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5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Quality Assurance Coordinator at Assurant, India, you will be responsible for monitoring and evaluating end-to-end claim and service activities conducted by Operations to ensure high-quality results, adherence to processes and procedures, and positive customer experiences. Your role will involve providing quality reporting and analysis to management for the continuous development of their teams and engaging in process improvement initiatives across functional areas. Located in Navi Mumbai at our India office, this position requires you to work 5 days a week in a general shift from the office. Your main duties and responsibilities will include partnering with cross-functional teams to gain proficient knowledge of clients, products, and services, conducting monthly quality evaluations for completed claim/service events, measuring team member quality and adherence based on program and process documentation, and providing reporting and analytics on team member performance. Additionally, you will collaborate with managers and cross-functional teams to identify trends and inefficiencies, recommend areas for process improvement, maintain audit/evaluation logs, serve as secondary quality oversight for the Call Center, offer coaching and support to operational team members, escalate compliance violations or fraudulent activities, align team members with quality standards, support ongoing quality initiatives, assist in training new quality team members, and handle other duties as assigned by Leadership. To qualify for this position, you should have a Bachelor's degree in business or a related field, a minimum of 5 years of experience in quality assurance or audit roles for operational teams, strong verbal and written communication skills, exceptional organizational abilities, expert problem-solving skills, the ability to recognize and recommend improvement areas, effective communication and influencing skills, understanding of financials and performance metrics, capability to work in a fast-paced environment meeting tight deadlines, and proficiency in working with a diverse range of leaders and management. Join us at Assurant, India, and make a significant impact by ensuring quality excellence in our operations while enhancing customer experiences and driving continuous improvement initiatives.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Process Mining Analyst at our organization, you will be responsible for understanding the Process Mining solution provided by Signavio. Your role will involve developing Key Performance Indicators (KPIs) tailored to showcase the specific use cases related to processes and client needs. Utilizing your expertise, you will construct Analysis dashboards and work with various components of Signavio, including simulation. An essential aspect of your responsibilities will be identifying and creating Execution Gap use cases. Your strong analytical skills will be put to use as you comprehend and execute requirements, ensuring effective implementation. Proficiency in writing intricate SQL and PQL queries is crucial for this role, as is the ability to deploy Multi-Event Log in customized projects. Additionally, you will harness task mining tools to extract valuable insights from operational data. Beyond technical skills, you are expected to possess exceptional analytical capabilities for evaluating business processes and workflows. Your role will require a disciplined approach to analyzing and designing end-to-end business processes. Moreover, your problem-solving, facilitation, and business acumen skills will be vital in driving process improvements. Collaborating with cross-functional teams, you will contribute to the successful implementation of enhancements across the organization. Excellent presentation and communication skills are essential for effectively conveying insights and recommendations to stakeholders.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
A Social Media Specialist role in Gurugram, Haryana, requires a marketing professional dedicated to planning, creating, publishing, and optimizing content across social platforms. The primary focus is on building brand awareness, driving engagement, and supporting business goals through strategic social media management. The responsibilities include: - Strategic Planning: Developing and managing the social media strategy and content calendar aligned with brand goals. - Content Production: Creating and curating posts, images, videos, GIFs, and captions optimized for each platform. - Publishing & Community Engagement: Scheduling daily posts, responding to comments and messages, moderating user-generated content, and fostering community interaction. - Analytics & Reporting: Utilizing tools like Google Analytics, Facebook/Meta Insights, Sprout Social to track KPIs, generate monthly reports, and refine strategies. - Paid Campaign Assistance & Influencer Outreach: Collaborating on ad campaign execution and working with influencers or brand ambassadors. - Cross-Functional Collaboration: Working closely with designers, copywriters, marketing, sales, and customer support teams. - Trend Monitoring & Optimization: Staying updated on platform changes, competitor activity, and emerging trends to ensure content remains fresh and relevant. The ideal candidate should have a Bachelor's degree in Marketing, Communications, Journalism, or a related field, along with at least 2-5 years of experience in social media marketing or similar roles. Proficiency in scheduling tools, analytics platforms, strong writing/editing, creativity, time management, organizational, and analytical skills are essential. Basic understanding of SEO, web traffic metrics, HTML/CSS is advantageous. If you enjoy combining creativity with analytics, handling content production and strategy, this role may be right for you. Starting with internships or agency roles to gain experience is recommended. Skill boosters include platform certifications (e.g., Meta), SEO, basic design, and paid ads.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
The Digital Sales Growth Manager at JetLearn will focus on revolutionizing the sales process by leading the transition from manual B2B-style sales to a seamless e-commerce engine. In this role, you will be responsible for creating a user-friendly online experience that guides parents from initial interest to enrollment without the need for direct sales interaction. By leveraging data-driven strategies and innovative digital tools, you will drive revenue growth through automated sales funnels and optimized user journeys. As the Digital Sales Growth Manager, you will collaborate closely with cross-functional teams to develop and implement sales automation processes that address customer objections, emphasize JetLearn's unique value proposition, and drive online conversions. By utilizing conversion rate optimization (CRO) tools, behavioral triggers, and A/B testing methodologies, you will continuously refine and enhance the digital sales funnel to maximize customer engagement and enrollment rates. The ideal candidate for this role should have a proven track record in digital sales, growth, or direct-to-consumer (D2C) e-commerce funnel building within the tech or EdTech industry. With a minimum of 3-6 years of relevant experience, you should possess a deep understanding of self-serve SaaS products, consumer journey design, and CRO techniques. Proficiency in utilizing CRO tools such as Hotjar, VWO, and Optimizely, along with web analytics platforms like Google Analytics and Mixpanel, is essential for success in this role. In addition to technical skills, the Digital Sales Growth Manager should demonstrate a growth mindset, user empathy, and a talent for persuasive user experience (UX) design. Experience with AI-led personalization, recommendation engines, or interactive quiz-to-checkout flows would be considered a bonus. This role offers a unique opportunity to play a pivotal role in shaping the future of tech education for children globally while working within a dynamic international team. If you are passionate about leveraging digital technologies to drive sales growth, have a keen eye for optimizing user experiences, and thrive in a fast-paced, collaborative environment, we invite you to join us at JetLearn as our Digital Sales Growth Manager based in Delhi NCR. This role offers a competitive salary, creative freedom, and the chance to make a meaningful impact on how parents choose educational opportunities for their children. Apply now to be part of our mission to empower the next generation with future-ready technology skills.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
At iApp Technologies, we offer you a place where your passion can flourish. We believe in hiring individuals who can grow alongside us, rather than just filling positions with numbers. As a design, consulting, and development firm, we focus on creating platforms and solutions tailored to the needs of our clients. Our success is built on the foundation of our diverse workforce comprising exceptionally talented and motivated individuals. If you are considering joining us offshore, we welcome you to our tribe where we share laughs, exchange ideas, work hard, and play hard. Why Work With iApp Technologies We are committed to maintaining a team of the best people who are passionate, energetic, and creative. Integrity is at the core of our values, where we uphold truthfulness, openness, morality, and honesty. Our team members are driven by passion, working collaboratively to inspire and motivate others. Through teamwork, we foster a positive team and family spirit based on open and honest communication. Job Description: As a Quality Assurance (QA) professional at iApp Technologies, your responsibilities will include: - Testing the service and product apps manually, which includes apps and websites. - Running test cases and conducting various types of testing such as functional, regression, security, and usability testing to identify defects and ensure the software meets quality standards. - Reporting defects or issues discovered during testing with detailed steps to reproduce the problem. - Conducting regression testing to verify that new code changes or fixes do not negatively impact existing functionality. - Creating and maintaining documentation, including testing procedures and test results, to ensure a clear record of testing activities. - Collaborating closely with cross-functional teams, including developers, product managers, and designers, to understand requirements, clarify issues, and ensure alignment on quality standards. - Reviewing and analyzing test results, and generating comprehensive defect reports. - Verifying that defects have been properly fixed and conducting regression testing as needed. Join us at iApp Technologies, where we are building a team of excellence with endless opportunities. Our team embodies the values of being bright, dedicated, and friendly. We prioritize collaboration with outstanding individuals and make development a top priority. At iApp Technologies, you will have access to constant opportunities for growth and advancement, with a firm dedicated to supporting your professional goals.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
delhi
On-site
You will be the Regional Key Account Manager-Modern Trade responsible for leading and growing the business in the assigned region's modern trade sector. Your primary focus will be managing key accounts, driving sales, and fostering strong relationships. Your responsibilities will include end-to-end account handling, closure & execution of TOTs, negotiations, and on-boarding of accounts across India in the Modern Trade sector. This will involve managing secondary & primary aspects, product visibility, distributor management, and team supervision. Your duties will involve: - Ensuring product availability in Modern Trade Accounts - Developing and implementing modern trade strategies in line with organizational sales objectives - Negotiating, pricing, and TOTs with accounts for long-term business relationships - Managing distributor ROI and building relationships with modern trade channels - Overseeing secondary claim management and participating in festivals to enhance brand visibility and revenue generation - Managing secondary & primary business aspects, quarterly/monthly sales progression, NPD development & growth, and timely execution of launches, promotions, and activation plans - Handling CFA management, sales operations, competition benchmarking, and spend management through a chain-specific approach - Planning trade-load to boost volume and visibility, managing sales returns, and ensuring cost-effectiveness - Creating a healthy work environment, tracking expenses, and collaborating closely with cross-functional teams We are seeking candidates with: - A minimum of 10 years of experience in sales & distribution (MT) in the FMCG industry - Strong business acumen, analytical, problem-solving, and decision-making skills - Excellent communication, interpersonal, and team management skills - Ability to handle grievances, time management, and work effectively with cross-functional teams,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
bihar
On-site
Thank you for providing the Job Description. Here is the standard summary description: As a Vertical Lap Product Specialist, you will be responsible for overseeing and managing the vertical lap product line within the company. Your primary duties will include developing and implementing strategies to promote the vertical lap product, conducting market research to identify customer needs and preferences, collaborating with cross-functional teams to ensure product success, and analyzing sales data to drive product improvements and growth. Additionally, you will be involved in monitoring market trends, competitor activities, and industry developments to stay ahead in the market. Your role will be crucial in driving the success and profitability of the vertical lap product line.,
Posted 2 weeks ago
10.0 - 20.0 years
0 Lacs
chandigarh
On-site
As a Pharmaceutical & Life Sciences professional, you will be responsible for leading and managing the sales team to successfully achieve regional sales targets. Your primary focus will be on developing and implementing sales strategies for the generic product portfolio. Building and nurturing strong relationships with key customers such as healthcare professionals and distributors will be crucial to your success in this role. In addition, you will be expected to closely monitor market trends and competitor activities in order to identify potential business opportunities. Ensuring compliance with pharmaceutical regulations and company policies is of utmost importance to maintain ethical standards and business integrity. Collaboration with cross-functional teams, particularly in marketing and supply chain departments, will be essential for effective product positioning in the market. By working together with these teams, you will contribute to the overall success and growth of the company in the pharmaceutical and life sciences sector.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Program Manager for Strategic Transformation Initiatives, you will be an integral part of the Transformation Office, responsible for leading high-impact, cross-functional programs aligned with the priorities of the CTO and CEO. Your role will involve driving initiatives that span multiple teams and domains to ensure seamless execution, stakeholder alignment, and measurable business outcomes. Your key responsibilities will include: - Leading strategic programs that directly support core business strategies and transformation goals by translating executive priorities into actionable plans with clear milestones and success metrics. - Coordinating across engineering, product, design, and business teams to ensure alignment and synergy, while facilitating effective communication and collaboration among diverse stakeholders. - Proactively identifying risks and dependencies across programs, and developing and implementing mitigation strategies to ensure program continuity and success. - Championing agile methodologies and best practices across teams, supporting sprint planning, backlog grooming, and agile ceremonies using tools like Azure DevOps, Jira, or Rally. - Monitoring program health through KPIs and dashboards, identifying bottlenecks, and driving data-informed decisions to improve delivery velocity and quality. - Maintaining transparent and consistent communication with internal and external stakeholders, providing regular updates on progress, risks, and changes to ensure alignment and trust. - Fostering a culture of innovation and learning, identifying opportunities for process automation and operational efficiency. - Acting as the primary liaison for regulatory, compliance, and risk teams to ensure all programs adhere to relevant policies, standards, and governance frameworks. To be successful in this role, you should have: - Proven experience in program or project management within a technology-driven environment. - Strong understanding of agile frameworks and tools. - Excellent communication, leadership, and stakeholder management skills. - Ability to manage ambiguity and drive clarity in complex environments. - Experience working with senior leadership and cross-functional teams.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You are seeking an experienced Finance SME with proficiency in billing, invoicing processes, and multi-country taxation. The ideal candidate will have a solid background in invoicing and billing processes, with expertise in tax compliance for countries like the US, UK, Australia (AU), and New Zealand (NZ). As a functional consultant, you will work closely with cross-functional teams to align testing objectives with business goals, enhance the overall testing framework, and ensure compliance with international taxation standards for a SaaS based financial product. Qualifications: - MBA (Finance) or Chartered Accountant (CA) with 5+ years of experience. - Deep understanding of financial workflows, including invoicing, billing, and international taxation. Job Responsibilities: - Proficiency in Invoicing/Billing Processes: Manage and optimize billing workflows within a SaaS environment, ensuring they are efficient, scalable, and compliant. - Tax Compliance: - Deep understanding of tax regulations, including VAT, GST, and withholding taxes, for countries such as the US, UK, AU, and NZ. - Review and ensure the correct application of tax rules in billing systems for global customers. - Collaborate with tax teams to update systems with new tax rules and rates. - Financial Services Software Expertise: - Proficient in tools like Oracle NetSuite, Zoho, Freshworks, or similar SaaS platforms. - Working experience in setting up financial workflows within these tools, including tax calculations and reporting. - Workflow Review & Implementation: - Act as a functional SME to review invoicing and billing workflows before implementation. - Implement SaaS-based invoicing/billing frameworks and tools to streamline processes. - Testing & Issue Resolution: - Document, track, and resolve workflow defects and issues identified during testing. - Work closely with testers and developers to ensure proper resolution and integration of fixes. - Cross-Functional Collaboration: - Participate in workflow development discussions, contributing to sprint planning, stand-ups, and retrospectives. - Advocate for quality, compliance, and user satisfaction throughout the development lifecycle. - Global Team Coordination: - Work effectively with distributed teams to manage testing, implementation, and updates to financial workflows. - Documentation & Reporting: - Prepare detailed documentation on invoicing, billing, and taxation workflows for stakeholders. - Generate compliance reports for audits and regulatory filings across different countries. Skills & Competencies: - In-depth knowledge of invoicing and billing processes within SaaS platforms. - Expertise in multi-country taxation for the US, UK, AU, and NZ. - Analytical mindset with strong troubleshooting and problem-solving abilities. - Exceptional communication skills for articulating complex financial workflows and issues. - Ability to manage multiple projects independently or within a collaborative team environment. - Detail-oriented with a commitment to delivering high-quality, compliant solutions.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As an AI Architect at NiCE, you will be responsible for building scalable AI systems and infrastructure capable of handling large datasets while ensuring performance, reliability, and maintainability. You will lead the development of secure, compliant data and machine learning pipelines to align with data governance and regulatory standards such as GDPR. Your role will involve designing, developing, and implementing AI models and algorithms to solve real-world business problems, contributing to both proof-of-concept (POC) and production-grade solutions. Mentoring and guiding team members on AI technologies, best practices, and system architecture will be a key aspect of your role, fostering a culture of continuous learning and innovation within the organization. You will collaborate with cross-functional stakeholders to identify opportunities for AI-driven innovation and translate business requirements into technical solutions. Additionally, you will be responsible for establishing and promoting ethical and responsible AI practices across the organization. Your impact will also include taking ownership of strategic decisions related to AI deployment, architecture, and lifecycle management. You will conduct research and implement appropriate machine learning algorithms, including Retrieval-Augmented Generation (RAG) techniques and integration with Vector Databases. Furthermore, you will develop and maintain AI applications using modern frameworks such as TensorFlow, PyTorch, LangChain, and Haystack, running experiments to evaluate and improve model performance. To excel in this role, you should hold a Bachelors or Masters degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Proven experience as an AI Architect or in a similar senior AI/ML role is required, along with a track record of deploying multiple AI solutions in production. Proficiency in cloud platforms such as Azure or AWS is essential, as well as strong expertise in AI/ML technologies, RAG architectures, and Vector Databases. Your proficiency in programming languages like Python, .NET, or similar, along with familiarity with AI/ML frameworks and libraries, will be crucial. Experience with AI project Software Development Lifecycle (SDLC), model versioning, CI/CD for ML, and AI testing strategies is also necessary. Strong analytical and problem-solving skills, along with excellent communication skills to convey complex technical concepts, are highly valued in this position. Join NiCE, a global company known for market disruption and innovation, where you will work in a fast-paced, collaborative, and creative environment. Embrace the NICE-FLEX hybrid model that offers maximum flexibility with a balance of office and remote work, enabling teamwork, collaboration, and innovation. If you are passionate, innovative, and eager to push boundaries, NiCE offers endless internal career opportunities for growth and development across various roles, disciplines, domains, and locations.,
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
uttar pradesh
On-site
As a Sales Head for Business Development in the Foam/Mattress industry in North India (Delhi, UP, MP, Haryana, and Rajasthan), you will play a pivotal role in leading our sales operations and expanding our business across key regions. Your expertise in sales leadership and deep knowledge of the industry will be essential for achieving our ambitious growth targets. You will be responsible for developing and executing strategic sales plans tailored to specific regions to drive top-line growth. Your focus will include expanding our retail and distribution networks, managing a dynamic sales team, and nurturing relationships with key stakeholders like shopkeepers, retailers, and distributors to enhance market penetration. The ideal candidate must hold a Bachelors/Masters Degree in Business Administration, Marketing, or a related field, with a minimum of 12-14 years of experience in sales and business development within the foam and mattress industry. Your proven track record in leadership, expanding sales territories, and building strong retail and distribution networks will be crucial for success in this role. Key Responsibilities: - Develop and implement region-specific sales strategies aligned with company growth objectives. - Expand retail outlets and distribution networks in targeted geographies. - Utilize industry relationships to increase market penetration and drive sales growth. - Lead and mentor a high-performance sales team, setting goals and ensuring accountability. - Identify and secure high-value business opportunities to build long-term partnerships. - Conduct market intelligence to track competitors, consumer preferences, and industry trends. - Oversee sales operations from lead generation to after-sales support. - Monitor sales metrics, report performance data, and forecast future sales trends. - Collaborate with cross-functional teams to deliver customer-centric solutions. Key Skills & Competencies: - Strong understanding of foam and mattress industry market dynamics. - Established network with shopkeepers, retail partners, and distributors. - Excellent leadership, negotiation, and decision-making abilities. - Superior communication and relationship-building skills. - Proficiency in MS Office and CRM systems for sales tracking and reporting. - Goal-oriented mindset with a track record of exceeding targets under pressure. Joining us will offer you a leadership role in a rapidly growing company within the foam/mattress industry, providing high visibility and influence on strategic decisions. You will benefit from a competitive compensation structure, professional growth opportunities, and a supportive work environment. This is a full-time, permanent position with benefits including health insurance, paid time off, and Provident Fund. The work schedule is during day shifts at the designated in-person work location in North India. For further inquiries, please contact the employer at +91 9625116566.,
Posted 2 weeks ago
12.0 - 20.0 years
0 Lacs
mysore, karnataka
On-site
The Group Product Manager will lead the strategic development and enhancement of our proprietary business intelligence platform, iSOCRATES MADTechAI, as well as other innovative products. This role demands a deep understanding of technology, strong analytical skills, and a collaborative mindset to evaluate product potential, oversee the product lifecycle, and ensure alignment with both client-partner and internal needs. Key Responsibilities Product Management and Strategy: Lead the strategic vision and execution of iSOCRATES MADTechAI, focusing on feature enhancements and user experience improvements Conduct market research to identify customer needs within the AdTech, MarTech, and DataTech landscapes, translating them into actionable product requirements Prioritize product features based on business impact, customer feedback, and technical feasibility Product Development Lifecycle: Oversee the entire product development lifecycle, including conception, design, development, testing, and launch phases Utilize Agile methodologies (SCRUM, Kanban) to facilitate iterative development and continuous improvement Manage roadmaps, timelines, and deliverables using tools like Jira, ensuring projects are on track and risks are mitigated Technical Design and Architecture: SaaS Development: Deep understanding of SaaS architecture, deployment, and lifecycle management Cloud Platforms: Proficiency with cloud platforms (AWS required; Google Cloud and Azure preferred) AI and Machine Learning: Extensive experience with AI/ML concepts, tools, and frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and their application in product development Data Engineering: Strong knowledge of data engineering principles, including ETL processes, data pipelines, and data modeling to ensure data integrity and availability for analytics Data Analytics: Strong knowledge of data analytics, data warehousing, and business intelligence tools (e.g., SQL, Tableau, PowerBI, Sisense) Natural Language Processing (NLP): Familiarity with NLP techniques and applications in product features to enhance user engagement and insights Microservices Architecture: Experience designing and implementing microservices architectures to enhance product scalability and maintainability ReactJS Technologies: Proficiency in ReactJS and related frameworks to ensure seamless front-end development and integration with back-end services Collaborate with engineering teams to define system architecture and design concepts that align with best practices in UX/UI Ensure the integration of various technologies, including APIs, AngularJS, Node.js, ReactJS, and MVC architecture into product offerings Strong hands-on experience in Product-Led Growth (PLG) strategies and Partner/Channel go-to-market approaches Cross-Functional Collaboration: Partner closely with the U.S. and India-based Partner Success teams to support pre-sales activities and customer engagement, acting as a subject matter expert in AdTech, MarTech, and DataTech Facilitate communication between product, engineering, marketing, and sales teams to ensure cohesive product strategy and execution Engage with external customers to gather feedback and drive product iterations Data Analysis and Insights: Design and implement client data analysis methodologies, focusing on data-driven decision-making processes relevant to AdTech, MarTech, and DataTech Develop analytics frameworks that leverage data science principles and advanced statistical methods to derive actionable insights for clients Monitor product performance metrics and develop KPIs to assess impact and identify areas for improvement, leveraging A/B testing and experimentation techniques Process Development and Improvement: Establish and refine processes for product management, ensuring repeatability and scalability Lead initiatives to enhance existing workflows, focusing on efficiency and effectiveness in product delivery Create and present progress reports, updates, and presentations to senior management and stakeholders Qualifications Bachelors or Masters degree in Computer Science, Data Science, or a related quantitative field MBA or specialized training in product management or data science is preferred 12 to 20 years of experience in technology product engineering and development, with a minimum of 10 years in product management Proven track record in managing complex products, especially in business intelligence or marketing technology domains Strong proficiency in BI platforms (e.g., Sisense, Tableau, PowerBI, Looker, DOMO) and data visualization tools Deep understanding of cloud platforms (AWS, Snowflake) and experience with database query languages (SQL, NoSQL) Expertise in API development and management, along with knowledge of front-end technologies (AngularJS, ReactJS, Bootstrap) In-depth knowledge of AI and NLP technologies, with experience in applying them to enhance product functionality Strong background in data engineering, including ETL processes, data warehousing, and data pipeline management Must have a strong understanding of digital advertising, including AdTech, MarTech, and DataTech technologies Experience in B2C and B2B SaaS product development, particularly in customer journey mapping and email marketing Strong analytical and problem-solving abilities, with a focus on data-driven outcomes Excellent communication and presentation skills, capable of articulating complex ideas to diverse audiences Collaborative and open-minded, fostering a culture of innovation and accountability High energy and enthusiasm for driving product success in a fast-paced environment Have extensive experience with Atlassian products including JIRA and Confluence Have extensive experience with Product Management and Monitoring Software Must be ready to relocate to Mysuru or Bengaluru,
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
As a seasoned and dynamic Director of Production Support, you will play a vital role in leading and enhancing our production support operations. Your responsibilities will include ensuring system stability, facilitating rapid issue resolution, and driving continuous service improvement for our enterprise applications. As a senior leader, you will be responsible for overseeing the end-to-end production support function, managing a team, and serving as a key liaison between operations, engineering, and executive leadership. We are particularly interested in candidates who possess strong people management skills, technical expertise, and a profound understanding of the ITIL framework. Key responsibilities for this role include leading the Production Support function, overseeing a high-performing team of 10+ engineers across various geographies and time zones. You will take charge of Incident Management, Break-Fix Operations, and Problem Management in alignment with ITIL best practices. Your role will also involve ensuring minimal disruptions to business-critical systems through proactive monitoring, rapid incident response, and analyzing production data to identify trends, recurring issues, or areas for optimization. Collaboration with cross-functional teams, such as Engineering, QA, Infrastructure, and Product, will be essential to ensure seamless issue resolution and root cause analysis. You will be expected to drive continuous improvement initiatives, automation, and operational efficiencies while managing and optimizing support SLAs, KPIs, and reporting metrics. Providing regular CxO-level reporting, dashboards, and communication on incident trends, risk mitigations, and system health will also be part of your responsibilities. In addition, fostering a culture of accountability, collaboration, and customer-centricity within the team, as well as ensuring compliance with governance and audit processes, will be crucial. The ideal candidate should have 12+ years of overall IT experience with a significant focus on Production Support leadership roles. A proven track record of building and managing large-scale support teams in high-availability, high-performance environments is required. Strong expertise in ITIL processes, particularly in Incident, Problem, and Change Management, is essential. Excellent communication skills, with the ability to interact and influence stakeholders at all levels, including CXO executives, are a must. The ability to lead teams under pressure and in fast-paced, evolving environments is also required. Experience working in a product-based company is highly preferred, and familiarity with support tools like Opsgenie, Sumologic, Jira, ServiceNow, and Dynatrace is considered a plus for this role.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You will be joining Neysa, a company founded by a team that has successfully nurtured a multi-million-dollar business to become a leader in its industry. As problem solvers at heart, we thrive on seeing our ideas come to life in the real world and are constantly pushing the boundaries of what is possible. Our mission has not only changed our lives but also impacted the people we work with and the community we operate in. We are currently looking for a talented and dynamic Business Automation expert to lead our business process automation initiatives. In this role, you will be responsible for designing, developing, and implementing automation solutions across various key business functions such as Finance, CRM, and HRMS platforms. Your primary objective will be to drive high-quality and automated system integrations, enhance operational efficiency, and promote innovation through automation to ensure seamless end-to-end processes throughout the organization. Your responsibilities will include aligning automation initiatives with organizational goals to enhance operational efficiency, cost savings, and employee productivity. You will play a crucial role in selecting, integrating, and optimizing business automation tools while ensuring seamless integration between different systems. Collaborating with cross-functional teams to identify automation opportunities, streamline workflows, and align with overall business objectives will be a key aspect of your role. Furthermore, you will work closely with departments like Finance, HR, IT, Sales, and Operations to understand their needs and translate them into automated solutions. Facilitating workshops and brainstorming sessions to identify automation opportunities and system improvements will be essential. You will also provide training and support to team members on new processes and best practices, develop process documentation and guidelines, and create training programs to assist employees in adapting to new automation tools and processes. In addition to the technical aspects of the role, you will need to ensure that automation solutions comply with relevant regulations and industry standards. Working with security teams to adhere to data protection and cybersecurity best practices and monitoring and managing risks associated with automation projects will be crucial. To be successful in this role, you should have a Bachelor's or Master's degree in Business Administration, Computer Science, Information Technology, Engineering, or a related field, along with at least 3-7 years of experience in business process automation or related roles. Strong technical skills in APIs, SaaS integration techniques, automation tools, scripting languages, database management, and programming languages such as Python and JavaScript are required. Excellent communication and interpersonal skills, strong leadership capabilities, and analytical thinking are also essential for this role. Preferred skills include previous experience in finance transformation, enterprise resource planning (ERP) systems integration, and knowledge of agile project management methodologies and tools. Familiarity with tools like ZOHO, Power Automate, and Power BI will be advantageous in this role.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As the Director of Accounts Receivable at Zepto, located in Zepto HQ on Sarjapur Road in Bangalore, you will play a crucial role in leading revenue operations and reconciliation processes. In this position, you will be responsible for ensuring accuracy, efficiency, and scalability in both B2B and marketplace revenue within our fast-paced quick commerce environment. Your key responsibilities will include leading end-to-end B2B and Marketplace revenue recognition processes, overseeing advertisement monetization revenue streams, designing robust revenue assurance frameworks, driving marketplace reconciliations, and leading GMV to Cash reconciliation processes. Additionally, you will collaborate cross-functionally with Tech Product teams, Tax teams, and GL teams, and work closely with business teams to implement appropriate accounting treatments. To excel in this role, you must be a Qualified Chartered Accountant (CA) with additional certifications in revenue management or financial systems. You should possess 7-10 years of progressive experience in finance and accounting, with at least 5 years in leadership roles managing AR/revenue functions. Experience in E-commerce, marketplace, or startup environments is preferred. Advanced knowledge of revenue recognition standards (Ind AS 115/IFRS 15), proficiency in ERP systems (SAP), strong Excel and data analysis capabilities, and experience with marketplace platforms are essential technical skills. Your success in this position will be driven by your analytical excellence, attention to detail, leadership, and communication skills. You will lead a high-performing AR team, develop and implement AR policies and procedures, drive process improvements and automation initiatives, and provide strategic insights on revenue trends to senior management. Joining Zepto offers you the opportunity to shape financial operations at one of India's fastest-growing quick commerce companies, work with cutting-edge technology and innovative business models, competitive compensation and benefits, and a dynamic, entrepreneurial work environment. This role is ideal for someone who thrives in a fast-paced startup environment, is comfortable with ambiguity, and can build processes from scratch while maintaining the highest standards of accuracy and compliance. If you are interested in this exciting opportunity, reach out to careers@zeptonow.com and be a part of Zepto's blitzscaling journey.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
You will contribute to the long-term growth of Abbott Nutrition products in your territory by increasing awareness among Health Care Professionals about the important role of nutrition in improving the quality of life. You will also emphasize the superiority of Abbott products over competitor brands. Your main goal is to gain new business and expand existing business through an omnichannel customer engagement strategy. This approach aims to build Health Care Professionals" confidence in and loyalty to Abbott brand products. Your responsibilities will include enabling the ethical field force to meet regional and team Key Performance Indicators. By analyzing market, category, and channel opportunities within your territory, you will use real-time omnichannel business intelligence to identify growth opportunities at the customer/account level. Leveraging business analytics and customer insights, you will continuously analyze growth potential throughout the region. This analysis will help you create an omnichannel engagement strategy to establish Abbott as the preferred brand in the region. Developing and supporting the execution of account plans using an integrated customer omnichannel engagement strategy will be crucial. You will deploy marketing programs targeting customers and accounts through Medical Representatives, ensuring proper education, execution, and tracking of program impact. Observing and providing real-time coaching and feedback to Medical reps on all aspects of the customer engagement process will be part of your role. You will accelerate the development of digital knowledge and application in Medical reps through mentoring, coaching, and role-modeling. Building and maintaining relationships with customers and accounts across various channels such as digital, remote/virtual, and face-to-face will be essential to increase awareness and loyalty to Abbott brand products. Collaborating with the training/Sales Force Effectiveness team to optimize team performance is vital. You will identify knowledge and skill gaps in Medical reps and create individual development plans to enhance capabilities across the territory. Providing direct and ongoing support to Medical reps in the field through collaborative problem-solving, mentoring, coaching, feedback, and escalations is also part of your responsibilities. Moreover, you will develop and expand a network of Key Opinion Leaders (KOLs) throughout the territory to influence at all levels of an account, not limited to Health Care Professionals. Working cross-functionally with Marketing, Analytics, and Sales Force Effectiveness teams, you will gather and interpret customer and market behavior data. Your role will involve translating omnichannel engagement data into real-world activities to drive success for Abbott Nutrition products in the territory.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
jaipur, rajasthan
On-site
As a versatile MarComm Manager, your role will involve bringing our brand to life visually through decks, website, campaign assets, and crafting compelling copy for various marketing touchpoints such as emailers, brochures, onepagers, case studies, social posts, and more. It will be crucial for you to collaborate cross-functionally to ensure that every piece, whether visual or written, communicates with clarity, consistency, and impact. Your key responsibilities will include creatively expressing the brand, designing and maintaining high-quality PowerPoint/Google Slide decks for sales, investor relations, product launches, and internal communications. You will work closely with designers to develop on-brand templates and asset libraries. Additionally, you will own the website content strategy, writing, editing, and optimizing pages including product copy, landing pages, and blog posts. Collaborating with UX/design teams will be essential to align copy with user flows and SEO best practices. You will be responsible for the end-to-end creation of marketing collateral and campaign copy such as brochures, onepagers, case studies, email campaigns, social media posts, and ads. Translating technical features into benefit-driven messaging for diverse audiences, including B2B, enterprise, and end-users, will be a key aspect of your role. Establishing and maintaining a brand style guide, both visually and verbally, and ensuring that all written and visual materials adhere to our brand voice will be crucial. Cross-functional collaboration will be a significant part of your role as you work closely with Product, Sales, Customer Success, and Design teams to source information, gather feedback, and create polished assets. You will also manage external agencies/freelancers for specialized creative or writing tasks when necessary. Tracking KPIs such as email open rates, landing page conversions, and content engagement to refine copy and creative will be part of your responsibility. It is important to stay updated on marketing trends and best practices in both design and content. Key Skills required for this role include copywriting, design, content strategy, SEO, website administration, brochures, campaign concepting, marketing analysis, brand marketing, graphic design, brand management, and cross-functional collaboration.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Product Manager at InstaAstro, you will be responsible for analyzing user behavior and market trends to identify opportunities for product enhancements and new feature development. Collaborating with cross-functional teams, you will define product requirements, prioritize features, and drive the product roadmap. Working closely with designers and developers, you will ensure that product features are implemented effectively to meet user needs. You will monitor key performance metrics and utilize data-driven insights to continuously improve product performance and user engagement. Conducting competitive analysis will be essential to stay ahead of industry trends and identify areas for differentiation. Supporting product launches and marketing campaigns, you will provide insights and recommendations based on data analysis. Effective communication with stakeholders at all levels will be crucial to ensure alignment on product goals and strategies. InstaAstro is a holistic wellness platform that integrates trusted Indian practices such as astrology, yoga, meditation, and mantra/chanting/pooja to address real-life challenges and deliver measurable mindfulness outcomes for customers during critical life stages (mega moments). The platform offers users one-on-one astrology consultations along with daily activity tracks and content designed to assist with issues related to relationships, career, health, and personal growth. InstaAstro simplifies and innovates in the wellness sector with its unique remedy and action-based approach, effective across the mental health continuum.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
The Program Manager will act as a strategic execution arm for the OCI India Hub Leader, leading high-priority, cross-functional initiatives critical to the success and maturity of Oracle Cloud Infrastructure (OCI) in India. You will play a horizontal leadership role, orchestrating alignment, navigating ambiguity, switching contexts rapidly, and driving outcomes with autonomy, accountability, and precision. The role involves interfacing directly with global OCI Leadership, cross-functional leaders, and India-based teams, leading programs that touch various aspects such as organizational design, operations, culture, hiring, facilities, compliance, and governance. You will be an embedded generalist with a builder mindset, part program manager, part strategist, part execution partner, owning visibility, communication, data, and stakeholder engagement end-to-end. The responsibilities include managing the development and implementation of initiatives involving departmental or cross-functional teams focused on the delivery of OCI India Hub activities. This involves planning and directing schedules, monitoring budget/spending, organizing interdepartmental activities, and ensuring completion of projects on schedule and within constraints. Key duties also include leading, tracking, and reporting on multi-quarter initiatives, collaborating with leadership to shape initiatives, running local executive meetings, driving people and culture programs, and coordinating facilities and real estate alignment. The ideal candidate is a strategic executor, builder mindset, operational athlete, and culture carrier. Basic qualifications include a Bachelor's degree in Engineering, Computer Science, Business, Management, or equivalent, with certifications in PMP, CSM, or Agile practices preferred. Preferred qualifications include a Master's degree, prior experience supporting a regional leader in a cloud/tech organization, familiarity with OCI services or comparable cloud platforms, and experience with talent development or culture-building initiatives. Skills and knowledge required include hands-on execution of complex programs, exceptional program and stakeholder management skills, strong communication skills, and proficiency in tools like Excel, PowerPoint, and Confluence. Oracle is a world leader in cloud solutions committed to growing an inclusive workforce that promotes opportunities for all. They offer competitive benefits, flexible medical, life insurance, and retirement options, and encourage employees to give back to their communities through volunteer programs. Oracle is committed to including people with disabilities at all stages of the employment process and provides accessibility assistance or accommodation when needed.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Warehouse Manager - Operations & Quality, you will have the opportunity to take ownership of the quality, compliance, and continuous-improvement initiatives in our primary warehouse and 3PL sites. Your role will involve working closely with QA/RA, Customer Service, and 3PL teams to ensure that every site is audit-ready, processes are lean, and key performance indicators are on an upward trend. You will be responsible for maintaining standard operating procedures, good distribution practices standards, temperature-controlled processes, traceability, non-conformance report/complaint investigations, and regulatory compliances to ensure audit readiness. Additionally, you will be involved in mapping current flows from receiving to dispatch, conducting Kaizen/5S events, deploying SOP updates, and implementing digital trackers to drive cost savings, accuracy improvements, and reduced turnaround time. In your role, you will also oversee 3PL and vendor governance activities including monthly site audits, corrective and preventive action tracking, service-level adherence monitoring, EHS/safety checks, and ensuring alignment and compliance of service partners. Taking charge of warehouse key performance indicators such as damage/expiry percentage, first-expiry-first-out adherence, pick accuracy, and cycle-count variance, you will play a key role in making data-driven decisions. Collaboration with cross-functional teams will be essential, particularly in assisting with new product launches, addressing temperature excursions, and investigating non-conformance reports/complaints. The ideal candidate for this position should have 3-5 years of experience in a similar role and be proficient in MS Word, Excel (including V-lookup and pivot tables), and basic data visualization techniques.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As a highly motivated Field Application Engineer (FAE), you will have the opportunity to support the growing Electronic components and semiconductor industry in India. You will act as the technical interface between the company and customers, providing pre-sales and post-sales technical expertise from the product management team. Your role will involve driving design wins, offering exceptional technical support, collaborating with vendors and suppliers, and ensuring seamless product integration into customer designs to enable their success. In this dynamic role, you will work alongside a diverse team of professionals from various business backgrounds. You will have the chance to enhance your knowledge of high-quality industrial electronic components, semiconductors, and innovative solutions while staying informed about emerging technologies and market trends for future growth. Your key strategic responsibilities will include developing tailored technical solutions for customers by aligning their application requirements with the company's semiconductor and electronic component products. You will provide technical expertise in meetings, demonstrations, and presentations to support solution-based selling. Collaborating with the sales and business development teams, you will help secure strategic account wins through pre-sales technical support and ensure long-term customer success through post-sales technical assistance. Functionally, you will assist customers in integrating semiconductors and electronic components into their systems, providing technical guidance during the pre-sales process and ongoing support post-purchase. You will facilitate customers during the design-in to design-win process, collaborate with vendors for successful implementation, and ensure timely delivery of components to support customer production schedules. Additionally, you will conduct training sessions for customers, partners, and internal teams to enhance product understanding and drive market adoption. Your success in this role will be supported by your deep technical knowledge of electronic components and semiconductor technologies, ability to translate complex technical information into actionable insights, familiarity with embedded systems design, and proficiency in diagnosing and resolving technical issues. Effective cross-functional collaboration, project management skills, and proficiency in MS Office tools will be key to your success. To excel in this role, you should possess a customer-centric approach, a continuous learning mindset, analytical skills, teamwork abilities, prioritization skills, and effective communication skills. By joining our team, you will have the opportunity to work in a rapidly growing industry with cutting-edge technology, collaborate with talented engineers and innovators, and benefit from professional development opportunities and competitive compensation. Qualifications for this role include a Bachelor's degree in Electronics, Telecommunication, or Industrial Electronics engineering, along with 4 to 6+ years of experience in the semiconductor or electronics components industry. Strong technical background in semiconductor products, customer-facing technical experience, analytical skills, communication skills, and knowledge of market trends are essential. Flexibility to travel throughout India is required for this position.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
vapi, gujarat
On-site
The BA/SBA_MDM_Central Master_SSC Officer plays a crucial role in the organization by overseeing the management and maintenance of the master data set. This includes tasks such as creating, updating, and deleting data, ensuring its quality and reliability. Collaborating with quality assurance analysts, the Officer ensures that imported data meets the required standards. Additionally, the role involves commissioning and decommissioning data sets, resolving data quality issues, and enhancing data efficiency. Key responsibilities of the role include managing and maintaining the organization's master data set, developing data standards and policies, ensuring data consistency across databases, and designing the reporting environment. The Officer is also involved in managing vendor relationships, optimizing material resources, and collaborating with various teams to address their needs. To excel in this role, proficiency in using Excel and other IT applications for data analysis and reporting is essential. The Officer must possess strong problem-solving skills to troubleshoot data-related issues and drive process improvements in material and manpower management. Furthermore, maintaining a deep understanding of manufacturing technology within the organization is vital for implementing innovative solutions and enhancing processes. The ideal candidate will engage in continuous activities to promote a global mindset and entrepreneurship within the team. Effective communication and collaboration with stakeholders, cross-functional teams, clients, and mid-management are crucial for success in this role. With a focus on upholding digital security systems and protecting sensitive information, the Officer contributes to the organization's data integrity and operational efficiency.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Product Planning Specialist in the EV & Mobility sector, your primary responsibility will be to contribute to the planning of the product roadmap. This includes lifecycle updates, platform strategy, and feature/value evolution based on customer and business needs. Your role will involve translating customer insights, competitive benchmarking, and market trends into actionable product decisions that shape the long-term roadmap. Collaboration across multiple verticals, including D2C, charging, software, and hardware, will be crucial to deliver seamless, full-stack product experiences. You will also be expected to assist in developing business cases for new products/features, focusing on cost-benefit analysis, feasibility, and customer impact. Close collaboration with Brand, Design, Engineering, Software, Supply Chain, Cell, and GTM teams is essential to align on execution and drive timely delivery. Additionally, analyzing the current portfolio to identify gaps, overlaps, or redundant SKUs and supporting rationalization or expansion proposals will be part of your portfolio planning and optimization responsibilities. To excel in this role, you should possess 3-6 years of experience in product planning, product strategy, or marketing, preferably in automotive, EV, or consumer tech sectors. Exposure to traditional auto development or agile/D2C environments is desirable. A passion for electric vehicles and mobility innovation, along with strong analytical and strategic thinking skills, is key. Excellent cross-functional collaboration and stakeholder management abilities are essential for successful performance. You should be comfortable presenting ideas to mid/senior leadership with data and clarity. Ideally, you will have an educational background in Engineering (Mechanical, Automotive, or related fields); an MBA is a plus but not mandatory. Familiarity with EV-specific systems, exposure to international markets or multi-region product planning, and experience in GTM, early-stage product launches, or customer acquisition strategy are considered advantageous. Keeping track of shifts in global EV ecosystems, adjacent industries (IoT, connected tech), and regulatory changes to guide proactive planning will also be part of your responsibilities.,
Posted 2 weeks ago
20.0 - 24.0 years
0 Lacs
karnataka
On-site
As a leader within Apple's Sales organization, you will be instrumental in driving the revenue essential for the continuous innovation of our products and services. Your role will directly impact the lives of millions worldwide by facilitating the adoption of Apple solutions in enterprise settings. Your responsibilities will include guiding a team of Account Executives to assist major accounts in transforming their business practices through the strategic utilization of Apple technologies. Your primary focus will be on setting the strategic direction for account planning, aligning initiatives with customer priorities, and fostering the widespread integration of Apple products across client organizations. By cultivating long-lasting partnerships centered on innovation, mobility, and operational efficiency, you will play a pivotal role in driving the execution of transformative solutions. To excel in this role, you must demonstrate proven leadership in consultative sales, particularly within the realm of large enterprise customers. Your ability to balance short-term objectives with long-term strategic value creation will be crucial, as well as your proficiency in managing executive relationships, navigating complex deal structures, and overseeing enterprise-level negotiations. In addition to your sales acumen, you should possess a proactive and strategic mindset, capable of thriving in dynamic environments and spearheading the development of new business opportunities. Building and sustaining C-level executive relationships at top Indian companies should be within your realm of expertise, as you challenge conventional practices and drive innovation within your domain. Preferred qualifications include exceptional presentation skills, adeptness at simplifying complex concepts, and a commitment to upholding the highest standards of integrity and accountability. Your ability to understand the intricacies of organizational dynamics, financial strategies, and market trends will be critical for driving sustainable growth and maintaining a competitive edge. At Apple, customer-centricity is paramount, and as a key player in the sales team, you must embody this ethos by deeply empathizing with customer needs, exceeding expectations, and consistently delivering exceptional service. By embracing the Apple story, championing innovation, and fostering a culture of continuous learning, you will play a vital role in shaping the future of enterprise sales at Apple. If you are a visionary leader with a passion for driving business transformation and fostering innovation, we invite you to submit your CV and join us in our mission to make the world a better place through groundbreaking technology and unparalleled customer experiences.,
Posted 2 weeks ago
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