1985 Delivery Management Jobs - Page 4

Mahindra & Mahindra Limited. is looking for Sr. Manager - PMO to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Greater Noida, U.P. Essential Functions Working with the Team to ensure smooth function of the Amazon transportation operations at Noida. -Executing the delivery process from delivery station to customer address. Ensure enough bandwidth in delivery team to ensure peak time delivery management. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Essential Skills Strong execution skills, Action oriented, go getter Resourceful to identify the way to get things done using limited resources Ability to work under pressure situations Ability to work and perform station operations independently. Ability to work in ambiguous situations and to come out with solutions as per the situations faced. Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. A day in the life Interact with multiple stakeholders and get things done. Regular show of ownership and bias for action. Speak, write, and read fluently in English Experience with Microsoft Office products and applications Bachelors degree

Fast-Frogward Your Career to Years From Now Be part of a team where your work takes center stage, shaping the future of software development. At JFrog, we solve critical challenges for leaders like Amazon, Google, and Netflix. Every day brings opportunities to innovate and push boundaries in a fast-moving, frogward-thinking culture. If you want your work to matter and thrive on nonstop innovation, JFrog is your place. We are looking for a talented and experienced Technical Success Manager to enable outcome-focused engagements with JFrog customers ,focusing on three aspect To Accelerate adoption of the product and value realization To explore new opportunities of expansion by understanding the scope of customer use cases To enhance customer loyalty. As a Technical Success Manager at JFrog you will have the below responsibilities... Focus on the customer s continuous interactions with JFrog, the customer s lifetime value and the associated NPS/CSAT scores. Assist our customers in creating an adoption/rollout plan to ensure they are confident in successfully socializing and embedding the JFrog Platform Provide Service to JFrog Sales team by focusing on customers strategy, and to make sure JFrog platform helps customers achieve their goals, enabling the JFrog Sales account manager to be there when customers need them and to get renewals, upsells done on time. To formulate and deliver projects by collaborating with JFrog customers based on agreed upon timelines Work with the Solution engineering and Professional Services team to ensure all customers complete their projects timely and successfully Focus on NPS/CSAT and Customer Lifetime Value . Monitor the customer health and their perception of JFrog brand by becoming a Platform Health Expert. By effectively communicating technical knowledge and Operational Excellence to customers on best practice and ensure they maintain a healthy platform Be first point of escalation Develop full understanding of JFrog platform , Including The value proposition and sales messaging Out of box reporting where needed To be a Technical Success Manager at JFrog you need... 5+ years of professional experience preferably in customer success management, relationship management, delivery management, consulting or enterprise delivery 2+ years of experience is Software industry preferably in SaaS companies Ability to effectively liaise with customers and regional teams/leadership. Ability to effectively present technical presentations Flexibility in working hours to accommodate our global presence Understanding Linux commands would be add on Understanding on K8s,Docker must Exposure to Devsecops, MLops is add on Here s what our employees have to say about working at JFrog: "I wanted to work in a company that takes technology forward." "Our business is so interesting because it is constantly moving, and we have to adapt new solutions to the challenges that arise from the customers." "It s nice to work for a company with a must-have product, not a nice-to-have." About JFrog: JFrog is the only end-to-end software supply chain platform that provides complete visibility, security, and control for automating the delivery of trusted releases from code to production. Our platform enables organizations to manage, secure, and automate their software delivery process, fueling innovation without worry. We empower companies to build and release software faster and more securely than ever before. With over 7,500 customers worldwide, including many Fortune 100 companies, JFrog is at the forefront of global innovation. Join us in shaping the future of software delivery and contributing to solutions that empower some of the worlds most influential industries. NOTE: The job location is Bangalore (Bellandur) and we follow a hybrid model, mandatory 3 days/week work from office.

About Us PayU, India's leading online payment solutions provider, is regulated under the Reserve Bank of India and has advanced solutions to meet the digital payment needs of the Indian market. PayU India aims to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers (merchants, banks and consumers) through technology. PayU provides payment gateway solutions to online businesses through its cutting-edge and award-winning technology. PayU is one of the leading payment gateways in India & has empowered 5 lakhs+ businesses, including leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, BNPL, QR, UPI, Wallets, and more. It is a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers & easy to implement integrations across card-based EMIs, pay later options and new-age card-less EMIs. PayU offers merchants best in industry success rates while ensuring a seamless checkout experience. Role Description We are looking for a Vice President - Product to lead the product team for some of our critical core product areas. The product leader would be responsible for owning the overall Payments NPS across all of PayU’s business units; and specifically focus on solving for merchant pain points. Additionally, the person would be responsible for leveraging PayU’s data to provide right insights and analytics to merchants to grow their business We are looking for a product leader with overall 15+ years of experience with payments/internet background, out of which at least 8+ years should be in leadership role. As the portfolio grows, the product development in this role would have a larger share of new product development along with some share of optimizing existing flows. We are sharing some of the key skill sets required to succeed in this role: Key Responsibilities Product Leader for multiple Core Products across Payments Drive deep product synergy & knowledge sharing in the integrated org. Develop and own the overall product strategy, vision, and roadmap in alignment with the company's strategic goals and market opportunities. Lead and mentor a team of product leader, product managers, providing guidance, setting goals, and fostering their professional growth. Collaborate closely with cross-functional teams, including engineering, business, sales, design, marketing, and operations, to translate business goals into actionable product initiatives. Drive the entire product development lifecycle, from ideation to launch, ensuring high-quality and timely delivery of products and features. Ideal Experience Post-Graduate, with 15+ years of experience in FinTech/ Payments industry of which at least 8 years should be in hands product management role Product Thinking Providing best onboarding experience – TAT, frictionless, improve product penetration Improving Product Discovery, engagement, reducing churn User Empathy Understanding different user types and their needs Synthesize user needs into insights Strategic Thinking Ability to lead effective brainstorming with peers from Design, Marketing and Analytics team Ability to frame the problem, pull in external dynamics, involve key stakeholders, generate/prioritize ideas with appropriate support Communication Articulate business problems to engineering partners well Write and deliver presentations to stakeholders with appropriate support Collaboration PM should be considered as strong thought partner by peers Team handling experience Proactively identifies and solves problems with other product functions Delivers small and big features with little-no errors Team Management Extensive experience in leading a team of product managers Ability to mentor team and guide them to identify solutions High level of maturity in delivery management in terms of project planning, execution, quality and reporting & stake holder expectation management

We are looking for a self-driven, success-oriented, and inspiring leader for the position of Practice Delivery Leader (PDL) for SAP practice. The leader will manage SAP accounts/engagements and be responsible for executing delivery across multiple accounts, ensuring customer success, profitable growth, employee satisfaction, capability building, and innovations by leveraging the ecosystem. Key Responsibilities: - Manage delivery of SAP complex and large programs/accounts of size 800+ FTEs and revenue of $140+ Mn. - Manage C-level customer relationships and identify growth opportunities. - Conduct regular delivery cadence with customer/internal stakeholders to prevent schedule/cost overruns proactively and implement best delivery practices. - Ensure Y-o-Y 15% profitable growth and meet operating margins target. - Drive forecasting and fulfilment for the accounts from both confirmed opportunities as well as the opportunities in the pipeline. - Enable/implement value-added services and solutions to customers in line with s offerings. - Understand delivery operational parameters and align them to organization norms. - Understand customer vision and proactively build solutions to manage sustained growth. - Drive delivery-led growth by scoping/farming new opportunities within the accounts proactively. - Align with client partners to build winning solutions and deliver. Key Skills: - Total experience of 17+ years in SAP space with at least 5+ years as a Delivery Leader/PDL. - Experience in SAP Implementation, Rollout, and AMS programs with different SDLCs and engagement levels. - Knowledge of Estimation techniques and Quality parameters. - Client Centricity, Execution Excellence, Collaborative Working, Nurturing People, Passion for Results, Strategic Perspective, Stakeholder Management, Managing Complexity, Problem Solving & Decision Making.

Job Summary : The Service Delivery Manager - Digital Services will manage the delivery of digital solutions to our clients, ensuring high-quality service and operational excellence. This role involves leading digital service teams, coordinating with clients, and driving continuous improvement in digital service processes. Key Responsibilities : Lead and manage digital service delivery teams to ensure timely and effective delivery of digital solutions. Develop and maintain strong relationships with clients, serving as the primary point of contact for digital service-related inquiries. Monitor digital service delivery performance, identifying areas for improvement and implementing digital solutions. Collaborate with internal teams to ensure alignment and support for digital service delivery objectives. Prepare and present regular reports on digital service delivery performance to senior management. Ensure compliance with company policies, procedures, and industry regulations related to digital services. Drive continuous improvement initiatives to enhance digital service quality and efficiency. New Business Development support to sales team. Experience in Data and AI related projects. Qualifications : Bachelors degree in Business, IT, Digital Marketing, or a related field. Proven experience in service delivery management with a focus on digital services. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to analyze digital data and generate actionable insights. Familiarity with digital service delivery frameworks and methodologies (e.g., Agile, DevOps). Problem-solving skills and a proactive approach to managing digital challenges. Preferred Skills : Experience in [specific digital industry] is a plus. Certification in digital service management frameworks or methodologies. Knowledge of digital marketing tools and platforms. Benefits : Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Retirement savings plan with company match. Opportunities for professional development and career advancement in digital services. Please share your updated profile - meenakshi.biradar@hcltech.com

APAC Occupancy Planning and Management Delivery Director & Regional Lead Leadership & Team Management Lead, mentor, and manage teams of Occupancy Planning professionals embedded on major client accounts throughout the assigned region. Act as the primary representative of the OPM business in the assigned region, nurturing client relationships and ensuring satisfaction with service delivery. Coach managers and provide clear directions to help account teams consistently meet client objectives and contractual obligations. Client Engagement & Delivery Excellence Cultivate and maintain strong partnerships with clients, driving consistent , high-quality occupancy planning and management services. Serve as the escalation point for client concerns and deliver prompt, effective solutions. Ensure best-practice adherence and operational consistency across regions. Business Development Proactively identify and pursue business growth opportunities within the market. Present and pitch OPM services to prospective clients, including developing tailored organizational models, defining scopes of work, preparing cost proposals and negotiating contract terms. Contribute to the expansion of OPM services, leveraging digital innovation and new delivery models. Collaboration & Integration Work collaboratively with cross-functional leaders and teams to ensure smooth integration and consistent delivery of OPM services, including partnership with Space Data Management (Auto CAD & CAFM/IWMS systems team), PMO, and Transition teams. Drive process improvements and share innovative ideas across the business and with clients. Develop a strong internal network and partnership with internal business lines with the intent of growing the OPM business. Talent Development Create opportunities for career growth and professional development within the OPM team, offering clear pathways and training programs. Partner with HR and regional teams for effective recruitment, onboarding, performance management and retention of top talent. Compliance & Governance Uphold and ensure compliance with all contractual obligations, service level agreements, and industry standards. Foster a culture that aligns with company values and promotes service excellence. Requirements Minimum 10 years of professional experience leading occupancy planning or corporate real estate teams, with demonstrable success in client service and team management. Strong commercial and financial acumen. Responsibility for P+L management and revenue targets . Proven ability to influence and achieve results through others. Excellent stakeholder management and networking skills. High degree of self-awareness, emotional intelligence, and relationship-building ability. Persuasive communicator with strong presentation skills; able to articulate complex concepts to clients and internal Senior Leadership (COO level) teams clearly. Bachelors degree in Architecture , Design, or a related field; Masters degree or MBA is preferred. Experience leading large, multi-cultural teams, ideally in a global corporate real estate environment. Fluent in English; proficiency in one or more APAC/India languages is a strong plus. Willingness to travel up to 10% and work across multiple time zones, predominantly within APAC and with stakeholders in the US. Key Competencies Strategic Thinking: Sees the big picture, simplifies complexity, and solves problems creatively. Change Management: Adaptable to change, intellectually curious, and driven to innovate. Collaboration: Builds strong relationships and works effectively with others. Execution: Delivers results with accountability and resilience. Client Focus: Prioritizes client success and business outcomes. Inspiring Leadership: Energizes and motivates teams, creating vision and strategy.

Core Functions Overall project planning, execution, monitoring, control, and closure Leadership of the project team to achieve objectives Management of project constraints (scope, schedule, budget, quality, risk) Stakeholder engagement and communication Specific Responsibilities Project Planning and Initiation Develop comprehensive project plans and schedules Define project scope, goals, and deliverables Create work breakdown structures (WBS) Establish resource requirements and allocation plans Develop risk management strategies Team Leadership and Management Build, develop, and lead project teams Assign responsibilities and provide clear direction Motivate team members and address performance issues Facilitate collaboration and resolve conflicts Conduct regular team meetings and progress reviews Budget Management Develop and maintain project budgets Monitor expenses and track financial performance Forecast costs and identify potential budget variances Implement cost control measures when necessary Prepare financial reports for stakeholders Schedule Management Create and maintain detailed project schedules Track milestone completion and deliverable deadlines Identify and address schedule variances Implement recovery plans when projects fall behind Report on progress against timeline Stakeholder Management Identify and analyze project stakeholders Develop and execute stakeholder engagement strategies Manage expectations and communicate project status Address stakeholder concerns and resolve issues Build and maintain productive relationships Quality Management Establish quality standards and requirements Implement quality control processes Monitor deliverables for compliance with standards Conduct reviews and address quality issues Ensure continuous improvement Risk and Issue Management Identify potential risks and develop mitigation strategies Monitor and track risks throughout the project lifecycle Address issues promptly and implement solutions Document lessons learned for future projects Manage change requests and scope modifications Reporting and Documentation Prepare regular status reports for stakeholders Document project decisions and changes Maintain comprehensive project records Create final project documentation and closure reports Conduct post-project evaluations Required Skills Strong leadership and team management abilities Excellent communication and negotiation skills Strategic and analytical thinking Problem-solving and decision-making capabilities Organizational and time management proficiency Technical knowledge relevant to the project domain Project management methodology expertise

Responsible for driving day to day project and customer delivery. This is a project implementation and management role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes along with TC compliances.Responsibilities Regularly participates in important projects or activities as a full contributing team member. Assists the team in conducting site visits with the team for fiber n/w - OSP execution & follow-up with Partners for ROW permissions and SD recoveries. Having exp of Team management, resource management and material management etc. Actively coordinate site preparation for readiness related to ramp up of resources and infrastructure. Ensure all installation functions are performed in a timely fashion to meet agreed SLA s/KPI Perform escalation management, wherever necessary and in case project is in jeopardy.

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Mandatory Skills : Project Management. Experience : 8-10 Years.

Key Responsibilities Monitor and analyze security events; escalate critical incidents. Lead deepdive investigations and forensic analysis of incidents. Serve as escalation point for L1/L2 analysts and guide them through complex workflows. Threat huntingproactively discover vulnerabilities and malicious activity. Conduct security assessments, identify control gaps, and recommend strategic improvements. Collaborate with IT and business units to coordinate response and remediation. Develop, refine, and document incident response protocols and security procedures. Mentor, train, and provide technical guidance to junior staff. Prepare detailed incident reports and after-action reviews for stakeholders. Mandatory Skills: Graphic Designing. Experience: 3-5 Years.

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Mandatory Skills: Project Management . Experience: 8-10 Years .

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Role description Driving BU initiatives across the entire spectrum of internal operations. Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers. Executing the above guidelines/strategies to better adherence to business processes. Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter. Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes. Execute cost benefit interpretation of internal programs. Mentoring, managing and leading the sales operations team. Competencies Ability to work collaboratively across business functions and leadership role. Ability to negotiate within a matrixed organizational structure. Strong Program Management experience Ability to manage and lead to connect with senior management team Education and Experience: - Previous program management and business operations exposure. - Should have strong execution & analytical skills. - Education qualifications - Engineer / MBA. team. - Ability Mandatory Skills: Delivery Management. Experience: 8-10 Years.

We are looking for a highly skilled and experienced professional with 1-3 years of experience to join our team as an Analyst - L2. The ideal candidate will have a strong background in WFM (Ops) and excellent analytical skills. Roles and Responsibility Analyze and solve increasingly complex problems. Interact with peers within Accenture on a daily basis. Have some interaction with clients and/or Accenture management. Work independently as part of a team, making decisions that impact own work and potentially others'. Oversee small teams or work efforts (if in an individual contributor role) at a client or within Accenture. Manage medium-small sized projects or project steps. Job Requirements Strong understanding of WFM (Ops) principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Experience working with clients and managing multiple projects simultaneously. Strong attention to detail and ability to meet deadlines. Mandatory Skills: Business Analyst/ Data Analyst(Media). Experience: 1-3 Years.

You will be responsible for managing projects and programs from start to finish, ensuring timely and high-quality deliverables within budget that meet customer and business expectations. As a Technical Program Manager, you will leverage your product and business acumen, technology expertise, and project management skills to oversee delivery. You will be adept at engaging both technology and product teams to ensure efficient design and implementation strategies. Your role will involve driving business delivery by optimizing processes, monitoring engineering productivity, and upholding best practices. You will define and implement cross-team processes to enhance efficiency, establish metrics for measuring process effectiveness, and promote adoption throughout the organization. Additionally, you will monitor and report on complex programs to provide updates to technical and non-technical teams as well as senior management. With a strong blend of technical, project management, and business acumen, you will serve as the primary contact for managing delivery across the software development lifecycle. You should be comfortable handling multiple priorities in a fast-paced environment and effectively managing stakeholders from various cross-functional teams. As an ideal candidate, you should hold a degree in Computer Science with over 10 years of experience, including at least 6 years in a software engineering role and 5 years in delivery management within a service organization. You must have a proven track record of delivering exceptional consumer experiences on web or mobile applications and possess a deep understanding of technical designs and sub-systems. Experience in establishing engineering organizations and promoting best practices is highly desirable. Your strategic thinking, methodical execution, and hands-on knowledge of development, QA, and deployment phases, along with SDLC methodologies, will be crucial to your success in this role. Excellent written and verbal communication skills, the ability to work effectively with diverse teams, and familiarity with technologies such as Java/J2EE and RDBMS are essential. Prior experience in project metrics and business impact tracking is advantageous. If you are an energetic individual with a strong bias for action, proactive problem-solving skills, and the ability to multitask dynamically, we encourage you to apply for this challenging and rewarding position.,

The Operations Head will be responsible for overseeing day-to-day operations across all Croma retail stores in Bangalore. Your role will focus on inventory control, supplier coordination, and ensuring smooth delivery of products from the warehouse to stores. With over 5 years of experience in retail operations and supply chain management, you are expected to implement best practices, optimize inventories, resolve bottlenecks, and maximize store performance. Key Responsibilities: - Monitor and manage inventory levels across all Croma stores in Bangalore to prevent overstock or stockouts. - Develop and implement processes for inventory control, reorder, and delivery. - Coordinate with suppliers, vendors, and the central warehouse to streamline delivery schedules. - Prepare reports on stock levels, movement, and shrinkage; provide recommendations for improvement. - Assist store managers in maintaining optimal stock levels at all locations. - Monitor delivery timelines and promptly address any delivery issues. - Manage supplier relationships, negotiate pricing, and delivery terms in collaboration with procurement. - Implement best practices for storage, stock handling, and order fulfillment across all stores. - Monitor and minimize losses due to damage, theft, or inefficiencies in the supply chain. - Provide training and guidance to store teams on proper inventory procedures. Qualifications: - Bachelor's degree in Business Administration, Operations, Supply Chain, or a related field. - 5+ years of experience in Retail Operations, Inventory, or Supply Chain, preferably in large chain retail companies. - Strong organizational, problem-solving, and negotiation skills. - Ability to manage multiple responsibilities and prioritize effectively under pressure. - Proficiency in Microsoft Office (Word, Excel, Outlook) and inventory software such as SAP, Oracle, or Microsoft Dynamics is desirable. - Excellent interpersonal and communication skills. - Experience in supplier and store coordination across multiple locations is a plus. - Immediate joiner preferred. Job Type: Full-time, permanent Location: Bangalore Schedule: Day shift Work Location: In person,

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive portfolio encompassing consulting, design, engineering, and operations, we empower clients to achieve their boldest goals and establish sustainable, future-ready enterprises. Our global presence spans over 65 countries with a workforce exceeding 230,000 employees and business partners, committed to supporting our customers, colleagues, and communities in navigating an ever-evolving world. As a technical architect at Wipro, your role is pivotal in ensuring the successful design and implementation of enterprise networking systems that precisely align with client needs. A proficient technical architect possesses profound expertise in networking systems, adept problem-solving capabilities, and proficient project management skills to deliver top-notch solutions tailored to each client's requirements. Key Responsibilities include: - Collaborating with the IT manager to assess current and future organizational needs. - Evaluating the feasibility of system upgrades or the necessity for new system installations. - Proposing innovative design concepts and blueprints to meet organizational requirements. - Leading the design and execution phases of system implementations. - Engaging with software developers to address software system requirements. - Resolving system issues promptly and efficiently. - Supervising all components involved in system integration. - Evaluating the performance of upgraded or new systems. - Conducting staff training on system procedures. - Providing post-installation feedback to enhance system efficiency. Technical Architect Requirements: - Bachelor's degree in information technology or computer science. - Prior experience in a technical architect role. - Proficiency in enterprise systems, networking modules, and software integration. - Knowledge of computer hardware and networking systems. - Familiarity with programming languages, operating systems, and Office software. - Strong project management skills. - Excellent communication abilities. - Capacity to conceptualize large-scale designs from basic specifications. - Proficient in resolving complex IT challenges. Experience Requirement: Over 10 years Join us at Wipro to be a part of our transformative journey and contribute to building a contemporary Wipro. Embrace the spirit of reinvention that defines our organization, inspiring continuous evolution in yourself, your career, and your skills. We are committed to empowering individuals to design their own reinvention within a purpose-driven environment. We invite applications from individuals with disabilities to be a part of our inclusive workplace. Visit www.wipro.com to explore more about our vision and values.,

As a knowledgeable and experienced LOS Business Consultant/SME, you will play a key role in implementing LOS banking software solutions for our client, focusing on the Origination space. Your strong background in financial services and expertise in leveraging LOS platform will help streamline processes and optimize operations for our client. Your main responsibilities will include being the primary point of contact for various stakeholders, collaborating with business stakeholders to understand their requirements, ensuring clear definition and documentation of requirements, providing business/functional expertise in LOS functionality, collaborating with internal teams for successful implementation and integration, configuring and customizing LOS platform, preparing training materials, and supporting other delivery squads with timely inputs. To be successful in this role, you need to demonstrate expertise in the corporate lending space, experience in working on LOS platform with major contributions in the Origination space, ability to make informed decisions and prioritize requirements, close collaboration with stakeholders and teams, and strong banking domain expertise acumen. Required qualifications include 8-10 years of overall experience with at least 3+ years as an SME/BA in LOS implementations, familiarity with Agile methodologies, proficiency in managing business stakeholders and their requirements, track record of delivering complex requirements in LOS projects, exceptional communication skills, and prior banking experience in Ireland/UK markets is an added advantage.,

10+ years of experience with strong Salesforce Functional/Technical/Admin background in various modules - Hands-on experience with Salesforce CRM (strong knowledge in one of the salesforce clouds) - To have exp in Sales cloud, FSC cloud and Omni studio - Mandatory - Minimum 1 Agile certification and 1 Salesforce certification - Agile enough to learn new evolving technologies to manage projects - 6+ years of Project Management experience and 10+ years of overall IT experience - Mandatory 3+ years of managing Salesforce Projects( to have exp in Sales cloud, FSC cloud and Omni studio) - Ability to collaborate with a customer's executives and demonstrate strategic understanding of business needs - Hands-on experience with Salesforce CRM (strong knowledge in one of the salesforce clouds) - Agile enough to learn new evolving technologies to manage projects - Mandatory - Minimum 1 Agile certification and 1 Salesforce certification - Hands-on experience with PM tools like JIRA / MS Project - Any project management-related certification ( PMI - PgMP) is a Plus - Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation) - Ability to manage multiple projects/ programs and mentor a group of Project Managers - Ability to plan, estimate, budget, finance; handle, and control costs so that the project can be completed within the approved budget. - Handle project revenue by meticulously tracking as sold margin and as delivered margin for the project - Ability to build project timelines to plan and lead all aspects of and report progress within the project environment. - Should coordinate with various team internally like recruitment , practice teams for project team hiring onboarding - Should be excellent in conflict resolution

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to the most complex digital transformation needs of clients. With a workforce of over 230,000 employees and business partners spanning 65 countries, Wipro aims to assist customers, colleagues, and communities in thriving in an ever-changing world. The role you will undertake involves creating exceptional product architectural designs for both existing and new products, thereby facilitating delivery teams to ensure exceptional client engagement and satisfaction. Your responsibilities will include developing architectural designs, defining product requirements, understanding market-driven business needs, creating product-wide architectural designs, conducting Proof of Concepts (POCs), proposing core technology strategies, and providing solutioning for RFPs received from clients. You will also collaborate with various teams such as sales, development, and consulting to reconcile solutions to architecture, analyze technology environments and client requirements, provide technical leadership, validate solutions from various perspectives, identify problem areas and perform root cause analysis, and track industry trends to plan future IT needs. Additionally, you will support delivery teams during product deployment, collaborate to develop product validation and performance testing plans, and maintain the product roadmap. Your role also involves enabling delivery teams by providing optimal delivery solutions, building and maintaining relationships with stakeholders, establishing relevant metrics to drive results, identifying risks and preparing mitigation plans, ensuring quality assurance of design decisions, and developing and maintaining enterprise frameworks. Furthermore, you will support pre-sales activities, negotiate with client teams, demonstrate thought leadership in front of clients, and focus on competency building and branding for Wipro. You will be responsible for resourcing, talent management, team performance management, employee satisfaction, and engagement initiatives. Additionally, you will focus on competency building, mentorship, team management, and performance measurement to ensure the team's success. In summary, this role requires a professional with over 10 years of experience in Delivery Management. Wipro is looking for individuals inspired by reinvention, eager to evolve their skills and careers in a dynamic and purpose-driven environment. Join Wipro and be a part of an organization that encourages constant innovation and personal growth. Applications from individuals with disabilities are encouraged and welcomed.,

As a senior delivery executive managing a multi-million portfolio in banking and financial services, you will be responsible for working in a complex delivery environment. Your key tasks will involve maintaining and strengthening relationships with customer executives, leading a team, owning the P&L, handling operations, supporting the growth of the account, and being tech-savvy to provide value to customers by understanding both domain and technology aspects. Your extensive experience should include managing accounts, delivering App Dev, application support, and transformation programs. Additionally, your communication skills should be fluent, with a proven track record in setting up an innovation-driven culture within the organization. With over 18 years of experience in IT services, your role will focus on working with banking customers, managing Application Development, Application Support & Transformation Delivery, and demonstrating leadership skills by managing large accounts with 20+ Million ACV and 300+ team members. You should have experience handling various types of programs such as Time & Material, Fixed price, and Production support. An ideal candidate should have a strong educational and employment background and a history of growing accounts from scratch, at least two accounts. As a leader, you will be responsible for ensuring that the delivery unit meets all client commitments, drives innovations across projects to establish Value Driven Delivery, upholds governance and compliance guidelines, and makes strategic and tactical decisions on growing the portfolio. You will mentor emerging talent, and set up a portfolio with 400+ team members. Your expertise in managing bids end-to-end, handling RFPs, estimation, solutions, and winning multiple large deals will be crucial for solution response & bid management. Effective management of client escalations, stakeholder relationships, and operations will also be part of your role. You will work closely with the operations team to maintain healthy financial parameters, track financials, manage P&L, and drive pre-sales support. To qualify for this position, you should hold an Engineering or similar advanced educational degree, along with a minimum of 15+ years of relevant work experience.,

Job Description: As the Project & Delivery Manager in the Loyalty department of our Corporate Function based in Mumbai, your primary responsibility will be to oversee project implementation, service delivery, and operations. You will play a crucial role in enhancing redemption and engagement through various platforms like health & wellness, EMI, and others. Your key roles and responsibilities will include owning Redemption CatLog, inventories, and P&L, tracking and analyzing data regularly to make strategic decisions, launching additional platforms, creating rules and processes for listing products and partnerships, defining product display priorities and pricing guardrails, collaborating with product and design teams to optimize user experience, and working with multiple teams to develop PBLP Construct. Additionally, you will be involved in customer excellence and contact center management. You will also be responsible for forming project and service documents, managing campaign operations, and overseeing voucher management in alignment with defined SOPs. Supervising alliance operational activities such as vendor management, liaison with procurement, reconciliation of offer invoices, and handling escalations will also be part of your secondary responsibilities. To qualify for this role, you should hold an MBA (tier 1) or a Bachelor of Technology (tier 1) with 5-10 years of experience in Project Management, Delivery, and Operations. Ideally, you should have a background in E-Commerce or Banking with at least 2-3 years of experience in CRM, Customer Service, and Operation Delivery focusing on building 1:1 relationships between stores and consumers. Strong analytical skills, the ability to manage multiple activities with attention to detail, and proficiency in Excel, PowerPoint, Word, and related Microsoft suite products are essential. Success in this role will be measured by key metrics related to project tracking, service delivery, and marketing campaigns. If you are proactive, detail-oriented, and possess the necessary skills and experience, we invite you to be a part of our dynamic team dedicated to driving loyalty and engagement in our organization.,

Delivery Head - Job Description Responsibilities: Delivery Leadership Lead and manage large-scale delivery programs with a minimum portfolio size of 150M+ and a team size of 2000+ professionals. Drive end-to-end delivery across Agile methodologies (SCRUM, Spotify, Kanban, Story Points). Manage diverse delivery models including Fixed Price, Time & Material (T&M), Outcome-based, and Managed Services. Ensure delivery readiness by identifying, onboarding, and mentoring talent (individuals and squads). Resolve delivery impediments with a hands-on, solution-oriented approach. Solutioning and Technology Leadership Engage in customer conversations to conceptualize solutions, architectures, and delivery plans. Stay abreast of digital trends such as SRE, automation testing, predictive analytics, AI, and DevOps. Provide technical leadership across backend, frontend, data, and DevOps stacks. People Management Foster a servant leadership culture, ensuring team integration with both HCL and customer environments. Drive career development, mentoring, and upskilling initiatives. Lead integration efforts for onsite teams with parent organization through townhalls, sprint meetings, and training. Collaborate with local agencies and universities for future talent acquisition and enablement. Operational and Financial Management Own and manage P&L for Germany, including revenue, margin, ARC, and utilization metrics. Act as the single point of contact (SPOC) for managing sales, delivery, and stakeholder relationships. Manage delivery teams of 200+ FTEs across onsite and offshore locations with revenue responsibility of €15–20M. Customer and Stakeholder Engagement Lead customer and team communications, ensuring alignment with Agile governance and delivery progress. Proactively manage impediments and provide actionable solutions. Build strong relationships with internal and external stakeholders. Qualifications: Required 17–20 years of experience in IT delivery leadership roles. Proven track record in managing large Agile delivery programs. Strong communication and stakeholder management skills. Experience in managing delivery across multiple commercial models (Fixed Price, T&M, etc.). Hands-on experience in solutioning across backend, frontend, data, and DevOps technologies. Demonstrated ability to manage large-scale delivery units (€150M+ portfolio, 2000+ team size). Experience in Agile transformation using SCRUM, Spotify, Kanban, and Story Points. Strong financial acumen with P&L ownership experience. Preferred Experience in building and scaling start-up teams within enterprise environments. Familiarity with digital transformation trends such as SRE, automation testing, AI, and predictive analytics. Experience in integrating distributed teams and fostering a unified organizational culture. Exposure to talent development through partnerships with universities and local agencies. Other Requirements Ability to think on your feet and challenge teams/customers constructively. Strong servant leadership mindset with a focus on team empowerment and growth. Experience in Agile governance and delivery measurement frameworks. Willingness to take full accountability for delivery outcomes, team performance, and customer satisfaction.

Position: Technical Salesforce Project Manager Location: Pune Experience: 8+ years (with at least 4 years in Salesforce projects) About the Role We are looking for a Technical Salesforce Project Manager who can lead delivery across Salesforce initiatives while staying tightly connected to customers. You will not be expected to define requirements or architect solutions but you’ll stay close enough to drive execution, ensure feasibility, and step in when needed. Strong communication, ownership, and presentation skills are essential. Key Responsibilities Manage end-to-end project execution across Salesforce Clouds (Sales, Service, Marketing, etc.) Be the primary delivery contact for the customer — lead calls, track progress, and ensure transparency Liaise with BAs and Architects — ensure everyone is aligned and that project stays on track Confidently lead customer calls or demos when BA/Architect is unavailable Present status updates, roadmaps, and demos clearly and effectively using PowerPoint and Salesforce UI Ensure delivery velocity, manage risks, track dependencies, and drive on-time execution Use Agile practices to run sprints, retros, and delivery planning Ensure team is clear on priorities and blockers are addressed promptly Required Skills Excellent verbal and written communication — can simplify the complex for non-technical stakeholders Hands-on experience managing Salesforce projects (minimum 2 full-cycle implementations) Working knowledge of Salesforce platform and limits (declarative + basic understanding of Apex/Flows) Strong ownership — understand the customer, the projects and establish as a single point of contact for delivery Experience using tools like Jira, Confluence, and version control (Git/Copado/etc.) Preferred Salesforce certifications (Admin, App Builder, or Consultant preferred) PMP / CSM certification a plus Experience with Salesforce DevOps pipelines (Copado/Gearset) is a bonus

Job Summary: We are seeking a strategic and results-driven Service Delivery Head to lead the delivery of software development, implementation, and support services across projects and client engagements. This role requires a hands-on technology leader who can architect solutions, manage small and large distributed teams, and ensure that technical standards and business objectives are consistently met. You will be responsible for end-to-end technical delivery management, governance, and optimization across different projects. The ideal candidate will be responsible for ensuring high-quality service delivery, client satisfaction, operational efficiency, and team performance. Key Responsibilities: Service Delivery Management: Oversee end-to-end delivery of software development and support services across all internal projects and client accounts. Manage cross-functional delivery teams including developers, QA engineers, support staff, and project managers. Drive continuous improvement in delivery frameworks, methodologies, and best practices. Serve as the primary point of contact for all internal stake holders and key clients on delivery-related matters. People & Performance Management: Lead, mentor, and motivate delivery teams to foster a culture of ownership, accountability, and excellence. Set team goals, conduct performance reviews, and implement training programs. Allocate resources effectively to balance workload and project priorities. Identify and close skill gaps through training and talent development. Operational Efficiency: Optimize processes to reduce costs and improve delivery timelines and quality. Identify risks and bottlenecks in service delivery and implement corrective actions. Oversee sprint planning, technical estimates, and risk mitigation strategies. Technical Oversight: Lead the architecture, design, and technical execution of multiple projects across technologies. Review and validate system designs, code quality, and scalability of solutions. Drive adoption of modern engineering practices (DevOps, CI/CD, automated testing, etc.). Requirements: Bachelors or Masters degree in Computer Science, Engineering, or related field. 10+ years of experience in software development and delivery or IT services, with at least 5 years in a leadership role. Proven track record in managing multi-project environments, especially in agile or hybrid models. Strong understanding of software development lifecycles, ITIL practices, DevOps, and cloud-based solutions. Exceptional communication, leadership, and stakeholder management skills. Demonstrated ability to manage large teams and deliver complex technology solutions. Certifications in PMP, ITIL, Agile/Scrum, or DevOps.