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3.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
Remote
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Firewall Architecture Good to have skills : Network Security Operations Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in a dynamic environment where you provide ongoing technical support and maintenance for both production and development systems. Your typical day involves addressing various technical issues, ensuring the smooth operation of software products, and delivering hardware and software support across multiple platforms. You will work closely with team members to troubleshoot and resolve issues, contributing to the overall efficiency of the systems in place. Your role is crucial in maintaining the integrity of services and ensuring that all operational processes are adhered to effectively. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the implementation of technology at the operating system level across all server and network areas. - Engage in basic and intermediate level troubleshooting to resolve technical issues efficiently. Professional & Technical Skills: - Must To Have Skills: Proficiency in Firewall Architecture. - Good To Have Skills: Experience with Network Security Operations. - Strong understanding of network protocols and security measures. - Experience with various operating systems and their configurations. - Ability to perform system diagnostics and implement corrective actions. Additional Information: - The candidate should have minimum 3 years of experience in Firewall Architecture. - This position is based at our Mumbai office. - A 15 years full time education is required., 15 years full time education
Posted 1 day ago
3.0 - 8.0 years
3 - 8 Lacs
Kolkata, Nashik, Mumbai (All Areas)
Work from Office
* Job Title- Technical Service * Location - Gurgaon , Agra , Nashik , Kolkata , Mumbai * Experience 2+ years Key Responsibilities: 1)Assist in troubleshooting and making recommendations on for the same and determine the root cause for the issues . 2)Liaise with team managers and technicians on quality issues. 3)Identify the root cause and report to Lead for quality assurance and control. 4)Assist EV Maintenance Manager on the liaison for technical and quality issues. 5)Ability to troubleshoot and diagnose EV using tablets and online programming. 6)Perform QC and ensure compliance to company’s regulation after each repair. 7)Provide support on parts technical issue & warranty claims etc when necessary. 8)Any other tasks assigned by the After Sales Manager. For More Details- Purva-9518351477 (WhatsApp)
Posted 1 day ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
The opportunity As part of this team you’ll draw on knowledge of fraud assessment, monitoring and prevention to identify issues that need addressing. Your focus will be on helping organizations manage fraud risk more effectively and treat it as a critical business priority. Since we work with such a diverse portfolio of clients across industries, you can expect to take on a wide range of modeling techniques, making this a great place to develop your technical and business knowledge. Your Key Responsibilities You will execute / lead client engagements related to financial fraud investigations (for e.g. asset tracing, money laundering, suspected violation of ethics, regulatory investigations & open-source intelligence), FCPA (Foreign corrupt practices Act) / UKBA (United Kingdom Bribery Act) compliance reviews, fraud risk assessment, dispute resolution support including assistance in matters pertaining to financial issues like business interruption, etc. Your client responsibilities: Execution on client engagement - ensuring quality delivery as per engagement letter. Ensure compliance with risk management strategies, plans and activities of the firm. o Understand business & industry issues / trends. Identify areas requiring improvement in the client’s business processes to enable preparation of recommendations. Demonstrate an application and solution-based approach to the problem solving technique. The same can be utilized for research on delivery of solutions. Review of working papers and client folders. Suggest ideas on improving engagement productivity and identify opportunities for improving client service. Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development. Your people responsibilities - You will : Contribute to effective team work in internal engagement situation Support knowledge sharing efforts and continually improves processes so that the work team can capture and leverage knowledge Skills And Attributes For Success Managing the key components of a portfolio of Fraud Investigation and Dispute Services projects, including strategy, planning and execution Constantly developing your understanding of our clients' industries, identifying trends, risks and opportunities for improvement. Using technology to distribute your knowledge of leading-practice and enhance service delivery To qualify for the role you must have Chartered Accountant - Nov 2024 qualified / May 2025 appeared Experience in Forensic Investigation, Risk Advisory, Internal Audits, Process Diagnostics Reviews and allied areas. Preferred experience with any likely firms and / or large Corporate Internal Audit teams will be preferred Ideally you’ll also have Strong inter-personal skills, report writing skills and good acumen of client business are essential. Be highly flexible, adaptable, and creative. Comfortable interacting with senior executives (within the firm and at the client) Strong leadership skills and supervisory responsibility. What We Look For People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. What Working At EY Offers EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
Posted 1 day ago
2.0 - 6.0 years
4 - 6 Lacs
Kolkata, Agra, Bengaluru
Work from Office
Job Description Assist in troubleshooting and making recommendations on for the same and determine the root cause for the issues Liaise with team managers and technicians on quality issues Identify the root cause and report to Lead for quality assurance and control Assist EV Maintenance Manager on the liaison for technical and quality issues Ability to troubleshoot and diagnose EV using tablets and online programming Perform QC and ensure compliance to companys regulation after each repair Provide support on parts technical issue & warranty claims etc when necessary Any other tasks assigned by the After Sales Manager
Posted 1 day ago
7.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function MedTech Sales Job Sub Function Technical Sales - MedTech (Commission) Job Category Professional All Job Posting Locations: Gurgaon, Haryana, India Job Description J&J MedTech India (JJMI) is the market leader in the Medical Company Devices & Diagnostics Industry in India. It is in the business of caring and providing solutions to doctors, patients and nurses. It comprises of multiple Franchises providing healthcare solutions across Vision Care, Orthopaedics, Infection Prevention, Wound Management, Women’s health, minimally invasive surgery, Circulatory disease management, and Blood glucose monitoring and insulin delivery. Position Title : Regional Sales Manager - Gurgaon Role Type : People Manager Department Name / Franchise : Ethicon Sector: MedTech Position Location : Gurugram Reports to (Title / Designation): General Sales Manager Role Overview Responsible for building relationship with customers (Health Care Professionals and Retailers) for developing the business in the region for the franchise, in a manner consistent with the CREDO, company policy and goals, and in line with franchise direction. This may involve developing new businesses, expanding into new territories and establishing new dealer network. Develops and implements sales strategies and objectives. Has in-depth knowledge for the products responsible, Positive relationships with HCPs, a good understanding of other J&J products and service offerings. Understands & empathizes with customer's needs and maintains sharp competitive knowledge and market trends. Through effective leadership, inspires leads, directs, motivates, coaches and develops sales team to achieve/exceed sales target. Works to develop long-term positive customer relationships to achieve customer delight, and build loyalty and confidence in J&J Medical as a preferred supplier. Illustrative Responsibilities Sell franchise products within the region - to both Corporate , Trade & Government accounts Understand customers’ needs and market potential, to set direction, strategies and plans to expand market and realise market potential Lead negotiations optimising contractual opportunities which cement long-term supply arrangements, including Govt. Tenders Analyse sales reports to proactively find opportunities and at risk, re-prioritize resources to maximise sales opportunities Establish a monitoring system to ensure compliance with the sales plan on volume, price and value objectives for products Lead MDAs and Professional Education programs with HCPs for the region Region Management In-depth understanding of current and future customers needs and translate them into sales opportunities with the help of the team Direct coverage expansion and conversion. Work in the field with each team member to achieve effective coverage of key accounts; maintain high level of customer rapport and reinforce company's commitment to superior customer services Analyze competitive market environment based on insights of competitor's structure, culture, personnel, distribution, capabilities and weaknesses, as well as detailed knowledge of customer's support and preferences for competitive products and services Based on customers short and long term needs, competitive threats/environment, and present/extrapolated market trends, conduct SWOT analysis for the respective territory Based on results of SWOT analysis, set direction, and plans for the territory/region/key accounts, to achieve dept/functional goals; communicate plans and ensure they are understood by the team and related sales/marketing groups Develop a sales plan for each territory; set realistic attainable sales objectives by customer and product groups, and by monthly/quarterly/annual targets Has expert knowledge of sales process and expert selling skills to make effective sales call, to teach others and to improve current selling process Keen understanding of internal organization (J&J) resources, priorities and needs, relating to the business operations and achievement of sales plan Administrative responsibilities like HCC, A&SP and other activities with help of branch assistant. Customer Satisfaction Develop and maintain positive relationships with all levels of customers Research and identify key customer's critical success factors to identify innovative sales and service opportunities which will deliver improved customer business performance and healthcare outcomes Craft innovative customer support services/tender arrangements including E-initiatives and efficient use of company services Set up appropriate systems, e.g., regular meetings with customers to acquire their feedback and gauge customer perceptions, and use feedback to improve performance Ensure compliance with the "Customer Complaints Procedure"; customer issues/ complaints are attended to promptly and professionally to customer's satisfaction Ensure appropriate problem solving strategies are used by sales team when dealing with product or service difficulties Internal Business Process Handle internal relationships and processes enabling flexibility and responsiveness in drawing on internal specialists, accessing information and support as needed Optimise sales results through close alignment and cooperation with Franchise Marketing team Use internal resources and own understanding of supply chain processes and principles of Health Economics as a basis for finding opportunities for service innovation Work with/involve appropriate functions when developing sales incentives programs Efficiently handle operating expenses, (transportation, A&P, entertainment, travel) while ensuring balanced efficiency Supervise inventory level to meet inventory level objectives; ensure inventory levels are adequate in major product categories in accordance with inventory objectives Self-Development Identify specific actions to improve job performance in specific areas Participate in nominated training programs Active self-learning strategies to maintain knowledge Focused effort to achieve high levels of performance in knowledge tests and proficiency assessments related to training Develops talent & team by identifying their development areas, providing timely feedback and guiding their progress and promotes diversity. Qualifications MBA / Post-graduation or Graduation Degree B. School pass outs preferred Proven experience of 7+ years in Medical Devices. Must have experience in Government tenders and contracts. Should have handled either autonomous and corporation Government business with understanding of GEM Exposure to Trade/retail markets and corporate accounts as well. Capital selling experience is also preferred. 1-2 years in people manager role is preferred.
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Requisition Id : 1618535 The opportunity As part of this team you’ll draw on knowledge of fraud assessment, monitoring and prevention to identify issues that need addressing. Your focus will be on helping organizations manage fraud risk more effectively and treat it as a critical business priority. Since we work with such a diverse portfolio of clients across industries, you can expect to take on a wide range of modeling techniques, making this a great place to develop your technical and business knowledge. Your key responsibilities You will execute / lead client engagements related to financial fraud investigations (for e.g. asset tracing, money laundering, suspected violation of ethics, regulatory investigations & open-source intelligence), FCPA (Foreign corrupt practices Act) / UKBA (United Kingdom Bribery Act) compliance reviews, fraud risk assessment, dispute resolution support including assistance in matters pertaining to financial issues like business interruption, etc. Your client responsibilities: Execution on client engagement - ensuring quality delivery as per engagement letter. Ensure compliance with risk management strategies, plans and activities of the firm. Understand business & industry issues / trends. Identify areas requiring improvement in the client’s business processes to enable preparation of recommendations. Demonstrate an application and solution-based approach to the problem solving technique. The same can be utilized for research on delivery of solutions. Review of working papers and client folders. Suggest ideas on improving engagement productivity and identify opportunities for improving client service. Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development. Your people responsibilities - You will : Contribute to effective team work in internal engagement situation Support knowledge sharing efforts and continually improves processes so that the work team can capture and leverage knowledge Skills and attributes for success Managing the key components of a portfolio of Fraud Investigation and Dispute Services projects, including strategy, planning and execution Constantly developing your understanding of our clients' industries, identifying trends, risks and opportunities for improvement. Using technology to distribute your knowledge of leading-practice and enhance service delivery To qualify for the role you must have Chartered Accountant / Certified Internal Auditor / Masters in Business Administration / Certified Fraud Examiner / LLB 1-5 years of relevant post qualification experience Experience in Forensic Investigation, Risk Advisory, Internal Audits, Process Diagnostics Reviews and allied areas. Preferred experience with any likely firms and / or large Corporate Internal Audit teams will be preferred Ideally you’ll also have Strong inter-personal skills, report writing skills and good acumen of client business are essential. Be highly flexible, adaptable, and creative. Comfortable interacting with senior executives (within the firm and at the client) Strong leadership skills and supervisory responsibility. What we look for People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. What working at EY offers EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
Posted 1 day ago
10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Company Description Stemz Healthcare is committed to revolutionizing healthcare services worldwide since its inception in 2015. Leveraging cutting-edge technology including Machine Learning (ML) and Artificial Intelligence (AI), Stemz Healthcare ensures the highest quality of patient care and remarkable efficiency in its operations. With a global presence, the company is dedicated to delivering superior health services by driving data analytics, training, and monitoring. Stemz Healthcare takes pride in its CAP (College of American Pathologists) accreditation for its Laboratory Services in India, Nepal, and the Philippines, highlighting their commitment to excellence and accuracy in diagnostic testing. Role Description We are seeking an accomplished and visionary Lab Director (MD - Pathology) to lead our diagnostic laboratories across the globe, with oversight of operations at a global scale. The ideal candidate will have completed Senior Residency, possess deep expertise in Biochemistry, Hematology, and Serology, and have experience in managing multi-location or international lab operations. This role demands operational excellence, medical leadership, and strategic oversight to ensure high-quality diagnostic services across geographies. Key Responsibilities: - Provide strategic and operational leadership for laboratory operations globally, ensuring consistency in standards, protocols, and performance. - Lead day-to-day operations of the Gurgaon lab, with focus on Biochemistry, Hematology, and Serology. - Review, validate, and interpret a wide range of diagnostic tests to support accurate and timely clinical decisions. - Manage, mentor, and coordinate with a cross-functional lab team including pathologists, technicians, and quality personnel across locations. - Ensure compliance with international accreditation and regulatory standards (NABL, CAP, CLIA, ISO, etc.). - Drive quality control, process improvement, and technological upgrades across global labs. - Develop and implement SOPs, safety policies, and training programs in line with best global practices. - Collaborate with international medical teams, clinicians, and leadership to align diagnostics with clinical outcomes. Qualifications & Experience: - MD in Pathology from a recognized institution. - Completion of Senior Residency in a reputed hospital/medical college. - Minimum 10+ years of experience in diagnostic pathology, including at least 3 years in a senior leadership or global operations role. - Strong diagnostic skills in Biochemistry, Hematology, and Serology.
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities Must Have: Good understanding/exposure in below fields are required Embedded C code Knowledge of Coding standards Knowledge of Model based Software Engineering (MBSE) Knowledge of Cybersecurity Software Testing: Unit and Function level Code review and Bug identification Hands on experience on multifunctional diagram and vector graphics app that help in creating basic network diagrams, boundary diagram such as Visio Professional. Test plan creation and test execution (On Genset/Matlab based simulation system-HIL/MIL) DFMEA, FTA/Fishbone and any other Six sigma tools Knowledge and understanding of System V-diagram Datalink domain Knowledge ISO 7-layer Communication Protocols: Ethernet, CAN, Modbus Electronic Control Architecture - microprocessor, SW, Service tool, HMI Good To Have Modbus RTU/TCP. Engine Domain Knowledge - Base Engine, Controls, Application Genset Domain Knowledge - PLC,3rd Party Interfacing Feedback Control Loops/Theory (PG Programs)- AVR, Voltage Regulation, Speed Governing Electronics and Electrical knowledge (on Automotive or Powergen) Electronic System - Harness, Sensor, Actuator, Switch gears, breakers, charging alternator Engine and Alternator fault diagnostics and PGN/SPN data over CAN PSHA (Product Safety & Hazard Analysis) and Product risk assessment Skills And Experience Required Qualification: Preferably master's in electrical/Electronics/ECE Experience: 4-8 years
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
Remote
Redcliffe Labs is seeking a passionate and qualified General Physician to join our growing team. This is an onsite opportunity focused on teleconsultation services, where you'll play a critical role in improving patient care remotely. 🔹 Key Responsibilities: 1. Provide teleconsultation support to patients 2. Interpret lab reports and medical diagnostics 3. Guide customers with treatment suggestions based on reports 4. Collaborate with internal teams to ensure service quality 5. Help in building patient trust and drive lead generation through expert advice 💡 What We’re Looking For: MBBS degree with valid registration Strong communication and consultation skills Ability to simplify medical terms for patients Commitment to delivering quality healthcare Be part of a mission-driven organization improving access to quality diagnostics and health guidance! 📧 To apply, share your resume at bhawna.verma@redcliffelabs.com or contact HR Bhawna Verma 9971944774
Posted 1 day ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Account Embedded Sales Specialist is responsible for providing support to the assigned customer for the entire Cytiva workflow and ensuring compliant handling. This position reports to the Key Account Specialist Leader and is part of the Bioprocess Modality located in Hyderabad and will be a remote role based in customer site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you will do: SPOC at the respective customer site for all the BUs. First-line Application support at the site across BU; liaison with the Respective sales specialist to coordinate the second layer of support activities. Preliminary Investigator for all product complaints. Lead generation at the customer site. Presales/Post sales support for the Bioprocess product ranges. Customer warehouse, consumable stock coordination at the customer site. Who you are: Master’s in Bioprocess Engineering or any stream of Biology. 3-5 Years of experience in Biomanufacturing domain. Strong perseverance and communication skills It would be a plus if you also possess previous experience in: Manufacturing scale up studies experience, Bioprocess modeling. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Posted 1 day ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world’s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you. Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what’s next in electronics and the world. Job Description HPC is an organization responsible for Renesas' business operations primarily focused on automotive MCUs (Microcontrollers) and SoCs (System-on-Chips). It specializes in high-performance computing technology that supports the evolution of automobiles, providing essential semiconductors for next-generation automotive systems such as advanced driver assistance systems (ADAS), connected cars, EV control, and infotainment. HPC offers diverse roles, including MCU/SoC design and development, marketing, and business management. HPC operates globally, collaborating with locations in Japan, the United States, Europe, China, India, and other countries. We are seeking a highly motivated and experienced Senior Staff SoC/MCU Verification Engineer to join our team. In this role, you will contribute to the verification of complex System-on-Chip (SoC/MCU) designs, ensuring functionality, performance, and quality meet project and customer specifications. This position requires expertise in advanced verification methodologies, formal verification, strong technical leadership, and excellent problem-solving skills. Sr. Staff Engineer, DV Job Description We are seeking a highly motivated and experienced Sr. Staff SoC/MCU Design Verification Engineer to join our team. In this role, you will contribute to the verification of complex System-on-Chip (SoC/MCU) designs, ensuring functionality, performance, and quality meet project and customer specifications. This position requires expertise in advanced verification methodologies, strong technical leadership, and excellent problem-solving skills. Key Responsibilities Safety-Centric DV: Define and execute verification plans aligned with ISO 26262, including FMEDA (Failure Modes Effects and Diagnostics Analysis) and safety mechanisms. Develop safety-aware testbenches, assertions, and coverage models (e.g., fault injection, safety coverage metrics). Formal & Simulation-Based Verification: Apply formal methods to prove correctness of safety-critical logic (e.g., redundancy, error correction). Collaborate with cross-functional teams to validate safety requirements (e.g., hardware diagnostics, lockstep cores). Toolflow Leadership: Optimize toolchains for safety verification automation. Document verification artifacts for ISO 26262 compliance audits. Soft Skills Demonstrated ability to provide clear and transparent communication within teams and with global customers. Agile mindset to adapt to dynamic project requirements and timelines. Innovative thinker capable of contributing ideas to enhance designs or optimize workflows. Proven ability to manage daily tasks and lead a design team with a sense of ownership and accountability. Additional Information Renesas is an embedded semiconductor solution provider driven by its Purpose ‘ To Make Our Lives Easier .’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘ To Make Our Lives Easier .’ At Renesas, You Can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.
Posted 1 day ago
2.0 - 4.0 years
3 - 4 Lacs
Thane
Work from Office
Key Areas: Conduct routine lab tests and documentation. Maintain, clean, and calibrate laboratory equipment. Follow safety protocols and regulatory standards. Ensure proper record-keeping of samples and reports. Required Candidate profile DMLT/B.sc(MLT) with 1-3yrs of exp in diagnostic/Hospital lab. Preferably looking for Male candidates Notice Period: Immediate Location: Thane, Mumbai candidates share CV to hr@lordsmicrobiotech.com
Posted 1 day ago
15.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
table.MiTabla { max-width: 1020px;!important Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunities that foster an inclusive environment. We are looking for a National Sales Manager for the Diagnostics Division who will lead and manage Grifols Diagnostics’ commercial operations across India and South Asia , driving sales performance, market access, and strategic partnerships in alignment with global and regional goals. What Your Main Responsibilities Will Be You will have the opportunity to: Lead and develop the overall sales performance of the assigned territory. Collaborate with regional teams and distributors to shape and implement commercial strategies. Drive Diagnostics Division initiatives and ensure alignment with regional support functions. Build and maintain strong relationships with key stakeholders, including regulators, KOLs, and health authorities. Execute business strategies based on global vision, tailored to local market needs. Participate in regional forums and contribute to global and regional strategic decisions. Ensure compliance with all legal, regulatory, and ethical standards. Coordinate with internal functions such as Marketing, Supply Chain, Regulatory Affairs, and Compliance. Who You Are The ideal candidate will bring: A Bachelor's degree in a scientific field (preferably Biomedical Sciences or Transfusion Medicine); a postgraduate qualification in Business Management is highly preferred. Over 15 years of experience in commercial operations, ideally in the Diagnostics or Blood Transfusion industry. A proven track record in sales, marketing, and channel partner management. Strong understanding of the regulatory and market environment in India and South Asia. Excellent communication, presentation, and stakeholder engagement skills. A results-oriented mindset with a hands-on approach and strong leadership capabilities. What We Offer This is a brilliant opportunity to join a global healthcare leader. At Grifols, we recognize that our people are one of our greatest assets. We are committed to fostering a work environment that supports professional growth and development. More information about Grifols is available at www.grifols.com. If you are ready to take on this exciting challenge, we encourage you to apply! We look forward to receiving your application. We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our recruitment process, please let us know when applying. We are here to help. Location: APAC : India : Gurgaon:ASINHOME - Home Address India Learn more about Grifols
Posted 1 day ago
0 years
36 - 42 Lacs
Vijayawada, Andhra Pradesh, India
On-site
Contact Mr Manoj Thenua WhatsApp 639865 2832 About The Opportunity As a prominent player in the healthcare sector, Medico Hub is dedicated to providing exceptional diagnostic services using state-of-the-art technology and comprehensive patient care. We are seeking a skilled MD DNB Radiologist Consultant to join our dedicated team in India. This role offers an opportunity to work in a collaborative environment where your expertise will directly impact patient outcomes and the advancement of radiologic practices. Role & Responsibilities Conduct thorough diagnostic imaging studies, including X-rays, MRIs, and CT scans, ensuring accurate interpretations. Consult with patients to discuss imaging results and guide them on further diagnostics and treatment paths. Prepare and maintain comprehensive reports of findings for referring physicians, ensuring clear communication of results. Stay updated with the latest advancements in radiology practices and technology to provide patients with the best care. Collaborate with physicians and other healthcare professionals to develop integrated treatment plans. Participate in continuous education and training to enhance personal and team performance. Skills & Qualifications Must-Have MD DNB Radiology certification or equivalent. Extensive experience in diagnostic imaging procedures. Strong patient consultation and communication abilities. Proficient in radiology software and imaging tools. Ability to analyze and generate detailed radiological reports. Preferred Experience in specialized imaging techniques (e.g., ultrasound, nuclear medicine). History of successful collaboration in multi-disciplinary teams. Familiarity with healthcare regulations and patient care standards. Benefits & Culture Highlights Work in a supportive and dynamic team environment that values professional development. Access to cutting-edge radiology technologies and resources. Opportunities for continuous learning and skill enhancement. Skills: report writing,understanding of healthcare regulations,specialized imaging techniques,imaging tools,diagnostic imaging procedures,dnb,collaboration in multi-disciplinary teams,radiology,patient care,radiology software proficiency,patient consultation,communication,healthcare,radiological report generation,communication abilities,md dnb radiology certification,cross-functional collaboration,radiology software,access,familiarity with healthcare regulations,analyzing radiological reports,md dnb radiology certification or equivalent
Posted 1 day ago
4.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Elevate Your Impact Through Innovation and Learning Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making. Our team of over 4,500 talented professionals operates in countries such as India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets like Colombia, the Middle East, and the rest of Asia-Pacific. Recognized by Great Place to Work® in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and meritocracy-based culture that prioritizes continuous learning and skill development, work-life balance, and equal opportunity for all. About Insights & Advisory (IA): Our Insights and Advisory team plays a crucial role in providing strategic guidance and data driven insights to organizations. By analyzing market trends, consumer behavior, and business data, our team helps decision-makers make informed choices that can positively impact their organization's performance and bottom line. We work across diverse industries and sectors like Technology, Industrials, Energy, Chemicals, Life Sciences and Logistics, including market research, strategy, sales and marketing, R&D, and more. What you will be doing at Evalueserve: Define problem statement and initial hypothesis, designing an optimal research approach with a mix of research techniques (e.g., primary/secondary/basic modeling) Should be able to structure and present data and results using relevant frameworks Ability to arrive at key messages/highlights addressing key objectives as summary of results Presenting results of the research to the client and handling client queries Active participation & contribution in team discussions on project specific areas Market assessment and trend analysis across sub-segments, therapy areas to assess attractiveness of market, players, pipeline assets and product portfolio, technologies, etc. Competitor benchmarking and tracking includes media monitoring, product profiling, medical/scientific and marketing aspects, SWOT analysis, clinical pipeline analysis etc. What we’re looking for: Hands-on experience in MedTech, Diagnostics strategy related projects Should have worked on consulting and strategy-oriented projects. Experience in working across Lifesciences value chain projects specifically market assessment projects covering market attractiveness, strategic imperatives, competitor’s strategy, insights gathering through secondary/primary research, analysis and reporting Mindset to identify and problem-solving skills Excellent written and verbal communication skills Strong interpersonal skills with ability to practice attentive and active listening Respect for time and ability to ensure that tasks within areas of responsibility are completed in a timely manner Ability to identify proactive ways to contribute to the firm’s goals & mission Command over MS Office and basic MS Excel M.Pharm/ B.Pharm/ B.Tech (Biotech)/B. E(Biotech)/M.Tech (Biotech)/ MBA 4+ years of relevant experience Disclaimer: The following job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances. Want to learn more about our culture and what it’s like to work with us? Write to us at careers@evalueserve.com Follow Us Facebook Linkedin Instagram Twitter Read our Privacy policy - Evalueserve to learn how Evalueserve processes your personal information. Please Note: We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy. As part of the Background Verification Process, we verify your employment, education, and personal details. Please ensure all information is factual and submitted on time. For any assistance, your TA SPOC is available to support you.
Posted 1 day ago
15.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
At HFS, we are committed to delivering superior customer experience and operational excellence through technology. As Lead – Digital Transformation, you will drive the organization’s digital strategy, reimagining processes and solutions across the secured lending value chain. The role demands a visionary leader who can translate business needs into scalable, tech-enabled solutions while improving customer experience, productivity, compliance, and agility. Key Responsibilities: Digital Strategy & Execution: Design and execute a comprehensive digital roadmap for HFS, aligned to business growth and transformation priorities. Identify and prioritize opportunities for digitization across origination, underwriting, disbursement, collections, and servicing. Process Reimagination & Automation: Lead process diagnostics and re-engineering exercises to reduce manual touchpoints, turnaround times (TAT), and operational risk. Drive implementation of workflow platforms, RPA, and digitized decision engines for faster loan processing and approvals. Technology Integration & Product Digitization: Partner with internal IT, product, credit, and sales teams to build digital journeys across customer and employee interfaces (e.g., mobile apps, digital DSA journeys, CRM). Evaluate and onboard suitable tech partners / SaaS platforms for API-led integrations (e.g., for KYC, bureau, legal, valuation, etc.). Data-Driven Decision Making: Leverage data and analytics tools to support real-time tracking, MIS dashboards, early warning systems, and risk modeling. Champion the use of AI/ML, OCR, and analytics for faster and smarter credit decisions. Change Management & Adoption: Drive organization-wide adoption of digital tools through training, communication, and stakeholder engagement. Cultivate a digital-first mindset across functions and field teams. Regulatory Compliance & Governance: Ensure that all digital initiatives adhere to applicable regulatory guidelines and internal compliance norms. Build robust controls into digital journeys to reduce fraud and enhance audit-readiness. Key Requirements: Education: B.E./B.Tech in Computer Science, Engineering or related field (mandatory). MBA or equivalent postgraduate qualification preferred. Experience: 10–15 years of experience, with at least 5 years in leading digital initiatives in the NBFC / BFSI space. Strong understanding of the secured lending ecosystem, including LAP and property-backed loan processes. Skills & Competencies: Expertise in process automation, digital platforms, CRM, API ecosystems, workflow tools, and mobile/web app integration. Experience working with fintechs and digital solution vendors. Strong project management, stakeholder alignment, and cross-functional leadership skills. Strategic thinking combined with execution orientation. Preferred Attributes: Experience in rolling out digital onboarding / eKYC journeys. Familiarity with LOS, LMS, and CRM systems used in lending. Comfort with agile ways of working and digital innovation sprints.
Posted 1 day ago
12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. This L3 TAC Engineer is the go-to expert for critical, escalated cases—owning resolution, mentoring peers, and feeding insights back into product improvements. You’re not just handling support; you're shaping the future of Palo Alto appliance reliability and TAC excellence. Roles & Responsibilities Technical Troubleshooting & Escalation Lead resolution of Tier‑3 support cases for Palo Alto NGFW, Panorama, GlobalProtect, Prisma SD-WAN, Prisma Access, Strata, and SASE cloud firewall products, Cortex within TAC workflows. Perform advanced diagnostics, packet captures, log analysis, root-cause analysis and lab reproductions. Interface directly with enterprise customers and act as a senior escalation point for P1/P2 incidents. Technical Leadership & Knowledge Management Mentor L1/L2 TAC engineers, shaping troubleshooting approach and case handling. Create/manage knowledge base articles, internal guides, and conduct training sessions for TAC teams. Cross-Functional Collaboration Work closely with Engineering, QA, and Product Management to escalate bugs and influence product improvements. For ETAC/Advanced TAC roles: be a bridge between TAC and Engineering—replicate issues, provide early-stage feedback on new products, and contribute to feature supportability. Automation & Tooling Develop troubleshooting scripts/tools (Python, REST, CI/CD) to speed up issue resolution and improve efficiency. Route supportability input into product release processes and assist with release validation workflows. Metrics, Process, & Incident Management Monitor case metrics: time-to-resolution, backlog, escalations; identify trends and efficiency gaps. Own P1/P2 incident lifecycle: ensure proper escalation, executive communication, and post-mortem reports. Required Qualifications Experience: 9–12 years in enterprise-level TAC/support or network/security engineering; 3+ years in L3 escalation roles Technical Skills: Expert in PAN-OS, firewalls, Panorama, Prisma SD-WAN, Prisma Access, Strata, SASE, VPN, routing (BGP, OSPF), packet diagnostics (Wireshark), Linux shells Certifications: PCNSE required; PCNSA, PCCSE Scripting: Python, REST API, or equivalent automation experience Soft Skills: Strong communicator; adept at customer-facing handling and cross-team leadership Work Scope: Ability to work across rotational shifts; availability for incident-based after-hours effort Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits Include Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Posted 1 day ago
5.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
About the Company : We are seeking a highly motivated and skilled Electrical Design Engineer to join our product development team. The ideal candidate will have 3–5 years of relevant experience in the Earthmoving or Electric Vehicle industry, with a solid understanding of High Voltage DC systems, Automotive communication protocols, and wiring harness design. This role involves designing, developing, and validating electrical systems in heavy-duty vehicles with a focus on reliability, safety, and cost-efficiency. About the Role : The Electrical Design Engineer will be responsible for the design and development of electrical systems in vehicles, ensuring they meet safety and performance standards. Responsibilities : Design and development of vehicle electrical systems including high-voltage and low-voltage circuits. Create and manage electrical schematics and wiring harness drawings using AutoCAD Electrical or similar tools. Define, design, and validate 24V electrical systems and high-voltage DC circuits (up to 800V). Work on CAN-based communication networks including CAN, CAN IO, and CAN FD – architecture, diagnostics, and data logging. Collaborate with cross-functional teams including mechanical, software, and testing engineers to ensure system integration. Select appropriate electrical components, connectors, fuses, relays, sensors, etc. with respect to performance, cost, and environmental factors. Support vehicle prototyping, testing, and troubleshooting. Ensure compliance with ISO/IEC/SAE standards and functional safety practices (such as ISO 26262). Support field service and manufacturing teams with harness routing and serviceability concerns. Coordinate with suppliers for part development and DVP planning. Qualifications : B.E. / B.Tech in Electrical / Electronics Engineering. 3–5 years of relevant experience in Earthmoving Equipment / EV / Automotive industry. Strong knowledge of high-voltage DC systems, power distribution, contactors, and isolation systems. Expertise in AutoCAD Electrical, EPLAN, or equivalent CAD tools. Experience in wiring harness design, 2D/3D routing, and BOM preparation. Hands-on knowledge of CAN protocols (CAN, CAN FD), CAN analyzer tools (Vector CANalyzer, CANoe, etc.). Understanding of vehicle electrical architecture, grounding, shielding, and EMC compliance. Good analytical, documentation, and communication skills. Required Skills : Strong knowledge of high-voltage DC systems. Expertise in AutoCAD Electrical. Experience in wiring harness design. Hands-on knowledge of CAN protocols. Preferred Skills : Exposure to battery technologies.
Posted 1 day ago
5.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Type: Full-Time (On-site) Experience: 4–5 years Location: Ahmedabad, India Key Responsibilities - Production Oversight & QA/QC Manage the entire hardware production lifecycle—from prototype validation to final QA. Ensure SOP and quality standards are followed for every production batch. Lead in-house testing: PCB validation, component checks, and on-device verification. Hardware & Embedded Testing Debug embedded firmware (C/C++ & Python) and support real-time validation. Conduct rigorous testing for hardware-software integration and environmental durability. Cross-Functional Collaboration Coordinate between R&D and Production teams for seamless handovers. Work with support and project teams to resolve issues and close feedback loops. Team Leadership Lead the QA and production testing team with clarity and accountability. Promote continuous improvement and maintain internal SOPs and training resources. Eligibility & Requirements - B.Tech/B.E/M.E in Electronics, Electrical, or Instrumentation. 5+ years in electronics product development or QA/testing (IoT/embedded). Proficient in Embedded C/C++, Python, and hardware testing tools. Familiar with Git and product release workflows. Strong debugging, diagnostics, and QA documentation skills. Fluent in English (spoken and written). Kindly share your CV at hr@hummingbirdconsulting.work
Posted 1 day ago
0.0 - 6.0 years
2 - 8 Lacs
Gurugram
Work from Office
Job Purpose: Demonstrates knowledge and skill in caring for the patient with the understanding of their needs for self-respect and dignity. Provides nursing careutilizing the nursing processfor all day care patients. Job Responsibilities: PATIENT CARE Admissiondischarge & transfer of patients. Data collection. Assessment of vital sigh. Physical examination & diagnostic evaluation. Continuous monitoring of patient. Following physical round & carrying out the order prescribed. Sending sample for diagnostic evaluations per requirement. Coordinating diagnostic & therapeutic procedure. Planning & implementation of patient care includes hygiene & nutrition. Administering medication. Providing comfort measures. Taking care of elimination. Giving health education. Maintaining records & reports. Attaining in-service education. WARD ADMINISTRATION Writing nursing care plan for the allocated patient. Performing nursing activities for admissiondischarge & transfer of the patient. Keeping patient belonging in safe custodyaccordance with the laid down policy of the hospital. Helping the ward sister for supervising the work of the other staff allotted in the unit for maintaining cleanliness & sanitation. Helping the ward sister in indenting & checking of drugs & supplies & maintaining the inventory. Maintaining nursing procedure. Sterilization of articles. Making rounds with doctors & senior nursing personnel. Keeping all the patient record up to date. Observing the patient condition and taking prompt action. Recording & reporting patient condition as & when required. Providing direct supervision over patient care carried out by the student in her ward. Participating in clinical teaching programme. Helping the student nurses in giving health education to the patient. Attending in-service class regularly. Candidate Requirements: Strives to develop good relations with other departments and ensures teamwork and co-operation amongst staff Actively promotes practices that save company resources and minimize wastage Willingness and initiative in acquiring knowledgeupdating skills and technology or professional competency Able to work under pressure and stressful situations while handling multiple tasks. Excellent documentation skills. Professional oral and written communication skills; must be able to interact and communicate effectively with individuals at all levels of the organizationas well as communicate with tactdiplomacyand a high level of cultural sensitivity Strong attention to detail
Posted 1 day ago
5.0 years
0 Lacs
India
On-site
Job Description Are you excited to work with innovative security products? Do you enjoy creating innovative and strategic solutions to solve complex problems? Join our team Cloud Experience team builds the core interfaces that allow customers and developers to integrate seamlessly with Akamai. We work to enrich the compute experience of our customers. We provide tools that help customers validate safety and correctness of web properties. We provide edge diagnostics and enrich developer experience via APIs, CLI and Terraform. Partner with the best As a Senior Software Engineer, contribute to developing solutions using innovative technology and advanced open-source projects. As a Software Engineer Senior, you will be responsible for: Designing, developing, and deploying monitoring and observability tools for essential infrastructure systems. Developing dashboards and alerting systems for Kubernetes clusters, cloud security, and performance metrics. Monitoring and addressing availability and performance concerns Collaborating with developers, QA, and product teams in Agile environments to troubleshoot, streamline, and improve. Enhancing system performance while improving release reliability through automation and optimization. Enhancing CI/CD pipelines while introducing best practices in cloud infrastructure and infrastructure as code. Do What You Love To be successful in this role you will: Hold qualifications in Computer Science, Engineering, or a related technical field. Have 5+ years' experience in a DevOps or development role Demonstrate expertise in data structures, algorithms, and database systems. Demonstrate proficiency in Python, Golang, Java, or a similar high-level programming language. Demonstrate expertise using Kubernetes, monitoring tools (Prometheus, Grafana), and cloud platforms (AWS, GCP, Azure). Demonstrate expertise using CI/CD tools (e.g., Jenkins) and infrastructure-as-code frameworks (e.g., Terraform). Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you Benefits At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About Us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Posted 1 day ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. Core Job Responsibilities Required Business generation & development: Achieve monthly, quarterly, half yearly and yearly sales target by promoting company's products ethically to customers as per the business plan, also ensure Doctor / Customer Call average as per the customer management plan of the division Organizing Camps (CME) as per the division strategy and customer needs Facilitate the process of successful new product launch. To create and update customer list as per the therapy and product of the division. Ensure Ipad adoption (if applicable) as per division norms and adherence to CLM calls Brand Management Prescription audit for Abbott brands and other competitors' brands Generate POBs for Abbott brands as per the business plan
Posted 1 day ago
4.0 years
30 - 40 Lacs
Gwalior, Madhya Pradesh, India
On-site
This role is for one of Weekday's clients Salary range: Rs 3000000 - Rs 4000000 (ie INR 30-40 LPA) Min Experience: 4 years Location: Gwalior JobType: full-time Requirements We are actively seeking an experienced and highly skilled Consultant - Glaucoma Surgeon to join our team at a reputed tertiary eye care center. The ideal candidate will have specialized expertise in the diagnosis and surgical management of glaucoma , with a strong academic and clinical background from leading ophthalmic institutions. This is a full-time consultant position and offers a highly rewarding opportunity to work with a team of renowned ophthalmologists and contribute to the advancement of glaucoma care. Key Responsibilities: Conduct comprehensive glaucoma diagnostics, including visual field analysis, OCT interpretation, gonioscopy, and optic nerve head assessment. Perform a wide range of glaucoma surgeries, including but not limited to trabeculectomy, glaucoma valve implants, MIGS (minimally invasive glaucoma surgeries), and combined cataract-glaucoma procedures. Lead outpatient glaucoma clinics with high standards of patient care and clinical efficiency. Collaborate with general ophthalmologists and subspecialty colleagues for co-management of complex cases. Maintain accurate and complete documentation of all patient interactions, surgical outcomes, and follow-ups in accordance with institutional protocols. Contribute to clinical training programs, mentoring junior doctors and fellows as required. Participate in academic initiatives, CMEs, workshops, and research projects related to glaucoma. Adhere to all clinical governance, patient safety, and ethical standards. Assist in developing patient awareness programs and preventive glaucoma screening camps. Required Qualifications: MS/MD/DNB in Ophthalmology from a recognized medical institution. Completion of a fellowship in Glaucoma diagnostics and surgery from one of the top-tier eye hospitals such as: LV Prasad Eye Institute Aravind Eye Hospital Narayana Nethralaya, Bangalore Sankara Nethralaya, Chennai Minimum of 2 years of independent experience post-fellowship in glaucoma management and surgery. Preferred Skills & Attributes: High level of surgical precision, patient empathy, and diagnostic acumen. Sound understanding of glaucoma pathophysiology, therapeutics, and laser procedures. Competence in managing advanced and refractory glaucoma cases. Strong communication and interpersonal skills to interact effectively with patients, peers, and multidisciplinary teams. Willingness to participate in community outreach programs and screening initiatives. Ability to maintain confidentiality and adhere to medical ethics and hospital protocols. Familiarity with EMR systems and digital tools for patient records and imaging.
Posted 1 day ago
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