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Ecolux Hr Consultancy
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Dispatch Executive / Officer

Dispatch Executive / Officer

Ecolux Hr Consultancy

1 - 31 years

3 - 4 Lacs

Thane West, Thane

Posted:4 days ago| Platform: Apna logo

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Skills Required

dispatch logistics inventory reconciliation packaging qc reports scheduling tracking support compliance coordination shipping documentation excel erp communication

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: • Handle end-to-end dispatch operations for physical rewards/gifts. • Coordinate with warehouse, logistics partners, and internal teams to ensure timely deliveries. • Track and update dispatch status, manage delays and escalate issues proactively. • Oversee inventory movement, stock reconciliation, and packaging QC. • Maintain accurate logs and prepare reports for stock, dispatch, and delivery performance. • Manage returns, damaged goods, and coordinate with vendors for replacements. • Liaise with courier companies for pickup scheduling, tracking support, and dispute resolution. • Ensure compliance with internal SOPs and client-specific packaging/delivery standards. Skills & Qualifications: • 1–4 years of experience in dispatch/operations roles in a loyalty or gift company (Preferred). • Strong knowledge of dispatch coordination, shipping documentation, and courier tracking. • Hands-on experience with Excel and ERP/dispatch systems. • Good communication skills to coordinate across vendors and internal teams. • Ability to manage multiple orders and timelines with strong attention to detail. • Problem-solving mindset and ownership of assigned tasks.

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Dispatch Executive / Officer