mtech, Ba LLB and any niche qualification) are NOT ELIGIBLE. PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED: Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Has to be comfortable with regular night Shift Only Immediate Joiners Perks and Benefits: Cab Facility Shift Allowance Freshers preferred Interested candidates can share their CV on 9740391528 with the subject line " CSA Kolkata" Regards, Ekata Datta

Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling

Role & responsibilities Shift Flexibility: Must be willing to work on a 24/7 rotational shift schedule, including nights, weekends, and holidays as per the duty roster. Customer Handling: Interact with walk-in customers at the kiosk, explain baggage service options, pricing, and assist with documentation and booking. Baggage Management: Physically handle customer baggagelift, tag, and transfer to the designated vehicle or warehouse location. Coordination with Logistics Partners: Ensure timely handover of packed baggage to our logistics partner; coordinate pickups and maintain proper logs. Operational Support: Maintain kiosk cleanliness, stock of packaging material, and basic records like billing and customer details. Communication Skills: Must have basic fluency in English and Hindi; confident in explaining services and upselling optional offerings. Preferred Background: Candidates with experience as management trainees or in operations/customer service roles preferred. Freshers not considered. Perks & Benefits: Group Term Life Insurance (Self) Medical Insurance (Self + 5 dependents) Personal Accidental Insurance (Self) Interested candidates can send their resumes to Email: krishna.kanth@avaanindia.com or Whatsapp: 9849590885

The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Growth Marketing Coordinator, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! The Growth Marketing Coordinator participates in the sales and marketing strategy to execute digital marketing campaigns following analysis and evaluation of various market trends. The role delivers split (A/B) testing and personalization campaigns, driving incremental business value every day by optimizing e-commerce conversion. This role partners with stakeholder teams to identify, prioritize, and execute customer experience improvements through iterative testing and measurement while driving all strategy and operations related to the creation, maintenance and operation of optimization & personalization activities across web and email campaigns. The role is responsible for the execution, maintenance, and measurement of email marketing and nurture campaigns resulting in lead generation, business growth, and customer retention. The individual also helps to maintain contact data and participates in regular data clean-up activities while also maintaining the cleanliness of our automation platform, Marketo and ensuring exceptional deliverability of campaigns. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Help maintain and support effective newsletter strategy through template coding, optimization, data management, etc. Develop and execute short term and long term email automation, campaigns, and programs in collaboration with key marketing staff. Evaluate the effectiveness of current automation programming and make recommendations around the evolution of these programs. Collaborate with the design team to build and create engaging and effective email designs and landing pages. Partner with key marketing stakeholders to assist in developing messaging and strategy in alignment with short and long term growth goals. Monitor and optimize campaigns for maximum performance and conversion rates. Perform A/B split testing and analyze results. Develop deliverability best practice process and maintain/improve email deliverability and domain health Analyze campaign data and make recommendations for future campaigns. Report findings and recommendations monthly in the Department wide Marketing Snapshot. Manage and maintain email lists, segmentation and cohorts, and identify opportunities for future campaigns or automation. Stay up-to-date with email marketing best practices and trends. Utilize and explore competitor research, industry research and relevant reporting. Maintain a deep understanding of brand, audience, and company objectives. Project manage campaigns and programs. Utilize and explore competitor research, industry research and relevant reporting. Report regularly on metrics and insights gained from results along with recommendations to leadership. Create automated reports for stakeholders as needed Execute daily maintenance of deliverability of campaigns and seed lists Create and maintain lead nurturing and customer acquisition email programs to support business growth Support other marketing campaign requests as needed Performs other duties as assigned. QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree in marketing or business related field, or equivalent experience and/or certificates. 3-5 Years of practical experience in an e-marketing role with management of email systems expertise 1-2+ years experience working in cross-functional project teams Experience in customer-facing web site support and problem resolution Experience with Adobe Marketo and Adobe Target Experience using Validity Everest KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Ability to demonstrate knowledge and experience in SEO and web content management. Must be able to work in a fast pace environment and handle multiple projects and deadlines. Strong knowledge of CSS / XML / HTML /JavaScript development Basic knowledge of web service protocols (REST, SOAP, etc) Strong e-marketing channel knowledge and best practice Ability to multitask and prioritize in fast-paced environment Must be a demonstrated team player with a can-do mentality Demonstrates decision-making and problem-solving abilities specific to Web technologies. Strong analytical skills Strong organizational skills Excellent attention to detail and strong organizational skills to manage multiple work requests and projects. Ability to independently prioritize workload Ability to effectively foster business relationships across teams and develop a good view of how the business operates Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. 3rd party non-solicitation policy:

Hiring For customer care executive International/ Domestic voice process Good communication skills with fluent English Salary : upto 3.5 LPA Location : Chennai Rotational shift & week off 5 day working Call or whatsapp CV : 6357157173 Required Candidate profile both way cab faclity is available within 15km area range Immediate joiner Only work from office Interview mode:Virtual Immediate joiner

Dear Candidate, Greetings from [24]7.ai India. Offline Interview for International chat support 11:00 AM to 3:00 PM [Monday to Saturday] Contact- 8147672559 Recruiter Name-Nikhil Mention Nikhil-120 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Voice process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) experience are eligible to apply. Salary Range: 2.50LPA to 4.00LPA + Incentives Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent / Rotational night shifts Interview Rounds: HR round Online Assessment ACM round Operations round Note: Registration code > HR Nikhil (ARC code- 120) Contact - 8147672559 Immediate Joiner Work from office only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Walk-in Timing - 11:00 AM to 3:00 PM [Monday to Saturday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus stop: Kadubeesanahalli bus stop Location : https://maps.app.goo.gl/XdrAwMa2tLUhKz6d9 Disclaimer : 24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.

Looking for smart professionals to join our telecom process. Who should you be? Must be a Graduate. Must have good communication and written English skills. Good comprehension skills. Right attitude and eager to learn. Must have minimum 1 year experience in customer service profile. Location - Noida, Sector - 62 Working Days & Time - 5 Days a week, rotational shifts and off. Night shift allowances for Male. If interested, please call Sanjana on 8527257726.

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Customer Support Associate for a Backend Process(EMAIL SUPPORT) . Roles and Responsibilities: Assist in banking processes, including back office support for financial transactions. Strong understanding of Banking Processes and Back Office Support. Ability to work independently with minimal supervision while maintaining high levels of accuracy. Eligibility: Male candidates only. Excellent English communication skills is required. Only Graduates can apply. Experienced candidates can apply. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Shreya- 9897146778 or can directly come for an walk-in interview at below mentioned address and mention " HR Shreya " on top of your resume. Address- A8 Knowledge Boulevard, 1st floor Tech Mahindra, Noida Sector 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Roles and Responsibilities Provide chat support to international clients through various platforms such as WhatsApp, Facebook Messenger, Telegram, Snapchat, Instagram Direct, Viber, KakaoTalk, Line, WeChat etc. Handle customer inquiries and resolve issues related to products/services offered by the company. Work on a rotational shift schedule including evenings (24x7) with weekends off. Meet performance targets set by the organization for quality standards and productivity metrics. Collaborate with team members to achieve common goals and objectives.

Roles and Responsibilities Handle customer queries via chat, email, and non-voice processes. Provide excellent communication skills to resolve issues efficiently. Work on international chats from UK & US shifts (rotating week off). Maintain a high level of accuracy while processing emails and chats. Collaborate with team members to achieve process goals.

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 7738521154 Shilpa www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

HIRING FOR CUSTOMER SUPPORT PROFILE VOICE / NON VOICE / BLENDED PROCESS HSC/ GRAD CANDIDIATE FRESHER / EXPERIENCE 5/6 DAYS WORKING ROTATIONAL SHIFT INCLUDING NIGHT SHIFT LOCATION - MALAD , THANE, AILORI CONTACT NO. - HR AYUSHI 8923740811 Required Candidate profile HSC / GRAD CANDIDIATE FRESHER / EXPERIENCE IMMEDIATE JOINER GOOD COMMUNICATION SKILLS Perks and benefits BONUS INCENTIVE CAB FACILITY NIGHT ALLOWANCE

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9773553319 / 7738521154 / 8080126356 /8169642494 Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9137797705 Hrutika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Job Title: International Non-Voice Process Executive ! Strong written and verbal communication skills in English is required !! Job Summary: We are seeking candidates with excellent communication skills to join our International Non-Voice Process team. The successful candidate will be responsible for providing customer support and resolving queries through email, chat, or other non-voice channels. For More Details HR Smitha@ 9880964847 (call or whats app) Email id : Smitha@thejobfactory.co.in Key Responsibilities: 1. Customer support: Provide timely and effective support to customers through email, chat, or other non-voice channels. 2. Query resolution: Resolve customer queries and concerns in a professional and courteous manner. 3. Communication: Communicate with customers, colleagues, and management to ensure seamless issue resolution. 4. Documentation: Maintain accurate records of customer interactions and resolutions. Preferred Candidate Profile: 1. Education: Bachelor's degree in any discipline. 2. Excellent communication skills: Strong written and verbal communication skills in English. 3. Customer service experience: Prior experience in customer-facing roles, preferably in a BPO or international customer service environment. 4. Analytical skills: Ability to analyze problems and provide effective solutions. 5. Time management: Ability to manage time effectively and prioritize tasks. Skills: 1. Strong written communication: Ability to write clear, concise, and professional emails or chats. 2. Problem-solving: Ability to resolve customer issues and provide effective solutions. 3. Customer-centric: Focus on providing excellent customer service and ensuring customer satisfaction. 4. Adaptability: Ability to adapt to changing processes, procedures, and customer needs. For More Details HR Smitha@ 9880964847 (call or whats app) Email id : Smitha@thejobfactory.co.in

we are looking for candidates to work for voice Customer service process with salary up to 17000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home Interested call now HR Sam : 8828571104

Role & responsibilities Partners with the TAM to ensure best in class customer support experience and management beginning with a smooth customer kick off for new Ultimate customers. Performs daily review of all assigned Ultimate customer issues and ensures the frequency and quality of customer updates is of a very high standard aligning with the customer priority and business impact description and in collaboration with Support Engineers and Management team. Leads regular support case queue reviews with the customer team members, ensuring accurate prioritization of issues, visibility on progress and latest updates as well as next steps. Provides oversight and ownership of any critical support issues and provides ongoing and personalized customer management and updates through to resolution of the issue. Contributes to the service review, focusing on performance of the technical support service delivery provided during the review period, identifying areas of success and opportunities for improvement. Defines and maintains the Service Improvement Plan communicating progress updates against agreed actions and collaborating with the Support Delivery Managers to address areas identified. Conducts customer specific RCA analysis following a significant event and ensures provision of the outcomes to the customer in an official Customer Facing Statement Responsible for the provision of Support Health data and insights to the Ultimate delivery team and helps evaluate and communicate the overall Technical Health of the customer. Preferred candidate profile Any Qualification Perks and benefits

Should have only international voice experience of minimum 1 year. Excellent Communication skills. Cabs will be provided for pick and drop within hiring zone of 40 kms. interested can share your resumes to Lavanya(9361645614)

Hiring for Experienced Customer Care Associates for TOP MNC. Location: Gurgaon / Noida upto 45k per month + Allowances 5 Days working Both side cabs Rotational Shifts Only Graduates can apply. Minimum 6 months exp is required Gurmukh: 9650005226

GREETINGS FROM TECH MAHINDRA......!!!! JOB DESCRIPTION : ON Role: Customer Support Associate - Calls and Email support. Nature of Job: Resolving the queries of the customer via calls, Email and Chat. Qualification: Any Arts and Science and Engineering graduates can apply. Should have good communication in " Hindi and English" . Should have basic knowledge about Customer Support roles and responsibilities. Fixed Day shift and Two days Rotational week off. Work Location: Electronic City Phase 2, Bangalore. Experience: Min 0 months to 2 years. Candidates with minimum of 1 year work experience in email and chat will be an added advantage. IMPORTANT NOTE TO APPLY : IF YOU ARE INTERESTED TO APPLY AND READY TO JOIN IMMEDIATELY- Share your Resume to SACHIN HR - SS00990805@techmahindra.com

Details Process: International Voice Process Designation: Executive / Sr. Executive Shift Timing: 5:30PM to 6:30AM (Any 9 hours) Week Off: 2 Days (Saturday-Sunday) Qualification: Hsc / Graduate Experience: Min - 6 Months in International Customer Service Voice Process Location: Ghansoli - MBP - Build no. 3 Role: "1. Handle inbound calls, providing detailed information on visa requirements and application procedures. 2. Assist customers with completing online visa application forms accurately. 3. Resolve inquiries and issues, ensuring high levels of customer satisfaction." Interested candidates can send their resume on JuiliD@hexaware.com

Solving Customer queries Excellent Communications is Must Both Freshers & Experienced can apply Salary Upto 6 LPA 5 days working Rotational Shifts & Weekoffs Both Cabs Provided Pune location - Hinjewadi & Yerwada Mumbai location - Malad west Required Candidate profile Excellent Communications Required Grad/Undergrad both can apply Perks and benefits Both Side Cabs Good Incentives

we are looking for candidates to work for voice Customer service process with salary up to 17000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home Call Hr Hiba 8097951198 Husna 8828629587