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Shining Stars Institution & travels
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Customer Care Executive

Customer Care Executive

Shining Stars Institution & travels

0 - 3 years

2 - 3 Lacs

Gurugram

Posted:2 months ago| Platform:

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Skills Required

fresher Bpo Voice graduate Escalations Inbound Process Blended Process Grievance Handling Customer Service Solving Queries Inbound Calls Voice Process Outbound Process Query Resolution Voice Support Inbound Voice Process Telecalling Customer Handling Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers, Job Title: Customer Service Executive (BPO) Location- Gurugram, Sector18 Profile- To provide excellent customer support by resolving queries, offering solutions, and ensuring a smooth and satisfying customer experience. Job Description: Handle inbound/outbound customer calls Resolve customer queries and complaints efficiently Provide information about products and services Maintain customer satisfaction through professional behavior Skills Required: Excellent verbal communication Good listening and problem-solving skills Ability to work in a fast-paced environment Positive attitude and customer-focused approach Benefits: Up to 3LPA with performance-based incentives 5 days working (Rotational shifts) Both side cabs available Growth opportunities within the company On-the-job training provided Interested candidates can connect over WhatsApp-9569902470 (Fauzia) / Tamanna- 7355013912 . . #inbound #customerservice #empathy #sympathy #clienthandling #graduate #freshers #undergraduate #rotationalshifts #verbal #bpo #bpojobs #csa #gurgaonjobs #noidajobs #delhijobs

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Customer Care Executive