Ecommerce Shipping & Logistics Assistant

Company Overview:

Jennifertaylorhome is a leading U.S.-based manufacturer, importer, designer, and global distributor of upholstered home furnishings. We are committed to delivering high-quality products and exceptional service to our customers. As we continue to expand, we are seeking a detail-oriented E-commerce Shipping & Logistics Assistant to support our growing operations. This role offers a unique opportunity to gain hands-on experience in logistics and e-commerce while collaborating closely with our U.S.-based team.

Key Responsibilities:

· Accurately manage order data entry from processing through invoicing for the U.S. domestic market.

· Coordinate logistics and order data across platforms, including NetSuite ERP, 3PL systems, and ecommerce retail portals (e.g., Amazon, Wayfair, Target, Walmart).

· Coordinate shipping and bookkeeping updates across multiple e-commerce sales channels.

· Create and manage shipping documents, including UPS/FedEx labels and Bills of Lading (BOLs).

· Generate Bills of Lading (BOL) and schedule LTL freight pickups for large furniture items.

· Handle product returns and freight claims, including tracking and documentation.

· Maintain accuracy and timeliness of logistics data entry and reporting.

· Manage bookkeeping for return merchandise, including filing freight claims.

· Manage the day-to-day outbound logistics workflow for small parcel (FedEx, UPS) and less-than-truckload (LTL) furniture shipments.

· Oversee all aspects of the outbound supply chain, from processing sales orders to allocating inventory to generating invoices.

· Partner with the warehouse team to trace freight aging and proactively solve problems.

· Perform small-scale pick and pack tasks (parts, samples) as assigned.

· Provide general administrative and operations support as needed.

· Schedule and coordinate freight pickups with U.S.-based carriers and warehouses.

Qualifications:

· 1–3 years of relevant experience in e-commerce logistics or shipping (mid-level role).

· Ability to thrive in a fast-paced, deadline-driven environment.

· Highly accurate organizational skills with attention to detail.

· Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.

· Effective communication skills, especially for coordination with remote U.S. teams.

· Experience with NetSuite is a BIG plus.

· Experience with furniture warehousing is a plus.

· Experience working with LTL freight.

· Familiarity with NetSuite ERP is a strong plus.

· Familiarity with Slack and Microsoft Teams for team collaboration.

· Hands-on experience with e-commerce platforms such as Amazon, Wayfair, The Home Depot, Lowe’s, BigCommerce, etc.

· Proficiency in Microsoft Office Suite (Excel, Outlook).

· Working knowledge of Microsoft Excel, Outlook, and general data entry.

Job Types: Full-time, Permanent

Pay: ₹446,750.18 - ₹650,874.02 per year

Location:

• Bangalore, Karnataka (Required)

Shift availability:

• Night Shift (Required)