Customer Coordinator

We are looking for a proactive and customer-focused Client Coordinator to join our dynamic printing press team. In this role, you will be the key point of contact for clients, managing print orders from start to finish. Youll coordinate between clients, sales, design, and production teams to ensure each project is delivered on time, within budget, and to the highest standard. Serve as the primary liaison between clients and internal departments (sales, design, and production). Manage the end-to-end lifecycle of print jobs, from order intake to final delivery. Review client specifications and ensure accuracy in job details, print files, and deadlines. Coordinate schedules with production to meet client timelines and quality standards. Communicate any delays, changes, or updates to clients in a timely and professional manner. Maintain and update client records, order statuses, and project timelines in the job management system. Assist with estimates, quotes, and invoicing in collaboration with the sales team. Ensure customer satisfaction by handling inquiries, feedback, and complaints promptly. Qualifications: - Prior experience in client coordination, customer service, or account management. - Experience in a printing, graphic design, or manufacturing environment is highly preferred. - Strong organizational skills with the ability to manage multiple jobs. - Excellent communication and interpersonal skills. - Attention to detail and accuracy when reviewing print specifications. - Proficiency in Microsoft Office Suite. - High school diploma or equivalent; post-secondary education in business, marketing, or graphic communications is an asset. Job Type: Full-time Schedule: Day shift Work Location: In person,