Candidates with background in B.E. / Diploma / B.Sc. (Computer Science) Key responsibilities: 1. Provide timely and effective technical support in the field, troubleshoot, and resolve technical issues related to desktop, laptop, printers etc. 2. Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 3. Perform routine maintenance on printers to ensure optimal performance. 4. Repair or replace defective parts as necessary 5. Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly 6. Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution 7. Gather feedback from customers regarding their experiences with the service provided The selected candidates will be trained extensively for more than 2 weeks, followed by mentorship for 2-3 months including on the job training. The above will be covered under the NATS apprentice program of the Government of India. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹16,500.00 per month Schedule: Day shift Application Question(s): Willing to do Field Job Have a Two Wheeler Immediate Joiner Location: Okhla, Delhi, Delhi (Preferred) Work Location: In person Expected Start Date: 20/05/2025

0-01 Yrs MS Office, Mail Writing, Strong organizational and coordination abilities, Basis Hardware Knowledge,Complaint Resolution,KPI Tracking, Good Communication Skills & Writing Skills Grad./Diploma Question Tell me about yourselfWhat are your strength How do you think you handle feedback and criticism?What methods do you adopt to maintain productivityAre you comfortable operating in team environments and independently?How would you handle a difficult customer?What is productivity ?What is SLA & TAT ?Why we are using Vlookup/HLookup in Excel

SME Printer Job Role.. Having Knowledge of All Kinds of Printer Chip Level & Card Level Knowledge. Having Min 5 yrs exp in Technical Support and can repair . Good Communication Skill in Tec Support

Logistic Coordinator Objective: To ensure person takes ownership of all End to End part transaction Logistics and Courier Service. Candidate must have recover defective NON STPI spare from field and > 15 days’ field pending parts count is 0. 2. Courier Process: h. Branch LC need to manage daily Courier transaction and maintain daily transaction report of courier part dispatch. i. Branch LC do courier end to end courier parcel tracking. j. Branch LC will do courier vendor monthly invoice validation. k. Branch LC will ensure, courier vendor submit invoice on VBM portal by 7th of Every month. l. Help identifying local courier vendor. m. Record keeping of parcel transaction of system and manual transaction. 3. Audit of branch ops: n. Branch LC do self-audit of Branch Stock as well as Project Stock parts and share with reporting manager. o. Spares Management p. Branch Hygiene Required skill 1 Logistics Operation Support 2 Time-management 3 Verbal and written communication 4 Quick-learning 5 Team working 6 Problem solving attitude 7 Stock part management 8 Courier Service operation

Logistic Coordinator Objective: To ensure person takes ownership of all End to End part transaction Logistics and Courier Service. Candidate must have recovered defective spare from field and > 10 days field pending parts count is 0. 1. AMC: a. Ensure branch LC dispatch part of available demand same day. b. Branch LC ensure > 10 days no parts pending in field. c. Branch LC share daily update on field pending parts with branch engineers/Branch manager and reporting manager. 2. Courier Process: d. Branch LC need to manage daily Courier transaction and maintain daily transaction report of courier part dispatch. e. Branch LC do courier end to end courier parcel tracking. f. Branch LC will do courier vendor monthly invoice validation. g. Branch LC will ensure, courier vendor submit invoice on VBM portal by 7th of Every month. h. Help identifying local courier vendor. i. Record keeping of parcel transaction of system and manual transaction. 3. Audit of branch ops: j. Branch LC do self-audit of Branch Stock as well as Project Stock parts and share with reporting manager. k. Spares Management l. Branch Hygiene Required skill 1 Logistics Operation Support 2 Time-management 3 Verbal and written communication 4 Quick-learning 5 Team working 6 Problem solving attitude 7 Stock part management 8 Courier Service operation Reporting Structure 1 Report to Operation Manager Ajay Kumar No of position – 1

Delivery Boy Objective: To ensure person takes ownership of all End to End part pickup and Deliver in field and support our backend Branch LC. 1. AMC & ACER : a. Delivery Boy support Branch LC on Part packing and delivery in field. b. Delivery boy Ensure all part which is handover need to deliver in field same day or allocate parts must be picked same day and handover to branch LC. c. Delivery boy ensure allocated work will complete in given time line. If any task pending he/ she need to update Branch LC proactively. 2. Courier Process: d. Delivery boy Need to check received part from engineer and courier. e. Delivery boy Support branch LC on part packing and shipping. 3. Audit of branch ops: f. Delivery boy support Branch LC on branch part cleaning and store well managing. g. Delivery boy support branch LC to keep parts arrange properly. h. Branch Delivery boy ensure to maintain branch Hygiene. Required skill 1 Young and active and must having local Geographical. 2 He is able to operate mobile. 3 Quick-learning 4 Team working 5 Problem solving attitude 6 Courier Service operation Reporting Structure 1 Report to Operation Manager Ajay Kumar No of position – 1

The delivery and collection of IT/electronic parts from various locations and engineers

Plan and implement End to end Logistics operation in partner operation environment. From part pickup, dispatch, and reverse logistics.  Work close to branch and track parts to excel the performance.  Work with cross function operational team.  Maintain all records and ensure process adherence / Compliance

Service Desk Executive Level L1 Communication Good (Verbal/Written) Email Email Writing skills Experience Range 2 -3 Years Required Skills Set Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request, Incident requerst, Call Priority P1, P2, P3 & P4), Printers (Local, Network) , Basic DNS, DHCP, Subnet mask, Gateway, Access point, Wi-Fi, LAN, WAN

Young, healthy, and energetic individual Quick learner with ability to adapt to fieldwork Responsible for: Handing over documents/materials to multiple locations Collecting defectives from various sites Proficiency in English or Tamil (speaking and understanding)

Young, healthy, and energetic individual Quick learner with ability to adapt to fieldwork Responsible for: Handing over documents/materials to multiple locations Collecting defectives from various sites Proficiency in English / Telegu and Hindi (speaking and understanding)

He needs to delivery the Active and collect the defective spares Should be ready for Field Job Bike is mandatory

JD: Should have Knowledge on Firewall End point security Deployment Experience on Ticketing tool Basic knowledge on Linux Hardware knowledge Outlook Experience Remote support Basic knowledge about AD Client end work experience

The position is based at Mumbai. Core responsibilities: End to end Logistics operation in partner operation environment. From part pickup, dispatch, and reverse logistics. Work close to branch and track parts to excel the performance. Work with cross function operational team. Perform key KPIs. Maintain all records and ensure process adherence / Compliance.

Level L1 Communication Good Email Good Experience Range 2-4 Years Required Skills Set Asset Coordinator Experience – 2 – 3 yrs experience - Should be responsible for entire inventory management Coordinate activities with divisions and department to develop and update the asset management . Keep higher management informed of sensitive and controversial issues and their resolutions. Attend and participate in capital planning, coordination and development of long-range activities Prepare financial, operation, maintenance and other technical reports utilizing computerized inventory and asset Also, Should have knowledge of Assets types knowledge & DSE 2 level experience & Good communication skills & Excel skills(V lookup). Salary Range 23000-26000 Qualification Graduation Certification Any Technical Certificate (e.g. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question Can you describe the key principles of asset management and why they are important? What types of assets have you managed in your previous roles? How do you determine the life-cycle of an asset? Can you explain the concept of asset depreciation and how it impacts financial reporting? What are the key components of an asset management plan? Can you describe your experience with asset tracking systems or software? How have you handled asset procurement in the past? What methods do you use to ensure accurate asset inventory? Can you provide an example of a time when you successfully optimized the use of assets in your organization? How do you stay updated with the latest trends and technologies in asset management? How do you evaluate the financial performance of assets? Can you explain how you conduct cost-benefit analysis for asset acquisition or disposal? What experience do you have with budgeting and forecasting for asset management? How do you determine the return on investment (ROI) for assets? Can you discuss a time when you had to make a financially driven decision regarding an asset? How do you approach risk management in asset management? What is your process for developing and implementing asset management policies and procedures? How do you prioritize tasks and projects when managing multiple assets? What steps do you take to identify and mitigate risks associated with asset management? Can you provide an example of a time when you had to make a quick decision regarding an asset? What was the outcome? How do you stay informed about changes in regulations that affect asset management? What steps do you take to conduct regular audits of asset management practices? What role does technology play in your approach to asset management? Can you discuss a project where you successfully implemented new technology for asset tracking or management? How do you measure and evaluate the impact of process improvements in asset management?

Installs, configures, upgrades, tunes, and maintains production, development and test in oracle database. Creates application database objects (tables indexes, view) and grants/revokes security. Participates in application outage incidents to ensure database integrity and functionality. Participates in the creation and maintenance of back-up jobs. Defines and maintains database problem reporting, tracking, and resolution procedures. DR Configuration, sync issues and perform DR Flip activity. Provides proactive input into design issues/constraints, performance tuning, and impact analysis of changes. Supports, enforces and improves upon existing database development, architecture and naming standards. All other duties as assigned in SOW. Basic Knowledge in MSSQL database preferred.

Job Profile:- Backend co-ordination & ensure timely execution of tasks with respective teams. Monitor backend systems to identify & resolve operational bottlenecks. . Generate the regular reports for performance monitoring . Communicate with respective stakeholders. Qual- Any graduate

Position Specific Description Responsibilities: 1. Configured and commissioned SCADA/EMS software systems for renewable energy projects, ensuring stable operation and promptly resolving customer-reported issues. Responsibilities included problem investigation, troubleshooting, software upgrades, and configuration changes. 2. Addressed customer feedback and requirements by coordinating with relevant stakeholders to provide effective resolutions. 3. Oversaw and managed project acceptance processes, ensuring compliance with requirements and standards. 4. Regularly analyzed issues, compiled findings, and prepared comprehensive operation and maintenance reports. 5. Collaborated closely with project and site teams, including traveling to project locations as needed, to perform configuration tasks and support on-site activities. Requirements: 1. Degree in Electrical Engineering, Automation, Computer Science, or related fields. 2. Experience working with SCADA systems. 3. At least 3 to 5 years of experience in the wind farm industry (preferred). 4. Proficiency with communication protocols such as Modbus and IEC104, with the ability to independently resolve common communication issues. 5. Familiarity with basic Linux commands. 6. Proficiency in Microsoft Office tools and strong document organization skills. 7. Excellent communication and coordination skills, capable of independently interacting with customers. 8. Strong sense of responsibility and the ability to work under pressure. 9. Willingness to travel frequently for business purposes.

2-3 Yrs MS Office, Mail Writing, Strong organizational and coordination abilities, Basis Hardware Knowledge,Complaint Resolution,KPI Tracking, Good Communication Skills & Writing Skills Grad./Diploma Question Tell me about yourselfWhat are your strength How do you think you handle feedback and criticism?What methods do you adopt to maintain productivityAre you comfortable operating in team environments and independently?How would you handle a difficult customer?What is productivity ?What is SLA & TAT ?Why we are using Vlookup/HLookup in Excel

Job Description Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.