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1.0 - 2.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job Role:Team Leader Role Brief: We are looking to hire a The Team Leader is responsible for overseeing daily store operations, ensuring excellent customer service, and driving sales in a chocolate retail environment. This role requires leadership skills to manage and motivate the team, maintain stock levels, and uphold brand standards. Key Responsibilities: 1. Sales & Customer Service Ensure a high level of customer service and engagement. Assist customers with product selection, recommendations, and queries. Drive sales and achieve store targets through effective upselling and cross-selling. 2. Team Supervision & Training Lead, mentor, and motivate the sales team to meet performance goals. Conduct training on product knowledge, sales techniques, and customer engagement. • Delegate tasks efficiently and ensure team accountability. 3. Store Operations & Inventory Management Oversee daily store operations, including opening and closing procedures. Ensure stock levels are maintained and replenished as needed. Conduct regular inventory checks and report discrepancies. 4. Merchandising & Store Presentation Maintain a visually appealing store layout in accordance with brand guidelines. Ensure product displays are updated and attractively presented. Monitor product expiry dates and ensure proper storage of chocolates. 5. Reporting & Compliance Prepare daily/weekly sales reports and share insights with management. Ensure adherence to company policies, including hygiene and safety standards. • Handle customer complaints and escalate issues when necessary. Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality. Minimum of 2-4 years of experience in retail, preferably in luxury chocolates, confectionery, or premium food brands. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple responsibilities. Well groomed & presentable
Posted 3 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job Role:Team Leader Role Brief: We are looking to hire a The Team Leader is responsible for overseeing daily store operations, ensuring excellent customer service, and driving sales in a chocolate retail environment. This role requires leadership skills to manage and motivate the team, maintain stock levels, and uphold brand standards. Key Responsibilities: 1. Sales & Customer Service Ensure a high level of customer service and engagement. Assist customers with product selection, recommendations, and queries. Drive sales and achieve store targets through effective upselling and cross-selling. 2. Team Supervision & Training Lead, mentor, and motivate the sales team to meet performance goals. Conduct training on product knowledge, sales techniques, and customer engagement. • Delegate tasks efficiently and ensure team accountability. 3. Store Operations & Inventory Management Oversee daily store operations, including opening and closing procedures. Ensure stock levels are maintained and replenished as needed. Conduct regular inventory checks and report discrepancies. 4. Merchandising & Store Presentation Maintain a visually appealing store layout in accordance with brand guidelines. Ensure product displays are updated and attractively presented. Monitor product expiry dates and ensure proper storage of chocolates. 5. Reporting & Compliance Prepare daily/weekly sales reports and share insights with management. Ensure adherence to company policies, including hygiene and safety standards. • Handle customer complaints and escalate issues when necessary. Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality. Minimum of 2-4 years of experience in retail, preferably in luxury chocolates, confectionery, or premium food brands. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple responsibilities. Well groomed & presentable
Posted 3 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Pune
Work from Office
Job Overview: We are seeking a dynamic and customer-focused Technical Support & Sales Executive to join our team. This hybrid role combines technical support with sales responsibilities. The ideal candidate will be responsible for understanding customer needs, providing technical assistance, and driving sales by presenting our solutions effectively. Key Responsibilities: Technical Support: Respond to customer queries via phone, email, or live chat. Diagnose and troubleshoot technical issues related to our products/services. Guide customers through step-by-step solutions. Document technical issues and escalate complex problems to senior support or engineering teams. Maintain a high level of customer satisfaction through timely and effective communication. Sales & Business Development: Identify potential clients and generate new business opportunities. Conduct product demonstrations and explain features/benefits. Understand customer requirements and recommend suitable solutions. Follow up with leads, provide quotes, and close sales. Meet or exceed monthly sales targets and KPIs. Maintain and update CRM records regularly. Requirements: Bachelor's degree in Business, IT, Engineering, or a related field. 0-1 year of experience in technical support and/or sales (preferably in a tech or SaaS company). Strong understanding of technical products and ability to convey technical concepts to non-technical users. Excellent communication and interpersonal skills. Proficiency in CRM tools and support ticket systems. Self-motivated with a results-driven approach. Preferred Qualifications: Experience in [industry-specific tools or platforms]. Knowledge of B2B sales processes. Familiarity with remote support tools and software. Benefits: Competitive salary plus incentives/commissions. Health insurance and other perks. Opportunities for career growth and learning. A dynamic and supportive team environment.
Posted 3 weeks ago
10.0 - 20.0 years
12 - 19 Lacs
Pune, Ahmedabad, Chennai
Work from Office
Who we are At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx, and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experience as we connect the world to what's next. This isn't a place to get just a job. Here, you get a career for life. It is a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet. Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence. Our Values We take pride in being a people-first company, where our employees feel safe, valued, and respected. Our culture values empower us to deliver great results. With one FedEx, we take pride in our culture values to: Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next Awards FedEx has consistently ranked among the top 20 in the Worlds Most Admired Companies report, published in FORTUNE magazine, since 2001 Ethisphere named FedEx as one of Worlds Most Ethical Companies in 2023 Position Summary Responsible to drive operational excellence by managing and controlling input, movement, process/sort, and output of various functions of operations whilst developing and influencing positive team outcomes. Responsible for the strategic management of assigned resources, departments, or locations, ensuring the achievement of operational goals while maintaining compliance with company objectives and regulatory standards. Implements effective processes and procedures to drive consistency and efficiency in operations, aligning all activities with organizational goals and regulatory mandates. Key Responsibilities Lead, motivate and empower employees through effective & open communication, excellent leadership, regular performance feedback and team building in order to maximise customer satisfaction, employee satisfaction and team productivity. Analyse day-to-day results in the location operations and take action to meet the location targets for service quality, loss and damage reduction, at optimum costs. Establish a customer focused culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention Use of standard tools and methods to ensure daily/weekly/monthly reporting, measuring and control of resources, activity service performance and cost Ensure continuous improvement and share best practices implementation Initiate and Implement optimisation programs to achieve efficient activities and targeting continuous improvement on incurred unit cost Explore opportunities to improve service level in the most cost-efficient way Ensure all resources are focused to achieve high quality service performance Ensure staff are trained identifying training needs and implementing programs and people development strategies Manage departmental budgets effectively, optimizing costs while staying within agreed parameters. Build effective network relationships within the team and with key stakeholders (including Health & Safety and Regulatory Compliances) to achieve optimal business outcomes. Manage vendors and facilities effectively to run operations. Qualifications: Minimum Graduate. Masters degree in business administration, or a related field preferred Experience: Min 3 to 5 years of experience of managing teams Industry experiences preferred Skills: Leadership Skills Planning & Organizing Skills Judgement & Decision-Making Skills Presentation Skills Analytical Skills Competencies: Accountability and Adaptability Business and Customer Focused Communication and Collaboration Innovation and Critical Thinking Leadership and Influence Confidentiality and Integrity Our Commitment to Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Interested in joining Team FedEx? Everyone at FedEx has a part to play. Its about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether youre a business leader or delivery driver, youll be empowered to take responsibility and overcome each challenge in your own way. If this role and working environment sound like a place you can thrive in, apply today and lets create what’s next together.
Posted 3 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Vadodara
Work from Office
Join Trustopay Innovations as a Founders Office Trainee! Work closely with founders on strategy, operations, and fundraising. Gain hands-on startup experience, investor exposure, and mentorship. 6-month role with PPO opportunity. Apply now!
Posted 3 weeks ago
8.0 - 10.0 years
8 - 9 Lacs
Bhiwadi
Work from Office
Responsibilities: * Drive sales growth through strategic planning and execution * Collaborate with cross-functional teams on product development and marketing initiatives * Manage customer relationships and negotiations Performance bonus
Posted 3 weeks ago
7.0 - 13.0 years
3 - 5 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
As our new Engineering Manager, you'll have the opportunity to:. Lead engineering teams composed of backend, frontend, iOS, Android developers and QA.. Contribute to the technical strategy and collaborate with key stakeholders to influence the product outcome both for long and short-term goals.. Set goals and priorities for your engineering team.. Provide coaching and mentoring to individual team members to help them achieve their goals.. Manage day-to-day operations, such as code reviews, testing, and bug triage.. Collaborate with other departments, such as product management and delivery, to ensure that development work is aligned with business goals needs.. Build and maintain a strong engineering culture, including fostering innovation, promoting technical excellence, and encouraging continuous learning and improvement.. Participate in recruiting, hiring, and onboarding new team members.. Create a culture of freedom and responsibility that shines through quality and on-time delivery.. Drive excellence across engineering teams by supporting modern software engineering practices.. You'll have:. An expertise in mobile apps and technology with experience building great native or hybrid mobile apps for iOS and Android.. Overall experience of 8 to 12 years, with 5+ years leading and mentoring technical teams that support and partner with international technology and product teams.. Experience in a management role, with a proven track record of successfully leading and developing high-performing engineering teams.. Should be able to enjoy coding, participate and contribute in code reviews/debugging/Code, when necessary.. Strong knowledge of Android, Kotlin, iOS, Swift, Objective C and working with MVVM, MVP, MVC patterns.. 10+ years of hands-on experience in building apps that have been released to the Play Store (Android) and Appstore (iOS)..
Posted 3 weeks ago
7.0 - 12.0 years
3 - 5 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
As an Engineering Manager, you would be responsible for leading and managing a team of engineers to deliver high-quality products or projects. Your role would involve a combination of technical expertise and people management skills. Here are some key responsibilities and skills typically associated with the role of an Engineering Manager: Responsibilities: Team Leadership: Provide guidance, mentorship, and support to a team of engineers, ensuring their professional growth and development. Project Management: Oversee the planning, execution, and delivery of engineering projects within the defined scope, budget, and timeline. Technical Expertise: Possess a deep understanding of the engineering domain relevant to the team's work and be able to provide technical guidance when necessary. Collaboration: Foster effective collaboration between engineering teams and other stakeholders such as product managers, designers, and quality assurance teams. Resource Allocation: Allocate resources efficiently, balancing workloads and priorities to maximize productivity and meet project goals Risk Management: Identify potential risks and develop contingency plans to mitigate them, ensuring smooth project execution. Performance Evaluation: Conduct regular performance assessments, provide feedback, and identify areas for improvement to help team members grow professionally. Process Improvement: Continuously evaluate and enhance engineering processes, tools, and methodologies to optimize efficiency and quality. Skills: Technical Expertise: Strong technical background in the relevant engineering field, enabling you to understand and guide your team effectively. Leadership Abilities: Exceptional leadership and communication skills to inspire and motivate your team members, and to collaborate effectively with other stakeholders. Project Management: Proficiency in project management methodologies to plan, execute, and deliver projects successfully. Problem-Solving: Strong analytical and problem-solving skills to address technical challenges and make sound decisions. Decision-Making: Ability to make informed and timely decisions, considering the project requirements and team capabilities.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client s terms of services. They review content that may be sensitive in nature. They ensure every piece of content in violation of the client's terms of services is accurately identified and flagged for action in a timely manner. What are we looking for? Agility for quick learning Ability to work well in a team Commitment to quality Ability to handle disputes Numerical ability Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and (insert language) skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Qualifications Any Graduation
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Review, classify and/or remove content according to client guidelines, using specific tools and channels. Understand and remain updated on changing client policies and guidelines. Investigate, resolve, and relay complex content issues to the broader Trust and Safety team The Content Moderation team focuses on reviewing photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Client s terms of services. They review content that may be sensitive in nature. They ensure every piece of content in violation of the client s terms of services is accurately identified and flagged for action in a timely manner. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals What are we looking for? Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Good communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.2+ years of experience in content policy, fraud, anti-abuse operations, or other related areas Flexibility and availability for rotational shifts and week offs to cover hours of operations Passion for keeping platform users safe while protecting free speech Knowledge of social media and the technologies that support it Familiarity with internet policy and content moderation environments Strong written and spoken communications skills. Ability to work flexibly and to exercise good judgement in a high-pressure environment. Well-developed sense of urgency and follow through. What are we looking for? Bachelor's degree or equivalent Prior work experience in social media – Content review Basic knowledge about the computer and internet Must possess logical reasoning, troubleshooting skills and problem-solving skills Self-learner (willing to learn about the latest technologies) High attention to details Analytical and reporting skills Good research skills Good time management (including down time) and ability to meet tight deadlines Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Research and resolve all issues related to spam, account takeover, and terms of service violations Review web sites/ ad Creative/ video for content quality based on Content Guidelines Interpret and enforce content policies Thoroughly check ad content for quality and accuracy Understand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and procedures Able to manage internal escalations received for fraud and all other disputes Remain up to date on key workflow changes, operational guidelines, and policy updates Effectively identify problems and issues by performing relevant research using the appropriate tools Communicate effectively and concisely with the stakeholders Help members of the Supplier team to understand the team s vision, mission and strategy and helps them align their work to those Execute independently with an understanding of business and operations objectives of the client Knowledge of general data analysis tools and is capable of basic use of analysis tools to gather and review data Thought-leader and go-to person for trend analysis and efficiency gains by the Supplier team and cross-functional stakeholders Provide feedback and suggestions to management regarding necessary changes and updates; including but not limited to policies, technical issues Maintain and promote a positive attitude while meeting productivity, quality and other KPIs Act as subject matter expert, support, coach, mentor new joiners Monitor chat to respond to questions, escalations and spot behaviors work practices that need to be addressed in real-time Participate in bi-weekly calibration/policy discussion with the client Conduct error coaching sessions with reviewers on a weekly basis Collate error trends in the team and address systemic problems through a huddle when needed Ensure that analysts are aware of the performance tools and facilitate dispute process Support backlog reduction efforts if needed Qualification Any Graduation
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Chennai
Work from Office
Need to take the inbound calls. Users will call for thier IT issues need to attend the call and creating a ticket and despatch it to the correct queue. Preferred candidate profile Any fresher but should be able to talk 100 percent Good english communication. BA, BSC or Any degree can apply for this position
Posted 3 weeks ago
7.0 - 10.0 years
0 - 0 Lacs
Ahmedabad
Work from Office
JD Manager - MICE (Meetings, Incentives, Conferences, and Exhibitions) About Us: All 4 Season is a leading player in the travel industry, dedicated to providing exceptional travel experiences to our clients. We have a dynamic team and a global presence that has made us a trusted choice for travelers around the world. Job Summary: We are seeking an experienced and dynamic Manager to lead and manage our MICE operations. The ideal candidate will be responsible for planning, organizing, and executing end-to-end MICE events for corporate clients. This role requires a deep understanding of event management, vendor coordination, budgeting, and exceptional client servicing skills. Key Responsibilities: Lead the planning, budgeting, and execution of MICE events (domestic and international) plans including meetings, incentive trips, conferences, exhibitions, and corporate offsites. Manage client relationships and understand their requirements to offer customized travel solutions. Coordinate with internal teams and external vendors (hotels, airlines, transport, venues, etc.) for seamless execution. Prepare detailed proposals, itineraries, budgets, and presentations for client approvals. Oversee the operations team in planning logistics, documentation, travel bookings, and event-related activities. Ensure high-quality service delivery and post-event follow-ups for feedback and relationship building. Negotiate contracts and manage vendor relationships to ensure cost-effectiveness and quality. Stay updated on global MICE trends, destinations, and innovations to enhance offerings. Track and report on project performance, budgets, and ROI (Return on Investment) Key Skills and Competencies: Excellent planning and organizational skills. Strong negotiation and vendor management capabilities. Outstanding communication and interpersonal skills. Proficiency in MS Office and travel software tools (Amadeus, Galileo, etc.). Ability to multitask and manage tight deadlines. Customer-centric mindset with a solution-oriented approach. Qualifications & Experience: Graduate/Postgraduate in Hospitality, Tourism, or Business Management. 6-10 years of experience in MICE or corporate travel management. Proven track record of independently managing large-scale MICE events.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Unlock Your Future & Kick Start Your Career! Job description Job Title - Associate, SDU, India Qualification - Bachelor Degree Experience - 0-3 years ReSourcePro Operational Solutions Private Limited About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 6,000+ ReSource Pro employees provide dedicated support to more than 400+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. What Youll Do: 1. Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines. 2. Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements. 3. Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team. 4. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized. 5. Reports problems promptly to supervisor and takes initiative to find solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs What You'll Bring: Communicates effectively Assists in training others effectively Builds good team relationship Demonstrates functional excellence Customer centric Ability to independently operate a variety of client systems and performs a range of insurance processing tasks. Ability to manage the Proof of Concept (POC) period effectively to on board new clients. Interact with client via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services. Ability to analyze documents and follow complex rules. Ability to stay focused for an extended period of time. Ability to use own initiative for problem solving Customer centric and end-customer focused. What's in it For Me? (+Benefits) Monetary: Salary Range from INR 2.8 LPA INR 3.5 LPA Team budget for team outing/get together Shift allowances up to INR 7700 Performance based incentives up to INR 3000 Overtime pay Employee Referral Bonus Medical insurance covered up to INR 5 Lakh Accidental insurance covered up to INR 10 Lakh Recognition and Development: Performance based promotions Quarterly Rewards and Recognition Training and Professional Development Workshops Other Benefits: Casual dress code Open floor set up (no cabins) Music allowed on the floor and WIFI access Transportation Facilities within 25kms from the workplace Emergency medical services Maternity, Paternity and Child Adoption leaves Annual Corporate gift Interview Process: Round 1: Criteria Corp Day 1 (30 minutes) (Universal Cognitive Aptitude Test and Employee Personality Test) Round 2: Quality First Assessment 3 days (Basic document validation and correct entry of information without making any errors) Offer Letter Shift Timings: Real Time Shift: The Real Time Shift operates from 5:30PM to 7:30AM. Regular Time Shift : The Regular Time Shift operates from 7:00AM to 5:30PM. Mid Shift : The Mid Shift operates from 12:00PM to 10:00PM. The office duration within the shift would be 9 hours (including 1 hour of break). Note: Shifts are fixed with Saturdays and Sundays off. Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in Location: 2nd, 3rd, 7th, 8th and 9th floor, Hub 4, Karle Town Center (SEZ) Kempapura Main Road, Nagavara, Bengaluru, 560045, India
Posted 3 weeks ago
5.0 - 10.0 years
4 - 7 Lacs
Kozhikode
Work from Office
Oversee all aspects of hotel operations, ensuring guest satisfaction, staff development, and maximizing profitability. They manage daily operations, financial planning, and strategic initiatives to achieve the hotel's objectives.
Posted 3 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Pune
Work from Office
Job Title: Inside Sales Executive Department: Sales & Marketing Location: Pune Immediate joining Job Summary: The Inside Sales Executive will be responsible for generating new business opportunities, nurturing client relationships, maintaining accurate data records, and ensuring a high standard of customer service. The role requires effective communication, analytical thinking, and adherence to company standards. Key Responsibilities: 1. Successful Order Gaining Handle new client inquiries efficiently. Send accurate and timely quotations. Follow up on quotes and convert quotes into order. 2. Customer Analysis & Visits Analyse/KYC of customer. If needed Plan and arrange up to 5 customer visits per month for key accounts. 3. Customer Data Bank Management Create and maintain an up-to-date data bank of customers. Ensure completeness and accuracy of all key client details. Required Skills and Qualifications: • Bachelors degree in Science, Marketing, or a related field. • 1–3 years of experience in inside sales or customer service, preferably in the pharmaceutical or scientific industry. • Strong communication and interpersonal skills. • High attention to detail and ability to multitask.Role & responsibilities
Posted 3 weeks ago
6.0 - 11.0 years
6 - 10 Lacs
Hyderabad
Work from Office
About the role The Senior Salesforce Developer is responsible for analysis, design, development and unit testing of custom solutions, as well as production support, on the CRM B2B Salesforce.com platform. The Salesforce Developer implements solutions based on the overall technical strategy for the platform, following specified documentation, coding and design patterns and best practices. The role requires solving unique or complex problems, individually or in group-think fashion, specific to the Salesforce.com platform. What you’ll do Design, develop, test and maintain usable, scalable, extensible solutions on the Salesforce.com platform Translate business requirements into logical, component-based technical implementations using the Salesforce.com toolkit – Apex, Lightning components, JavaScript, workflows, approval processes, triggers, SOQL, Produce technical specification and design documents as required Collaborate with scrum team members to ensure thorough understanding of business requirements and processes Produce all required artifacts, including analysis and design documentation, as well as technical implementation specifications Support implementation activities and troubleshooting of system environmental issues – sandbox and production Provide ongoing code-level maintenance and support Drive resolution of all issues that occur during development Attend and provide input to the scrum ceremonies, and provide level of effort estimates for sprint planning Perform Administrative configuration, as needed What you’ll bring 6+ years of rigorous design and development experience 4+ years of solid hands-on experience developing on the Salesforce platform including Apex, Visualforce, APIs(REST/SOAP/Tooling/Metadata/Bulk/etc),approval processes, flows, triggers, Lightning Web Components (LWC), web services, SOQL, SOSL, Analytics Experience integrating Salesforce.com with enterprise-level applications though all available integration channels as well asSalesforce-to-Salesforceintegrations Experience working locally with Git and interacting with remote repositories Strong relational database design/development skills Strong analytical, problem solving/decision making skills Experience working in an Agile Scrum delivery framework Excellent oral and written communication skills Ability to meet or exceed standards of quality, security and operability required in a DevSecOps culture Salesforce certifications such as Salesforce Certified Platform Developer, Salesforce Certified CPQ Specialist, or Salesforce Certified Technical Architect are highly desirable Experience with ETL tools is a plus Exposure to any of the following tools and applications a plusGitlab, AutoRabit, Rally Financial Services experience a plus Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 3 weeks ago
10.0 - 15.0 years
12 - 15 Lacs
Gandhidham
Work from Office
Lead and manage Production Planning & Control to ensure timely, cost-effective production aligned with customer needs, inventory, and capacity. Coordinate cross-functionally with procurement,production,quality,and sales to meet delivery, efficiency.
Posted 3 weeks ago
8.0 - 12.0 years
15 - 18 Lacs
Thane
Work from Office
Role & responsibilities Fraud Identification & Control (Pre and post approval) Verify loan documents through empaneled agencies to curtail fraud at entry level. Ensure sampling effectiveness in order to control application fraud. Ensure background / profile checks on profile of customer / various agencies through market intelligence/feedback. Handle fraud detection and investigation by empaneling good agencies with the relevant experience and expertise to handle such cases, ensuring proper SLA's with the agencies. Prepare a corrective action plan based on the intensity of fraud penalizing the customer / channel/ associate involved in committing the fraud. Ensure corrective action and set polices to act as deterrents recovering the loss to the organization. Logically conclude cases with modus operandi & highlight the gaps proposing corrective measures & feedback to business team. Fraud Prevention & Control (On going basis - post approval). Ensure pre appointment reference and profile checks are conducted on all staff and executives. Follow up of reports as per specified TAT from the vendors. Responsible for providing Fraud risk training to subordinates. Investigations referred and self-identified. Responsible for interacting with different departments on various RCU trainings. Preferred candidate profile A High Level of Professionalism. A passion for Building and Growing Relationships The Ability to Gather Feedback and Provide Innovative Insight Highly Ethical Decision Making Skills Goal orientated Operates in a fast-paced office environment Willing to put in overtime if need be Ability to motivate and self-motivate Highly responsible and dedicated Recruitment and training skills
Posted 3 weeks ago
2.0 - 5.0 years
2 - 3 Lacs
Ballabhgarh, Palwal, Faridabad
Work from Office
Manage and optimize CRM systems. Analyze customer data, improve engagement strategies, and implement automation tools. Enhance customer experience, support sales, and ensure data accuracy. Strong analytical and technical skills required.
Posted 3 weeks ago
3.0 - 5.0 years
6 - 8 Lacs
Vadodara
Work from Office
MD Cell - project mgmt, data analysis, reports, stakeholder mgmt, operational support, team player etc. Client Name - Kalki Healthcare. Location - Vadodara, Gujarat. 6 days working, 9:30 am - 6:30 pm. (Manufacturing or related industry exp preferred)
Posted 3 weeks ago
3.0 - 8.0 years
16 - 17 Lacs
Mumbai
Work from Office
Mahindra & Mahindra is looking for Manager - Projects to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 3 weeks ago
2.0 - 5.0 years
6 - 7 Lacs
Gurugram
Work from Office
Candidate must be dentist Candidates must have experience of Digital Implants & devices Candidates will do Field work with the Salesperson to understand the client needs & addressing the Voice of Customer. Participation in the Seminars / Exhibitions
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
> Role Purpose The purpose of this role is to develop minimum viable product (MVP) and comprehensive AI solutions that meet and exceed clients expectations and add value to business. Do Manage the product/ solution development using the desired AI techniques Lead development and implementation of custom solutions through thoughtful use of modern AI technology Review and evaluate the use cases and decide whether a product can be developed to add business value Create the overall product development strategy and integrating with the larger interfaces Create AI models and framework and implement them to cater to a business problem Draft the desired user Interface and create AI models as per business problem Analyze technology environment and client requirements to define product solutions using AI framework/ architecture Implement the necessary security features as per products requirements Review the used case and see the latest AI that can be used in products development Identify problem areas and perform root cause analysis and provide relevant solutions to the problem Tracks industry and application trends and relates these to planning current and future AI needs Create and delegate work plans to the programming team for product development Interact with Holmes advisory board for knowledge sharing and best practices Responsible for developing and maintaining client relationships with the key strategic partners and decision makers Drive discussions and provide consultation around product design as per customer needs Participate in client interactions and gather insights regarding product development Interact with vertical delivery and business teams and provide and correct responses to RFP/ client requirements Assist in products demonstration and receive feedback from the client Design presentations for seminars, meetings and enclave primarily focused over product Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Continuous technical project management deliveryAdoption of new technologies, IP creation, MVP creation, Number of patents filed, Research papers created2.Client CentricityNo. of automation done, On-Time Delivery, cost of delivery, optimal resource allocation3.Capability Building Team Management% trained on new age skills, Team attrition %, Number of webinars conducted (internal/external) Mandatory Skills: Data Science. Experience: 5-8 Years.
Posted 3 weeks ago
3.0 - 6.0 years
2 - 6 Lacs
Pune, Greater Noida
Work from Office
The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Apex Fund Services Position SQL Developer Employment Type: Full Time Location: Pune, India Salary: TBC Work Experience Applicant for this position should have 4+ years working as a SQL developer. Project Overview: The project will use a number of Microsoft SQL Server technologies and include development and maintenance of reports, APIs and other integrations with external financial systems. The successful applicant will liaise with other members of the team and will be expected to work on projects where they are the sole developer as well as part of a team on larger projects. The applicant will report to the SQL Development Manager : Ability to understand requirements clearly and communicate technical ideas to both technical stakeholders and business end users. Investigate and resolve issues quickly. Communication with end users. Working closely with other team members to understand business requirements. Complete structure analysis and systematic testing of the data. Skills: Microsoft SQL Server 2016 2022. T-SQL programming (4+ years) experience. Query/Stored Procedure performance tuning. SQL Server Integration Service. SQL Server Reporting Services. Experience in database design. Experience with source control. Knowledge of software engineering life cycle. Previous experience in designing, developing, testing, implementing and supporting software. 3rd Level IT Qualification. SQL MSCA or MSCE preferable. Knowledge of data technologies such as SnowFlake, Airflow, ADF desirable Other skills Ability to work on own initiative and as part of a team. Excellent time management and decision making skills. Excellent communication skills in both English written and verbal. Background in the financial industry preferable. Academic Qualification: Any graduation or post graduate. Any specialization in IT. Company Websitewww.apexfundservices.com DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 3 weeks ago
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