1376 Email Process Jobs - Page 27

Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 2 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Hi, We are hiring Fresher and Experienced Candidate for one of our reputed Client located at Mumbai Powai Role & responsibilities Exp Req - 0 - 3 years Position - Customer Service Operation( non voice - Email and Chat) Location - Mumbai powai Mode of work - Hybrid Shift- UK shift - 12:30 PM - 9:30 PM (drop facility available) Interview Date (Aptitude test) - 17th and 18th June Time - 11:00 AM - 5:00 PM Mode of test - F2F Overall Job Purpose A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders. Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers. Key responsibilities: Life Operations, Advice, Adhoc Projects To provide customer service to both internal and external customers Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets Maintain and implement personal development plan in partnership with immediate manager Identify, facilitate and implement process improvement ideas to improve efficiency. Keep own knowledge up to date in relation to servicing/processing/compliance activities Execute non-standard cases and manual work that cannot be processed on standard systems. Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products. Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements. To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise. To achieve and maintain required level of competency as per the training and competency framework. Responsible for the day to day pre sales administration for Advice and servicing of Retirement Account customers Responsible for updating details on various systems Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries. Handle calls to ceding companies or internal departments within UK if required for some work types Preferred candidate profile Candidate with 0-3 years of experience People with Exp in Insurance / pension operations Relevant exp in Backed or customer service operations (Fresher Can also apply) 20% internal coordination rest backend operations Excellent verbal and written communication skill Note - We are conducting a drive on 17th and 18th June kindly share your updated copy of resume on gitika.gupta@weareams.com or whatsapp on 7506127362 with below mentioned details - Total Exp - Relevant Exp Current CTC - Exp CTC - Notice period - Availability for L1 screening - Aptitude Test - (F2F) - 17th / 18th June Time L1 - Assessment test/ aptitude test involves set of questions based on below mentioned subject Comprehensive grammar Logical and reasoning Basic Mathematics Kindly do not apply if you are not looking for Customer service operations role Gitika Gupta Talent Acquisition M| +91 8976944291/7506127362 E| gitika.gupta@weareams.com www.weareAMS.com

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Hiring for Customer Service Voice process - Gurgaon In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing /understanding skills Analytical skills with customer centric approach You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

Hiring for International BPO in Gurugram loaction Process:- E commerce Shifts :- Rotational CTC: 2.65 LPA upto 4.2 LPA as per experience 05 days working cab facility Call or whatsapp CV now to schedule interview HR 79827 39499 Required Candidate profile The ideal candidate will possess a combination of excellent communication skills, empathy, problem-solving abilities, and a genuine passion for providing exceptional service.

Hiring for a international Chat and email process Only graduate Minimum 01 year of Any Customer service experience required with good communication skills Either voice or chat experience for Faster reply WHATSAPP CV to 7982739499

- Solving customer queries over the email and chat. - Solving telecom customer queries. - Language skillset: Hindi or Malayalam or Kannada or Tamil with Good English communication skills - Immediate joining HR Connect - Kavitha- 75488 27248 Required Candidate profile Designation: Business Associate Caller Back office – Wcom Email chat) 70% Email chat and 30% Voice Qualification - Any Graduate Shift Timings: Rotational shift / Rotational week off Work from office

We are hiring for Top MNC company Walkin inteview must have Good communication skills, Must be ok with Night shifts, customer service process night drop faiclity available Salary up to 35000 Bushra 7666450996 Sam 8828571104

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target, Salary up to 35000 Umair 9892872209 Sam 8828571104

Oversee and manage all aspects of assigned business processes. Ensure smooth execution and adherence to established procedures. Identify and implement process improvements for efficiency and accuracy. Coordinate with various teams. Required Candidate profile Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in MS Office Suite, specially email writing Experience in process mapping and documentation.

Solving customer queries International Voice Process Minimum 1 year of International Voice Exp is mandatory Salary Upto 6 LPA 5 days working Rotational Shifts & Weekoffs Cabs provided in odd hours Interested Candidates can Call/Whatsapp @ 6375830010 Required Candidate profile Communication should be Excellent Immediate Joiners required Both Grad/Undergrad can apply

Solving Customer queries Minimum 6 months of international BPO experience in mandatory. Salary Upto 5 LPA 5 days working Rotational Shifts & Weekoffs Both side Cabs Provided Work From Office Interested Candidates Can Call/Whatsapp @ 6375830010 Required Candidate profile Excellent Communications Required Grad/Undergrad both can apply Perks and benefits Both Side Cabs Good Incentives

• Fresher’s can apply • To coordinate with Vendors via calls & mails and finalizing contracts • Diploma / Degree / Certification in Computers • To look after the training & support to staff for improvement & to optimize workflows Required Candidate profile Please call on this no. 6398425354 or email on divyanshi.k@experteyeconsulting.com

Looking for only female candidate for Customer service Experience in Blended process is mandate Like email, chat, voice process. Experience : 1-5 Years Location :- Gurugram Sector 44 Salary upto :- 35k Only immediate joiners Connect on : 9718077340

Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Flexible with shift working environment

Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty. Key Responsibilities: Customer Interaction Problem Resolution Record Keeping Education: Graduate/ Under Graduate Can Apply Experience: Experience in a BPO environment is highly desirable. Skills: Excellent communication skills, both verbal and written. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using customer service software,databases, and tools. Customer orientation and ability to adapt/respond to different types of characters. To apply, call Mr Prince at 9599818162

Roles and Responsibilities Manage chat process, email process, blended process, POI (Process Outsourcing International), semi voice processes for clients. Ensure efficient handling of customer queries through effective communication skills. Maintain high levels of accuracy and quality in processing tasks assigned by the client. Collaborate with team members to achieve common goals and objectives. Provide timely updates on task progress to supervisors or managers as required. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre industry with expertise in Chat Process, Email Process, Blended Process, POI (Process Outsourcing International) and Semi Voice processes. Strong understanding of international call center operations and ability to work effectively in a fast-paced environment. Excellent communication skills with the ability to handle multiple conversations simultaneously. Ability to maintain accurate records of customer interactions using CRM software or similar tools.

Profile: Blended Process (Chat process) Work Mode: Work From Office Salary: 25 TO 31K CTC Skillset Required: Good communication in English Excellent verbal fluency Qualification: Graduate in any field Experience Required: Minimum 6 months of international process experience Interview Rounds: 1. HR Round 2. Ops Round 3. Versant Location: Plot No. 76 A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016 Working Days: 5 Days a Week (Rotational Shifts with Rotational Weekly Offs) Benefits & Perks: Both side cab facility Hiring Zone: Candidates within 20 KM of the office Batch Start Date: 7th July Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY

Hiring for Customer Service (telecom) 5 days working 2 rotational off need undergrad/grad plus 1 years exp in top International bpo(chat process) need good communication skill locational Gurugram us shift salary up to 38k Amit gandhi 9910877518

Opening for Customer Service voice Inbound calls/Outbound/Medical Billing,Blended Process, Chat process, Travel process Location Mumbai/Thane/Navi Mumbai, Sal 15-35k, Required Immediate joining, Hsc /Grad fresher/Exp can apply, Int can cal/watsup pooja 8828150755 email cv on pooja@careerguideline.com

We are hiring for International US Banking Non-Voice Process. Eligibility Criteria: Should have excellent written communication and should be able to comprehend properly. Should be good at typing. Good English Communication. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Graduate year 2025 can also apply Shift & Cab: Shift Timings 5:30PM to 10:30AM (Total 9:30hours fixed by the Operations) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (17km radius from office location) Food will be provided based on the shifts Roles and Responsibilities: Handling customers query and request for the services Understand customer requirement and provide the best customer service experience Corporate Address: Alldigi Tech, 46B, Velachery Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop. Thanks, Surendar M

Hiring for Multiple Processes Immediate Joiners! Hello Job Seekers, We're back with exciting opportunities! Openings for: Travel Process Customer Service Chat/Blended Process Medical/Healthcare Billing Banking Process/Bank Payroll Requirements: HSC/Graduate Freshers & Experienced both can apply Excellent English Communication Skills Willing to work 24x7 shifts (any 9 hours)(2 rotational offs) Salary: Up to 42K + Incentives Job Locations: Thane / Navi Mumbai / Mumbai(all areas) Perks: Easy selection process Immediate joining Walk-in or Virtual interviews available Apply Now & Grab the Opportunity! Interested candidates can contact me on pallav@careerguideline.com or call me on 7276825565 for more details about the job Regards, Hr Pallav 7276825565

Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Complaints Manager Virtual Relationship manager Personal Banker on Call Call 9082104424 Sanika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in Perks and benefits Bank Payroll Bonus Many more

Exciting Career Opportunity with a Leading American Global Corporation! Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 402 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 7678572840, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909

Job description Openings_ Assistant Manager Operations_ Non voice _Chennai Minimum 2- years of experience as an Assistant Manager Non-Voice (email & Chat) Experience is mandatory. BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai Interested can share resume on: - NandhiniA1@hexaware.com or 7358342513

Job description Openings_ Assistant Manager Operations_ Non voice _Chennai Minimum 2- years of experience as an Assistant Manager Non-Voice (email & Chat) Experience is mandatory. BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai Interested can share resume on: - NandhiniA1@hexaware.com or 7358342513