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1.0 - 3.0 years

4 - 6 Lacs

Pune

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Join our dynamic US Healthcare Voice Process team! We're looking for enthusiastic candidates with excellent English communication skills and experience in international voice processes. Location : Vimannagar, Pune Experience : 6 months 3 years (International Voice Process) Qualification : Undergraduate / Graduate Salary : 5.5 LPA (Approx 38,000 in-hand) Up to 6.2 LPA (Approx. 42,000 in-hand) for candidates with Svar score above 72 Interested Candidates Can call or share their updated CV on below mentioned details. Contact Person : HR Tejas - 7030943444 tejas.d@spes.in Requirements: Minimum 6 months of experience in international voice process Excellent verbal communication skills (English) Svar score of 65+ (72+ for higher package bracket) Willingness to work in rotational US shifts and offs Immediate Joiners preferred Work Details: 5 days working , 2 rotational offs Night shift (US time zone) Work location : Vimannagar, Pune (Work from Office) Interview Process: SVAR Test (Score 65+ mandatory) HR Round Operations Round Interested Candidates Can call or share their updated CV on below mentioned details. Contact Person : HR Tejas - 7030943444 tejas.d@spes.in

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1.0 - 4.0 years

3 - 5 Lacs

Mumbai, Mumbai (All Areas)

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Role & responsibilities Shift Flexibility: Must be willing to work on a 24/7 rotational shift schedule, including nights, weekends, and holidays as per the duty roster. Customer Handling: Interact with walk-in customers at the kiosk, explain baggage service options, pricing, and assist with documentation and booking. Baggage Management: Physically handle customer baggagelift, tag, and transfer to the designated vehicle or warehouse location. Coordination with Logistics Partners: Ensure timely handover of packed baggage to our logistics partner; coordinate pickups and maintain proper logs. Operational Support: Maintain kiosk cleanliness, stock of packaging material, and basic records like billing and customer details. Communication Skills: Must have basic fluency in English and Hindi; confident in explaining services and upselling optional offerings. Preferred Background: Candidates with experience as management trainees or in operations/customer service roles preferred. Freshers not considered. Perks & Benefits: Group Term Life Insurance (Self) Medical Insurance (Self + 5 dependents) Personal Accidental Insurance (Self) Interested candidates can send their resumes to Email: krishna.kanth@avaanindia.com or Whatsapp: 9849590885

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Job Openings at JobShop Indias Biggest BPO Hiring Company We are hiring for International Voice, Semi Voice, Non-Voice, Domestic Voice, and Tech Support roles in Bangalore. Locations Hiring: Whitefield – Voice, Semi Voice & Tech Support Marathahalli – Voice & Social Media Process Electronic City – Voice & Non-Voice Bellandur – Voice Process Who Can Apply: Freshers or candidates with 6 months or more experience Must have good English communication skills Should be ready to work in rotational shifts What You Get: Good Salary + Incentives Training Provided Growth Opportunities Contact HR Neha at 7975182408 9964080000

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0.0 - 5.0 years

0 - 3 Lacs

Ahmedabad

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Connect on : 8690111447 Location: Ahmedabad Shift: Night Shift / Rotational *Handle inbound/outbound customer calls in a professional manner *Resolve customer complaints and queries efficiently *Maintain accurate call records and update CRM systems Required Candidate profile *12th pass / Graduate in any field *Freshers or candidates with 6 months in a voice process *Excellent verbal communication skills in English *Basic computer knowledge and typing speed *Fluent English

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0.0 - 5.0 years

1 - 4 Lacs

Bengaluru

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Explore Exciting Call Center Careers with JobShop! Are you an experienced professional searching for your next challenge in the BPO sector? JobShop is hiring for multiple roles across international voice, domestic voice, and non-voice processes in leading Bangalore BPO companies! Interested? Contact HR Shefali: 79751 81576 Available Position: Customer Support International Voice Process Work Setup: On-site Shift: Night shift Location: Bangalore (exact location to be shared upon selection) What We Offer: Competitive Salary: Freshers: 22,000 + 4,400 Night Shift Allowance + Incentives Experienced Professionals: 25,000 + 4,400 Night Shift Allowance + Performance Bonuses Additional Benefits: One-way cab facility for your convenience Attractive joining bonus after completing 3 months Strong career advancement opportunities within the company Who Should Apply? Freshers and seasoned candidates are welcome! Good command over English communication (spoken and written) Comfortable working night shifts Customer-focused with excellent problem-solving skills Ready to kickstart your career with top-notch perks and growth potential? Dont wait — Apply today and join the vibrant team at Alorica through JobShop! For more information and to apply, reach out to HR Neha at: Neha 7975182408

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8.0 - 13.0 years

7 - 11 Lacs

Hyderabad

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Good Warehouse Management System (WMS) domain knowledge. Good knowledge in Manhattan product - version 2024 (configuration, UI web site and setup/service) Good knowledge about the warehouse inbound process, inventory management, outbound process and generate reports. Understanding of warehouse management key concepts and different user roles and responsibilities Basic understanding of Supply chain management principle and processBasic SQL database knowledge to analyze the data and prepare the report. Collaborate with cross-functional teams to streamline the process. Engage with client meetings and communicate requirements to different team members to ensues alignment and meet customer expectations.

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1.0 - 6.0 years

3 - 4 Lacs

Gurugram

Remote

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For further Detail Aneesh - 9205989467 (whatsapp only) Job Role: We are hiring experienced candidates for an international BPO voice process. This is a work-from-home opportunity strictly for candidates based in Delhi and Gurugram with immediate availability . Key Responsibilities: Handle international customer queries efficiently via calls. Maintain high levels of customer satisfaction. Ensure adherence to process compliance and quality metrics. What We Offer: Competitive salary: Up to 28,000 in-hand . Attractive performance-based incentives . Permanent WFH opportunity. Supportive and inclusive work culture. For further Detail Aneesh - 9205989467

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1.0 - 2.0 years

2 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Handle inbound and outbound calls in an international voice process, addressing customer inquiries, issues, and requests promptly and professionally. Utilize your customer handling expertise to provide personalized and satisfactory solutions Required Candidate profile Minimum 1 year of experience in a customer care or voice process role, preferably in an international setting Graduate qualification in any field Excellent communication skills both verbal and written

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1.0 - 5.0 years

2 - 3 Lacs

Pune, Mumbai (All Areas)

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Any sales exp candidate can apply. Urgently hiring for Telesales. Contact prospective clients via phone to explain and sell financial products and services. Interested candidates can directly share their CV on 7499211307.

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1.0 - 6.0 years

3 - 8 Lacs

Noida, Gurugram, Delhi / NCR

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Need min. 1yr international voice process expereince Graduation not neccessary Package up to 9 LPA (70k in hand approx) 5 days working Both way cabs Freshers - 21 to 30k in hand Contact : Harleen - 9717279212 harleenkaur.imaginators@gmail.com Required Candidate profile . Immediate Joiners would be preferred . Expereince from any background - Customer service , Sales, collections, Technical support, Upselling, etc,. will work. . Need good or excellent communications.

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1.0 - 6.0 years

2 - 6 Lacs

Surat

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Job Opening: Executive - Customer Outreach & Relationship Development Permanent - On Roll opportunity About Company: Work with a globally reputed organization in the diamond industry Opportunity to interact with international clients Structured growth opportunities and professional development Exposure to world-class business processes Company is a globally renowned diamond manufacturing company headquartered in Surat, India. With a turnover of 1.2 Billion USD , and recognized for its excellence in craftsmanship, ethical business practices, and world-class infrastructure. Position Details: Designation: Executive - Customer Outreach & Relationship Development Location: Surat, Gujarat Department: Customer Relations / Pre-Sales Gender Preference: Male Salary Range: 25,000 to 50,000 per month Eligibility Criteria: Educational Qualification: Minimum Graduation or equivalent Experience Required: 1 to 3 years Age Limit: 20 to 35 years Shift: Night Shift (Aligned with US/EU Hours) Required Skills: Excellent spoken and written English communication Strong interpersonal and cross-cultural communication abilities Organized, self-driven, and detail-oriented personality Proficiency in CRM tools and MS Office Willingness to work night shifts aligned with international time zones Key Roles & Responsibilities: Conduct outbound communication to initiate and build client relationships across US/EU regions Act as a liaison between clients and internal departments for seamless communication Manage pre-sales activities including requirement gathering, product introductions, sampling, and onboarding Understand client needs and coordinate with internal teams to deliver tailored solutions Maintain accurate CRM records and ensure timely follow-ups Apply Fast...!!!

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0.0 - 3.0 years

0 - 3 Lacs

Kolkata, Mumbai Suburban, Gurugram

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1) Assisting customers in sale of a range of financial products on phone 2) Role entails working only in Day shift 3) Fully responsible for meeting and exceeding targets as assigned periodically HR Connect- Suchitra 86176 02997 || Jatin 96504 27629 Required Candidate profile Preferred candidate profile: 1) Flexible to work in 6 days, roster off environment 2) Should be able to converse in English and Hindi efficiently 3) Good selling and negotiations skills. Good luck

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0.0 - 5.0 years

2 - 4 Lacs

Navi Mumbai

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Ready to launch your career in Finance? Join Axis Securities Limited (ASL) and become part of the prestigious Axis Group. Were hiring Customer Service Executives who are passionate about helping people and are ready to thrive in a dynamic, fast-paced environment. Role & responsibilities As a Customer Service Executive, you'll be the first point of contact for our customers across various channels Voice (Inbound/Outbound), Chat, and Email. Your role includes: Handling queries related to Trading and Demat accounts (Equity, F&O, Mutual Funds, Commodities, Currency). Resolving customer complaints, requests, and account-related concerns. Escalating unresolved cases to the right teams for quicker resolution. Documenting customer interactions and contributing to knowledge-base articles. Ensuring high levels of Customer Satisfaction (CX) at every touchpoint. Preferred candidate profile Fresher Graduates (preferably in Finance, Banking, Economics) Freshers/ candidates with experience in Customer Service, Broking, or Banking Basic computer skills and understanding of financial systems Excellent communication skills in English & Hindi Problem-solvers with a sharp eye for detail and customer-first mindset Walk-In Details: Date: 2nd June 2025 Day: Wednesday Time: 10:00 AM to 2:00 PM Venue: Axis Securities Limited, Aurum Q parc, Q2 building, 10th floor, level 6, Thane-Belapur Road, Ghansoli, Navi Mumbai- 400710 Note: Carry a hard copy of your Updated Resume Don't miss your chance to be part of a fast-growing financial powerhouse!

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0.0 - 1.0 years

0 - 2 Lacs

Chennai

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Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Freshers and experienced can apply (Graduation mandatory) Typical Customer Support/ Customer Service executive Must know languages : Malayalam with English Only Graduates can apply with proper documents . 2025 passed out not eligible Looking for immediate joiners Job Details: Hiring: Malayalam speaking Work Mode: Work from Office, Patttabiram location Shift Timing: Rotational shifts between 8:00 AM - 12AM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: Malayalam with english CTC: 20k WORK LOCATION - Ambit IT Park, Ambattur, Chennai. Interested candidates can contact HR PUJA - 9394469218

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0.0 - 4.0 years

2 - 4 Lacs

Pune

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Any graduate Fresher (Excluding BE, BTECH, BPHARMA) Excellent Communication Skills in ENGLISH is mand. -Salary :- 22k In - Hand + Performance Incentives + Client Incentives +Night Shift Allowance -For More Info Call OR What's App Nikita @ 7744984200 Required Candidate profile Shift Allowance Performance & Client Incentives -Free Pick & Drop Facility

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0.0 - 3.0 years

2 - 5 Lacs

Bengaluru

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Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Ameena On -80955 24000 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Ameena On -80955 24000 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Ameena On -80955 24000 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Ameena On -80955 24000 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Ameena On -80955 24000 / 9964080000 Or You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 3.0 years

1 - 3 Lacs

Bengaluru

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Make outbound calls to potential clients and handle inbound queries Understand customer needs and provide tailored solutions. Build and maintain strong relationships with clients to ensure satisfaction Mode of Interview: Video call Interview (online) Required Candidate profile 12th Any Degree with 0-2 years of experience in call centre Proven experience in sales and telesales Hindi English (regional languages mandatory) Sowmya Contact No 7349767539 WhatsApp 6363797066 Perks and benefits Incentives

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Kharar

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International Voice/ Chat!! Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

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1.0 - 6.0 years

3 - 7 Lacs

Bengaluru

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Inbound voice support (immediate joiners only) location-Manyata tech park, Bellandur, Brooke field, E-city, BTM layout Salary up to 4-7 LPA/Grads under grads Fresher and Experience With Excellent communication 5 days working Call Rumana@9620536596 Required Candidate profile Excellent communication skills written and verbal

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Job description **"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Sadaf-6362015960 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Neha On-7975182408 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR Medwin-6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

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1.0 - 6.0 years

3 - 4 Lacs

Gurugram

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Hiring with minimum 1 year of US sales or international voice experience with excellent English communication skills. Your role will include dealing with US-based customers. To Scheduled Interview - CONTACT HR Reba - 8299310069

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0.0 - 2.0 years

1 - 3 Lacs

Bengaluru

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Role & responsibilities MUST TO HAVE SKILLS:- Excellent communication skills, both verbal and written, with the ability to engage and build rapport with customers. Conduct outbound calls to existing customers or leads to discuss products, services, promotions, or updates. Identify customer needs and provide solutions or recommendations to enhance their experience. Follow up with customers after service interactions or sales to ensure satisfaction and resolve any concerns. Provide prompt, professional, and courteous service to customers via phone, email, or in-person. Address and resolve customer queries, concerns, or complaints effectively and efficiently. Offer solutions tailored to meet customers needs, ensuring a positive experience. Maintain an in-depth understanding of products or services offered to assist customers appropriately. Stay up-to-date with the companys products, services, policies, and procedures. Share relevant information with customers and guide them in making informed decisions based on their needs. Qualification:- A bachelors degree in Business, Marketing, Communications, or a related field (preferred

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR Muskan-9380964680 or 9964080000 or visit jobshop.ai to explore other open positions with us Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

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Exploring Outbound Process Jobs in India

The outbound process job market in India is a thriving industry with numerous opportunities for job seekers. Companies in various sectors such as BPOs, call centers, and customer service centers are actively hiring professionals for outbound process roles. These roles typically involve making outbound calls to customers or potential clients for sales, lead generation, market research, and customer service purposes.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for outbound process professionals in India varies based on experience and location. Entry-level professionals can expect to earn between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-10 lakhs per annum.

Career Path

In the outbound process job market, a typical career path may include roles such as: - Junior Executive - Team Leader - Manager - Operations Head

Related Skills

Some related skills that are often expected or helpful alongside outbound process include: - Communication skills - Sales skills - Customer service skills - Data analysis skills

Interview Questions

  • What do you understand by outbound process? (basic)
  • How do you handle rejection during outbound calls? (basic)
  • Can you explain the importance of customer relationship management in outbound processes? (medium)
  • How do you ensure compliance with regulatory guidelines during outbound calling? (medium)
  • Describe a successful outbound sales pitch you have made. (medium)
  • How do you prioritize leads in an outbound process? (advanced)
  • Have you used any CRM tools for outbound processes? If yes, which ones? (basic)
  • How do you handle objections from customers during outbound calls? (medium)
  • What strategies do you use to maximize productivity in outbound calling? (advanced)
  • How do you measure the success of an outbound campaign? (medium)
  • Can you give an example of a challenging situation you faced during an outbound call and how you resolved it? (medium)
  • How do you ensure data security and confidentiality in outbound processes? (medium)
  • What techniques do you use to build rapport with customers during outbound calls? (medium)
  • How do you stay motivated during repetitive outbound calling tasks? (basic)
  • Can you explain the difference between inbound and outbound processes? (basic)
  • How do you adapt your communication style when dealing with different types of customers during outbound calls? (medium)
  • Have you ever had to upsell or cross-sell products/services during an outbound call? How did you approach it? (medium)
  • How do you handle irate customers during outbound calls? (medium)
  • What do you think are the key qualities required for success in an outbound process role? (basic)
  • How do you handle call disconnections or call drops during outbound calling? (basic)
  • Can you share an example of a time when you exceeded sales targets in an outbound process? (medium)
  • How do you ensure accuracy and completeness of data entered during outbound calls? (medium)
  • Have you ever dealt with a language barrier while making outbound calls? How did you handle it? (medium)
  • How do you keep yourself updated on industry trends and best practices in outbound processes? (basic)

Closing Remark

As you prepare for your job search in the outbound process job market in India, remember to showcase your communication skills, sales acumen, and customer service expertise. By mastering these skills and preparing for common interview questions, you can confidently pursue opportunities in this dynamic industry. Good luck!

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