1679 Product Knowledge Jobs

1. Respond to customer inquiries and resolve issues in a timely and efficient manner. 2. Provide accurate and helpful information about our products/services to customers. 3. Troubleshoot and resolve technical issues, escalating complex problems to senior team members as needed. 4. Document customer interactions and maintain accurate records of customer issues and resolutions. 5. Meet customer satisfaction and first-call resolution targets. 6. Collaborate with internal teams, such as sales and product, to resolve customer issues and improve overall customer experience. 7. Stay up-to-date with product knowledge and industry trends to provide informed support to customers.

Develop and execute sales strategies to achieve sales growth. Identify and engage with potential customers, including industrial clients, power companies etc. Conduct product presentations and demonstrations to showcase the features and benefits of our electrical measuring instruments. Provide technical support to customers, addressing their queries and concerns. Collaborate with the marketing team to develop promotional materials and campaigns. Prepare and submit sales reports, forecasts, and market analysis. Preparation of online tenders after analysis and comparison of customer requirement against our orffering.

Communicate and collaborate with subordinates on goals. Ensure complete strategy/system implementations as per directives Scouting new talent Induct new employee as per company s policy, ensuring no deviation while practicing policies and code of conduct Vacant territory management Guide team members to resolve issues, dealing with stockist & chemist. Prepare and submit the tour programme for self and team as per the guidelines Monthly analysis of Primary/ Secondary sales, customer coverage etc KOL & KBL connect Build business relationships with key customers Brief sub-ordinates on the incentive scheme Ensure Annual target Achievement of all HQ Ensure target achievement of all New Launches Develop Team members in Detailing, Product Knowledge, RCPA and Inclinic Effectiveness Identifying new business opportunites Keeping discipline in the team

Communicate and collaborate with subordinates on goals. Ensure complete strategy/system implementations as per directives Scouting new talent Induct new employee as per company s policy, ensuring no deviation while practicing policies and code of conduct Vacant territory management Guide team members to resolve issues, dealing with stockist & chemist. Prepare and submit the tour programme for self and team as per the guidelines Monthly analysis of Primary/ Secondary sales, customer coverage etc KOL & KBL connect Build business relationships with key customers Brief sub-ordinates on the incentive scheme Ensure Annual target Achievement of all HQ Ensure target achievement of all New Launches Develop Team members in Detailing, Product Knowledge, RCPA and Inclinic Effectiveness Identifying new business opportunites Keeping discipline in the team

Communicate and collaborate with subordinates on goals. Ensure complete strategy/system implementations as per directives Scouting new talent Induct new employee as per company s policy, ensuring no deviation while practicing policies and code of conduct Vacant territory management Guide team members to resolve issues, dealing with stockist & chemist. Prepare and submit the tour programme for self and team as per the guidelines Monthly analysis of Primary/ Secondary sales, customer coverage etc KOL & KBL connect Build business relationships with key customers Brief sub-ordinates on the incentive scheme Ensure Annual target Achievement of all HQ Ensure target achievement of all New Launches Develop Team members in Detailing, Product Knowledge, RCPA and Inclinic Effectiveness Identifying new business opportunites Keeping discipline in the team

Communicate and collaborate with subordinates on goals. Ensure complete strategy/system implementations as per directives Scouting new talent Induct new employee as per company s policy, ensuring no deviation while practicing policies and code of conduct Vacant territory management Guide team members to resolve issues, dealing with stockist & chemist. Prepare and submit the tour programme for self and team as per the guidelines Monthly analysis of Primary/ Secondary sales, customer coverage etc KOL & KBL connect Build business relationships with key customers Brief sub-ordinates on the incentive scheme Ensure Annual target Achievement of all HQ Ensure target achievement of all New Launches Develop Team members in Detailing, Product Knowledge, RCPA and Inclinic Effectiveness Identifying new business opportunites Keeping discipline in the team

Description We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in India. The ideal candidate will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues to ensure a positive customer experience. This role is suitable for individuals with 1-5 years of experience in customer service. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues and complaints effectively while ensuring customer satisfaction. Maintain accurate records of customer interactions and transactions. Provide product and service information to customers as needed. Collaborate with other departments to ensure seamless service delivery. Identify and escalate issues to higher management when necessary. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Strong problem-solving skills and the ability to think critically under pressure. Proficiency in using customer service software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong interpersonal skills and a customer-centric attitude. Basic knowledge of customer service principles and practices.

As a Sales Attendant at KHALSA KIDS LTD in Jaunpur, your primary responsibility will be to provide excellent customer service by assisting customers with inquiries, processing transactions, and maintaining a clean and organized store environment. You will also be responsible for showcasing products to customers in a professional manner. To excel in this role, you should possess strong sales and customer service skills, have good product knowledge, and be adept at inventory management. Experience with cash handling and Point of Sale (POS) systems is essential. Effective communication and interpersonal abilities are key, as you will be interacting with customers on a daily basis. The ability to work both independently and as part of a team is crucial for success in this position. Attention to detail and strong problem-solving skills will also be beneficial. While previous retail experience is a plus, it is not required for this role. If you are looking to join a dynamic team and contribute to providing an exceptional shopping experience for customers at KHALSA KIDS LTD, this role may be the perfect fit for you.,

The ideal candidate for this position must possess strong communication skills, with the ability to listen attentively, understand information, and effectively communicate with all key stakeholders. It is essential to highlight opportunities for improvement and address any concerns that may arise. Collaboration with team members to complete tasks within specified timelines, while upholding high-quality standards and superior service levels, is a key aspect of this role. Additionally, a proactive approach towards tasks and a willingness to take on responsibilities beyond the assigned scope are highly valued attributes. The Senior Analyst in this role will be responsible for various Pre and Post Settlement activities. This includes tasks such as cash flow confirmation with counter parties, affirmation of cash flows in the system, SSI update/correction/upload, fails management, breaks resolution, reconciliation of breaks with fails, and understanding SWIFT messages used in Cash Settlements (e.g., MT103, MT202, MT210). Knowledge of client money usage and its implications, as well as familiarity with electronic confirmation platforms like MarkitWire, DTCC, and CLS, is important. Furthermore, the candidate should have a basic understanding of various financial products such as Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Equity Accumulators, FX Accumulators, and Nostro Reconciliation. Effective communication with global counterparties and trade support groups to confirm cash flows, resolve discrepancies, and breaks is also a key responsibility. Proficiency in Excel (both basic and advanced) is required. In terms of functional and technical skills, the candidate should have a minimum academic qualification of Graduation (B.Com./BBA/BBM/BCA) or Post Graduation (CA/M.Com./MBA/MCA/PGDM). Hands-on experience and understanding of tools/industry utilities such as DTCC, CLS, MarkitWire, and ALERT are preferred. The working hours for this role are EMEA (1 PM to 10 PM IST) / NAM (6:30 PM to 3:30 PM IST).,

You will be responsible for managing customer relationships, providing exceptional customer service, and driving sales as a full-time on-site Customer Success & Sales Associate located in Jaipur. Your daily tasks will include responding to customer inquiries, resolving issues, processing orders, and providing product knowledge. Additionally, you will contribute to sales strategies, maintain sales records, and meet sales targets. To excel in this role, you should possess customer service skills such as relationship management and effective communication. Sales experience is essential, including meeting targets and contributing to sales strategies. Product knowledge and the ability to provide detailed information to customers are key aspects of this position. Problem-solving and issue resolution skills will also be crucial. You should be able to work both independently and as part of a team. Excellent verbal and written communication skills are necessary for effective interaction with customers and colleagues. Experience with CRM software would be advantageous. While not mandatory, a Bachelor's degree in Business, Marketing, or a related field is preferred for this role.,

Are you seeking a fulfilling career in Sales & Marketing Do you excel in a dynamic, fast-paced work environment where your dedication directly influences your achievements If your answer is yes, then a Sales Representative & Marketing position at AirDesk Solution Private Limited could be the ideal opportunity for you! As a Sales Representative & Marketing professional at our organization, your responsibilities will include prospecting and lead generation by identifying potential customers and creating new business opportunities. You will also be tasked with client relationship management, involving the establishment and sustenance of relationships with both new and existing clients. Furthermore, you will be responsible for delivering compelling sales and marketing presentations to showcase our products and services effectively to potential customers. In this role, you will be expected to possess strong communication and interpersonal skills, along with a results-driven and goal-oriented mindset. Your ability to handle objections and negotiate effectively will be crucial in meeting sales targets. Additionally, gaining an in-depth understanding of the products and services offered by the company, as well as staying abreast of industry trends, will be essential to your success. The ideal candidate for this position should have 0-3 years of relevant experience and be located onsite at Kharar, Punjab. At AirDesk Solution Private Limited, we offer a competitive salary package with no limitations for exceptional candidates. Join us in this exciting opportunity to grow and succeed in the field of Sales & Marketing!,

As a Customer Support representative for the International Chat Process in Bhopal, your primary responsibility will be to respond promptly and professionally to customer inquiries through live chat channels. You will be expected to identify and resolve customer issues with empathy, providing step-by-step guidance to assist customers in troubleshooting. By ensuring seamless customer experiences and adhering to company policies and processes, you will play a vital role in maintaining customer satisfaction. In this role, you will be required to escalate complex or unresolved issues to the appropriate departments while accurately documenting customer interactions to maintain thorough customer records. It is essential to stay updated on product knowledge and service offerings to provide customers with accurate and relevant information. This exciting opportunity in Bhopal offers a full-time position with rotational night shifts and a work schedule of 5 days a week with 2 rotational week-offs. Immediate joiners from Bhopal are preferred for this role, and the job highlights include responding to customer queries via chat, resolving issues promptly, and ensuring a positive customer experience. If you are interested in this position, please comment below to express your interest, and I can refer you for further consideration. Feel free to tag or share this opportunity with someone who would be a perfect fit for this role. Let's support each other in achieving success together! Job Types: Full-time, Permanent, Fresher, Contractual / Temporary Contract length: 3 months Benefits: - Health insurance - Life insurance - Paid sick time - Provident Fund Schedule: - Day shift - Morning shift - Night shift - Rotational shift - UK shift - US shift Yearly bonus Work Location: In person Application Deadline: 13/04/2025 For further inquiries or to speak with the employer, please contact +91 8075427883.,

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As a site supervisor at our leading Interior, Exterior, and Landscape firm in Trivandrum, you will be responsible for planning, execution, product knowledge, purchasing skills, and client interactions. We are seeking a candidate with a minimum of 3 years of work experience in an Interior firm. The ideal candidate should have a background in Civil Engineering or a Diploma in Interior Designing. This is a full-time position with a commission-based compensation structure. The work schedule is during the day shift, and the preferred candidate would have a total of 2 years of work experience. The work location for this position is on-site, where you will be actively involved in overseeing and coordinating various aspects of the projects. If you have the necessary qualifications and skills, we encourage you to apply for this exciting opportunity to contribute to our team and projects.,

You will be responsible for achieving the targeted revenue in your assigned area by ensuring the delivery of products and services to various channel partners and customers. Your role will also involve managing relationships with channel partners to facilitate sales growth. Your primary focus will be on increasing sales and overseeing the sales process by following up on orders, deliveries, and collections. It will be essential to maintain sales productivity at targeted levels and achieve sales targets for each segment and product in your territory through regular follow-ups with customers. You will need to meet daily targets for interactions with channel partners, customers, potential customers, and influencers. Additionally, managing your geographical sales area effectively to maximize sales revenues through the distribution channel will be a key part of your role. Building and maintaining relationships with drivers and influencers in your assigned area will also be crucial. You must be prepared to address dealers" inquiries about products, prices, availability, product uses, and credit terms promptly and effectively. Regular communication with customers about new products offered by the company will be necessary. You should ensure timely responses to all customer queries and emails to maintain customer satisfaction. Meeting with prospective channel partners and customers to showcase products, explain their features, and secure orders will also be part of your responsibilities.,

A Jewellery Sales Executive is responsible for promoting and selling jewellery products to customers in retail stores, jewelry showrooms, or luxury boutiques. Your primary objective will be to meet sales targets while delivering exceptional customer service and building long-term customer relationships. You will interact with customers, understand their preferences, and provide guidance in selecting jewelry pieces based on their needs, style, and budget. It is crucial to deliver exceptional customer service throughout the sales process to ensure customer satisfaction. Developing a comprehensive understanding of the jewelry products available for sale, including materials, designs, craftsmanship, and pricing, is essential. You must stay up-to-date with the latest industry trends and new jewelry collections. Your focus will be on achieving or exceeding assigned sales targets by actively engaging with customers, utilizing effective selling techniques, and promoting the features and benefits of the jewelry products. Building and maintaining strong relationships with customers by providing personalized attention, follow-up communications, and post-sales support is also a key responsibility. Maintaining a customer database and proactively reaching out to existing and potential customers to generate repeat business and referrals will be part of your duties. You will assist in the visual merchandising of the jewelry displays to ensure that products are attractively presented and effectively showcased to maximize sales opportunities. Monitoring inventory levels, tracking product availability, coordinating with the inventory team to ensure adequate stock levels, participating in stocktaking activities, and reporting any discrepancies are also important tasks. Providing accurate pricing information to customers and negotiating sales terms when necessary, ensuring profitability while maintaining customer satisfaction, is another crucial aspect of the role. For further details or queries, you can contact HR at 7981983022. Please note that job descriptions may vary depending on the organization and specific job requirements.,

You will be joining our team as a Medical Representative, where you will be tasked with promoting and selling our pharmaceutical, skincare, or healthcare products to healthcare professionals such as doctors, dermatologists, cosmetologists, and trichologists. Your role will entail leveraging your strong communication skills, in-depth medical and product knowledge, and adeptness in fostering enduring professional relationships. This is a full-time position with a day shift schedule. As part of your compensation package, you will be eligible for performance bonuses along with quarterly bonuses. The ideal candidate for this role should possess at least a Bachelor's degree and have a minimum of 1 year of experience in pharmaceutical sales. Your primary work location will be in person, which will require your physical presence for effective execution of your responsibilities.,

Generates IT (information technology) sales and business, develops relationships with new clients, makes sales visits and presentations, maintains advanced knowledge of products and services, and establishes and meets sales goals. Responsibilities Identify and pursue new sales opportunities in the IT sector Develop and maintain strong relationships with clients Understand client needs and recommend appropriate IT solutions Prepare and deliver compelling sales presentations and proposals Negotiate contracts and close sales deals Collaborate with technical teams to ensure solution feasibility Meet or exceed monthly and quarterly sales targets Maintain accurate records of sales activities and client interactions Stay informed about industry trends and competitor offerings Provide post-sale support and ensure customer satisfaction Requirements Proven experience in IT sales or a related field Strong understanding of IT products and services Excellent communication and presentation skills Ability to build and maintain client relationships Self-motivated and goal-oriented Strong negotiation and closing skills Ability to work independently and as part of a team Proficiency in CRM software and Microsoft Office Suite Bachelor's degree in Business, IT, or a related field preferred Willingness to travel as needed

As a motivated and experienced Manager with expertise in health Insurance Sales, you will be responsible for leading a sales team, ensuring targets are met, and providing exceptional training support. Your key responsibilities will include leading and supervising a sales team to achieve targets and goals, utilizing excellent communication skills in English and Hindi to coach and mentor team members, managing and monitoring sales performance, providing feedback and guidance for improvement, handling reports related to training and excel, ensuring accurate and timely data management, ensuring team members have the necessary product knowledge and sales techniques, hiring, training, and onboarding new team members to maintain a high-performing sales force, and utilizing prior sales experience in health Insurance to drive team success. To be successful in this role, you should have a Bachelor's degree, strong knowledge of excel and reporting related to Training, minimum 2-3 years of experience as a successful sales caller in any sales process, at least 2 years of experience in handling and leading an insurance sales team, the ability to work as a Manager or Leader along with a team, and a stable work experience history.,

As a Senior Sales Executive at Indore in the Textile Industry, you will be responsible for servicing current customers and developing new customers to achieve sales targets through technical sales promotions. Additionally, you must retain existing businesses within the company's parameters and collect due outstandings from the market on time. It is imperative to define credit terms to customers for clarity and ensure recovery accordingly. Facilitating customers technically to ensure satisfaction and understanding the product portfolio are key aspects of the role. To excel in this position, you should possess effective communication skills to explain ideas to customers and suppliers. Working within defined systems and processes, being disciplined in timely reporting, and focusing on customer development are essential traits. A presentable, extroverted, and outgoing nature will be beneficial, along with a goal-oriented attitude and ethical approach towards customers. Negotiation and presentation skills are crucial, and a continuous effort to develop your own skills and knowledge is necessary for better performance. Keeping abreast of market activities, competitors" actions, product knowledge, and usage is important. Reporting meaningful visit reports to senior management and agreeing to a 3-year bond for continuing at the company are part of the role requirements. The compensation for this position will be based on experience and interview performance.,

Zouma, a multinational leader in decision science with a presence in the United Kingdom, UAE, Australia, and India, has been leveraging innovative technology since its establishment in 2021 to help businesses thrive in competitive landscapes. The company operates through six key divisions: Data Analytics & Artificial Intelligence, Product Engineering, Helpdesk & Support Services, Business Process Automation, Contingent Manpower, and Managed Infrastructure Services. Zouma's expert teams focus on converting data into actionable insights and developing custom software solutions tailored to client needs. The Helpdesk & Support Services division ensures high-quality customer interactions, while Business Process Automation streamlines operations and the Contingent Manpower division equips businesses with skilled professionals. We are currently seeking a highly motivated and enthusiastic Customer Support Executive for the Voice Process, specifically for the UK shift. The ideal candidate will be responsible for providing top-notch customer service, addressing customer inquiries, and efficiently resolving issues while maintaining a positive attitude. Key Responsibilities: - Handle inbound and outbound customer calls, focusing on delivering excellent service. - Assist customers with product inquiries, service issues, and order-related questions. - Resolve customer complaints promptly and professionally to ensure customer satisfaction. - Accurately document customer interactions and feedback in the CRM system. - Collaborate with other teams to address customer concerns and provide effective solutions. - Maintain a thorough understanding of company products and services to assist customers effectively. - Adapt to changes in product offerings, policies, and procedures as required. Requirements: - Bachelor's degree or equivalent experience in customer service or a related field. - Previous experience in a voice support role preferred, but freshers with strong communication skills are also encouraged to apply. - Excellent verbal and written communication skills with a strong command of English. - Ability to handle high call volumes while remaining composed and professional. - Strong problem-solving skills and the ability to think on your feet. - Flexibility to work UK shift hours, including evenings and weekends. Why Join Zouma - Be part of a pioneering company in the field of Decision Science. - Work in a dynamic multinational environment with diverse teams. - Career growth and development opportunities across global offices. If you are passionate about data and seeking a career jumpstart, we would love to hear from you. Benefits: - 6-Day Work Week - Medical Insurance for you and your family - Group Personal Accident Insurance - Work-Life Balance prioritized for a supportive environment Job Types: Full-time, Permanent Benefits: - Health insurance - Leave encashment - Paid sick time - Paid time off - Provident Fund Schedule: UK shift Experience: Total work - 1 year (Required) Work Location: In person For further inquiries, please contact the employer at +91 9780909133.,

As a Tech Sales Executive at HTS Solutions, you will play a pivotal role in driving the adoption of our cloud computing services. You will be responsible for identifying and acquiring new clients, building strong relationships with key stakeholders, and providing tailored cloud solutions to meet their business needs. Your primary goal will be to drive sales growth and achieve revenue targets through effective sales strategies and exceptional customer service. Sales and Business Development: Identify and target potential clients for cloud computing services. Develop and execute effective sales strategies to achieve revenue targets. Generate leads through various channels, including cold calling, networking, and digital marketing. Conduct market research to identify industry trends and opportunities. Client Engagement: Build and maintain strong relationships with key decision-makers and stakeholders. Understand clients" business needs and challenges to provide customized cloud solutions. Deliver compelling sales presentations and product demonstrations. Proposal and Negotiation: Prepare and present detailed proposals and quotations to potential clients. Negotiate contracts and close sales deals to achieve or exceed sales targets. Collaborate with internal teams to ensure smooth onboarding and implementation of cloud services. Product Knowledge and Training: Stay updated with the latest trends and developments in cloud computing technologies. Provide clients with technical information and training on cloud services. Attend industry events, webinars, and training sessions to enhance product knowledge. Customer Support and Satisfaction: Ensure high levels of customer satisfaction by providing ongoing support and addressing client inquiries. Gather client feedback and work with the product team to improve service offerings. Maintain accurate records of sales activities and client interactions in CRM. Qualifications: Bachelor's degree in Business, Information Technology, or a related field. 2 to 5 years of Proven experience in tech sales, preferably in cloud computing services. Strong understanding of cloud computing technologies and services (e.g., SaaS, PaaS, IaaS). Excellent communication, presentation, and negotiation skills. Ability to build and maintain strong relationships with clients and stakeholders. Self-motivated, goal-oriented, and able to work independently. Benefits: Competitive salary and commission structure. Health insurance and other benefits. Opportunities for professional development and career advancement. Dynamic and collaborative work environment. How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and why they are a good fit for this role to hr@htssolutions.org Vishal@htssolutions.org ; manoj.krishna@htssolutions.org . Please include "Sr. Cloud Sales Consultant " in the subject line. HTS Solutions Private Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.,

The role involves overseeing customer relationships and keeping them informed about product updates. You will be responsible for resolving customer complaints, expanding the customer base, and conducting business reviews. Understanding individual requirements and planning a competitive strategy are key aspects of the job. Collaboration with management teams is also a part of the role. This is a full-time position with benefits including Provident Fund and a performance bonus. The work schedule is day shift. The ability to commute or relocate to Gurugram, Haryana is required for this role. As part of the application process, you will be asked about your salary expectations. The ideal candidate should have at least 1 year of total work experience, preferably in customer service. Proficiency in English is required for this position. The work location for this role is in person.,

As a Sales Representative, your main responsibility will be to make outbound calls to prospective customers in order to introduce and sell our company's products and services. Additionally, you will be handling inbound calls from customers who have inquiries about our products, services, or order statuses. It will be crucial for you to maintain detailed records of all customer interactions and sales activities in our CRM system. In this role, you will be expected to achieve or exceed monthly sales targets and quotas by following up on leads, conducting research to identify potential prospects, and providing product information to answer customer questions and encourage sales. Building and maintaining positive relationships with customers to ensure repeat business will be a key part of your daily tasks. Collaboration with the sales team is essential to ensure smooth handoffs and a positive customer experience. You will also need to handle customer objections effectively and provide appropriate solutions to close sales. Staying up to date with product knowledge and sales techniques will be crucial for your success in this role. This position offers opportunities for full-time, part-time, permanent, and fresher job types. The ideal candidate should have at least 1 year of total work experience, although this is preferred and not mandatory. The work location for this role will be in person. If you are passionate about sales, have excellent communication skills, and enjoy building relationships with customers, we encourage you to apply for this exciting opportunity.,

As an Inside Sales Representative, you will be responsible for possessing a thorough understanding of the products in order to effectively respond to customer inquiries. Your primary duties will include greeting customers warmly to establish a connection, following up with customers to ensure their satisfaction, and actively seeking out leads and referrals to drive sales. In this role, you will be expected to create a personal marketing plan to attract and retain customers, as well as achieve monthly sales goals set by the company. Utilizing excellent oral communication skills and implementing best practices in customer service, you will engage with customers in a professional and friendly manner. To be successful as an Inside Sales Representative, you should have at least 1 year of experience in the JEWELRY INDUSTRY. Additionally, you must possess exceptional customer service abilities, be well-versed in the store's products, and have strong oral communication skills. The role may require you to stand for extended periods of time, so physical stamina is also an important qualification for this position.,