We are seeking a highly skilled Network Architects with expertise in Palo Alto Prisma Access and Cisco Identity Services Engine (ISE). The ideal candidate will be responsible for designing, implementing, and optimizing network security solutions to protect enterprise environments. This role requires deep technical knowledge of network security frameworks, Zero Trust principles, and cloud-based security models. Key Responsibilities: Ability to communicate and execute architecture strategy & approach in clear, concise, and understandable terms to client senior management and other client stakeholders. Ability to implement design architecture objectives that align with client demand & business goals. Design, deploy, and optimize Palo Alto Prisma Access solutions for secure remote access. Implement and manage Cisco ISE to enforce network access control policies. Develop and maintain Zero Trust Network Access (ZTNA) strategies across hybrid environments. Integrate Prisma Access with SD-WAN, cloud platforms (AWS, Azure, GCP), and on-premises infrastructure. Design, configure, and troubleshoot Cisco ISE for 802.1X authentication, TACACS+, and RADIUS. Define and enforce security policies, segmentation strategies, and threat prevention techniques. Provide technical leadership, mentoring, and documentation for internal teams. Excellent communication, presentation, and documentation skills Demonstrated ability to deliver multiple IT projects on time and within budget Required Qualifications: 9+ years of experience in network security engineering or a related field. Expertise in Palo Alto Prisma Access and Cisco ISE deployments and configurations. Strong knowledge of network security protocols, VPNs, firewalls, and identity-based access controls. Hands-on experience with Zero Trust architectures and Secure Access Service Edge (SASE). Proficiency in troubleshooting network security issues using packet capture and log analysis tools. Experience in integrating network security solutions with cloud environments and authentication systems. Previous consulting experience required. Preferred Qualifications: Palo Alto PCNSE and Cisco CCNP Security or CCIE Security certifications. Experience with automation and scripting tools such as Python, Ansible, or Terraform. Strong documentation and communication skills for cross-team collaboration. Interested applicants can DM their resumes at manpreet.kaur@ahead.com

We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. As an Observability Engineer, you will utilize your extensive Information Technology knowledge and experience to support/streamline AHEADs Managed Services platforms and services. You will work with a collaborative team ensuring development efforts are well documented and delivered with quality along with maintaining the tooling architecture at the platform level. You will work with customer service owners, process owners and various service delivery groups and participate in meetings in a professional and courteous manner. TheObservability Engineer is highly skilled on various platforms with strong experience supporting and maintaining integrations with externalthird-partytools. The Observability Engineer is a key role in the Managed Services team. The ideal candidate will have the knowledge and experience to work with a variety of technologies in diverse environments. This position will be focused on automating operational tasks, as well as maintaining and expanding our existing operational tool set, with a goal of driving efficiencies across the Managed Services team. Responsibilities Should have experience with Logic Monitor or Elastic. Configure and tune monitoring tools to allow Managed Services to proactively manage customer environments Document processes and standard operating procedures across the managed services team Support P1 Platform outages, as needed Provide third-level support and troubleshooting assistance Automate processes and standard operating procedures across the managed services team. These processes could involve working with a variety of technology stacks. Engage effectively with customers, vendors, and other team members Obtain and/or maintain technical skills required to meet the obligations of our customers Document operational processes / procedures to optimize support and management of systems Be proactive in spotting and fixing potential problems Provide emergency after-hours support as part of a scheduled on-call rotation Provide periodic after-hours support for scheduled maintenance activities Expectations Recognized subject matter expert in professional discipline Contribute to development of innovative and high impact solutions for complex challenges Provide measurable input into new products, processes, standards, and / or plans Demonstrate deep expertise across multiple automation/tooling technologies Able to support the deployment of moderately complex solutions Communicate with internal customers and relevant stakeholders Provide measurable input into new products, processes, standards, and / or plans Required Skills & Expertise BS/BA Degree in Computer Science or equivalent industry experience Recognized subject matter expert in professional discipline 3+ years administrating an enterprise environment with 24x7x365 uptime requirements Demonstrated experience with monitoring and event management technologies Scripting and automation skills with PowerShell Perl or Python Experience interacting with SOAP and Rest APIs Excellent oral and written communication skills Experience with LogicMonitor Platform Experience with Elastic Observability Platform Desired Skills & Experience Experience with ServiceNow Industry technical certifications such as MCSA, MCSE, ITIL, CCNA, NPP etc. Experience working in a Managed Services organization Experience working for a SaaS provider or MSP Multiple certifications in LogicMonitor: LMCA, LMCP, LMCI, & LMCD Elastic certified Engineer, Observability Engineer, or Analyst

We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. AHEAD is searching for a Windows Engineer to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Duties and Responsibilities: Daily administration and support of core infrastructure systems Identify, analyze, and resolve problems on a variety of Operating Systems Windows Perform root cause analysis for issues / provide workarounds to ensure business continuity Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes, including Business Systems staff, developers, business stakeholders, and outside consultants as needed Ensure that client's infrastructure is healthy, stable, documented, and configured with accepted technical best practices Ensure business continuity and security across all systems supporting the company IT operations Qualifications/ Technology Experience: Minimum of 7 years of related experience in supporting Windows in an enterprise environment Experience in Active Directory (Group Policy , AD Replication Troubleshooting , DFSR , Kerberos Authentication , Advanced Troubleshooting Skills Windows Server Administration - (DNS , DHCP , Windows Server related advanced troubleshooting , Patching related troubleshooting ) Microsoft OS or other related training and certification required (MCSA, MCSE) Strong knowledge on Azure Infrastructure Entra ID Knowledge Experience in PowerShell and the ability to create and utilize scripts preferred Strong SCCM knowledge is required Managed Services or Consulting experience is a plus ITILv4 certification encouraged Qualifications: Soft Skills Technical troubleshooting and problem-solving capabilities. Approach projects and problems with a security first mindset. Superior customer service and training skills, Strong sense of urgency, ability to set priorities Ability to work without direct supervision. Organized and able to shift tasks as priorities evolve. Team-oriented collaborator willing to share knowledge and experience. Solid communicator with the ability to provide professional documentation. Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Skilled in achieving results in a customer centric environment Self-motivated, able to work in a fast-paced environment and perform the job with little guidance Experience with performance monitoring tools LogicMonitor, SolarWinds, Elastic, etc. Ability to effectively interact with all levels of business via phone, written communication, and in person

We are looking for talented, creative, and proactive individuals who are passionate about solving complex business problems and contributing to the next generation of modern applications. Our goal is to help our customers understand the connections between application performance, user experience, and business outcomes, thereby creating exceptional customer experiences. Join us in shaping the future of Observability Engineering within our Intelligent Operations team with innovative data and integration solutions tools. Experience Minimum 6+ years of hands-on experience with Application Performance Management tools such as Datadog, New Relic, AppDynamics, Dynatrace, Splunk ITSI, Honeycomb, Chronosphere, Riverbed Aternity/Alluvio, ExtraHop, & Logic Monitor. Hands-on experience with cloud-native, open-source solutions like Prometheus, Grafana, ELK stack/, OpenTelemetry (OTEL), Experience with public cloud solutions like AWS CloudWatch, Azure App Insights, etc. Strong understanding of network & system management solutions, distributed systems, networking, and database technologies. Operational background and familiarity with ITIL , ITSM, SRE, or DevOps best practices and principles. Excellent problem-solving skills, organizational, project management, and communication skills. Eagerness to collaborate, contribute to team success, and a continuous learning mindset. Experience with containerization and orchestration technologies like Docker and Kubernetes. Broad background in software engineering with, at a minimum, generalist-level expertise in programming languages such as Python, Java, Go, .NET, NodeJS, Ruby, and PHP. Familiarity with microservices architecture, service mesh technologies, and end-user technologies (iOS, Android, JavaScript, HTML5). Knowledge of configuration management tools such as Terraform and Ansible Roles and Responsibilities Implement and maintain cutting-edge Observability solutions utilizing tools like New Relic, Datadog, AppDynamics, or Dynatrace for our large-scale enterprise customers. Develop and maintain systems for effective monitoring, logging, and tracing, ensuring scalability and reliability. Collaborate with cross-functional teams, including software engineers, product managers, and data scientists, to build resilient systems. Integrate observability practices into different engineering workflows and lead the adoption, optimization, and integration of products within the customers business infrastructure. Create custom dashboards, set up alerts, and develop AIOps rules, ensuring effective tracking against goals/KPIs. Provide technical support in post-sales processes, including installation, deployment, training, technical check-ups, and escalation management. Identify performance bottlenecks and anomalous system behavior and resolve root causes of service issues. Stay updated with the latest trends in observability, logging, monitoring, and cloud technologies and introduce innovative solutions and best practices. Participate in strategic technology planning, focusing on scalability, cost-effectiveness, and risk management in observability infrastructure. Document observability systems and processes comprehensively and prepare reports for management on system performance and reliability. Utilize Infrastructure as Code (IaC) principles for efficient infrastructure provisioning and management.

AHEAD is looking for a Senior Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Senior Data Engineer will be responsible for strategic planning and hands-on engineering of Big Data and cloud environments that support our clients advanced analytics, data science, and other data platform initiatives. This consultant will design, build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. They will be expected to be hands-on technically, but also present to leadership, and lead projects. The Senior Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Senior Data Engineer, you will design and implement data pipelines to enable analytics and machine learning on rich datasets. Roles and Responsibilities A Data Engineer should be able to design, build, operationalize, secure, and monitor data processing systems Create robust and automated pipelines to ingest and process structured and unstructured data from various source systems into analytical platforms using batch and streaming mechanisms leveraging cloud native toolset Implement custom applications using tools such as Kinesis, Lambda and other cloud native tools as required to address streaming use cases Engineers and supports data structures including but not limited to SQL and NoSQL databases Engineers and maintain ELT processes for loading data lake (Snowflake, Cloud Storage, Hadoop) Engineers APIs for returning data from these structures to the Enterprise Applications Leverages the right tools for the right job to deliver testable, maintainable, and modern data solutions Respond to customer/team inquiries and assist in troubleshooting and resolving challenges Works with other scrum team members to estimate and deliver work inside of a sprint Research data questions, identifies root causes, and interacts closely with business users and technical resources Qualifications 8+ years of professional technical experience 4+ years of hands-on Data Architecture and Data Modelling. 4+ years of experience building highly scalable data solutions using Hadoop, Spark, Databricks, Snowflake 4+ years of programming languages such as Python 2+ years of experience working in cloud environments (AWS and/or Azure) Strong client-facing communication and facilitation skills Key Skills Python, Cloud, Linux, Windows, NoSQL, Git, ETL/ELT, Spark, Hadoop, Data Warehouse, Data Lake, Snowflake, SQL/RDBMS, OLAP, Data Engineering

We are seeking an experienced AWS Migration Engineer to lead the migration of on-premises infrastructure and applications to AWS Cloud. The ideal candidate will have hands-on expertise in AWS services, tools, and frameworks, as well as the ability to modernize applications and design target state architectures. This role requires deep technical knowledge, problem-solving skills, and proficiency in automation and scripting. Roles and Responsibilities Discovery and Assessment: Perform detailed analysis and assessment of existing infrastructure and applications using AWS tools such as AWS Migration Evaluator, AWS Application Discovery Service, AWS Migration Hub, AWS Application Migration Service, and AWS Database Migration Service (DMS). Provide insights and migration strategies based on the findings. AWS Services Implementation: Design and implement cloud solutions using AWS services, including EC2, VPC, RDS, EBS/EFS, S3, Lambda, CloudWatch, and Transit Gateway. Ensure optimal configuration for performance, reliability, and cost-effectiveness. Networking Setup: Configure secure and reliable network connectivity between AWS and on-premises environments using AWS Direct Connect and Site-to-Site VPN. Troubleshoot networking issues and ensure seamless integration. Automation and Infrastructure-as-Code: Leverage tools like Terraform and Ansible to automate deployments and configurations. Utilize scripting languages such as Bash, PowerShell, and Python to streamline migration workflows and optimize processes. Application Modernisation: Transform legacy applications from monolithic architecture to microservices-based architecture using cloud-native technologies and approaches. Enhance scalability and maintainability. Cloud Architecture Design: Develop and implement the target state architecture for applications and infrastructure on AWS. Ensure that solutions are scalable, secure, and aligned with best practices for cloud environments. Qualifications Proven experience in migrating on-premises infrastructure and applications to AWS Cloud. Strong expertise with AWS tools and services for migration and cloud architecture. Hands-on experience with Terraform, Ansible, Bash/PowerShell scripting, and Python. Knowledge of networking concepts, including AWS Direct Connect and Site-to-Site VPN. Ability to modernize applications and transitioning from monolithic to microservices architecture Proficiency in designing scalable and secure target state architectures on AWS. Strong analytical and problem-solving skills. Ability to drive customer engagement BE/BTech in Computer Science or any equivalent degree. AWS Certifications (e.g., AWS Solutions Architect Associate, AWS SysOps Administrator, AWS DevOps Engineer Professional). Experience working with 3Tier Applications, Serverless Applications and Containers. Experience with DevOps practices and CI/CD pipelines. Experience working in Agile environments.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Event Manager is responsible for managing and optimizing event monitoring processes, focusing on alert tuning and correlation to enhance the efficiency and effectiveness of IT operations. This role plays a key part in ensuring that alerts are actionable, reducing noise, and improving response times. The Event Manager collaborates closely with IT teams, clients, and stakeholders to refine monitoring strategies and ensure alignment with business priorities. The ideal candidate has a strong background in IT event management, monitoring tools, and automation, with a keen focus on continuous improvement to drive operational excellence. Responsibilities: Strategic Planning Develop and implement strategies for alert tuning and event correlation to monitor new technologies, improve monitoring effectiveness and reduce unnecessary noise. Collaborate with clients to understand business requirements and ensure event management aligns with operational goals. Continuously evaluate and refine event management processes to improve response times and incident resolution. Optimization and Analysis Analyze client environments and monitoring data to identify patterns, redundancies, and inefficiencies in alerts. Optimize alert thresholds, rules, and correlation logic to ensure alerts are actionable and relevant. Partner with clients and internal teams to implement best practices for event management and monitoring. Leverage automation to improve event correlation and reduce manual intervention. Collaboration and Communication Work closely with IT service delivery teams to ensure proper integration and alignment of event management processes with broader IT operations. Act as a liaison between clients, monitoring teams, and leadership to communicate event management improvements and outcomes. Provide recommendations and updates to stakeholders on event optimization initiatives and their impact on service delivery. Operational Excellence Oversee the configuration and maintenance of monitoring tools to ensure optimal performance and alignment with client needs. Ensure adherence to ITIL principles and other relevant frameworks in event management processes. Develop and maintain documentation for event management workflows, alert tuning processes, and correlation strategies. Track and report on event management performance metrics, including alert volumes, false positives, and response times. Training and Enablement Provide training and guidance to internal teams and clients on event management best practices, tools, and processes. Foster a culture of continuous improvement and learning within the event management function. Desired Skills and Experience: 5+ years of experience in IT operations, event management, or monitoring systems, with a focus on optimizing alerts and event correlation. Strong understanding of monitoring tools, with experience in Elastic, LogicMonitor, or ServiceNow preferred . Experience with alert tuning, event correlation, and automation to optimize IT operations. Familiarity with ITIL and Service Management processes (e.g., incident, problem, change management). Strong analytical skills, with the ability to assess data and identify opportunities for improvement. Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams. Experience with scripting or automation frameworks (e.g., Python, PowerShell) is a plus. Organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously. A proactive mindset focused on problem-solving and driving continuous improvement. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

We are seeking an experienced AWS Migration Engineer to lead the migration of on-premises infrastructure and applications to AWS Cloud. The ideal candidate will have hands-on expertise in AWS services, tools, and frameworks, as well as the ability to modernize applications and design target state architectures. This role requires deep technical knowledge, problem-solving skills, and proficiency in automation and scripting. Roles and Responsibilities Discovery and Assessment: Perform detailed analysis and assessment of existing infrastructure and applications using AWS tools such as AWS Migration Evaluator, AWS Application Discovery Service, AWS Migration Hub, AWS Application Migration Service, and AWS Database Migration Service (DMS). Provide insights and migration strategies based on the findings. AWS Services Implementation: Design and implement cloud solutions using AWS services, including EC2, VPC, RDS, EBS/EFS, S3, Lambda, CloudWatch, and Transit Gateway. Ensure optimal configuration for performance, reliability, and cost-effectiveness. Networking Setup: Configure secure and reliable network connectivity between AWS and on-premises environments using AWS Direct Connect and Site-to-Site VPN. Troubleshoot networking issues and ensure seamless integration. Automation and Infrastructure-as-Code: Leverage tools like Terraform and Ansible to automate deployments and configurations. Utilize scripting languages such as Bash, PowerShell, and Python to streamline migration workflows and optimize processes. Application Modernisation: Transform legacy applications from monolithic architecture to microservices-based architecture using cloud-native technologies and approaches. Enhance scalability and maintainability. Cloud Architecture Design: Develop and implement the target state architecture for applications and infrastructure on AWS. Ensure that solutions are scalable, secure, and aligned with best practices for cloud environments. Qualifications Proven experience in migrating on-premises infrastructure and applications to AWS Cloud. Strong expertise with AWS tools and services for migration and cloud architecture. Hands-on experience with Terraform, Ansible, Bash/PowerShell scripting, and Python. Knowledge of networking concepts, including AWS Direct Connect and Site-to-Site VPN. Ability to modernize applications and transitioning from monolithic to microservices architecture Proficiency in designing scalable and secure target state architectures on AWS. Strong analytical and problem-solving skills. Ability to drive customer engagement BE/BTech in Computer Science or any equivalent degree. AWS Certifications (e.g., AWS Solutions Architect Associate, AWS SysOps Administrator, AWS DevOps Engineer Professional). Experience working with 3Tier Applications, Serverless Applications and Containers. Experience with DevOps practices and CI/CD pipelines. Experience working in Agile environments.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. Project Manager The Project Manager is responsible for management of assigned technical projects. The Project Managers duties include facilitating coaching and mentoring to the junior project management staff. The Project Manager executes day-to-day management of assigned project segments. In addition, the Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort. Roles and Responsibilities Plan and coordinate all aspects of technical projects from initiation through delivery. Ensure service delivery success and customer satisfaction through effective project management. Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed. Develop, define, and execute project plans, project scope, activities, schedules, budgets and deliverables. Identify needed resources for projects while defining and assigning major project roles. Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. Assign and monitor work of project team, providing technical and analytical support and direction. Interface with clients on technical matters as needed. Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assist with problem resolution or risk mitigation as needed. Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project. Serve as liaison between technical and non-technical teams and vendor/subcontractor organizations to ensure all project targets and requirements are met. Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement. Directly oversee employees assigned to project. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Identify project management coordination process gaps or areas for improvement. Recommends and implements solutions. Utilize Ahead systems (PSA, etc.) to maintain updated project information. Assist in presales efforts including OA, SOWs, and customer presentations. Develop customer relationships and aids in identifying additional sales opportunities. Qualifications Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects. Knowledgeable of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies Knowledgeable of industry project management best practices (i.e., Project Management Body of Knowledge - PMBOK). Knowledgeable of the company's products and services. Solid understanding of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation) and the correct project application. Excellent analysis, problem-solving, team, conflict management, and time management skills. Strong verbal and written communication skills. Must have experience with data center infrastructure hardware and/or software. Possess advanced skills in the use of project management software. Demonstrate ability to manage project budgets and timelines. Must be adept with the use of negotiation techniques to reach agreement when there are widely-differing viewpoints. Effectively facilitate interaction with executive level clients. Able to consistently set clear expectations, manage team performance, and build high morale among team members. Successfully maintain confidentiality and carry out assignments that are sensitive in nature. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

As a Technical Consultant, you will utilize your knowledge and experience to design, develop and deploy solutions for an array of technologies. You will work with a collaborative team, mentoring associates and ensuring development efforts are well documented and delivered with quality. A Technical Consultant is an experienced field professional, who combines a breadth of knowledge across open-source and cloud technologies with external customer delivery experience. They are expected to participate in customer engagements and exhibit commercial awareness along with applicable communication skills. You will work with customer service owners, process owners and various service delivery groups and participate in customer engagements, demonstrations and meetings in a professional and courteous manner. Roles and Responsibilities Participate on project teams to deploy solutions across open-source and cloud technologies Participate in architecting open-source and cloud related technology solutions involving such challenges as storage, messaging, streaming, analysis, scalability, development operations and security Support pre-sales Professional Services teams to drive open-source and cloud technologies providing technical expertise to Ahead and our customers Participate in customer requirements and design to achieve customers business goals, contributing to scoping, planning, implementing, testing and methodology Participate in development and testing activities in customer engagements with limited supervision Participate in the design of complex solutions Participate in the creation of written deliverables Participate in client workshops Participate in client demos and working sessions Influence direct team members and external customers regarding policies, best practices and procedures Support senior team members and project leaders Obtain and maintain certifications with associated qualifications Contribute to the creation and maintenance of project collateral Communicate with external customers involving moderately complex negotiation and explanation of deliverables Work to influence direct team members and external customers at an operational level regarding policies, practices, and procedures Understands performance, scaling and functional characteristics of software technologies Mentor junior staff and support project leadership Qualifications Customer facing role for min. of 5+ years 3+ years designing, securing and deploying large-scale applications and solutions Experience with one of the major cloud vendor environments (development, access, migration) 3+ years' experience in DotNet core and React Effectively communicate with, and present to all levels of the organization Subject matter expert in at least one open-source and cloud technology. Architect level development skills in Dotnet. Architect level development skills in at least one messaging protocol (ex. Kafka, RabbitMQ, JMS, etc.) Strong skills integrating third party tools and solutions Strong project and situational awareness Strong attention to detail Self-starter Expectations Seasoned professional individual contributor Perform core project work with limited supervision Provide data and situational analysis and in-depth evaluation for individual technologies (such as messaging, data flow, transformation and storage, cloud platforms and their respective capabilities). Author and coordinate technical documentation Coordinate cross-team and practice initiatives as necessary to support Professional Services Ability to understand open-source and cloud use-cases, and recommend standard design patterns commonly used in such solutions (best practices) Can lead written deliverable creation within their area of expertise and drive projects to successful completion Strong working knowledge to own components of a complex solution Can clearly articulate the scope of the project and work they are tasked to perform Can articulate how their work relates to the business objectives for the project Proactively assist project management with concerns and solutions concerning project support and potential overruns Initiate and participate in authoring PCR requests when additional work is being requested Identify client requests that are out of scope and escalates to the project manager or sales team

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. Responsibilities: Possess a strong understanding of routing protocols such as BGP, OSPF, EIGRP, and IPsec for secure and efficient network communications. Demonstrate expert-level knowledge of networking technologies, WAN communications, and security concepts, including TCP/IP, QoS, MPLS, and IPSec. Participate in the deployment of complex solutions, create written deliverables, and conduct client workshops Ability to communicate and execute architecture strategy & approach in clear, concise, and understandable terms to client senior management and other client stakeholders Ability to implement design architecture objectives that align with client demand & business goals Receptive listening skills, with the ability to present ideas in a clear, concise fashion to technical and non-technical audiences Excellent situational leadership and timely decision-making skills Passionate about successful customer outcomes Ability to work effectively within all levels of an organization (internally & externally) Ability to work both individually and in a team environment Demonstrated ability to deliver multiple IT projects on time and within budget Ensure knowledge transfer to relevant client teams for smooth operation of deployed solutions Obtain and maintain certifications with associated qualifications Qualifications Minimum 5 years of networking experience in enterprise environments, with focus on SD WAN technologies Deep hands-on technical knowledge and expertise inPalo Prisma (and native) and Fortinet SD WAN. Silverpeak, Cisco Viptela, Versa, or Velocloud a plus. Deep expertise in route/switch architectures Strong sense of ownership, problem solver, sense of urgency and ability to be proactive in resolving challenges Palo Alto certificationPCNSE or PCNSC Cisco certificationCCNP or CCIE Fortinet certification nice to have Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. As a Services Operations Specialist, you will work closely with key stakeholders from across our organization including Sales, Engineering, Service Delivery, Sales Operations, Legal, and Finance. To be successful in this role, you will need to be a master communicator with a desire to learn a lot very quickly and to work in a fast-paced, highly collaborative, and results-driven environment. Roles and Responsibilities: Draft, edit, and distribute client-facing scope documentation (Statement of Work, Project Change Requests, etc.) with a focus on accuracy and quality. Manage internal and Client deadlines to ensure deliverables are completed in a timely manner and to ensure that turn-around times wont negatively impact a sale. Work within Salesforce to accurately update records, adjust pricing and hours, and manage requests. Identify any risks associated with an opportunity and make decisions to determine required approvals or steps needed to mitigate risks. Communicate key information to internal stakeholders throughout the lifecycle of a sales campaign, including escalations and exceptions, as needed. Organize and maintain project-related scope documentation and other assets in Teams/SharePoint. Identify and escalate any issues that appear within the OA process and work with the appropriate teams to remediate said issues. Qualifications: 2-5 year(s) work experience in a corporate setting. Proficiency with Microsoft Office products (Word, Excel, PowerPoint). Proficiency with Microsoft collaboration tools (SharePoint, Teams). Experience with Salesforce (not required). A commitment to delivering a consistently high-quality work product. A mastery of the English language and written communication skills (spelling, grammar, punctuation). A sense of urgency in meeting deadlines. Strong attention to detail. Ability to work independently and own a number of different task types. A high level of communication with internal teams. The ability to effectively toggle between multiple projects. Eagerness to learn new concepts and skills. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Senior Consultant, ADDM (Application Discovery and Dependency Mapping) is responsible for leading and delivering Application Discovery and Dependency Mapping project workstreams. They are the subject matter expert (SME) for Application Discovery and Dependency Mapping. The SME works closely with other technology SMEs to build and validate accurate application affinity groups and associated business applications within the ADDM platform. Key Responsibilities Use of Application Discovery and Dependency Mapping platforms including but not limited to Device42. Creates and maintains ADDM platform configurations to accommodate Client requirements. Configures and maintains automated discovery jobs and associated scheduling. Coordinate efforts with other SMEs, Client resources, and vendors to remediate discovery job errors. Lead ADDM workstreams including assisting in project plan development, project status reporting, coordination of Client and internal resources, and adhering to established project schedules and timelines. Independently work with Client stakeholders to ensure affinity groups and associated business applications are accurately developed and validated in the ADDM platform. Generate standard and custom reporting to support the development of project deliverables. Participate as a subject matter expert in project workshops. Maintain close communication with Client stakeholders including senior leadership on matters that require explanation, interpretation, or advice. Develop and promote relationships both internally and with client stakeholders. Participate in business development efforts for ADDM opportunities including assisting or leading POCs and demos, project scoping, and proposal development. Mentor other internal resources on the use of ADDM platforms by leading training and knowledge transfer sessions. Qualifications At least five (5) years as an IT Manager, Director, or Consultant at a Management Consultant Organization (Big 4, Slalom, etc.). At least two (2) years of experience in conducting Application Discovery and Dependency Mapping with Device42. Experience with other platforms such as Flexera Foundation/Cloudscape, ServiceNow Discovery/MID, AWS Migration Evaluator, Microsoft Azure Migrate, and/or Google StratoZone is also highly preferred. Experience with other systems of record such as ServiceNow CMDB, LeanIX, Confluence, Jira, SolarWinds, Datadog, Dynatrace, etc. are also important skills used in the delivery of ADDM services. Knowledge of ITSM and ITOM processes including CMDB. Understanding of authentication technologies such as Active Directory, LDAP, TACACS, CyberArk, etc. Basic understanding of Linux/Unix shell commands. Understanding of networking topics including IP Addressing, TCP/UDP Ports, TCP/IP Protocols, load balancers, firewalls, NAT, etc. Ability to troubleshoot a network connection by using ping, traceroute, netstat and other commands. Understanding of common application architectures and components (database, middleware, web, etc.) Basic understanding of IaaS/PaaS cloud computing. Experience and/or familiarity with AWS, Azure, Google are a plus. Ability to manipulate and analyze large data sets in Microsoft Excel and Microsoft PowerBI for data visualizations. Ability to communicate esoteric technical concepts to business leaders using verbal communication and visual aids such as PowerPoint or PowerBI. Education Undergraduate degree in Computer Science, Mathematics, or similar discipline. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The High-Performance Computing Storage Engineer is primarily responsible for the overall health and maintenance of storage technologies in our managed services customer's environments. Our Storage Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers. Key Responsibilities Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities Plan and perform maintenance activities Assess customer environments for performance and design issues and propose resolutions Work across technical teams to troubleshoot complex infrastructure issues Create and maintain detailed documentation Serve as a subject matter expert and escalation point for storage technologies Work with vendors to resolve storage issues Communicate with customers and internal team with transparency Participate in on-call rotation Completion of training and certification as assigned to further skills and knowledge Skills Required Bachelors degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education 5+ years of expert level experience managing storage infrastructure in high-performance computing environments including, file systems, storage appliances, and data workflows. Experience configuring, maintaining, and tuning Ceph clusters. Experience configuring, maintaining, and tuning distributed file systems (e.g., Lustre, GPFS, NFS, GlusterFS) Experience with InfiniBand networking preferred. 1+ years working with monitoring platforms; Elastic Observability is a bonus 1+ years working with an enterprise ITSM systemService Now is a bonus Familiarity with high-performance computing (HPC) schedulers (e.g., SLURM, PBS, Torque) and their interaction with data storage systems. Understanding of data protection mechanisms, including data replication, backup strategies, and disaster recovery in HPC environments. Experience with containerization (Docker, Singularity) in an HPC context for data processing and application deployment. Solid working knowledge or Linux and scripting a plus. Experience with machine learning or data science workflows in HPC environments a plus. Managed Services or consulting experience is required. Strong background with customer service High level problem-solving and communication skills Strong oral and written communications skills Related Storage certifications are a bonus. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

AHEAD is searching for a Virtualization/VDI/Citrix/Horizon Engineer to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Our Virtualization Engineer is a valued member of the Managed Services Technical Operations Team responsible for incident management, service request management, and change management virtualization support for all Managed Services customers. This position will report to and receive direction from the Manager, Technical Operations. Roles and Responsibilities Provides Tier-2/3 technical support to clients Administer, maintain, and support a variety of complex client AVD/Citrix environments Identify, analyse, and resolve problems on a variety of VDI platforms Handles day-to-day VMware vSphere operational tasks including but not limited to: Performance analysis of overall system health Disk and Network management, configuration, and troubleshooting Apply software updates and deploy new systems Troubleshooting performance or configuration issues on virtualization platform hardware. Perform root cause analysis for issues / provide workarounds to ensure business continuity Troubleshooting performance or configuration issues on VDI platform hardware Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues Ensure that all incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customers expectations and within the agreed Service Level Agreement (SLA) Create and maintain client technical documentation Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA Work with the Manager of Technical Operations to understand client business needs, identify solutions, and provide strategic recommendations Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices Manage incident/task workflow, prioritize requests, and maintain transparent communication. Manage and exceed client expectations Complete yearly training plan objectives and relevant certifications Qualifications Minimum of 8+ years of related experience with Citrix/AVD/Azure Virtual desktop. Experience with virtualization platform hardware such as Nutanix, Dell, HPE, Cisco UCS is required Minimum of 6+ years of related experience with Citrix/Horizon. Managed Services or Consulting experience is a plus Experience with performance monitoring tools LogicMonitor, SolarWinds, Control Up, etc. Ability to effectively interact with all levels of business via phone, written communication, and in-person Team collaboration, responsiveness, ability to multi-task Strong sense of urgency, ability to set priorities and perform the job with little guidance Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Reporting skills critical Strong interpersonal and communication skills (written and oral) required Strong analytical and problem-solving skills Self-motivated with the ability to work in a fast-paced environment

We are seeking a highly skilled and experienced Senior Technical Consultant ServiceNow to join our team. The ideal candidate will have at least 7 years of hands-on experience with the ServiceNow platform, strong communication skills, and a proven track record of successful customer interactions and project deliveries. This role demands a deep understanding of ITSM, Service Portal, Integrations, and ITOM modules such as Discovery, CMDB, and Hardware Asset Management (HAM). Roles and Responsibilities Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team Customize and configure core ServiceNow applications including ITSM, Service Portal, and ITOM modules (Discovery, CMDB). Conduct workshops and demos for stakeholders and end users. Collaborate with internal teams and clients to ensure high-quality delivery. Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions. Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities. Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations. Perform ongoing Discovery and CMDB maintenance Develop, review, and optimize scripts Business Rules, Script Includes, UI Policies, Client Scripts, etc. Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed. Comfortable working in Agile environments with active sprint participation and backlog grooming. Qualifications 7+ years of experience working with ServiceNow, including hands-on development and implementation. Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM. Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences. Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements. ServiceNow Certified System Administrator ,Certified Application Developeror Certified Implementation Specialist certifications preferred. Experience with additional ServiceNow modules like HRSD, or GRC.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. AHEAD is searching for an Onboarding Engineer to be a part of our Managed Services team. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Responsibilities Configure infrastructure in the client environment to be added into monitoring including Network, Server, Storage, Backup, Data Protection, Hyperconverged, ESXi, and other infrastructure. Create client technical documentation. Communicate the status of the onboarding project tasks. Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices. Serve as a technical subject matter expert and as an escalation point on complex monitoring issues for the Managed Services team. Qualifications/ Technology Experience: Minimum of 5+ years of related experience in supporting Windows / Linux in an enterprise environment. Experience with Windows, Active Directory, DHCP, DNS, and certificates. Linux OS configuration and troubleshooting preferred. A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education. Managed Services or Consulting experience is a plus. Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels. Skilled in achieving results in a customer centric environment. Self-motivated with the ability to work in a fast-paced environment. Experience with performance monitoring tools Elastic, LogicMonitor, SolarWinds, etc. Ability to effectively interact with all levels of business via phone, written communication, and in person. Team collaboration, responsiveness, ability to multi-task. Strong sense of urgency, ability to set priorities and perform the job with little guidance. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. Data Engineer (Internally known as a Technical Consultant) AHEAD is looking for a Technical Consultant Data Engineer to work closely with our dynamic project teams (both on-site and remotely). This Data Engineer will be responsible for hands-on engineering of Data platforms that support our clients advanced analytics, data science, and other data engineering initiatives. This consultant will build, and support modern data environments that reside in the public cloud or multi-cloud enterprise architectures. The Data Engineer will have responsibility for working on a variety of data projects. This includes orchestrating pipelines using modern Data Engineering tools/architectures as well as design and integration of existing transactional processing systems. As a Data Engineer, you will implement data pipelines to enable analytics and machine learning on rich datasets. Responsibilities: A Data Engineer should be able to build, operationalize and monitor data processing systems Create robust and automated pipelines to ingest and process structured and unstructured data from various source systems into analytical platforms using batch and streaming mechanisms leveraging cloud native toolset Implement custom applications using tools such as Kinesis, Lambda and other cloud native tools as required to address streaming use cases Engineers and supports data structures including but not limited to SQL and NoSQL databases Engineers and maintain ELT processes for loading data lake (Snowflake, Cloud Storage, Hadoop) Leverages the right tools for the right job to deliver testable, maintainable, and modern data solutions Respond to customer/team inquiries and assist in troubleshooting and resolving challenges Works with other scrum team members to estimate and deliver work inside of a sprint Research data questions, identifies root causes, and interacts closely with business users and technical resources Qualifications: 3+ years of professional technical experience 3+ years of hands-on Data Warehousing. 3+ years of experience building highly scalable data solutions using Hadoop, Spark, Databricks, Snowflake 2+ years of programming languages such as Python 3+ years of experience working in cloud environments (Azure) 2 years of experience in Redshift Strong client-facing communication and facilitation skills Key Skills: Python, Azure Cloud, Redshift, NoSQL, Git, ETL/ELT, Spark, Hadoop, Data Warehouse, Data Lake, Data Engineering, Snowflake, SQL/RDBMS, OLAP Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The High-Performance Computing Infrastructure Engineer is primarily responsible for the overall health and maintenance of storage technologies in our managed services customer's environments. Our HPC Infrastructure Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers. Roles & Responsibilities Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities Plan and perform maintenance activities Assess customer environments for performance and design issues and propose resolutions Work across technical teams to troubleshoot complex infrastructure issues Create and maintain detailed documentation Serve as a subject matter expert and escalation point for storage technologies Work with vendors to resolve storage issues Communicate with customers and internal team with transparency Participate in on-call rotation Completion of training and certification as assigned to further skills and knowledge Skills Required Bachelors degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education 5+ years of expert level experience managing infrastructure in high-performance computing environments including configuration, troubleshooting, and best practice. 1+ years of experience with Nvidia DGX preferred. Experience with high-performance computing (HPC) schedulers (e.g., SLURM, PBS, Torque) required. Experience configuring, maintaining and troubleshooting Kubernetes. Experience with storage technology (e.g., Ceph, Vast Data Platform) and distributed file systems (e.g., Lustre, GPFS, NFS, GlusterFS). Experience with machine learning or data science workflows in HPC/AI environments Advances experience with Linux operating systems. Experience configuring, maintaining and troubleshooting Nvidia/Mellanox (Cumulus OS) switches a plus Experience with both ethernet and InfiniBand networking a plus. 1+ years working with monitoring platforms (e.g., Prometheus, Grafana); Elastic Observability experience is a bonus 1+ years working with an enterprise ITSM systemService Now is a bonus Previous experience with automation tools such as Ansible, Puppet, or Chef a plus. Managed Services or consulting experience is required. Strong background with customer service High level problem-solving and communication skills Strong oral and written communications skills Related network certifications are a bonus. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The High-Performance ComputingNetwork Engineer is primarily responsible for the overall health and maintenance of storage technologies in our managed services customer's environments. Our Network Engineers are a valued member of the Managed Services Infrastructure Practice responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers. Key Responsibilities Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management activities Plan and perform maintenance activities Assess customer environments for performance and design issues and propose resolutions Work across technical teams to troubleshoot complex infrastructure issues Create and maintain detailed documentation Serve as a subject matter expert and escalation point for storage technologies Work with vendors to resolve storage issues Communicate with customers and internal team with transparency Participate in on-call rotation Completion of training and certification as assigned to further skills and knowledge Skills Required Bachelors degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education 5+ years of expert level experience managing Network infrastructure in high-performance computing environments. Experience configuring, maintaining and troubleshooting Nvidia/Mellanox (Cumulus OS) switches required. Strong knowledge of Kubernetes and its networking components (CNI, Service Mesh, etc.) Understanding of VPNs, Load Balancers, VPCs, and hybrid cloud networking Experience with both ethernet and InfiniBand networking. 1+ years working with monitoring platforms; Elastic Observability is a bonus 1+ years working with an enterprise ITSM systemService Now is a bonus Familiarity with high-performance computing (HPC) schedulers (e.g., SLURM, PBS, Torque) and their interaction with data storage systems. Experience with network containerization (Docker, Singularity) in an HPC context for data processing and application deployment. Solid working knowledge or Linux and Python scripting a plus. Previous experience with network automation tools such as Ansible, Puppet, or Chef a plus. Experience with machine learning or data science workflows in HPC environments a plus. Managed Services or consulting experience is required. Strong background with customer service High level problem-solving and communication skills Strong oral and written communications skills Related network certifications are a bonus. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.