Customer Success Manager

0 years

0 Lacs

Posted:13 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role and Responsibilities


  • Build Excellent Client Relationships (CXOs/ Business Heads) as well as strong relationships with peers across business functions
  • Responsible for Business Development Strategy & Process
  • Manage client experience & ensuring client retention
  • Develop expertise in concept selling
  • Elevate opportunities to expand partnerships through upgrades & upsells
  • Structure solutions for Client Organisations
  • Spearhead personal Brand building opportunities
  • Leverage in-house community, events, Research & Insights offerings to the clients


Required Competencies


  • Communication skills.
  • Relationship building skills.
  • Problem Solving.
  • Strong Analytical & Concept Ability.
  • Confident in technology, platform & methodology.

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