1272 Customer Interaction Jobs - Page 12

Overview One Point One Solutions is hiring Sales Executives for its outbound calling processes in Axis Bank Collection Process and SBI Life Sales Process, based in Turbhe, Navi Mumbai. The role involves engaging with customers over calls and ensuring high conversion and collection rates. Key Responsibilities: Make outbound calls to customers for collections or sales. Maintain call logs and update CRM systems. Meet daily and monthly targets. Provide excellent customer interaction and service. Eligibility Criteria: Education: Minimum 12th Pass or Graduate. Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome. Age Limit: 18 to 35 years. Gender: Open to Male & Female candidates. Compensation & Benefits: Salary: 17,000 In-Hand | 30,000 CTC Perks: Free Pick & Drop facility from Koparkhairane Station to Office and back. Before applying for this position you need to submit your online resume . Click the button below to continue. About One Point One Solutions WeAssemble

Overview Job Title: Sales Executive Company: One Point One Solutions Location: Turbhe, Navi Mumbai - 400705 Work Type: Onsite (Work from Office) Industry: BPO Job Type: Full-Time Shift: Day Shift (10:00 AM - 05:00 PM) Work Days: Monday to Saturday Weekly Off: Sunday Job Description: One Point One Solutions is hiring Sales Executives for its outbound calling processes in Axis Bank - Collection Process and SBI Life - Sales Process, based in Turbhe, Navi Mumbai. The role involves engaging with customers over calls and ensuring high conversion and collection rates. Key Responsibilities: Make outbound calls to customers for collections or sales. Maintain call logs and update CRM systems. Meet daily and monthly targets. Provide excellent customer interaction and service. Eligibility Criteria: Education: Minimum 12th Pass or Graduate. Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome. Age Limit: 18 to 35 years. Gender: Open to Male & Female candidates. Compensation & Benefits: Salary: 17,000 In-Hand | 30,000 CTC Perks: Free Pick & Drop facility from Koparkhairane Station to Office and back. Selection Process: Face-to-Face Interview Before applying for this position you need to submit your online resume . Click the button below to continue.

Overview Job Title : Global Service Desk Job Description: Should be able to work in rational shifts. Duties and Responsibilities Assist Global Service Desk (GSD) Engineers by providing First level support. Identify and solve escalated problems related to computers, hardware, software and other related items via research, vendor and customer interaction. Provide accurate and complete descriptions of problems, inquiries and requests in a problem management ticket. Provide proactive Customer and GSD Management notification of problems. Perform testing of system or application enhancements or modifications prior to the release for users. Monitor and test fixes to ensure problems have been adequately resolved Provide and participate in training required to develop and maintain skills necessary to support end-users. Access software updates, drivers, knowledge bases and frequently asked questions resources on the internet to aid in problem resolution. Produce and review documentation used to instruct end-users in the appropriate use of company computers and related equipment. Manage daily workload of the GSD organization. Perform Quality Assurance Monitoring on Analysts and Engineers. Participates in the development of Processes and Procedures for the GSD organization. Knowledge, Skills & Competencies Problem Solving Result Orientation Persuasiveness Learning orientation Desirable Experience & Skills 4+ Years in Information Security Before applying for this position you need to submit your online resume . Click the button below to continue.

Overview **Job Title:** Customer Support Associate **Location:** [Remote] **Department:** Customer Support **Reports To:** Customer Support Manager **Job Summary:** As a Customer Support Associate at Flipkart, you will be the frontline ambassador of our brand, delivering exceptional support to our customers. You will handle inquiries, resolve issues, and provide accurate information to ensure a positive shopping experience. Your role is critical in maintaining high customer satisfaction and loyalty. **Key Responsibilities:** 1. **Customer Interaction:** Respond to customer inquiries via various channels, including phone, email, chat, and social media, ensuring prompt and accurate resolution. Provide detailed information about products, order status, returns, and other related queries. 2. **Issue Resolution:** Address and resolve customer complaints and issues effectively, escalating complex cases to the appropriate department when necessary. Use problem-solving skills to identify root causes and offer solutions to prevent future issues. 3. **Order Management:** Assist customers with order placement, tracking, modifications, and cancellations. Ensure accurate processing of returns, exchanges, and refunds in accordance with Flipkart s policies. 4. **Customer Satisfaction:** Strive to exceed customer expectations by delivering a high level of service and support. Gather and analyze customer feedback to contribute to improvements in processes and services. 5. **Documentation and Reporting:** Maintain detailed records of customer interactions, transactions, comments, and complaints. Generate and review reports to monitor performance metrics and identify trends. 6. **Product Knowledge:** Stay informed about Flipkart s products, services, promotions, and policies to provide accurate information and recommendations. Participate in ongoing training and development to enhance product knowledge and customer service skills. 7. **Team Collaboration:** Work closely with other team members and departments to ensure cohesive and efficient support operations. Share insights and best practices with colleagues to foster a collaborative work environment. **Qualifications:** **Education:** High School Diploma or equivalent required; Associate s or Bachelor s degree in Business, Communications, or a related field preferred. **Experience:** Prior experience in customer support or a similar role is an advantage, but not required. **Skills:** Strong communication skills, both verbal and written. Excellent problem-solving and decision-making abilities. Ability to handle multiple tasks and manage time effectively. Proficiency in using customer support software and tools. Empathetic and patient with a customer-first mindset. Tagged as: customer service, customer support, inbound, outbound Before applying for this position you need to submit your online resume . Click the button below to continue. Related Jobs Customer service Teleperformance Mumbai Full Time 2023-06-09 Customer Service Associated sky tech aviation Kolkata, West Bengal Full Time 2023-05-10 Customer Care Executive Policy Baazar Gurgaon Full Time 2023-07-03

Overview Lead generating through cold calling. Periodical portoflio review through online. Coordinating with new prospects to fix an financial plan service consultation. Post-consultation follow ups through Calls/WA to convert as our client. Chat support. Tracking and maintain the enquiries. Maintaining records of every customer interaction Tagged as: finance Before applying for this position you need to submit your online resume . Click the button below to continue. About Holistic Investment Planners Pvt Ltd We are Financial Planners and Wealth Managers to Senior Corporate Executives and NRIs. We help our clients identify financial goals, develop strategic investment plans for creating, preserving and managing wealth, and achieve results in their wealth management. Our clients make significant improvements in their investment strategy and unique customized wealth management approach that enables them to take right financial and investment decisions. Related Jobs Telecalling Executive Winwaycreators India Pvt. Ltd. Hyderabad Full Time 2023-12-17 Fund Support Executive E Faws EdTech Platform Coimbatore, Tamilnadu Full Time 2023-11-25 Account Executives in Gurgaon EVENTIVATION EVENTS & BTL SOLUTIONS Gurugram, Haryana Full Time 2023-04-24

Proven experience as a Senior Software developer er or similar role Experience in application development and complex application development Continuous customer interactions for requirement gathering Hands on experience in Smallworld 4.2x & 5.3x versions Development of applications using Magik Development of GUI functionalities Strong knowledge in Magik language Experience in GIS Adaptor and CYMDist Hands on knowledge on Data modelling, data upgrade, design manager and system administration experience in implementing end-to-end enterprise GIS solutions Knowledge in integrating with other systems String knowledge of development in GE smallworld electric office & PNI projects Excellent communication skills Analytical mind and problem-solving aptitude Strong organizational skills Btech/BE in Computer Science, Engineering or a related field

Key Result Areas: 1) Customer experience delivery and management 2) Achieve business volumes. 3) Relationship management 4) Compliance Management Job Description: 1)Customer experience delivery and management 1) Handle store walk-ins - Understand customer requirement & co-create designs with customers. Guide customers on material, product, and accessories selection. 2) Ensure timely closure of designing with customers as per sales process. Create estimates & follow up with customers. 3) Visit customer homes for inspection of site jobs. 2) Achieve business volumes 1) Lead generation through architects and interior designers by relationship building. 2) Create designs in 3D software and AutoCAD. 3) Ensure timely order booking, collections. 4) Close orders and achieve desired sales targets. 3) Relationship management 1) Resolve customer complaints by coordinating with all stakeholders. 2) Take completion certificate signoffs from customers. 3) Required to do follow-ups post sales. 4) Required to go on site for taking Measurement. 4)Compliance Management 1) Work as per defined policies and procedures. 2) Should be comfortable working on weekends (Sats & Suns)

Key Responsibilities: Customer Interaction: Engage with customers in a professional and courteous manner, addressing their queries and concerns, and providing solutions effectively. Documentation: Maintain accurate and detailed records of customer interactions, transactions, and other relevant information. Product Knowledge : Stay informed about the process and related services to provide accurate information to customers. Problem Resolution: Handle and resolve customer complaints, escalating issues when necessary to ensure a high level of customer satisfaction. Adherence to Policies: Ensure compliance with company policies, procedures, and guidelines in all customer interactions. Team Collaboration: Work collaboratively with team members and other departments to enhance overall customer experience. Education and Experience: High school diploma or equivalent 0-2 years of customer service or retail experience preferred Ability to effectively communicate in person, over the phone, and via email Skills and Abilities : Excellent communication and interpersonal skills Strong active listening and problem-solving abilities Patience and empathy when dealing with customer inquiries and concerns Familiarity with customer service software and databases Proficiency with basic computer programs like word processing and spreadsheets Ability to work well under pressure and meet deadlines Willingness to work in a fast-paced, customer-oriented environment

superhealth *Job Title:* Concierge/ community manager. Hospitality, Airlines, Hotel management or Travel Background Preferred and any one with face to face interaction with clent or customers. *Company Overview:* We are hiring on behalf of a premium client offering curated experiences and top-tier services to elite customers. If you have a flair for customer engagement, excellent communication skills, and a background in hospitality, travel, or airlines we would love to meet you! *Key Responsibilities:* *Be the first point of contact for customers and guests, providing a warm, engaging, and premium experience. *Manage day-to-day community/guest interactions, addressing queries and resolving issues promptly. *Coordinate with internal teams to ensure seamless delivery of services and events. *Plan and execute customer engagement activities and feedback initiatives. *Build strong rapport with guests, ensuring repeat satisfaction and brand loyalty. *What Were Looking For:* *Experience in hospitality (hotel front office, guest relations), airlines (cabin crew, ground staff), or travel desk operations. *Minimum 1-5 years of customer-facing experience. *Impeccable grooming, presentation, and communication skills. *Ability to manage multiple queries, complaints, and service delivery interactions calmly and professionally. *A proactive, cheerful, and service-oriented mindset. *Apart from any one with field sales experience can also apply. *Eligibility:* *Graduate in any stream (Hospitality / Tourism / Aviation diploma preferred). *Must be open to working weekends (rotational offs). *Fluent in English; local language is a plus. Females only *Why Join Us * *Work with a reputed and growing brand. *Upscale clientele & premium experience environment. *Great opportunity for career growth in customer success & engagement roles. IMMEDIATE HIRING , DIRECT CONTACT AT 9739398219 HR PRIYA

Job Title: Advanced ADTS Engineer/ Specialist Job Location: Plot No. F -27, MIDC, Ranjangaon, Taluka Shirur, Dist. Pune, Pincode 412 220, Maharashtra Job Summary: We are seeking a dynamic and experienced professional to join our team as an Application Development Technical Specialist. The primary responsibility of this role is to work with customers and business teams to lead new applications, generate specifications, and replicate successful applications across local and global markets. In addition, the candidate will introduce new products to customers, work closely with the global team on grade translation, technology transfer, and knowledge building, and address customer processes and complaints. Responsibilities also include designing and developing demo tools, publishing technical bulletins on successful applications, conducting application-related testing, providing training on Avient materials, and modifying grades to meet customer requirements. Furthermore, active participation in resolving customer complaints is essential. The role involves assisting R&D and sales teams through comprehensive testing plans, procedures, data analysis, and effective communication of results with customers. The ideal candidate should possess 46 years of customer-facing experience in technical service and application development, strong analytical skills, and the ability to manage complex projects across diverse teams. Essential Duties & Responsibilities: Lead customers and business teams in generating new business through application development, process optimisation, replication, and specification wins. Develop formulations for new applications in accordance with customer specifications, quality standards, and operational goals. Document and prepare product specifications, integrating Avient products and services into customer applications. Provide technical support to customers and commercial teams before and after sales, including application guidance, specification interpretation, process guidelines, and technical presentations. Troubleshoot processing challenges and address customer complaints; investigate and resolve issues using a pragmatic, scientific approach, ensuring timely responses to customers without escalation. Create technical data sheets. Lead and coordinate plant technical trials and transfers; process testing plans, data analysis, and communication of results. Develop demo tools and value-selling tools for customers. Publish technical bulletins of successful applications. Act as a reservoir of technical information, bringing the voice of customers to new technology introduction teams or supporting commercial teams with new product trials and customer feedback. Participate in the scale-up process and provide support to the plant team as needed. Ensure all activities align with safety & health principles, proactively fostering a safe working environment and assessing potential hazards, while adhering to ethical business policies. Understand customer needs and technical specifications to select the right material solutions based on functional and service requirements. Willingness to travel across India on short notice, up to 40% travel time. Other projects and duties as assigned. QUALIFICATIONS: Education and Experience: Master's degree in Polymer Science/Engineering, Material Science, or a related field. B. Tech with relevant experience will also be considered. 4-6 years of experience in a customer-facing role, with extensive exposure to polymer processing methods, particularly extrusion and injection moulding. In-depth knowledge of engineering plastics and thermoplastic elastomers. Industry awareness in healthcare, automotive, or consumer sectors is highly desirable. Exceptional oral, written communication, and presentation skills. Additional requirements: Strong business acumen and analytical mindset. Self-motivated with the ability to work with minimal supervision. Exceptional oral, written communication, and presentation skills. Complex problem-solving skills, adept at translating customer needs into solutions. High technical aptitude. Team player with a proactive attitude. Excellent organisational skills. Avient Leadership Behaviours: We believe that all of our global employees are leaders and that the six most important behaviours for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business. By playing to win, acting customer-centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself, you will accelerate your ability to achieve Avients strategic goals, to meet our customer needs, and to accomplish your career goals. Physical Demands: Requires standing and sitting for extended periods of time, talking, and listening. Must be able to walk and use hands. Occasionally requires bending, stooping, and climbing ladders and stairs. Typically work is in a manufacturing environment where the noise level is loud. Generally, it requires the use of personal protective equipment such as safety glasses, safety shoes, hearing protection, a hard hat, and respiratory protection. Exposure to outside weather conditions is routine. May be exposed to working in extreme heat and humidity. May also be exposed on occasion to dust or fumes.

As an Outbound Sales Representative in the education sector, you will be responsible for making outbound calls to promote products/services to customers using a script, while adapting as necessary. Your core duties will include generating leads by identifying potential customers and updating the lead database, interacting with customers to address their needs, answer queries, and build trust, as well as achieving sales targets through effective promotion, objection handling, and deal closure. In addition to your sales responsibilities, you will be required to maintain call records, prepare performance reports, and collaborate closely with sales/marketing teams to share customer feedback and insights. The ideal candidate for this role should have at least 2 years of experience in a similar position within the education sector. This is a full-time position with a day shift schedule, and the work location is in person. If you are enthusiastic about sales, customer interaction, and making a positive impact in the education sector, we encourage you to reach out to Tripti at 7470802889 to explore this exciting opportunity further.,

As a Voice Process Executive at PULSUS Healthtech Chennai, you will be an integral part of our dynamic team. PULSUS Healthtech is a renowned Medical and Healthcare Publisher with a history spanning over 3 decades, garnering praise from both contributors and readers alike. As a leading scientific publisher of open access and hybrid access peer-reviewed journals, we are expanding our publishing portfolio to encompass major Science, Technology, and Medical journals. Our focus is on sharing and distributing scientific discoveries and knowledge, with a current emphasis on expanding healthcare informatics and pharmacovigilance market studies within the global healthcare market. Your responsibilities will include utilizing your international calling experience to engage with clients effectively and efficiently. Your quick and attentive speaking skills, coupled with convincing abilities in international telemarketing, will be crucial in generating leads through cold calling. You will be tasked with nurturing leads towards potential sponsors and exhibitors, leading conversations, and successfully closing deals. Additionally, you will be responsible for maintaining monthly target and achievement reports, as well as achieving the revenue targets set for each month. To excel in this role, you should possess a Graduation/MBA/PGDM with prior experience in an international voice process and international sales. A strong foundation in sales, expertise in lead generation, and exceptional communication skills are essential. We are looking for enthusiastic team players with an eye for detail, commitment, good organizational and planning skills, and the ability to multitask with problem-solving capabilities. If you meet these requirements and are ready to take on this exciting opportunity, we offer a competitive salary package that is among the best in the industry. This position is full-time and permanent, based in our Chennai branch at the following address: PULSUS Healthtech LLP, 2nd floor, 5th Block, DLF info city- IT/ITEZ SEZ, 1/24, Shivaji Garden, Manapakkam, Mount Poonamalee Road, Nandambakkam, Ramapuram, Chennai, TamilNadu-600089. For any job-related queries, please feel free to reach out to Neethu.M, Human Resources, at chennaihr@pulsus.com or contact 7200106719. If you have general queries about the company, you can email us at contact@pulsus.com. Join us at PULSUS Healthtech and be part of a team that is dedicated to bridging the gap between industries and practicing physicians globally.,

Join the team that ensures our prices are competitive and our product range caters to all audiophile needs across the country. You will have the opportunity to work independently while collaborating closely with the team. Your responsibilities will include managing stock-outs and purchase orders based on inventory forecasts. Additionally, you should be able to identify customer demand, conduct new product and category research, identify gaps, and ensure competitive pricing compared to competitors. We are looking for individuals who are meticulous, organized, punctual, expressive, dog lovers, hands-on, motivated, curious, hustlers, solution-oriented, self-driven, and, most importantly, discerning music enthusiasts. Ideal candidates should have experience in customer interaction, be able to build relationships, understand requirements, and provide direction. It is essential that you reside in Mumbai and can commute to Andheri West without experiencing burnout. Basic knowledge of MS Word, MS Excel, and familiarity with working on a CRM system would be considered a bonus.,

The candidate will be responsible for demonstrating expertise in MS Office, possessing knowledge of the internet and basic computer skills, coordinating with team members, and interacting with customers. This is a full-time, permanent position suitable for freshers. Benefits include cell phone reimbursement. The work schedule is during day shifts, and performance and yearly bonuses are provided. The preferred education qualification is Higher Secondary (12th Pass). The work location is in person. The application deadline is on 25/01/2025, and the expected start date is 01/02/2025.,

The SaaS Solutions Architect at MSB Digital Private Limited will be responsible for engaging with potential customers to understand their business needs and challenges. You will conduct comprehensive product demonstrations to showcase the value of our SaaS solutions. Your role will involve developing and presenting tailored proposals that address customer requirements and emphasize the benefits of our solutions. Building and maintaining strong relationships with partners to drive mutual growth will be a key aspect of your responsibilities. As a SaaS Solutions Architect, you will provide technical guidance and support to customers and partners to ensure successful implementation and adoption of our solutions. Gathering and relaying customer feedback to the product development team for future enhancements, staying updated on industry trends, and analyzing competitor offerings to effectively position our solutions in the market are integral parts of your role. The ideal candidate for this position should hold a Bachelor's degree in Computer Science, Information Technology, or a related field, along with an MBA in Sales and Marketing from a reputable institute. Proven experience as a Solutions Architect, preferably in the SaaS industry, is required. Strong technical background, excellent communication and presentation skills, and the ability to build and maintain relationships with customers and partners are essential qualifications. Problem-solving skills, a customer-centric mindset, and the ability to work both independently and as part of a team are also important attributes. MSB Digital Private Limited offers competitive salary and performance-based bonuses, comprehensive health & accident insurance, opportunities for professional development and career growth, flexible working hours, and a collaborative and inclusive work environment. Join us in driving innovation and delivering cutting-edge solutions to our clients. Apply today and take the next step in your career with MSB Digital Private Limited.,

Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 employees spanning across 30+ countries, we are fueled by curiosity, agility, and a commitment to creating enduring value for our clients. Our purpose, which is the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for a Lead Consultant specializing in High Radius to join our team. We are in search of a talented and motivated individual who thrives in a high-growth environment. The Functional Consultant role is pivotal and offers a significant opportunity to contribute to the ongoing growth and development of the organization. Responsibilities: - Assist in configuring the tool as per the established design - Develop and review project plans, milestones, and delivery schedules - Engage with project stakeholders to manage and align expectations - Prepare Functional Requirement Documents and ensure closure with all stakeholders - Maintain application documentation according to the defined standards - Collaborate with technical leads and developers by providing necessary inputs - Configure and develop reports within the tool Qualifications we are looking for in you! Minimum Qualifications: - BE/B Tech/ MCA/BCA - Strong written and verbal communication skills Preferred Qualifications/Skills: - Relevant experience in the Finance & Accounting domain - Exposure to the High Radius tool - Expertise in configuring High Radius - Strong customer interaction skills - Extensive domain and operations experience in the OTC domain - Proficient in MS Office tools - Familiarity with ERPs like Oracle, SAP - Excellent verbal and written communication skills suitable for executive-level interactions - Knowledge of SQL Query writing will be an added advantage If you are ready to take on the role of a Lead Consultant at Genpact, apply now and be part of our dynamic team dedicated to driving digital transformations and delivering exceptional results. Job Details: - Job Title: Lead Consultant - Location: India-Hyderabad - Schedule: Full-time - Education Level: Bachelor's / Graduation / Equivalent - Job Posting Date: Oct 1, 2024, 5:34:20 AM - Unposting Date: Ongoing - Master Skills List: Digital - Job Category: Full Time,

You will be joining the Smart Infrastructure Division at Siemens Ltd., a global leader in supplying products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. Your role will involve interacting with customers through telecalling, sales support, order management, relationship management, and providing technical expertise on low-voltage switchgear products. Your responsibilities will also include collaborating with internal teams, staying updated on market trends, and contributing to sales targets and KPIs. As part of your role, you will conduct daily tele-calling to follow up on quotations, proposals, and orders, identify new sales opportunities, and maintain a structured call log. You will be responsible for preparing quotations and proposals for low-voltage switchgear solutions, processing orders accurately, and acting as the primary point of contact for customers. Your technical expertise will be crucial in assisting customers with product selection and collaborating with the regional service team to address technical challenges. You will work closely with various teams within the organization such as service sales, business development, and logistics to ensure seamless execution of orders. It will be essential to stay updated on industry trends, competitor activities, and advancements in low-voltage switchgear technology to provide valuable insights and feedback for product development and marketing teams. Additionally, maintaining accurate records of sales activities, customer interactions, and preparing regular reports on sales performance will be part of your responsibilities. To qualify for this role, you should have a Diploma/Bachelor's degree in Electrical/Electronic Engineering or a related field/MBA with 2-4 years of experience in sales, sales support, telecalling, or technical support for electrical products, preferably low-voltage switchgear. Technical skills required include a strong understanding of low-voltage switchgear products and applications, proficiency in CRM tools, SAP, and MS Office. Soft skills such as excellent communication, telecalling, interpersonal skills, and a customer-focused mindset are essential. Fluency in English, strong presentation skills, and analytical prowess will be beneficial in effectively supporting customers and meeting sales targets. Siemens is committed to diversity and equality, and all employment decisions are based on qualifications, merit, and business needs. As part of the Siemens team, you will be contributing to building the future with over 379,000 minds across 200 countries. Bring your curiosity, creativity, and problem-solving skills to help shape tomorrow with us.,

Responsibilities Key Deliverables Responsibilities Key Deliverables: As a Relationship Manager at Mahindra Mahindra Ltd, you will take on a pivotal role in enhancing customer experience and engagement in the EV Charging Infrastructure division. Your responsibilities will include but are not limited to: Customer Interaction: Serve as the primary contact for end customers, expertly addressing technical queries related to Chargers while providing immediate and effective solutions tailored to their needs. Consultative Approach: Act as a consultant for customers, ensuring that their requirements are fully understood and met, thus fostering strong relationships and trust. RWA DISCOM Liaison: Manage interactions with Resident Welfare Associations (RWAs) and DISCOMs to resolve queries related to approvals and ensuring adherence to installation and safety standards. Sales Service Coordination: Collaborate closely with the Sales Service teams at various dealership levels (AD Powerol), facilitating a seamless flow of information and support. DMS Monitoring: Oversee the monitoring of the Dealer Management System (DMS), ensuring that service calls are effectively managed and coordinated with field teams for site surveys, installations, and commissioning tasks. Process Improvement: Strengthen service systems and processes at Powerol Dealers, identifying opportunities for enhancing operational efficiency and customer satisfaction. Training Support: Develop and administer targeted training courses for both the Powerol field team and customers to deepen understanding of Charger installation processes. Technical Guidance: Provide on-the-ground support and technical assistance to the field teams, ensuring they have the necessary resources and information to meet customer requirements. Approval Support: Assist customers in navigating the approval processes with DISCOMs and local municipalities, facilitating timely outcomes. Field Issue Resolution: Address and resolve field issues promptly, whether through remote support or on-site engagements, to maintain service continuity. Technical Literature Management: Ensure that technical information, literature, and service bulletins are readily available and up-to-date for all products, keeping the field team informed. Market Insight: Gain a thorough understanding of market trends and customer requirements, enabling informed strategic decisions. Travel Requirements: Be prepared for frequent travel to partner with customers and dealers to further business objectives and relationships. Experience Experience: To succeed in this role, it is expected that candidates will bring the following experience: A proven track record in a customer-facing role, preferably within the energy or EV infrastructure sectors, demonstrating the ability to handle technical inquiries effectively. Experience engaging and collaborating with multiple stakeholders, including companies, authorities, and customers, to achieve common goals and objectives. Hands-on experience in liaising with regulatory bodies and understanding compliance requirements within the EV market. Demonstrable experience in training or mentoring teams, with the ability to convey technical concepts clearly to different audiences. Expertise in using CRM tools, DMS systems, and service applications to monitor customer interaction and improve service delivery. A history of visiting client sites to assess needs, troubleshoot challenges, and provide just-in-time solutions that enhance customer satisfaction. Industry Preferred Industry Preferred: The ideal candidate will have exposure to industries including but not limited to: Electric Vehicles (EV) and charging infrastructure Renewable energy and sustainable technology sectors Automotive and industrial engineering Telecommunications with a focus on infrastructure support Consulting and technical services in energy management Customer service in related technological fields Qualifications Qualifications: Prospective candidates must meet the following qualifications: A Bachelors degree in Engineering, Business Administration or a related field is preferred. Advanced degrees or certifications relevant to the EV charging or energy sectors would be an advantage. Strong analytical and problem-solving skills, with the ability to make data-driven decisions in a fast-paced environment. Excellent communication and interpersonal skills to foster strong relationships with customers and team members alike. Ability to work independently and as part of a collaborative team, showcasing flexibility to adapt to changing business needs. Proficient with Microsoft Office Suite and experience with CRM or other relevant software tools. General Requirements General Requirements: The successful candidate will be: Detail-oriented with a proactive approach to problem-solving and a commitment to achieving results. Capable of handling multiple tasks and prioritizing effectively to meet various demands. Passionate about sustainability and the transition to green technologies. Able to function effectively in both field and office settings, demonstrating versatility in working environments. Willing to travel as necessary to fulfill the responsibilities of the role.

Responsibilities & Key Deliverables Provide sharply-worded actionable insights for all PV and CV brands for domestic and IO, which solve for existing Brand issues and increase sales/share Drive Customer Obsession culture across organisation: includes various activities such as Monthly consumer hours, Quarterly newsletters, Infighting workshops, Tools to aid on-ground customer interaction & insight gathering, etc. Explore & Implement New Methodologies/tools for of research Provide insights to support blockbuster launches of Mahindra SUVs & LCVs Prepare & execute regular consumer work , also support ad-hoc consumer work basis business ask Work with various Research partners to have optimal solution balancing cost , timelines & quality Travel to research locations for efficient execution , ensuring adherence planned modalities (sample, centre, methodology etc) Conduct secondary research basis online articiles , magazines , webinars, podcasts, reviews etc. Preferred Industries Automotive Industry Education Qualification MBA; A Bachelors degree in Marketing / Statistics / Commerce/Psychology General Experience 5-7 YEARS OF JOB EXEPEREINCE IN MARKET RESEARCH Critical Experience Strategic bent of mind - looks at bigger picture without neglecting the finer nuances General interest in automobiles preferred though not mandatory Conduct insights workshop with Mahindra stakeholders & outside agency partners Ability to read companies Annual reports and derive insights not mandatory Expertise in qualitative research with exposure to techniques like in depth interviews, group moderation, ethnographies Ability to analyse large data / number sets too Story telling - ability to stitch multiple info sources / data points & come up with a compelling story around the subject, of course with good presentation skills Plan & execute Product Clinics

The Acquisition RM-NRI position in Branch Banking is a field role that focuses on the NRI Banking Vertical. Reporting to the regional NRI Field Leadership, your main responsibility will be to attract new customers for the bank in your designated location. This involves collaborating with various stakeholders to develop and implement local customer acquisition strategies that align with business objectives. Key Responsibilities: - Drive customer acquisition numbers in the assigned location. - Monitor sales targets, performance, and take proactive steps to ensure sales excellence. - Develop and execute customer acquisition strategies in local markets to attract new customers. - Establish and nurture relationships with local B2B partners to facilitate customer acquisition. - Work closely with the Branch Network and NRI Business vertical to convert leads into customers. - Share customer needs and market trends feedback with local field leadership. - Develop the ability to engage with customers and build trust through telephonic interactions. Education Qualification: - Graduation: Any Graduate Experience: - 2 to 5 years of relevant experience This role requires a proactive and customer-focused approach to drive customer acquisition in the NRI banking segment. If you have the experience and skills to excel in a dynamic field role, we welcome your application for the Acquisition RM-NRI position.,

You will be joining Samagra Progressive Learning Solutions Private Ltd, founded by Madhu Bhaskaran, a distinguished Business Strategist and HRD trainer. The company strives to bring about a significant transformation in the lives of entrepreneurs by developing top-notch products and programs aimed at assisting, supporting, and guiding them towards elevating both their personal and business aspects. In this role as a Customer Service and Sales Executive, you will hold a crucial position in enhancing customer satisfaction and driving revenue growth for the organization. Your main duties will include delivering exceptional customer service, addressing inquiries and concerns, and actively promoting products or services to achieve sales targets. Acting as a bridge between customers and the company, you will ensure a positive and seamless experience for customers in all interactions. Your responsibilities will encompass various aspects such as: Customer Interaction: - Engaging with customers through multiple channels like phone, email, chat, or in-person to handle inquiries, resolve issues, and provide information about products/services. - Promptly and professionally addressing incoming customer inquiries to maintain high levels of customer satisfaction. - Establishing a friendly and approachable rapport with customers to build trust and enhance communication. Sales and Upselling: - Proactively promoting products or services to customers by leveraging your knowledge to identify opportunities for upselling or cross-selling. - Meeting or surpassing sales targets by effectively presenting the value proposition of products/services and persuading customers to make purchases. - Utilizing various sales techniques to drive revenue generation, including active listening, objection handling, and closing strategies. Problem Resolution: - Investigating and resolving customer complaints or issues efficiently and empathetically. - Escalating complex issues to the appropriate teams or management for resolution to ensure effective addressing of customer concerns. Documentation and Reporting: - Keeping accurate records of customer interactions, inquiries, complaints, and resolutions using CRM software or similar tracking systems. - Generating reports on sales performance, customer feedback, and trends to provide valuable insights to management for decision-making purposes. Product Knowledge and Training: - Staying informed about product features, specifications, and promotions to effectively communicate information to customers and aid them in making informed purchasing decisions. - Participating in training sessions or product knowledge sessions to enhance understanding of offerings and improve sales effectiveness. Team Collaboration: - Collaborating with various departments such as marketing, product development, and logistics to address customer needs and enhance the overall customer experience. - Sharing best practices and insights with colleagues to create a collaborative and supportive work environment. To excel in this role, you should ideally possess a Bachelor's degree in Business Administration, Marketing, or a related field. Additionally, fluency in Tamil is required. Previous experience in customer service and sales roles, with a proven track record of meeting or exceeding targets, is essential. Strong communication skills, exceptional problem-solving abilities, proficiency in CRM software, attention to detail, adaptability, and a customer-centric mindset are crucial qualities for this position. This is a full-time job role, offering a monthly salary ranging from 15,000.00 to 20,000.00. The job involves a day shift with weekend availability and includes a performance bonus. The work location is in person.,

The position requires you to deliver excellent business results through your team's efforts. Your responsibilities include utilizing writing skills to create adverse event and product complaint narratives during intake and developing custom responses for medical inquiries. You will handle requests through various channels such as phone, email, CRM, and chat. It is crucial to identify adverse events and product complaints during customer interactions, accurately generate reports, and adhere to regulatory procedures. You will coordinate processes to address product quality-related complaints by collaborating with departments like Quality Assurance and Regulatory Affairs. Maintaining knowledge of product, therapeutic area, and client-specific requirements is essential. Emphasizing good documentation practices, high quality standards, and exceptional customer service is key. Additionally, showcasing a commitment to diversity, equity, and inclusion through continuous development and inclusive behaviors is expected. Minimum qualifications include a Pharm.D, Master of Science (Msc), B.Pharm, M.Pharm, or any other Life Sciences degree. Proficiency in documentation, verbal and written communication, and a strong clinical background is required. Fluency in English for speaking, reading, and writing is necessary. Preferred qualifications mirror the minimum requirements of education, experience, and skills outlined above.,

As a Travel Executive, you will be responsible for managing and assisting clients with their travel needs, ensuring they receive excellent service throughout their journey. You will play a key role in arranging travel packages, providing tailored recommendations, and ensuring smooth and hassle-free bookings for both leisure and business travelers. Customer Interaction: Provide personalized travel advice, recommendations, and support to clients for both domestic and international travel. Booking & Reservations: Handle bookings for flights, hotels, car rentals, and tours, ensuring accuracy and timely reservations. Itinerary Planning: Design customized itineraries based on client preferences, including travel destinations, accommodation, and activities. Travel Documentation: Assist clients in obtaining necessary travel documents (visas, passports) and ensure all travel arrangements comply with relevant regulations. Customer Service: Resolve any issues or concerns before, during, and after the travel experience, ensuring client satisfaction. Market Knowledge: Stay updated on the latest travel trends, promotions, and destinations to offer clients the best options available. Sales Support: Promote travel packages, upsell services, and contribute to the agency's growth and revenue generation. Qualifications: Proven experience in the travel industry, preferably in a travel agency or tour operator setting. Strong knowledge of global destinations, travel regulations, and booking systems. Excellent communication and interpersonal skills. Detail-oriented with strong organizational abilities. Ability to multitask and work effectively in a fast-paced environment. Proficiency in MS Office and travel booking software (e.g., Amadeus, Sabre, Galileo). A passion for travel and delivering exceptional customer service. Ability to work independently as well as part of a team. Preferred Qualifications: Degree in Hospitality, Tourism, or a related field. Knowledge of multiple languages. Experience in sales or business development within the travel industry.,

The Client Services Planner will be responsible for managing, executing, all orders on broadcasting platforms and transmitting them to stations. This role requires a deep understanding of the advertising ecosystem, Linear TV, Broadcasting side, Streaming platforms, OTTs, CTV and data management platforms. The ideal candidate will possess strong analytical skills, technical proficiency, and a keen eye for detail to ensure campaigns run smoothly and efficiently. Job Description: Key Responsibilities: Client Service Planning : The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies Responsibilities include, but are not limited to: Accurately input and transmit sales orders to client television stations Process and maintain revisions to sales orders Inform agency media buyers of program changes and outstanding pre-empts Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status Process weekly Pre-Log/Post-Log requests from agencies Approve Agency Accepted manual Makegoods and transmit to the station Transmit Rep Pending Makegoods to Agency Pull posts and negotiate Under-Delivery (UD) weight Collaborate with stations to build and negotiate Makegoods offers Money tracking for Cash in Advance orders Analyze TV ratings data (Nielsen and comScore) Update Darwin to ensure programs are accurate Requirements : 4 years + experience in a TV Linear/Broadcasting Proficiency with major broadcasting platforms like DARWIN, MediaOcean , Prisma Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion. Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management. Maintains a proactive approach to staying on top of everything within the process to support evolving client needs. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills , are required . Experience in an analytical, results-oriented environment with external customer interaction. Additional Information Works as a member of the team and cross-functional teams Ability to lead/own internal & vendor meetings and communication. Have an aptitude for basic mathematical concepts Possess excellent verbal and written communication skills Ability to prioritize tasks and meet all deadlines while producing quality. Ability to aggregate and communicate data to support recommendations Ability to follow through on assigned tasks with minimal supervision Passion and curiosity for media, brands & digital activation Flexible to work across different time zones/shifts (including night shift)

Join a team recognized for leadership, top innovator and diversity. The position is for Advanced System Engineer for Radios group within Communication, Navigation & Surveillance COE, HTS Aero India. Job Responsibilities include the following: Requirements analysis specific to RF based systems like Radios, Radars including Hardware architectures. RF based Systems design like Radios, Radars GNSS system design includes acquisition and tracking algorithms development. Systems integration Systems validation & verification- Prepare detailed test plans, provide test coverage, analyze test data and report test results. Customer Interaction- Clearly articulate key performance and operability results within Honeywell and with external customers. Excellent communication and problem-solving skills Constantly look to automate manual and repetitive tasks while reducing or optimizing build/release times. Automate and implement the Continuous Integration and Continuous Deployment pipeline. Engage with teams and manage build requirements. Follow emerging technologies Troubleshoot and debug existing product Installers YOU MUST HAVE Bachelors Degree in Engineering (Electrical/Systems/Computer) Minimum 5+ years of engineering experience in systems domain 7-10years experience WE VALUE Knowledge of the systems/Software/Hardware development lifecycle for Product development. Experience in systems engineering system requirement, integration, and verification (DO-178C, DO-160) Experience in GNSS Domain, Radios, Radar systems, RF systems, Communication Systems. Understanding of GPS, GLONASS, Galileo, BeiDou, and other GNSS systems. Individuals that quickly analyze and apply new information and concepts. Individuals who are self-motivated, able to work with little supervision, and who consistently take the initiative to get things done. Diverse and global teaming and collaboration Can quickly analyze, incorporate, and apply new information and concepts Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness. Diverse and global teaming and collaboration Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done Multi-tasking and has the ability to manage a variety of complicated tasks. Working experience on DO-160/DO-254/280B, A618, A631 and A758 will be an added advantage. YOU MUST HAVE Bachelors Degree in Engineering (Electrical/Systems/Computer) Minimum 5+ years of engineering experience in systems domain 7-10years experience WE VALUE Knowledge of the systems/Software/Hardware development lifecycle for Product development. Experience in systems engineering system requirement, integration, and verification (DO-178C, DO-160) Experience in GNSS Domain, Radios, Radar systems, RF systems, Communication Systems. Understanding of GPS, GLONASS, Galileo, BeiDou, and other GNSS systems. Individuals that quickly analyze and apply new information and concepts. Individuals who are self-motivated, able to work with little supervision, and who consistently take the initiative to get things done. Diverse and global teaming and collaboration Can quickly analyze, incorporate, and apply new information and concepts Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness. Diverse and global teaming and collaboration Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done Multi-tasking and has the ability to manage a variety of complicated tasks. Working experience on DO-160/DO-254/280B, A618, A631 and A758 will be an added advantage.