0 - 31 years

3 - 4 Lacs

Sector 84, Gurgaon/Gurugram

Posted:5 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

*Job Title:* Customer Care Executive *Company:* [liftas components private limited] *Job Summary:* We're seeking a customer-focused Customer Care Executive to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, empathy, and ability to resolve customer issues efficiently. *Key Responsibilities:* 1. Handle customer inquiries and complaints via phone, email, or chat 2. Provide timely and effective solutions to customer issues 3. Respond to customer feedback and concerns 4. Maintain accurate records of customer interactions 5. Collaborate with internal teams to resolve issues 6. Meet customer satisfaction and service level targets *Requirements:* 1. Excellent communication and interpersonal skills 2. Customer service experience (preferred) 3. Ability to work in a fast-paced environment 4. Strong problem-solving and analytical skills 5. Proficiency in CRM software and other tools *What We Offer:* 1. Competitive salary and benefits 2. Opportunity to work in a dynamic team 3. Professional growth and development 4. Recognition and rewards for excellent service *How to Apply:* If you're passionate about delivering exceptional customer service, send your resume and cover letter to [insert contact email/portal].

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