Customer Support Intern

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Company Description:


Social Schedular AI


Position

Location


What You’ll Do

  • Respond to merchant queries via live chat using our support platform
  • Understand how the our app works and help merchants set up or troubleshoot features
  • Report bugs, suggest improvements, and keep communication clear and friendly
  • Collaborate with our founder or backend team when needed for escalations


What We’re Looking For

  • Strong written English communication
  • Curious mindset - eager to learn how apps and systems work
  • Familiarity with Shopify or willingness to quickly learn it
  • Good availability during 7 PM – 3 AM IST hours.
  • Comfortable using tools like Crisp, Notion, or similar chat/helpdesk platforms
  • Bonus: Prior experience with AI tools (e.g., ChatGPT), content creation, or social media

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