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1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606523804 / 9606553812 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR smitha - 9880964847 (WhatsApp or Call )
Posted 1 month ago
0.0 - 3.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Immediate Hiring for International Voice process|| Hyderabad|| Upto 3.8 lpa|| Work from Office Location: Hyderabad Work Mode: Work from Office Eligibility Criteria: Freshers (Graduates of 2023, 2024, 2025) Degree is mandatory Relieving letter required for experienced candidates Immediate joiners only ROLES Customer support voice Fresher salary upto 3 lpa Experience minimum 1 year upto 3.8 Lpa Technical support voice Minimum 1 yr in technical support (Upto 3.8 lpa) Technical support (Non voice) Freshers only upto 2.8 lpa Additional Benefits: One-way cab provided (up to 25 km) To Apply: Send your resume to: HR Srija - 9603297846 Email: srijahr.axis09@gmail.com Referrals are welcome.
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Gurugram
Work from Office
Urgent hiring for Customer Service- Day Shift Job Location _ Gurgaon Sec 54 Shift 10-7pm Salary- upto 40k Job Responsibilities 1. Maintaining a positive, empathetic, and professional attitude toward customers at all times. 2. Serves customers by providing product and service information and resolving product and service problems. 3. Attracts potential customers by answering product and service questions and suggesting information about other products and services. 4. Knowing our products inside and out so that you can answer questions. 5. Handling queries from international customers on call, Email & Social Media. 6. Candidate should be flexible to work in rotational shifts, specifically US timelines. 1. Candidate with experience of providing support to international customers on call or chat process will be preferred 2. Proven work experience of Customer interactions. 3. Hands on experience with MS Office and internet research 4. In-dept understanding of customer service practices 5. Excellent written and verbal communication skills in English 6. Teamwork and motivational skills\Ability to handle multiple tasks, work in a fast- paced environment and meet deadlines. 7. Good follow up skills Share CV Mohini.sharma@adecco.com OR Call 9740521948
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring For International B2B/B2C Outbound Sales -Ggn/ Noida WFO/ Both Side Cabs / Sat & Sun Fixed Off / US Shifts Fresher - 22K 1 year plus Exp - Upto 36k Call /Whatsapp Resume to Eva- 9810990754 (DO MENTION B2B/B2C SALES)
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Ghaziabad
Work from Office
About The Company : Synergistic IT is an IT/Software company, located in California USA for 12 years. Synergistic IT three major areas of business include the following Software Development IT skills Enhancement IT Staffing Its subsidiary company as Synergistic Compusoft Pvt Ltd is located in Ghaziabad U.P Role Description This is a full-time Work from office role(Night shift) for a International Customer Care Professional(Blended Process) The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support via Chat & Email, utilizing analytical skills, effective communication, and delivering exceptional customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills Strong Communication skills (Written) Experience in Customer Service Ability to multitask and prioritize Problem-solving abilities Attention to detail Previous experience in a similar role is a plus(1.5+ years) This role will be 20% voice & rest will be Non-Voice. Excellent Written English is mandatory. Skill Required: - Excellent Written English Skills mandatory - Email Drafting - Verbal English - MS-Office, Outlook, Excel etc. - Good Typing speed -Problem solving skills Benefits: Fixed Salary : Depends on candidature (Up to 30k) Benefits: 3,000 INR Food Allowances per month (After completion of 1 month onward) Work Location : Synergistic Compusoft Pvt Ltd. C-52 A RDC Rajnagar Ghaziabad Timings: 8:30 pm- 5:30 am (Fixed Night Shift) Fixed Week off : Sat and Sun Company Website - www.synergisticit.com Company's LinkedIn profile - https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fsynergisticit%2Ecom%2F&urlhash=rKyX&trk=about_website
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata, Lucknow, Bengaluru
Work from Office
HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CUSTOMER SUPPORT SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Lucknow, Kolkata and Bangalore Role & responsibilities 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. HIRING FOR KOLKATA - CHAT SUPPORT : Graduation is not mandatory. SALARY- 20 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2974 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND HIRING FOR LUCKNOW - CHAT SUPPORT : Graduation is not mandatory. SALARY- 17 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR & CLIENT ROUND HIRING FOR BANGALORE - INBOUND VOICE PROCESS : GRADUATION IS MANDATORY. CANDIDATE SHOULD BE FLUENT IN ENGLISH AND HINDI SALARY- 25K IN HAND WORKING DAYS- 6 ROTATIONAL SHIFT FOR BOYS DAY SHIFT FOR GIRLS SUNDAY FIXED OFF QUARTELY BONUS - 4065 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER: 7006812358 (Sneha Bansotra) #Bpo #customerservice #chatsupport #inbound #voicesupport
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting from 2.7 LPA to 4 LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [Recruiter's Name- Prince, Reference Code- 139 & Phone number- 8147672961] We look forward to meeting you in person! Best regards, Prince Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [Recruiter's Name- Prince, Reference Code- 139 & Phone number- 8147672961] Role & responsibilities Preferred candidate profile
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Graduate Min 6 months in international chat process Good communication skills Good typing speed Both way cab Salary Range Upto-5 LPA Location-Noida/GGN 24/7 shifts *Immediate Joiners* Interested candidates can Call@9220771924 Akanksha
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Ahmedabad
Remote
About Genea: As leaders in property technology, Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. But Genea is more than just a workplace. Were a mission-driven team that collaborates, innovates, and engineers the proptech solutions of tomorrow to solve the challenges of today. We pride ourselves on fostering an environment of teamwork, transparency and authenticity, where you can be yourself. But don’t take our word for it. Genea has been recognized as a Top Workplace in 2021-2023, with a rating of 4.5 out of 5 stars on Glassdoor. Our team members love our competitive benefits, including 401k matching, PTO, 100% paid parental leave, remote work options, and development/training opportunities. Job Overview: The Customer Service Specialist I is responsible for the management of all level 1 support calls (as applicable), emails, tickets, and chats by resolving customer issues, documenting them in the company CRM, and taking the appropriate follow up steps with the customer’s Account Manager. This individual is also responsible for answering general office phones (as applicable), completing data entry as needed or required, quality assurance, and building professional relationships with customers/properties. They will interact directly with customers via phone (as applicable), email, and chat to ensure 100% satisfaction with the product and service. Additionally, they will take on level II support tasks where applicable. These tasks include, but are not limited to, monthly billing tasks, accounting file reviews/adjustments/uploads, and other billing related tasks. Regular Shift Schedule: 8-hour shift, 5 days per week, Monday – Friday (2-3hours- Overlap of US working hours is needed) Duties and Responsibilities: Manage all incoming support inquiries that come in via email, ticketing system, and chat Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer Demonstrate sound judgment in decision making, and appropriately follow established guidelines and procedures Deliver an exceptional customer experience to customers and provide guidance regarding Genea services Ensure that all interactions encourage customer satisfaction, effectiveness, proficiency, and quality Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues Provide data entry as required during the implementation process or for general account maintenance Take on billing-related tasks as assigned Work closely with Account Managers on account transitions and updates Document all billing-related updates in appropriate databases Utilize CRM technology to log all customer interactions and database updates Answer general office phones Exceed key performance indicators measuring personal productivity, quality, and service level Provide support to the Customer Success team as needed in their daily duties Qualifications: Associate’s degree preferred 1-3 years of related experience preferred Knowledge of customer service principles and practices and a desire to help people Proficiency in Adobe Acrobat, MS Word, Excel, MS Outlook Ability to analyze and solve problems Ability to multi-task Comfortable in a high-growth, rapid-paced tech company environment Self-starter, ability to work with minimal supervision and in a remote environment (when necessary) Working knowledge of customer billing processes, and willingness to learn Exceptional verbal and written communication skills and strong interpersonal abilities Strong attention to detail Working knowledge of Genea-specific technology and tools, a plus
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Mohali, Pune, Bengaluru
Work from Office
We are hiring skilled professionals to provide exceptional chat support to customers. Excellent English communication skill Problem solving skills
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
We are looking for a creative individual to handle customer escalations on Chat. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses. Job Title/ Designation - Sr. Customer Service Associate - Chat Process Process - Telecom Location - Noida, Sector 62 Days of working : 5 Days a week / Rotational off and shifts Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances for Male candidates +Medical Insurance Qualification - Graduation is Mandatory Remuneration - 27K CTC PM Experience - Min 1 Year & Maximum 2 years Experience in customer service, handled Customer Escalations on Chat or Email current or previous. Roles & Responsibilities: Handling customer queries on chat or Email . Handling customer escalations/grievances. Handling escalations on chat or Email. Providing resolution to the customers. Interested candidates can connect with Ms. Sanjana on 8527857726.
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Sutherland Global Mega Walk-In Drive! Tomorrow!!! Are you ready to kick-start your career with Sutherland Global ? We are calling all dynamic, ambitious, and career-driven individuals to join our powerhouse team! Whats in it for YOU? Lucrative performance-based incentives Earn BIG with your skills! Medical Insurance coverage Because your well-being matters. Cab facility provided Say goodbye to commute hassles. Travel Allowance included We take care of your travel expenses! Work-life balance Enjoy 2 rotational weekly offs for that perfect harmony. Why Sutherland? Be part of a global leader in BPO, where growth, success, and innovation are the name of the game. We dont just offer jobswe build careers! Walk in & Get Hired! Location: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Date & Time: 19 June -25 between 12.00 PM to 7.00 PM No prior experience needed – Just bring your passion & enthusiasm! Come, experience the Sutherland difference. Your future starts here! Spread the word. Bring your friends. Your dream job is just a step away! Mentioned Mehjbin on top of your resume - Mehjbin- 9136557570
Posted 1 month ago
0.0 - 1.0 years
3 - 4 Lacs
Navi Mumbai
Work from Office
Sutherland Global Mega Walk-In Drive! Tomorrow!!! Are you ready to kick-start your career with Sutherland Global ? We are calling all dynamic, ambitious, and career-driven individuals to join our powerhouse team! Whats in it for YOU? Lucrative performance-based incentives Earn BIG with your skills! Medical Insurance coverage Because your well-being matters. Cab facility provided Say goodbye to commute hassles. Travel Allowance included We take care of your travel expenses! Work-life balance – Enjoy 2 rotational weekly offs for that perfect harmony. Why Sutherland? Be part of a global leader in BPO, where growth, success, and innovation are the name of the game. We don’t just offer jobs—we build careers! Walk in & Get Hired! Location: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Date & Time: 19 June -25 between 11.00 PM to 7.00 PM No prior experience needed – Just bring your passion & enthusiasm! Come, experience the Sutherland difference. Your future starts here! Spread the word. Bring your friends. Your dream job is just a step away!
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Kota, Ajmer, Jaipur
Work from Office
Salary : 18k to 38K CTC Job Location : Jaipur Good communication skills with fluent English Rotational shift & week off 6 or 5.5 day working Call or whatsapp CV : 6357157165/ 6357157176 Virtual interview Required Candidate profile Immediate joiner Fresher also apply Only work from office Interview mode: Virtual BPO industry is first priority
Posted 1 month ago
1.0 - 4.0 years
1 - 3 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Handling Email/ Chat process, inbound /outbound customers’ queries.Coordinating with the team on product issue, Follow up regarding to the orders Solving the queries of the customers.Customer Incoming Calling WhatsApp Enquiry, Feedback & Complaints
Posted 1 month ago
0.0 years
2 - 2 Lacs
Chennai
Work from Office
Greetings for the day! We're excited to offer you an open positions for the role of "Non Voice - Night Shifts" JOB DESCRIPTION: Work Timings: 5 PM to 2:30 AM IST WFO/WFH: Work from office Qualification Any Graduation (BCom, BSC, BA, BBA Etc) except Computer science graduates. Processing Membership / Claims transactions or a health care project in Chennai CDC5 location. User to be ready for work from office 5 days a week and should be based out of Chennai location. Should not have any arrears in academic semester. Should have WIFI connection in home. User should have good english written, understanding and communication skills. Should be strong in email drafting. User should undergo Versant Written test before onboarding and the scores should be shared to hiring manager. Max CTC 18,700 PM Rounds of Interview:- Screening Ops Round Interested Candidate can send there 'RESUME' in this below mention mail sanovar_f@trigent.com Or can also contact us on 7975371746
Posted 1 month ago
5.0 - 8.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Responsibilities: Manage team performance Lead and manage teams across Customer Support, New Customer Onboarding, and D2C Collections, ensuring departmental KPIs are consistently met Ensure customer satisfaction through effective handling
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
We are looking for Email / Semi Voice Process/ Customer Support Jobs in Chennai Should have Experience in Inbound &Outbound Calls and Sales Good Communication Skills in English & Hindi Must Interested Candidates can apply 7397778272
Posted 1 month ago
1.0 - 4.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Dedicated to COD ( cash on delivery ) confirmation calls. Fluent in Hindi and good at English, any other language is an added advantage. Ability to transfer information and get the COD confirmation is the prime focus 80-100 calls a day on average .
Posted 1 month ago
1.0 - 6.0 years
0 - 3 Lacs
Kolkata
Work from Office
SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Bulk hiring on for international & domestic BPO for technical support process must have excellent communication skills, good knowledge of computer. sitting profile, No sales only service min 12th required, fresher eligible Ms.Radhika 8146 555 305 Required Candidate profile candidate must be 12th at least, must have excellent communication skills male female both required, rotational shift system.. Call Ms.Smriti 62844 36018 Mr.Sumit sharma 87082 00679
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Pune, Mumbai (All Areas)
Work from Office
We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target, Salary up to 35000 rehman 7208698865
Posted 1 month ago
0.0 - 5.0 years
1 - 6 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Opening for MNC's Company 24/7 RO 2 RO Wkoff Location- Thane, Navi Mumbai, Mumbai HSC-Graduate fresher and Exp both will do Salary :- Upto 40k Interested Candidates Contact via (sakshi@careerguideline.com) or WhatsApp ( 8976570074 / 8828150388 )
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Role & responsibilities Hiring For Intouch CX...... (Freshers & Experienced are Eligible) Mega Walkin Drive for International Chat Process!! Experience: 6months- 3 years in international Chat Process (Dual Chat) Candidate should have minimum 6 months of International Dual Chat experience on Paper. Decent communication and good tying speed (40 wpm). Should be comfortable working in night shifts (rotational week-off). Good customer handling skills. Should be aware of Chat flow and the tool worked on. Candidates should be okay to work in night shifts and Rotational week -offs. Preferred candidate profile Experience: 6months- 3 years in international Chat Process (Dual Chat) Time and Venue: Location: 5th Floor, Intouch CX, Building - B16, Raheja Mindspace, Hi Tech City Hyderabad Telangana., Hyderabad, Telangana. Intrested candidates can DM or share their resumes to Contact - Saikiran HR 7330626316
Posted 1 month ago
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