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Customer Support Engineer

Customer Support Engineer

Sysnet

2 - 3 years

4 - 5 Lacs

Kolkata

Posted:1 month ago| Platform:

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Skills Required

bpo browsing back office hardware networking customer service networking engineering customer support excel technical support chat installation computer hardware desktop support email support troubleshooting non voice email internet

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sysnet Global Technologies Pvt Ltd is looking for Customer Support Engineer to join our dynamic team and embark on a rewarding career journey. Responding to customer inquiries and resolving technical issues via phone, email, or chat Providing accurate and relevant technical information to customers Troubleshooting and diagnosing technical issues and providing solutions to customers Collaborating with other departments, such as engineering and product development, to identify and resolve complex technical issues Maintaining accurate and up-to-date customer records and documentation Developing and delivering technical training to customers and internal staff Participating in the development and testing of new products and features

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Sysnet

Information Technology, Security, Compliance

London

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Customer Support Engineer