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0.0 - 2.0 years
0 - 3 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
Respond to customer queries via phone, email, or chat Provide product/service information and support Resolve issues promptly and professionally Maintain accurate customer interaction records Meet service quality and response time targets Required Candidate profile Collaborate with teams to improve customer experience Perks and benefits slary+attractives incetives & bonus
Posted 4 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Kolkata, Rajarhat, Bidhan Nagar
Work from Office
HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6296317938, 9147047911, 9147047910 Incase if you are not getting any response than please WhatsApp your cv for further process 9674757948 Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake City Kolkata - 700091 Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Call & WhatsApp No: 6296317938, 9147047911, 9147047910 Incase if you are not getting any response than please WhatsApp your cv for further process 9674757948 Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake City Kolkata - 700091 For more 1000+ Jobs opportunities you can follow our Intagram Page WhatsApp Group & Channel: www.instagram.com/hbrjobs https://chat.whatsapp.com/HSBUMVixr1W8zLPofXpjyu https://whatsapp.com/channel/0029Va7uwmAJ93wSueS1oJ05
Posted 4 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Gurugram
Work from Office
Exciting Career Opportunity with a Leading American Global Corporation Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7678572480, 7290845078, 9997196123, 9147047909, Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Unit 401 4th Floor Sector 3 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) 7678572480, 7290845078, 9997196123, 9147047909,
Posted 4 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
International customer service: Work from office Location-Mohali chandigarh Rotational shifts Voice Process Salary-15K CTC - 35K CTC 12th or Graduate required 5.5 days working Cab facility for girls Call me 9781021114, 9988353971, 9988350971, 01725000971 WhatsApp number 9781021114 Required Candidate profile Good communication skills in English Hindi language Flexible with 24*7 shifts Performance based incentives Rotational off's Options for promotion
Posted 4 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Kolkata, Durgapur, Howrah
Work from Office
Solving customer queries over Calls International Voice Process 1 year of international voice of exp is mandatory Salary Upto 6 LPA 5 days working Rotational Shifts & Weekoffs Cabs provided Interested Candidates can Whatsapp @ 9330683705
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Hybrid
Excellent communication skills Must have own laptop Blended Process Customer Care Handling customer queries HSC Fresher Follow communication procedures, guidelines and policies Required Candidate profile Excellent Comms Customer Care Voice Process Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Perks and benefits Attractive Incentives+Overtimes
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Vijayawada, Guntur, Eluru
Work from Office
Hello Candidate, Greetings from Wings International ! We are hiring for Customer Support Associate for our client in Multiple location in South India. Position : Customer Support Engineer Qualification : BCA /B.Sc./ B.Com 2025 / 2024 / 2023 with 60% in all academics. Job Locations : Bangalore / Chennai/ Hyderabad Salary for freshers : Rs. 15,000 - 20,000/- Note : Communication should be Good . Regards Suman Chandra 99892 43344 81212 43344 90322 33456
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Gurugram
Work from Office
We are hiring for a Customer Support Executive Good comm skills Exp:- Min 1 years Salary :- Upto 30k Job Location :- Gurgaon If interested please call us at 7042417170-Ms Jaspreet or mail at hr.sssplacement9@gmail.com Required Candidate profile Shift Timing :- 6pm to 4am ( No cab facility ) Food Allowed Monday to Friday Only Male can apply
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Dealing with customer queries over calls & chats WFH International/Domestic Voice/Non voice Day/Night shift 5/6 days working Rotational shift including night Location- Malad, Thane Airoli & Bhayander CONTACT/WHATSAPP - HR SAMIKSHA 9068896961 Required Candidate profile Graduate/HSC Candidate Fresher/Experience with 6+ month of paper work WFH Available Comfortable with rotational shift / night shift Good communication Immediate joining Perks and benefits Virtual interview Incentives Bonus Cab facility
Posted 1 month ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Respond to customer queries and complaints via email within defined SLAs. Provide accurate, valid, and complete information using appropriate tools and resources. Document customer interactions and maintain detailed records of inquiries and resolutions. Escalate unresolved issues to the appropriate internal teams for further investigation. Collaborate with team members and other departments to ensure timely issue resolution. Maintain quality standards and follow all email and communication protocols. Work with CRM tools (e.g., Zendesk, Freshdesk, Salesforce) to manage and track tickets. Identify trends in customer feedback and report them to relevant stakeholders. Preferred Qualifications: Experience in industries like e-commerce, telecom, healthcare, or banking is a plus. Exposure to chat or social media support (optional but advantageous). Ability to handle confidential information responsibly. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for International BPO in Gurgaon location Direct Interview No charges Designation:- Customer service Voice and Blended process Whatsapp your details on HR 8826673317
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, Gurugram
Work from Office
Hiring for Backend Profile-Non Voice(Email-Chat) Location- Noida and Gurugram 5 days working Rotational shift Both Side transport available Salary -21k to 30k CTC + incentives Required Candidate profile Required: Candidates with good Written and Verbal skills Graduate freshers or Undergrad with minimum 6 months of experience can apply Call Sagar- 8826979140 Harsh 9289148125 Annu- 8826718159
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Thane, Navi Mumbai
Work from Office
* Hiring for blended process * Airoli * 24*7 shift * 2 Rotational off * HSC with experience and Grad fresher / Experience both will do * Minimum 6 months of chat experience * Graduate fresher - 15k-18k * Salary: Maximum upto 24k-26k Inhand
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Email Process Us shift Excellent communication & written skills can draft professional emails Rotational Shift HSC freshers can apply Andheri
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Noida
Remote
we are looking for candidates to work for Customer service process with salary up to 15000 Excellent English Speaking skills required, must have own laptop and wifi connection Permanent work from home Call Hr Naaz 8976100483 Farah 9372154643
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
Ambattur, Hyderabad, Sholinganallur
Work from Office
Immediate Hiring for Domestic Voice, Semi Voice & Email Chat Support Good Communication required Easy Selection Immediate joining required Day Shift Age limit - 19 to 30 More info pls call HR Janani - 6382190298 & HR - 7826016280 Required Candidate profile Tamil Voice Process, Semi Voice, Malayalam, Kannada, Hindi Call Center, Hindi Voice, Email Chat, Back office, Telecalling, Customer Support, Voice Process, English, Bengali, Inbound,CS
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
Must have Excellent communication skills. Need to resolve customer queries over the call and provide full satisfaction to them. 12th/ graduate both can apply International Voice / Chat Process Required Candidate profile Training will be done on day time only Night shift (04:00 PM to 11: 00 AM, Any 9 hours Shift) Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Weekly Offs : 2 Rotational
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Hyderabad
Work from Office
About Client Hiring for one of the most prestigious multinational corporations Job Title : Chat Support (Process Consultant) Qualification : Graduates Relevant Experience : 2 - 7 Years into International Chat Non voice Job Highlights: Handle credit card-related queries via live chat, Dual chat platforms only Assist with applications, billing, disputes, rewards, and more Deliver first-contact resolution with a customer-first approach 5 days working | Fixed weekend off Key Responsibilities : Minimum 2 years of international chat or mobile messaging support experience Excellent written communication skills Typing speed of 55+ WPM with 90% accuracy Graduate in any discipline Comfortable working night shifts Strong multitasking and basic troubleshooting skills Location : Hyderabad CTC Range : Up to 5 LPA Notice Period : Immediate to 30 Days Shift : US Shift (Night Shift) Mode of Work : Work From Office (WFO) Interview Mode : Everyday Walkin -- Thanks & Regards, Chaitanya HR Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 / WhatsApp @8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ************************ Refer your Friends and Family ********************************
Posted 1 month ago
0.0 - 3.0 years
2 - 2 Lacs
Mumbai
Work from Office
Role & responsibilities 6 Days working Shift time:- 8:30-5:30 pm. Location- Western Line. The Customer Service Team Leader develops and delivers the service levels required to provide the customer with the best experience possible, to stimulate customer retention and generate additional opportunities. The Team Leader leads the customer service team to consistently exceed the customers expectation and provides transparent communication and information. Key Responsibilities: The list of responsibilities below is not a definitive list and is subject to change as the business needs deem necessary. You may be required to undertake differing tasks within your capability. General and Task Management: Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organizational efficiency. Co-ordinate the activities of the Customer Service team; provide support and advice to team members. Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers. Evaluate customer feedback and identify ways to maximise customer satisfaction. Ensure that standard operating procedures are documented and maintained. Produce written reports when required to do so.
Posted 1 month ago
0.0 - 5.0 years
1 - 6 Lacs
Bharuch
Work from Office
Interacting with clients on phone, Whats App Inform client about products, guide them about process and costing. Close the sales deal Coordinate with internal teams- design & operations to ensure timely delivery to client Required Candidate profile Person must be based in Gurgaon Good communication skills are required (English) Person should be ambitious and willing to learn
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Hiring For International Chat Process Work From Office Job Location: Chandigarh & Mohali Qualification - 12th and above Salary Upto28k Communication skills must be Good Written and verbal (English) Note - No regular Perusing candidate is consider Required Candidate profile Perks: Incentives, 5-day work Cab Services, Health Insurance, and more Rotational Shifts For more Details Contact - HR-Diksha, -9988706447, hr07skywaysolution@gmail.com
Posted 1 month ago
0.0 - 1.0 years
0 - 1 Lacs
Kolkata
Work from Office
NOTE: Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, BCA, MCA, Mtech, Ba LLB and any niche qualification) are NOT ELIGIBLE. PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED: Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Has to be comfortable with regular night Shift Only Immediate Joiners Perks and Benefits: Cab Facility Shift Allowance Freshers preferred
Posted 1 month ago
0.0 - 1.0 years
0 - 1 Lacs
Kolkata
Work from Office
NOTE: Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, BCA, MCA, Mtech, Ba LLB and any niche qualification) are NOT ELIGIBLE. PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED: Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Has to be comfortable with regular night Shift Only Immediate Joiners Perks and Benefits: Cab Facility Shift Allowance Freshers preferred Interested candidates can share their CV on 9740391528 with the subject line " CSA Kolkata" Regards, Ekata Datta
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Dates: Monday to Saturday Time: 11:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting to Rs. 2.7 LPA to 3.8LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Candidates with sales experience. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*] We look forward to meeting you in person! Best regards, *Mary* *Irudaya* Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*].
Posted 1 month ago
2.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Title : NMRP Support Executive Experience : 2+ years in Customer Support, preferably Key Responsibilities: Support & Communication: Manage the NMRP mailbox, respond to learner queries promptly, and follow up to ensure program completion. Reporting & Tracking: Maintain accurate Excel-based trackers and dashboards. Content Coordination: Draft concise, engaging content for learner emails, reminders, and program teasers. Collaboration: Work closely with internal teams (legal, marketing, design) to support seamless program execution. Social Media Monitoring: Track and escalate learner interactions on relevant posts and support community engagement. Qualifications: Mandatory Strong written and verbal communication skills Customer-focused mindset Preferred Intermediate MS Excel proficiency Basic content writing ability Detail-oriented and organized Basic understanding of branding and marketing communication Comfort with cross-functional collaboration Familiarity with social media platforms handling
Posted 1 month ago
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