752 Query Resolution Jobs

We are seeking an experienced Executive/Sr. Executive - HR with a strong focus on Time Office functions. The ideal candidate will have extensive experience in Leave Management, Time Management , and Payroll administration for a large workforce. You will be responsible for tracking attendance, resolving payroll queries, and ensuring full compliance for a significant number of employees. Key Responsibilities Time & Leave Management: Accurately track attendance, leave, shift schedules , and overtime for employees. Maintain meticulous leave records . Payroll Administration: Manage and oversee the payroll process for a minimum of 800-1000 employees . This includes handling complex payroll calculations and ensuring timely processing. Compliance & Query Resolution: Ensure all payroll and time-related activities adhere to relevant Compliance standards. Resolve payroll queries & discrepancies efficiently and accurately. Qualifications Must have a minimum of 6 years of experience in handling payroll for a large employee base (preferably 800-1000 employees). Proven experience in Leave Management, Time Management , and maintaining comprehensive Leave records . Strong understanding of payroll processes and compliance requirements. Skills Excellent attention to detail and accuracy in data management. Strong analytical and problem-solving skills for resolving discrepancies. Proficiency in HRIS/Payroll software. Effective communication skills for interacting with employees and management.

The role involves actively maximizing cash-flow opportunities through effective credit control, cash collection, and timely query resolution on a portfolio of assigned customer accounts. It is crucial to ensure that all work and interactions with customers adhere to IHG policy, procedures, and Sara banes Oxley legislation. Key responsibilities include managing the collections process by following up with customers for outstanding receivables, addressing past due items, adhering to processes and procedures, proactively informing about customer issues, and ensuring mistakes are not repeated. Developing and maintaining relationships with hotels, reconciling customer accounts, preparing accurate reports, and providing timely responses to internal and external customers are also key aspects of the role. Keeping customer records up to date, documenting call logs and conversations, addressing queries within timelines, and managing other portfolios and responsibilities as assigned are essential tasks. The role also involves demonstrating effective communication skills, problem-solving abilities, and proficiency in transaction management systems. The ideal candidate should have an Associate Degree or Bachelor's Degree in a relevant field or an equivalent combination of education and work-related experience. A minimum of 2-3 years of work experience in a related field with demonstrated proficiency in relevant functions is required. At IHG Hotels & Resorts, we strive to deliver True Hospitality for Good globally, with a focus on growth and performance. We value connections, belonging, and productivity, offering flexibility in working arrangements. Our benefits package includes room discounts, recharge days, and support for wellbeing through the myWellbeing framework. If you believe you are a great fit for the job, we encourage you to hit the "Apply" button and start your journey with us today.,

As a Senior Zoho HR Operations Specialist, your primary responsibilities will include handling deductions, bonuses, and tax calculations in compliance with company requirements. You will be expected to generate detailed monthly, quarterly, and annual reports for management review. In the role of Zoho People Management, you will oversee employee life-cycle management using Zoho People. This will involve managing employee data, attendance, leave policies, and performance tracking for both blue-collar and white-collar employees. You will also be responsible for facilitating smooth onboarding and offboarding processes across departments. For Zoho Hourly & Shifts Management, you will administer and track Zoho Hourly to manage hourly-based workers and their shifts. Optimizing shift management for operations teams and ensuring correct shift planning to optimize productivity and manage overtime will be key responsibilities. You will also oversee Zoho Expenses Management to track employee reimbursements and work-related expenses. Ensuring adherence to company expense policies, approving and auditing expense claims for accuracy and compliance will be essential. In terms of HR Operations & Compliance, you will need to ensure compliance with labor laws and regulations, particularly within the renewable energy industry. Collaborating with various departments for HR-related requirements and providing reporting and analytics support for strategic decision-making will also be part of your role. To be successful in this position, industry experience in Smart Grid Manufacturing, Renewable Energy, Wind Power Plants, or Solar Power Plants is preferred. Strong knowledge of HR policies, labor laws, and compliance, especially in manufacturing or energy sectors, is required. Excellent communication skills, proficiency in Zoho reports and analytics tools, and a degree in Human Resources Management, Business Administration, or related field are also necessary. The annual salary for this position ranges from INR 5,00,000 to 8,00,000 based on experience. Additional benefits include issuance of deputation letter as per company policies with INR 7,000 allowances, health insurance, performance bonuses, provident fund, and more. The work location is at Banasavadi (Deputation). Join us to work in an industry that is making a significant impact on renewable energy, collaborate with a dynamic team committed to sustainability and innovation, and access growth and learning opportunities within a global IT services and renewable energy domain.,

As an Area Manager in the Salon Industry at Truefitt & Hill, you will play a crucial role in maintaining the high standards and quality of our services. Your responsibilities will include conducting audits at the stores to ensure adherence to SOPs, managing budgets and P&L, overseeing salon performance, and promoting a customer-centric environment. You will be responsible for upholding the company's reputation for excellence by ensuring that all stores meet the prescribed standards for guest handling, appointment scheduling, cash handling, product display, and cleanliness. Your role will involve setting annual budgets, managing financial performance, and driving sales to meet targets. Leading a team of Managers, ASM, and GRE, you will inspire teamwork and productivity through effective leadership. Your focus will be on resolving escalated issues promptly, maximizing customer satisfaction, and fostering a friendly and well-maintained store environment. Additionally, you will collaborate with the corporate office team and initiate cross-promotion tie-ups to drive business growth in your region. If you have a passion for the salon industry and possess the necessary skills and experience, we invite you to apply for this full-time, permanent position. To apply for this role, please send your updated C.V. to hrhelpdesk1@truefittandhill.in and contact us at 8108110151 if you believe this job aligns with your career aspirations. Education: Higher Secondary (12th Pass) preferred Experience: 1 year of total work experience preferred Work Location: In person Join Truefitt & Hill in upholding our legacy as the world's oldest barbershop and delivering sophisticated and practical services to today's man.,

We are seeking a proactive and results-oriented Admission Counsellor who is fluent in Telugu to manage the end-to-end student admission cycle . This role is crucial for guiding prospective students through their journey, from their initial inquiry to enrollment. You will be responsible for providing detailed information about our IT courses and payment plans, ensuring all student queries are resolved effectively to facilitate a smooth admission process and achieve set targets. Roles and Responsibilities Handle student inquiries effectively and manage the end-to-end student admission cycle . Explain our available IT courses and payment plans, while resolving candidate doubts and queries. Follow up with candidates to encourage course enrollment and ensure timely payment. Make follow-up calls for due payments from enrolled students. Ensure timely updates and scheduling of upcoming batches are communicated to all relevant team members, trainers, and students. Achieve admission targets set by the Reporting Manager. Maintain an accurate MIS (Management Information System) of all students who have taken admissions or made inquiries. Enhance the admissions department and institute's reputation by taking ownership of new requests and tasks. Perform any other work allotted by the Reporting Manager as and when required. Skills and Expertise Fluency in Telugu is a must. Strong communication and interpersonal skills. A proactive and results-driven approach to achieving targets. Excellent organizational and time-management skills. Ability to handle multiple tasks and maintain detailed records. A customer-centric mindset with a focus on effective query resolution.

We are seeking a driven and results-oriented Admission Counsellor to manage our prospective students. In this role, you will be responsible for a critical part of our growth by effectively following up on leads and providing detailed information about our courses. The ideal candidate will be adept at building rapport with students, identifying opportunities for cross-selling and up-selling , and guiding them to the programs that best fit their career goals. Roles and Responsibilities Follow up on leads generated through online inquiries, marketing campaigns, and other sources. Connect with prospective students to provide comprehensive information about our IT courses and programs . Accurately explain course curricula, benefits, and career outcomes to potential students. Identify opportunities for cross-selling and up-selling our various offerings to maximize enrollment. Guide students through the admission process, addressing all their questions and concerns. Skills and Expertise Strong interpersonal and communication skills. Proven ability to follow up on leads and manage a pipeline. A results-driven mindset with a focus on meeting enrollment targets. Empathy and patience when dealing with student queries. Strong organizational skills and the ability to manage multiple leads simultaneously.

We are seeking a driven and results-oriented Admission Counsellor to manage our prospective students. In this role, you will be responsible for a critical part of our growth by effectively following up on leads and providing detailed information about our courses. The ideal candidate will be adept at building rapport with students, identifying opportunities for cross-selling and up-selling , and guiding them to the programs that best fit their career goals. Roles and Responsibilities Follow up on leads generated through online inquiries, marketing campaigns, and other sources. Connect with prospective students to provide comprehensive information about our IT courses and programs . Accurately explain course curricula, benefits, and career outcomes to potential students. Identify opportunities for cross-selling and up-selling our various offerings to maximize enrollment. Guide students through the admission process, addressing all their questions and concerns. Skills and Expertise Strong interpersonal and communication skills. Proven ability to follow up on leads and manage a pipeline. A results-driven mindset with a focus on meeting enrollment targets. Empathy and patience when dealing with student queries. Strong organizational skills and the ability to manage multiple leads simultaneously.

You will be responsible for leading the accounts work and maintaining full and accurate accounting records. This includes finalizing accounts in compliance with Accounting Standards, Companies Act, and Income Tax Act. You will also ensure the availability of historical records and books of accounts for all group entities as specified by law. Your role will involve devising, implementing, and ensuring timely reporting of an effective MIS system. You will be responsible for the preparation of Balance Sheet, Financial Statements, Income Tax Returns, TDS returns, GST returns, and other returns as required by law. Additionally, you will liaise with tax authorities and auditors, coordinate with them, respond to their queries, and ensure timely completion of audits. Handling and resolving departmental queries, coordinating with CAs of the company, and Banks/Housing Finance Companies/Financial Institutions will also be part of your responsibilities. You will supervise and guide the accounts staff, ensuring overall team efficiency and performance. The preferred candidate profile includes an educational qualification of M.Com/Inter CA/ICWA/CA, with at least 15 years of work experience. Experience in NBFC will be an added advantage. Analytical skills, teamwork, ERP System knowledge, and financial expertise are desirable qualifications for this role. This is a full-time position with benefits such as leave encashment. The work schedule is a day shift, and the work location is in person.,

Spes Manning Solutions is actively seeking dedicated and customer-focused individuals to join our team as a Customer Service Representative . This is a great opportunity for professionals who are passionate about delivering exceptional support. We are looking for individuals who can handle both voice and chat inquiries, providing prompt and professional service to our international clients. Key Responsibilities Deliver excellent customer support via both voice and chat platforms. Resolve customer queries promptly and professionally. Ensure a high standard of service to enhance client satisfaction. Maintain clear communication and a positive attitude in every interaction. Who We're Looking For For Experienced Candidates: Prior experience in international voice processes . Strong verbal and written communication skills . For Freshers: Good communication skills are a must. A strong willingness to learn and grow in the customer service industry. Qualifications & Requirements Qualification: Undergraduate or Graduate . Work Schedule: Comfortable with a 5-day work week and 2 rotational days off . Important Note: Candidates should not have a career gap of more than 6 months in the last 2 years. Why Join Us Competitive salary , based on your experience. Complimentary two-way cab service for your commute. In-depth training and excellent growth opportunities . Interested in Joining To apply for this position, please call or WhatsApp your resume to: HR Mangesh Phone: +91 9225755444 Email: [HIDDEN TEXT]

Launch your career with a prestigious multinational BPO company. Hiring Now: International Chat Sales Process (Onsite) Location: Ahmedabad (PAN India candidates can apply/ Virtual interviews) Position: Chat Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts && rotational shifts Basic computer knowledge Perks && Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health && Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives

Accounts Payable Coord I Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. WhyBecause when we bring together diversity of thoughts, backgrounds, cultures, and perspectives we re able to create a place where everyone feels like they belong. Job Responsibilities Duties & Responsibilities: Payment Processing Run payment batches (e.g., PPR Payment Process Request) Monitor payment statuses and resolve errors Validate payment files before transmission Payment Formats Understand seeded formats (e.g., NACHA, SEPA, ISO20022) Assist in testing and validating custom formats Reconciliation Support Help with bank statement uploads Match payments with bank transactions Issue Resolution Investigate payment rejections or failures Log and track issues using internal ticketing systems Review AP share mailbox for invoices and approval based upon assignment Review AP share mailbox for inquires based upon assignment and respond within 48 hours; urgent request within 24 hours to vendor and/or internal customer Ensures all types of payments (check, ACH, wires) are made in a timely manner and are corded in Oracle accounts payable system Ensures proper approvals are included on all payments to be processed Creates check runs, EFT and wire payment batches, including preliminary register Reviews printed checks for accuracy and signatures Investigation of aged creditor balances exceeding supplier payment terms and collection of credit balances owing Assists in month end closing preparing monthly accruals Maintains files and documentations thoroughly and accurately, in accordance with company policy and accepted accounting practices. Comply with process controls outlined in narratives to meet Sarbanes-Oxley internal controls objectives. Maintain Update SOP s and operating guidelines timely. Maintain Learning Logs Follow up on invoices under queries, on hold and pending with approvers Reviewing payment exceptions & on hold documents. Qualifications: Prior Accounts Payable experience for 01 to 03 Years in Payment Processing Hands-on experience in query resolution and reconciliation Strong Excel skills at least intermediate level Experience of working in a multi-currency environment Strong organizational skills Good communication skills Ability to communicate well when working with colleagues/clients in other countries Attention to detail and accuracy Desirable: Experience of using Oracle ERP system Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job Role - As an associate - Customer Support your primary responsibility is to ensure the satisfaction and loyalty of our cherished customers. Your role goes beyond merely addressing inquiries and resolving issues; you are a critical part of our customer experience, directly influencing the success of our company. Role responsibilities - Customer Engagement: Interact with customers through phone, live bus chat, and email to provide exceptional support during their commute. Issue Resolution: Respond promptly to customer inquiries, resolving concerns and ensuring a positive experience at all stages of the commute. Team Coordination: Collaborate with the team to coordinate workflows, ensuring a seamless support process. Positive Attitude and Expertise: Maintain a positive and empathetic approach, with in-depth knowledge of our business and industry updates. Enhancing the Cityflo Experience: Strive to exceed customer expectations and uplift the Cityflo experience by delivering exceptional hospitality and support.

We are Hiring Customer Support Executive with 2–5 yrs of experience who will Handle customer queries via call/email/chat, resolve issues, maintain records, and ensure satisfaction. Strong Hindi & English communication required.

Amy Cab - Online Cab Booking is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience Required Skills: Candidates with good communication in Gujarati and Hindi along with English fluency is preferred. Available to work in any shift.

1.Resolving customer queries, issues and concerns efficiently, ensuring high customer satisfaction. 2.Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat. 3. Escalating complex issues. Required Candidate profile Experience in : Maintaining a deep understanding of company products, services and policies to address customer concerns. Maintaining detailed records of customer interactions and inquiries on CRM.

Job Title: Customer Care Executive Company: Orange Tree Pvt. Ltd. Job Location: Bhandu, Jodhpur, Rajasthan Experience Required: 1-3 years (Freshers can also apply) Salary: Up to Rs.25,000 per month ( Negotiable - Depending on qualifications, interview performance, and experience) Job Type: Full-time, On-site Industry: Furniture & Lifestyle Products Position Overview: We are looking for a dynamic and courteous Customer Care Executive who will serve as the voice of the company by handling customer interactions professionally and promptly. The role involves managing pre-sales and post-sales queries, ensuring customer satisfaction, and maintaining detailed records of interactions for smooth coordination between departments. Roles & Responsibilities: Handle incoming calls, emails, WhatsApp messages, and social media queries from customers. Provide accurate information regarding products, orders, returns, shipping, and delivery status. Coordinate internally with the warehouse, sales, logistics, and technical teams to resolve customer concerns. Log customer complaints and ensure timely resolution and follow-up. Maintain proper records of conversations and service requests in CRM tools. Guide customers on product usage, returns/replacements, or customization requests. Ensure a positive customer experience by being empathetic, patient, and responsive. Escalate complex issues to higher authorities and follow through until closure. Suggest improvements in processes to enhance the customer service experience. Key Requirements: Excellent communication skills Hindi (fluent) and English (basic to good). Proficiency in Microsoft Office (Excel, Word, Outlook). Ability to multi-task and manage time effectively. Good problem-solving attitude and a proactive approach. Patience, attentiveness, and a customer-first mindset. Strong interpersonal skills and teamwork ability. Educational Qualifications: Preferred: Graduate in any stream (B.A., B.Com, BBA, etc.) Preferred Experience: 1 to 3 years of experience in a customer support/call center/helpdesk role. Freshers with strong communication skills and willingness to learn may also apply. Why Join Us? Opportunity to grow in a fast-evolving premium lifestyle brand Friendly and professional work environment In-house training and career development Salary as per industry standards and candidate potential Employee discounts and incentives How to Apply: Interested candidates can send their updated resume along with a passport-size photo to: careers@basant.info visit our website to know more about us: www.orangetree.in

Looking for Career Growth? Or Want to switch from BPO Jobs? Candidates with below skill set can apply! Excellent communication skills, with neutral accent. Excellent written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when Flexible to work 24 X 7 Educational Qualification: Any Graduation / Under graduation Shifts Timings: Rotational Salary- 2.0L/ A to 8 L/ A (based on performance in interview). Freshers also can apply. Experience: 0 to 8 years of work experience Salary: up to 7.5 Lakhs Age Limit: 20-38 Shift: (Day/ Night) Contact Rashmi- 7760984460 / 9900024811 / 9686454290

Customer Support Executive – International Voice Process Location: Bangalore Shift: US Shift (Night Shift) Working Days: 5 Days Working, 2 Days Off Package: Up to 5.75 LPA (42K In-Hand) Contact: HR Mayur – 7357769199

As a part of this role, you will be responsible for addressing customer inquiries through phone, email, and chat in a timely and professional manner. You will play a crucial role in troubleshooting and resolving technical issues related to electric vehicles, ensuring a seamless experience for our customers. Building strong relationships with customers to promote loyalty and customer retention will be a key aspect of your responsibilities. Additionally, you will be required to maintain accurate customer records and support logs to ensure efficient documentation and tracking of customer interactions. The company is a tech-enabled platform that is dedicated to building an EV ecosystem tailored for gig economy workers and urban commuters, focusing on last-mile delivery and mobility solutions. Join us in our mission to revolutionize the way people commute and deliver goods with sustainable and innovative electric vehicle solutions.,

As an HR Supervisor in this role, you will be responsible for bulk hiring and onboarding of candidates. Your tasks will include maintaining MIS, managing master data of employees, monitoring daily shift attendance, and ensuring the personal files of employees contain accurate bank account details. Additionally, you will be expected to address and resolve queries from a large workforce of 300+ employees. It is essential that you possess knowledge about compliance and audit procedures to ensure the smooth functioning of HR operations. This position is a full-time, temporary role with a contract length of 11 months. The work schedule is during morning shifts, and the job is based on-site. To excel in this role, you should have at least 1 year of experience as an HR Supervisor. Knowledge of Provident Fund management will be beneficial for this position. Join our team and contribute to the efficient management of HR processes and employee relations.,

Dear Candidate, Urgent opening with leading NBFC. Designation : Service RM CTC : Upto 13 LPA Location : Ahmedabad Job Responsibilities : Conducting Client Services operations across Gujarat for HNI clients resulting into excellent client satisfaction. Responsible for overseeing the onboarding process for new clients, actively engaging with them to ensure a smooth and seamless onboarding experience. Coordinating and taking approvals from clients for market trade and coordinating with the dealer for the execution of the trade on as instructed or CMP for the client. Conducting thorough checks on bank balances and broking ledgers for clients, collecting necessary margins for trades, and ensuring proactive measures to prevent penalties by monitoring any shortfalls. Additionally, ensuring timely settlement of funds in the trading account to maintain financial integrity. Taking care of AIF, PMS, Mutual Fund Transactions, Equity market trades, commodity trades, LAS accounts Ensuring every Drawdown for the AIFs are paid on time by tracking the last drawdown date and sending reminder mail well in advance to the client and even calling and informing about the same, providing accurate bank accounts for funds transfer. Ensuring quarterly interest payments, disbursements and loan repayments for LAS accounts are done seamlessly within deadline. Handling POA as well as executionery clients payouts and ensuring no payout is delayed Working and Assisting client and their CA for the advance tax reports, resolving quires and ensuring tax is been paid on time Managing consult, Mandate Accounts and Family office accounts transactions for the clients and their close relatives who are residing overseas. Independently conducting trainings for the service managers regarding producers and completing the task within TAT Enforcing high discipline and norm adherence, synchronizing with superiors for cross teams and innovative suggestions to improve operational functioning Participated in projects centered around fostering a digital mindset and demonstrated tangible improvements in systems. Notably, the implementation of these initiatives resulted in increased efficiency among service managers, showcasing the positive impact of the digital mindset on overall operational effectiveness. Interested candidate can reevrt back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika : 022-40697708 / 8369367973

About Holcim: Holcim is the global leader in innovative & sustainable building solutions and construction materials. For more than 100 years the company has successfully expanded over 70 countries and our 70,000 people around the world are passionate about building progress across four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products. Our purpose is to build infrastructure in the smartest and most efficient way, making cities greener and improving the life standards for our communities. Holcim Global Hub Services Private Limited has been set-up as the captive business services center in 2019 in India to support Holcim group globally. Currently, the center is fully operational and is servicing 25+ operating entities across Europe, Australia & New Zealand, LH Trading and India. We aim to deliver sustainable value to the business driven through innovation, hyper automation, talent and exceptional collaboration with our operating entities and regional service centers. Scope of work: The Service Desk role would be responsible for front ending and receiving all the enquiries from vendors or employees and channelizing and directing them to the right team within BSC. He/ She would need to ensure that overall delivery of services meets or exceeds agreed KPIs and SLAs defined between Operating Companies and BSC and is within a strong internal control framework. Responsibilities: Receiving queries from vendors and employees and accordingly resolving it themselves or routing it to the right person in the AP team for resolution. Queries may be related to all the three areas (AP, Payments Processing, Times & Expenses) Ensure that overall delivery of services to Opcos meets or exceeds agreed KPIs and SLAs defined between Operating Companies and BSC and is within a strong internal control framework. Collaborate with the Service Management team to understand and effectively implement SLA. Ensure that Internal Customer and Supplier issues are dealt with in accordance with the escalation process and push back where this is not the case; Job Location: Airoli Shift timing: 3am to 12pm (Home pick up available) Working days: Monday to Friday

Launch your career with a prestigious multinational BPO company. Hiring Now: International Chat Sales Process (Onsite) Location: Ahmedabad (PAN India candidates can apply/ Virtual interviews) Position: Chat Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts && rotational shifts Basic computer knowledge Perks && Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health && Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives

Launch your career with a prestigious multinational BPO company. Hiring Now: International Chat Sales Process (Onsite) Location: Ahmedabad (PAN India candidates can apply/ Virtual interviews) Position: Chat Customer Service Representative (Live Chat Support) Ahmedabad Work Mode: Work From Office CTC: 25,000 35,000/month Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts && rotational shifts Basic computer knowledge Perks && Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health && Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives

Job Title: Customer Support Executive Job Location: Jaipur Sitapura, Mansarovar, Pratap Nagar (Rajasthan) Salary: 23,000 to 38,000 CTC (Including PLI) Experience: Freshers & Experienced both can apply Process Type: International Voice & Non-Voice Job Description: We are hiring energetic and customer-focused individuals for International Customer Service roles across voice and non-voice processes. The ideal candidate should have strong communication skills and a customer-first attitude. Key Responsibilities: Handle and resolve customer queries through calls, emails, or chat Ensure customer satisfaction by delivering accurate and timely support Escalate unresolved issues and follow up for resolution Build a positive relationship with customers Maintain process compliance and service quality standards Eligibility Criteria: Qualification: Any Graduate Good verbal and written communication skills in English Basic computer knowledge Willingness to work in rotational shifts Additional Benefits: 14 days hotel stay provided for outstation candidates Assistance with travel arrangements (bus/train ticket) Overtime, shift allowance, and performance incentives (as per business need) Interview Process: Initial Screening Talent Acquaintance Registration Candidate HR Interview Virtual or Face-to-Face (within 48 hours of registration) Operations Round (within 72 hours of HR round) Travel Ticket Required within 24 hours of receiving the offer letter