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1.0 - 5.0 years

3 - 6 Lacs

Mumbai

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Job Title: Bank Relationship Manager Location: Onsite at Mumbai, Maharashtra, India Roles and Responsibilities Develop and maintain a strong working relationship with clients and partners in the banking sector to facilitate ongoing communication and prompt issue resolution. Leverage telecalling skills to reach out to potential and existing clients to discuss products, services, and solutions that meet their needs. Coordinate field collection strategies to ensure timely and accurate collection processes are in place and effectively adhered to. Act as a Floor Manager to oversee daily operations and ensure a smooth workflow, maintaining high productivity and service standards. Collaborate with internal teams to ensure a seamless client experience and promote cross-functional initiatives for business growth. Identify key areas for process improvement and contribute to the development and execution of business strategies that enhance client satisfaction and organizational success. Provide regular updates and reports to senior management regarding client interactions, feedback, and new business opportunities. Required Qualifications Bachelor s degree in Business Administration, Finance, or a related field, or equivalent work experience in the banking sector. Proven experience in relationship management within the financial services industry, preferably in a banking environment. Excellent communication and interpersonal skills with a strong aptitude for telecalling and engaging clients effectively over the phone. Demonstrated proficiency in field collection activities, with a keen understanding of the nuances of on-the-ground client interaction and negotiation. Experience or familiarity with technical skills, especially within the .Net framework, to support understanding of digital banking solutions and products. Strong leadership capabilities, especially in the capacity of managing a team or acting as a Floor Manager. Ability to work independently and onsite in Mumbai, Maharashtra, adhering to local business protocols and cultural norms. Key Responsibilities Manage and nurture relationships with clients to enhance customer satisfaction and loyalty within the banking sector. Utilize effective telecalling techniques to introduce, inform, and promote banking products and services to existing and potential customers. Oversee and implement field collection operations to achieve high efficiency and compliance with organizational standards. Supervise day-to-day floor activities, ensuring that workflows are optimized and team members are aligned with business goals. Utilize technical skills related to .Net to liaise with IT and product teams, ensuring that client-facing digital solutions are robust and effective. Report to senior management regarding client engagements, service gaps, and opportunities for new offerings and enhanced solutions. Ensure that all client interactions are compliant with financial regulations and internal policies to maintain high standards of professional integrity. ,

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0.0 - 3.0 years

5 - 6 Lacs

Bengaluru

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ABFRL is looking for Advisor: TCO Jayanagar to join our dynamic team and embark on a rewarding career journey Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.

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2.0 - 3.0 years

1 - 2 Lacs

Sonipat

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Dear Candidates, We are looking for Tele caller Skills-Good looking , good communication skills , computer knowledge etc. Salary -15-20k Share me your updated CV at 7042740655/56/7042494894/704279784

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2.0 - 5.0 years

1 - 2 Lacs

Mumbai

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Roles and Responsibilities Handle international calls from UK, USA, Canada, Australia, New Zealand, and other countries. Provide excellent customer service by resolving queries and concerns of customers. Meet daily/weekly targets set for sales performance. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve common goals.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sayali:- 9158043197 (Call and What's app) Perks and benefits Good Salary with Huge Incentives

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1.0 - 2.0 years

2 - 2 Lacs

Noida, Greater Noida, Delhi / NCR

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Visit Health Associate-Telesales FULL-TIME NOIDA About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of Indian families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being. Our Core Offerings - Employee Assistance Program (EAP): Mental health support services for a balanced work-life experience. - Personalized Health Plans: Tailored wellness programs with fitness, meditation, and nutritional guidance. - Health Check-ups & Screenings: Preventive check-ups and vaccinations for proactive health management. - Comprehensive Wellness Programs: Designed to boost morale, productivity, and holistic employee health. - Preventive & OPD Care: Seamless primary care and OPD services, reducing out-of- pocket expenses through cashless OPD benefits. Founding Team The founding team Chetan Anand, Anurag Prasad, Vaibhav Singh, and Shashvat Tripathi — established Visit Health to bridge the healthcare gap in India. Driven by their experiences with limited healthcare access in Pilani, they have built Visit Health into a platform that advocates quality, accessible healthcare for everyone. What Sets Us Apart - Comprehensive & Flexible OPD Benefits: Visit offers unlimited access packages for employees and dependents, covering mental health, nutrition, diagnostics, and doctor consultations. - Integrated Platform: Combining primary and secondary care, our platform connects corporates, insurers, and retailers, making healthcare seamless and holistic. - Engagement & Gamification: AI-driven insights, step challenges, and rewards (FitCoins) drive high engagement and builds lasting healthy habits. - 24/7 Accessibility: Accessible health support anytime, designed to address India’s diverse healthcare needs. Key Milestones & Achievements - Expanding Primary Care Access: Serving over 5 million users with 1.5 million annual health checkups, 500,000 doctor consultations, and 200,000 pharmacy orders. - Strategic Partnerships: Collaborations with leading insurers and doctors, reaching 2,500 major Indian corporations and MSMEs. - Technological Innovation: Introduced India’s first cashless OPD insurance program in partnership with Apollo Munich, with a network of over 35,000 doctors. - Awards & Recognition: Honored in Forbes 30 Under 30 Asia (2020) and BITSAA Global 30 Under 30 (2022). - Funding Success: Secured over $40 million in investments to drive growth and service expansion. Future Vision Visit Health aims to further strengthen India’s primary care infrastructure, expand its corporate and insurer partnerships, and introduce advanced health tech solutions. With a focus on universal health coverage, we’re committed to making healthcare accessible for all employees and their families, supporting them in leading healthier lives. Visit Health — Empowering workplaces with accessible, affordable, and impactful healthcare. As part of your day-to-day work, you will do Outbound Calling: Making a high volume of calls to prospective customers to introduce Visit’s products/services. Sales Generation: Persuading potential customers to make purchases or schedule appointments with the sales team. Lead Management: Following up on leads from marketing campaigns, online sites and other sources to convert them into sales opportunities. Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions or recommendations. Product Knowledge: Staying up-to-date on Visit’s product offerings, features, and benefits. Record Keeping: Maintaining accurate and detailed records of all customer interactions, including contact information, sales progress, and feedback. Target Achievement: Meeting or exceeding individual and team sales targets. CRM Management: Updating customer information and sales progress in the company's CRM system. Requirements: Proficiency in Hindi and English (both spoken and written). Excellent verbal communication and interpersonal skills are essential for engaging with customers effectively. Minimum 1 year of experience in telecalling, sales, or a related field. Excellent selling and convincing skills. Proven ability to persuade, negotiate, and close sales deals. Ability to handle customer inquiries, resolve complaints, and build positive relationships. Experience using CRM systems to manage customer data and track sales progress. Ability to manage a high volume of calls and prioritize tasks effectively. Salary Range – 2- 2.5 LPA Depends on current

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0.0 - 1.0 years

2 - 4 Lacs

Bulandshahr, Najibabad, Shikarpur

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CUSTOMER CARE EXECUTIVE (CCE) We are conducting Mega Walkin Drive from 30th June,25 to 5th July,25 hiring CCE's for Najibabad,Shikarpur,Bulandshahr,Barielly DD Puram branch locations. -Only Females candidates are eligible to apply -Age upto 30 years -Freshers are also welcome Responsibilities- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism. Generate business and leads for new loans from new customers Handle branch walk-ins for business generation. Generate referrals through existing customer base and walk-ins. Meetings with HNI, corporate and institutional clients to promote gold loan proposition. Handle customer requests and complaints and take it to closure. Understand the need of the customer and cross sell other products accordingly. Generate business and leads for other products like insurance, NCDs, gold coin etc. Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily.

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0.0 - 5.0 years

1 - 1 Lacs

Patna

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Responsibilities: * Meet daily/weekly sales targets * Maintain customer database accuracy * Cold call leads, close deals * Upsell products/services over phone * Follow up with prospects via email & text Flexi working Over time allowance Sales incentives

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3.0 - 5.0 years

1 - 2 Lacs

Chennai, Coimbatore

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We are hiring Telesales Executives to meet sales targets, explain product features, and build client relationships. Must have good communication skills and be target-driven. Inbound outbound to generate sales, upsell & cross-sell products or services Required Candidate profile Qualification: 12th to Any degree Languages : (Tamil / Telugu / Malayalam / Kannada) with Good English Age - Male & female 3+ yrs of Experience in telesales Contact Mr.Srini HR 8148602100 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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0.0 - 3.0 years

2 - 3 Lacs

Noida

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Immediate Hiring- Top MNC BPOs Are you passionate about communication and problem-solving? Join renowned Multinational company in Gurgaon/ Noida. Interested Candidates can call / drop your resume on- 9214101672(Nishee). Location- Gurgaon/Noida Salary- Up to 3.6 LPA (based on communication and experience) Shifts- 5/6 Days/Week | Rotational Week offs Roles and Responsibilities Manage and respond to inbound/outbound calls, emails, and live chats with clarity and professionalism. Deliver prompt resolutions, ensuring a seamless customer journey. Guide customers on product, service, billing, or account-related concerns. Maintain up-to-date records of all customer interactions in CRM tools. Follow quality standards and operational protocols consistently. Collaborate with internal teams to handle escalated issues effectively. Participate in learning sessions to stay sharp on service and product updates. Who Can Apply: Graduates & Undergraduates with strong communication skills. Open to freshers and professionals from any industry. Must have fluency in English (verbal & written). Perks of Joining: Work with globally recognized brands Learn & grow with industry-best training Supportive team environment Fast-tracked growth opportunities Performance-based recognition Interested Candidates can call / drop your resume on- 9214101672(Nishee) 7355126736(Ishware) #HiringNow #GurgaonJobs #BPOCareers #CustomerSupportJobs #FreshersApply #CareerLaunch #JobAlert #CXAssociate #TopMNCJobs#Noida.

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0.0 - 5.0 years

2 - 3 Lacs

Mohali, Chandigarh

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Job Title: Customer Service Executive International BPO Location: Mohali & Chandigarh Qualifications:- 12th or Above Freshers & Experienced Both Salary: Up to 30,000/- Perks & Benefits: Both Side Cab Facilities Rotational Shifts & Weeks offs Required Candidate profile Excellent communication skills in English (both verbal and written). To apply Share your resume on WhatsApp - 99887-06447 HR-Diksha

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0.0 - 5.0 years

1 - 5 Lacs

Mumbai, Thane, Navi Mumbai

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Urgent Vacancy Outbound Voice Process, Telesales, Outbound Sales Designation : Executive & Sr. Executive (Inbound And Outbound Voice Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,500 in-hand to 15,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Dhanashri- 7796426785

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

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Process:- SBI LIFE INSURANCE (Telesales) Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC 15,000 to 30,000 in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanashri : 7796426785

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0.0 - 1.0 years

0 - 3 Lacs

Bengaluru

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The job opening is for "Senior Telecalling officer" in Collections calling Unit.. WHASPP ME RESUME ON 9916724244 It is an Outbound Collections process. Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments. Contact debtors to inquire of their payment status. Negotiate payoff deadlines or payment plans. Have strong negotiation skills and the ability to explain financial matters firmly and clearly. Gross Salary's 18000/- In hand after deduction- 14500/-(Medical insurance and provident funds) Incentive's up-to 12000/- based on the performance every month. Kindly note: if continues 3 months achieved intensive they can get bonus on incentive up to 7-10%.

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0.0 - 3.0 years

2 - 2 Lacs

Hyderabad/Secunderabad

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Greetings From Scorelabs Inc ! Eligibility Criteria:- 1. Excellent Communication Skills in English & Hindi 2. Fresher / Experienced both can apply 3. Day Shift 4. Salary up to 20,500/- CTC per month 5. Location - Hyderabad Required Candidate profile Qualification - Minimum Intermediate & Graduation Contact person: Call Hr Bhargavi - 9182294454

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0.0 - 5.0 years

2 - 3 Lacs

Hyderabad

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Position : Telesales Executive * Preferable experience : 1 year to 2 years * Package(CTC) : upto 25k + (incentives based on performance) * Experience : 0 to 2 years , Sales calling (Domestic) * Communication : Excellent communication skills in Gujarati/ English & Assamese/English * Job location : Lakdikapul * Familiar in dealing with insurance Job Specifications: * Should have the zeal in achieving targets & selling insurance * Should have at 6 months of experience in outbound sales , telesales environment. * Must have strong interpersonal skills. * Adequate experience of handling and successfully closing sales deals (complete sales cycle ) * An aggressive personality, driven by performance would be a good fit for this role. Functional Skill Required: * Strong analytical skills and ability to handle complex sales situations. * Negotiation skills * Relationship building skills * Good knowledge of Business * Telephone Etiquette / Skills * Good analytical skills * Sales and negotiating skills * Organized * Ability to make own decisions

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0.0 - 1.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Respond promptly to customer inquiries via various communication channels (phone, email, chat).Acknowledge and resolve customer complaints in a professional and timely manner.Possess in-depth knowledge of our products and services Bulk hiring Required Candidate profile Excellent verbal and written communication skills. Previous experience in a customer service or similar role is preferred. Proficiency in using customer service software, databases, and tools.

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0.0 - 1.0 years

0 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Identify & generates potential customers(leads) for a company's sales team, typically through research, outreach & relationship building, ultimately contributing to the sales pipeline & business growth Building relationships with potential customers Required Candidate profile Night Shift Good to fluent English communication skills SSC passed candidates are eligible to apply Perks and benefits 10% of Salary as Monthly Incentives

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Bengaluru

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It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Immediate joiner preferred willing to tele collection activities good communication preferred Kannada & Telugu is Mandatory Contact HR : Simran 6303419205 Perks and benefits ESI, PF and incentive available

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0.0 - 4.0 years

1 - 3 Lacs

Noida, New Delhi, Gurugram

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Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Collect prompt and accurate customer feedback work directly with customers & provide assistance Call/ WhatsApp HR Ankita 8938995358 Required Candidate profile Excellent English communication Should have good interpersonal skills Immediate joiners only Freshers/UG both can apply *NEXT DAY JOINING* Perks and benefits Unlimited incentives Performance bonus

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0.0 - 5.0 years

1 - 1 Lacs

Surat

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Responsibilities: Respond promptly to customer queries via phone/email Manage customer complaints & issues Maintain high NPS through effective resolutions Collaborate with teams on process improvements

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3.0 - 6.0 years

2 - 2 Lacs

Kolkata

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Make calls to clients Use phone calls,social media to find new customers Fix Appointments Provide Sales leads to Sales Team Handle Objections Collect Feedback Required Candidate profile No Night duty Gender Female Graduate In Hand Salary Rs 20,000 pm max Joining Immediate

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1.0 - 2.0 years

1 - 2 Lacs

Surat

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Knowing all the details of the product or service offerings. Regularly updating and obtaining the lists of individual contact details. Meet and exceed sales target set by the organization. Stay updated with market trends to better serve customers.

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0.0 - 2.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Maintain customer records & refer potential leads to the sales department Voice Process Customer Care Rotational Shift Handle Customer Queries Bulk Hiring

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0.0 - 1.0 years

2 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

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Handle inbound and outbound calls in a voice process, addressing customer queries, concerns, and requests professionally. Flexibility to work in day and night shifts as required. HSC qualification or equivalent educational background. Required Candidate profile Strong customer service orientation with a focus on delivering exceptional service. Ability to work from the office and adhere to established work schedules. Freshers are welcome to apply

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Exploring Telecalling Jobs in India

Telecalling jobs have become increasingly popular in India due to the rise of customer service and sales-oriented roles in various industries. Telecalling involves making and receiving phone calls to assist customers, generate leads, or promote products/services. This article aims to provide insights for job seekers interested in pursuing a career in telecalling in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for telecalling professionals in India varies based on experience and location. Entry-level telecallers can expect to earn between INR 2-3 lakhs per annum, while experienced telecallers with a proven track record can earn up to INR 5-6 lakhs per annum.

Career Path

The career path in telecalling typically progresses as follows: - Telecaller - Senior Telecaller - Team Leader - Telecalling Manager

Related Skills

In addition to excellent communication skills, telecalling professionals are often expected to have: - Customer service skills - Sales skills - Problem-solving abilities

Interview Questions

  • What motivates you to work in a telecalling role? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you give an example of a time when you successfully upsold a product/service to a customer? (advanced)
  • How do you prioritize your calls when dealing with multiple customers at once? (medium)
  • Describe a situation where you had to handle an irate customer and how you resolved it. (medium)
  • What strategies do you use to keep customers engaged during a long call? (basic)
  • How do you ensure that you meet your daily call targets? (medium)
  • What do you think are the key qualities of a successful telecaller? (basic)
  • How do you handle sensitive information shared by customers during a call? (medium)
  • Can you explain a time when you had to deal with a difficult customer and how you handled the situation? (advanced)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Have you ever had to deal with a language barrier while speaking to a customer? How did you manage it? (medium)
  • What do you think are the most common challenges faced by telecallers in the industry? (basic)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Have you ever had to troubleshoot a technical issue for a customer over the phone? How did you handle it? (advanced)
  • How do you handle stress and pressure in a fast-paced telecalling environment? (medium)
  • How do you ensure that you maintain a positive attitude throughout the day, especially during challenging calls? (basic)
  • Can you provide an example of a successful cold call you made that resulted in a sale? (advanced)
  • How do you handle a situation where a customer is not satisfied with the product/service offered? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you ensure that you are following all compliance guidelines while making calls? (medium)
  • Can you explain a time when you had to deal with a technical glitch during a call and how you resolved it? (advanced)
  • How do you handle objections raised by customers during a call? (medium)
  • What do you think sets you apart from other candidates applying for this telecalling role? (basic)

Closing Remark

As you prepare for telecalling job interviews, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and a confident mindset, you can excel in the telecalling industry in India. Good luck!

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