Customer Coordinator

AQM Technologies

1 - 3 years

0 - 1 Lacs

Mumbai

Posted:1 day ago| Platform:

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Skills Required

market quality customer service customer complaints customer coordination crm customer relationship spc business development market research sales market analysis marketing fmea quality assurance key account management ppap customer quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Coordinate with customers to understand their requirements and provide effective solutions.
Develop and maintain strong relationships with existing and potential customers.
Collaborate with internal teams to resolve customer complaints and issues.
Identify new business opportunities and grow the customer base.
Provide excellent customer service and support through various communication channels.
Analyze customer feedback and suggest improvements to products or services.

Job Requirements

Proven experience as a Customer Coordinator or in a related field.
Strong understanding of customer needs and market trends.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and organizational skills with attention to detail.
Experience working with CRM software and other customer relationship management tools.

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