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3517 Bpo Voice Jobs

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0.0 - 2.0 years

3 - 3 Lacs

Bangalore/Bengaluru

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We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @9606521172 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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2.0 - 7.0 years

5 - 7 Lacs

Noida

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Hiring Alert International Voice Process (Captive Unit) Location: Noida Compensation: Up to 7.5 LPA Working Days: 5 Days a Week Shift: UK Rotational Shift Role Requirements: Minimum 2 years of experience in International Voice Process Excellent communication skills (verbal and written) Graduation is mandatory

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai

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TECH MAHINDRA - HIRING FOR US/UK CUSTOMER SERVICE PROCESS -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welcome to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidates: Up to 5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT : 8850664461 HR Pragati/ 9921899528.

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram

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Customer Service Blended Process Any grad./ undergrad with 1 year customer service exp. can apply Gurgaon location 5 days working 2 roster off Rotational Shifts Both side cabs Extra Incentives Salary- upto 5.8 lpa Kashish-9910738003 Anjali-9354911705 Required Candidate profile Candidate must have excellent spoken English communication skills. Candidate must be comfortable working in any shifts from office. Candidate must be an immediate joiner. Face 2 Face interview only. Perks and benefits Both side cabs 2500 MIV Upto 4k allowance

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0.0 - 5.0 years

2 - 3 Lacs

Mohali, Chandigarh, Gurugram

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Urgent Requirement for FRESHERS Location: Gurgaon and Mohali/ Chandigarh Work Mode: Work from Office Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply. Candidate should be flexible for rotational shifts Min Qualification should be graduation for Gurgaon Min Qualification Should be 12 or graduation for Mohali/ Chandigarh Salary: 25k CTC Working Days: 6 Days a Week For Female day shift till 8 pm For Male Rotational shifts Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY

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0.0 - 2.0 years

1 - 4 Lacs

Mohali, Chandigarh

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Role & responsibilities Candidates should have very good communication skills. The candidate should be comfortable with 24/7 shifts. The candidate should have good learning skills. The candidate should have basic knowledge of computers. The candidate must be 12th passed and must have the original DMC. The candidate must be above 18 years. Benefits:- Best career growth Provident fund Health insurance Cab facility Send your cv at : 9056288584 or Email:- Hr.kabalikrutzone22@gmail.com

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0.0 - 4.0 years

2 - 5 Lacs

Pune, Bengaluru, Mumbai (All Areas)

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Customer Support Executive - International Voice Process . Job Summary: We are seeking dynamic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound and/or outbound calls for international clients, resolving queries, providing product/service information, and ensuring a high level of customer satisfaction. Mandatory Points Bachelors degree preferred For " freshers " & for " experience " under graduation can also apply . Flexible with night shifts Experience only in International voice process is eligible "EXCELLENT" Communication Required Key Responsibilities: Handle customer queries via phone calls in a professional manner. Provide accurate, valid, and complete information by using the right methods/tools. Resolve customer complaints promptly and ensure customer satisfaction. Document all call information according to standard operating procedures. Follow communication scripts, policies, and procedures. Meet personal/team qualitative and quantitative targets. Escalate unresolved issues to the appropriate internal teams. Requirements: Excellent verbal communication skills in English (mandatory). Minimum [6 months/1 year] of experience in an international voice process (preferred but not mandatory). Strong listening, problem-solving, and customer service skills. Ability to work in a fast-paced environment and meet targets. Willingness to work in night shifts and rotational shifts. Basic computer literacy MS Office, typing skills, CRM tools. Preferred Skills: Familiarity with CRM systems and practices. Sales or upselling experience (for sales process). Technical support knowledge (for tech support process). Benefits: Attractive salary with performance-based incentives. Transport facility (pickup and drop). Night shift allowance. Medical insurance. Opportunity for growth and career advancement. Interview Round: 1st round - versant test 2nd round - CD Round 3rd round - OPS Round ( all virtual mode ) Interested Candidate can send there 'RESUME' in this below mention mail oisika_m@trigent.com Or can also contact us on 8293574747

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1.0 - 5.0 years

3 - 3 Lacs

New Delhi, Faridabad

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We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle outbound calls to resolve customer issues and queries. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal ) Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Interested person can share their resume on this contact number Person Name:- Deepak(9599754185)

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0.0 - 2.0 years

2 - 6 Lacs

Gurgaon/ Gurugram

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Gurgaon based international bpo is hiring for customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand, 5 days a week working, both side cab, excellent comms skills required contact isha- 7302579985

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0.0 - 2.0 years

2 - 4 Lacs

Gurgaon/ Gurugram

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Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013

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2.0 - 7.0 years

5 - 6 Lacs

Gurugram

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Hiring for Process Specialist International Customer Support Minimum 2 Years in International Voice Process Location: Gurugram 24/7 Rotational Shifts (US Shifts) Immediate Joiners Only CTC up to 6 LPA + Incentives HRMayur - 7357769199

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0.0 - 1.0 years

1 - 1 Lacs

Jaipur

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- Freshers can apply -( 2019 - 2024 ) pass outs without any backlogs can apply - Life science graduates can also apply - B Tech/BE not allowed - Strong Communication is required ( Oral & Written skills ) - Sound Analytical skills and logical thinking is required

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0.0 - 5.0 years

0 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Opening for International/ Domestic Bpo Inbound calls/Outbound/Chat process/ Medical Billing ,Blended Process, Travel process Location Mumbai/Thane/Navi Mumbai, Sal 15-35k, Required Immediate joining, Hsc /Grad fresher/Exp can apply, Int can cal/watsup pooja 8828150755 share cv on pooja@careerguideline.com

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0.0 - 2.0 years

2 - 4 Lacs

Gurgaon/ Gurugram

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Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact mamta - 9643075013

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0.0 - 5.0 years

1 - 4 Lacs

Gurugram, Delhi / NCR

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Hotel Customer Service Process : Voice Graduate only MAX AGE - 25 Salary : Freshers - 27k in-hand Location - Gurugram 5 Days working and 2 week offs Rotational Shifts and Offs Cab facilities in Night shift Experienced - 29k in-hand Excellent coms. Required Candidate profile Graduation mandatory Excellent english speaking candidates required Must be okay with rotational shifts

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0.0 - 4.0 years

1 - 3 Lacs

Noida

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Tech Mahindra is looking for dynamic individuals to join our Banking Voice Process. Job Details: -Position: Associate Customer Support -Process: Banking -Work Location: Noida -Mode of Work: Work from Office -Qualification: UG, Graduate, Post Graduate (Graduate, Post Graduate - Preferred) -Experience: Fresher - Min 6 months of relevant experienced (Experienced - Preferred) -5 days working with 2 days rotational offs. Skills Required: -Good verbal communication skills in English and Hindi -Good Typing Speed -Strong interpersonal and customer handling skills -Ability to handle queries and resolve issues effectively Role & Responsibility: -Resolving banking related issues/queries -Managing customer calls with a focus on providing exceptional service and resolving queries -Listen actively to customer needs, concerns, feedback and respond appropriately -Accurately document customer interactions and update records in the system Salary & Benefits: -Salary Package - Up to 3 LPA -Opportunity to work with a premium client -Health Insurance -Job Security -A vibrant and supportive workplace to grow professionally For interview contact us at : Vishal - 9711694955, Vicky- 8171202598, Manish - 9069163817, Satyam- 7223057281 or share resume at VS00805759 @techmahindra.com with the subject line "Noida Jobs" For Walk-In Interview - Directly visit at given location with your resume and Aadhar card. Mention name of your recruiter at the top of your resume for reference. Office Address - Tech Mahindra LTD. - B 19, Sector 62, Noida - Landmark - Opposite to DME College (Nearest Metro Station - Sector 62) Thanks and Regards, HR Team, Tech Mahindra

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Location:- Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Qualification :- HSC or Any graduate / Under graduate Preferred candidate profile Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 14in hand 20k + unlimited incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shubham:- 8551021894

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1.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: 7829336202 / 7829336034 / 9380300644 / Grab this opportunity to work with a global brand and grow your career in international customer service!

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1.0 - 6.0 years

0 - 3 Lacs

Noida, New Delhi

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Hiring for Domestic Inbound BPO Voice Processes Excellent verbal communication skills Fresher also can apply qualification any graduate &undergraduate 6 days working Location Noida work from office jobs interview will be face to face only Best Salary packages in the Industry Customer service process. fresher welcome age limit is 18 to 35 Salary up to 23k + unlimited Incentives INTERESTED CANDIDATES CAN CONTACT @ 7428679111 @ 9821754050

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0.0 - 3.0 years

3 - 5 Lacs

Hyderabad

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Job Title: International Voice Process Associate [Health care] Location: Hyderabad Industry: [BPO / Customer Service / etc.] Job Overview: We're looking for a motivated International Voice Process Associate to join our team. In this role, you'll deliver outstanding customer service to international clients, primarily through voice support. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to resolve issues efficiently in a fast-paced setting. Key Responsibilities: Provide professional customer support through voice, assisting with inquiries, complaints, and product/service information. Resolve customer issues promptly, ensuring high levels of satisfaction and first-call resolution. Stay updated on product details and services to offer accurate information and effective solutions. Eligibility Criteria : Freshers or candidates with prior experience in BPO/voice process roles are welcome to apply Minimum educational qualification: 10+2 (undergraduates are eligible) Strong verbal communication skills in English are Mandatory. Willingness to work in night shifts Perks & Benefits: Performance Incentives: Enjoy monthly and quarterly bonuses based on your performance, recognizing and rewarding your contributions. Comprehensive Health Coverage: We offer health insurance and other essential benefits to support your well-being. Convenient Transportation: Two-way transportation is provided to make your commute easier and more comfortable. Take the next step in your career. If you meet the above qualifications and are interested in joining a dynamic team, please share your resume via WhatsApp or contact us at 9032679227 / 9032470898.

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1.0 - 4.0 years

1 - 2 Lacs

Mumbai Suburban

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Job description Tech Mahindra is hiring for Inbound voice process at Chandivali Location Designation - Customer Service Executive Roles & Responsibility: Handling customer queries via calls related to share market, Identify and assess customer's needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Key skills required: Good English communications skills Ability to listen and active problem-solving skills. Good interpersonal skills Required Candidate profile: Education & Experience: Any Graduate & Experienced candidates (minimum 6 months on paper) Languages: English, Hindi, Marathi Working location: Tech Mahindra Ltd. Chandivali Work from office Shift Timing: 8am - 8pm any 10hrs for Male & Female both 5 days Working & Two Rotational week off. Age: 18-35 years HR Contact Person: HR Priyanka: 8689948557 (Call/WhatsApp)

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0.0 - 3.0 years

2 - 3 Lacs

Kolkata

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Looking for good communication skills candidates for TOP BPOs in Kolkata- Under graduate fresher/experienced both can apply Direct walkins Flexible for shifts Salary upto 25K CTC 7880155264/ 9310524103 (HR Priyanka) Required Candidate profile walk-ins only maximum age limit -35 years Work from office Looking for immediate joiners Good Communication required

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0.0 years

2 - 3 Lacs

Bengaluru

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Roles and Responsibilities Identify potential clients through telecalling, site visits, and networking to generate leads for real estate sales. Develop strong relationships with existing customers to increase repeat business and referrals. Conduct virtual tours of properties using video conferencing tools like ZoomInfo, Google Meet, etc. Collaborate with channel partners (brokers) to expand market reach and increase revenue. Provide excellent customer service by responding promptly to client queries via phone calls.

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1.0 - 5.0 years

3 - 4 Lacs

Bangalore/ Bengaluru

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We are Hiring for International voice process !! Qualification : Grad / UG 0- 2 yrs yrs in Int Voice Location:Bangalore Salary: 22k - 35k Shifts :Rotational Call or whatsapp manya @6364808230 / 9901777673 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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0.0 - 3.0 years

1 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring For Noida & Gurugram Location Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Graduate/ undergraduate welcome Fresher/ experience welcome Salary:- upto 3.5 lpa work from office Warm Regards, HR Harvindar 9125776661 hrharvindar12i@gmail.com Kindly share your resume on the same mail address Also refer your friends and relatives . *Candidates Who are having Good Speaking English also had Fluency In English Can Only Apply For this Job Profile** !

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Exploring BPO Voice Jobs in India

The Business Process Outsourcing (BPO) industry in India is one of the fastest-growing sectors, providing numerous job opportunities for individuals looking for a career in customer support and voice-based roles. BPO voice jobs involve handling customer queries, providing assistance, and resolving issues over the phone.

Top Hiring Locations in India

Here are five major cities in India that are actively hiring for BPO voice roles: - Bangalore - Mumbai - Delhi - Pune - Hyderabad

Average Salary Range

The average salary range for BPO voice professionals in India varies based on experience and company. Entry-level positions can expect to earn between INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-6 lakhs per annum.

Career Path

A typical career path in BPO voice roles may include progressing from a Customer Support Executive to a Team Leader, then moving on to roles such as Operations Manager or Process Trainer.

Related Skills

In addition to strong communication skills and customer service abilities, BPO voice professionals may benefit from having skills in: - Multitasking - Problem-solving - Time management - Knowledge of CRM software

Interview Questions

  • What do you understand by BPO?
  • How would you handle an irate customer? (basic)
  • Can you explain the importance of active listening in a BPO role? (medium)
  • How do you prioritize your tasks when dealing with multiple customer inquiries? (medium)
  • Have you ever faced a challenging situation at work and how did you resolve it? (basic)
  • How do you handle stress in a fast-paced work environment? (basic)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • What strategies would you use to upsell a product to a customer? (advanced)
  • How do you keep yourself motivated during repetitive tasks? (basic)
  • What do you think sets apart good customer service from excellent customer service? (medium)
  • How do you ensure data privacy and security while handling customer information? (advanced)
  • Have you ever had to deal with a technical issue while assisting a customer? How did you handle it? (medium)
  • How do you handle a situation where a customer is dissatisfied with the product/service provided? (medium)
  • How familiar are you with using CRM software for customer management? (basic)
  • Can you explain the concept of first-call resolution? (medium)
  • How do you stay updated on product knowledge and company policies? (basic)
  • What do you think are the key qualities of a successful customer support executive? (basic)
  • How do you handle a situation where a customer is not satisfied with the resolution provided? (medium)
  • Have you ever had to deal with a language barrier while assisting a customer? How did you handle it? (medium)
  • What steps would you take to de-escalate a tense situation with a customer? (medium)
  • How do you ensure accuracy in documenting customer interactions and resolutions? (basic)
  • Can you explain the concept of customer retention and its importance in a BPO role? (medium)
  • How do you handle feedback from supervisors and incorporate it into your work? (basic)
  • Have you ever had to work in a team to resolve a customer issue? How did you collaborate with your team members? (medium)

Closing Remark

As you prepare for interviews in the BPO voice industry, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in BPO voice roles and build a successful career in this dynamic field. Good luck!

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