Customer Care Executive/Trainee

As a Customer Care Executive at our business consulting and product innovation company, you will play a crucial role in enhancing customer satisfaction and loyalty. Your primary responsibility will be to address customer inquiries, provide product information, and offer solutions to ensure a positive customer experience. You will need to maintain a strong understanding of our products and services to effectively assist customers with their concerns. Processing orders, returns, and exchanges will also be part of your daily tasks, following company policies and procedures diligently. Collaboration with other departments is essential to provide seamless customer experiences and resolve any issues efficiently. Keeping detailed records of customer interactions, transactions, comments, and complaints will help us improve our customer service continuously. In this role, multitasking, prioritizing tasks, and effective time management in a fast-paced environment are key skills required. Proficiency in basic MS-Office and a typing speed of 15 words per minute with an accuracy of 85% are necessary. You should also be flexible to work in day shifts. If you are a dedicated and empathetic individual passionate about delivering exceptional customer service, we invite you to apply for this Customer Care Executive/Trainee position in Jaipur. We have multiple openings available, and the ideal candidate would be able to join us as soon as possible. To apply, please submit your resume along with a cover letter detailing your qualifications and interest in the role. We are an equal opportunity employer that values diversity and is dedicated to creating an inclusive environment for all employees.,