Customer Care Executive/Trainee QDegrees

0.0 - 3.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Customer Care Executive at our business consulting and product innovation company, you will play a crucial role in enhancing customer satisfaction and loyalty. Your primary responsibility will be to address customer inquiries, provide product information, and offer solutions to ensure a positive customer experience. You will need to maintain a strong understanding of our products and services to effectively assist customers with their concerns. Processing orders, returns, and exchanges will also be part of your daily tasks, following company policies and procedures diligently. Collaboration with other departments is essential to provide seamless customer experiences and resolve any issues efficiently. Keeping detailed records of customer interactions, transactions, comments, and complaints will help us improve our customer service continuously. In this role, multitasking, prioritizing tasks, and effective time management in a fast-paced environment are key skills required. Proficiency in basic MS-Office and a typing speed of 15 words per minute with an accuracy of 85% are necessary. You should also be flexible to work in day shifts. If you are a dedicated and empathetic individual passionate about delivering exceptional customer service, we invite you to apply for this Customer Care Executive/Trainee position in Jaipur. We have multiple openings available, and the ideal candidate would be able to join us as soon as possible. To apply, please submit your resume along with a cover letter detailing your qualifications and interest in the role. We are an equal opportunity employer that values diversity and is dedicated to creating an inclusive environment for all employees.,

Posted 1 day ago

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Area Business Manager Sunshine Manpower

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As an Area Business Manager (ABM), your primary responsibility will be sales management, ensuring total market coverage, target achievement, and effective information flow from the team to the Head Office. It is crucial to implement Company strategies across all team members under your supervision. Motivating and developing your team, managing vacancies, controlling attrition, and overseeing team management are key aspects of this role. Additionally, you will be tasked with compiling stock and sales statements, as well as succession planning. To excel in this position, you must possess a solution-oriented mindset, strong implementation skills, and the ability to gather and analyze information critical to staying connected to the business. Coverage planning, inventory management, profitability analysis, and financial operations are areas where your expertise will be crucial. You should be adept at fostering a shared passion among team members, handling diverse personalities, and maintaining a positive and enthusiastic outlook with a high Emotional Quotient. Empathy, active listening, and a constructive approach will be essential for effective customer development and satisfaction, as well as resolving conflicts in a positive manner. Effective communication is paramount in this role, both internally with your team and superiors, and externally with customers, dealers, and clients. You will assist Area Business Executives (ABEs) or Key Account Managers (KAMs) in customer persuasion and objection handling. Proficiency in MS-Office, particularly MS-Excel and MS-PowerPoint, is a must. Analyzing business numbers, understanding sales targets, and interpreting sales data will be part of your regular tasks. You should be able to identify underperforming areas and take corrective actions based on various reports like Tour Plans, Daily Call Reports (DCRs), Doctor Lists, Prescribed Journey Plans (PJPs), and Sales and Stock Statements. Your educational background should include a Bachelor's degree, preferably in science or B.Pharma. A minimum of 5 years of experience as a Medical Representative in a reputable healthcare company, or 1-2 years of experience as an ABM in a healthcare company, is required. Candidates up to 35 years of age who are physically and mentally fit without any communicable diseases are preferred. Basic knowledge of computer applications such as Microsoft Excel, Word, and Internet usage is necessary. Fluent communication in English and a deep understanding of your current working domain are mandatory for success in this role. This is a full-time position with a day shift schedule, requiring in-person work at the designated location.,

Posted 1 week ago

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