Dispatch Supervisor

Job Summary:

We are seeking an experienced and detail-oriented Dispatch Supervisor to manage the daily operations of our dispatch department. The ideal candidate will ensure that all outbound shipments are correctly packaged, documented, and dispatched on time, coordinating effectively with production, warehouse, and logistics teams.

Key Responsibilities:

• Supervise and oversee daily dispatch activities to ensure timely and accurate delivery of goods.
• Coordinate with production and sales departments to plan dispatch schedules.
• Ensure proper packing, labeling, and documentation (invoices, e-way bills, delivery challans, etc.) for all outgoing consignments.
• Maintain accurate records of dispatched goods including transport details and delivery acknowledgments.
• Liaise with transporters and courier services to ensure optimal routing and timely pickup.
• Monitor loading of goods to avoid damage or delays and verify materials as per invoice or packing list.
• Implement and maintain dispatch SOPs for improved efficiency and compliance.
• Manage a small team of dispatch staff/labourers and ensure their productivity and discipline.
• Handle customer and transporter queries related to dispatches.
• Report dispatch status and any deviations/delays to management on a regular basis.
• Ensure adherence to safety and quality protocols during dispatch operations.

Required Qualifications & Skills:

• Minimum HSC or Graduate in any discipline.
• 3+ years of relevant experience in dispatch/logistics in a manufacturing environment (preferably electrical or industrial products).
• Familiarity with ERP systems and MS Office (Excel, Word).
• Knowledge of transport regulations and documentation (e-way bill, GST invoices, etc.).
• Good communication and organizational skills.
• Strong leadership skills and ability to work under pressure.
• Attention to detail and commitment to timely execution.

Preferred Qualifications:

• Diploma or certification in Logistics/Supply Chain Management.
• Experience with Plast ERP or similar ERP systems.
• Familiarity with domestic transport regulations and vendors.

Work Environment:

• Factory/warehouse setting.
• Working hours: 8.30 am to 6.30 pm
• Must be able to supervise physical loading/unloading activities occasionally.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person