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Chat process opening in a leading MNC captive BPO in Kolkata

Chat process opening in a leading MNC captive BPO in Kolkata

2coms

1 - 6 years

0 - 3 Lacs

Kolkata

Posted:1 month ago| Platform:

Apply

Skills Required

bpo voice rotational shifts international bpo chat process email process center customer service medical insurance verbal communication telecommunication customer support voice process chat uk writing english telecalling non voice telemarketing communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

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Chat process opening in a leading MNC captive BPO in Kolkata