Primary Objective: Responsible for Maintaining and performing maintenance of Utility equipment for site as per Abbott guideline. Major Responsibilities: Respond to emergencies, break-downs, malfunctions, and other operating problems to minimize disruptions to manufacturing processes. Implement an established maintenance program and maintain detailed maintenance records so that recurring problems with machinery, equipment, or parts can be identified and addressed. Set, calibrate, or adjust equipment, machinery, and instruments so that it complies with production specifications or instructions. Maintain tools and repair equipment in good working order. Education: Engineering Graduate with 02-03 years of relevant experience in Utility Systems preferably form Food / Pharma / FMCG Industries. Background: Strong trouble shooting and problem solving skills. Strong in planning and supervisory skills. Good Communication Skills. Knowledge in Utility System Hands on experience on Utility Equipments. Good computer proficiency. Accountability & Scope: Responsible for Maintain and performing maintenance of Utility equipment for site as per Abbott guideline.

LVP Production Job Description Followings will be the core Job Responsibilities of the position holder: Compliance to laid standards of the current good manufacturing practices. Carrying, review and approval of Qualification of Production equipment. Compliance to specifications and validated methods. Training and evaluation of the Management and Non-Management persons for their qualification to specific task or to operate specific equipment. Preparation, review and approval of Standard Operating Procedures, for related equipment's and procedures. Raising, review of requisition for the requirements of consumables items and check on its inventories according to their approved budget. Implementation of Quality Management System as per cGMP and international requirement at all levels of Manufacturing. Corrective and Preventive actions implementation for observed non-conformance & self inspection points. To exercise effective control over the environmental conditions in Manufacturing and other related activities, which may adversely affect the product quality. To co-ordinate and approve the calibration / preventive maintenance for all production equipment's and instruments with engineering / QA / QC & outside agencies. To carry out routine documentation as per Regulatory Requirements. To work within the specified working hours. To ensure maintenance of production area and equipment's in the state of cleanliness as per the SOPs at all points of time. Coordination with PPIC, QC, CQA, PLM, QA and other cross functional departments for smooth production activities. Organizing the job responsibilities to the technicians, officers, executives, assistant managers as per plan & control on absenteeism. Verification of input materials against plan and it's checking as per process work orders To ensure continuous process improvisation in all production areas. Continuous monitoring and improving the production output on daily basis. To fill and maintain and approve the BPR/ BMR online and to ensure online entries in SAP. To evaluate and sign the production records before they are sent to the QA department. To maintain /fill and review the formats of Production and other related documents. Monitoring and Control of manpower utilization, yield, waste data and Opex. To ensure compliance w.r.t. regulatory agencies and ensure all-time audit readiness. Handling of online systems and software and ensure review and approval in systems such as SolTRAQs, ISOtrain, Darius, Brainshark, Harmony etc. Ensure the compliance of SAP activities related to updation of BOM, creation of new items codes, batch transactions etc. for smooth production activities. To ensure the compliance BBS and BBQ in the area. To conduct the Self-inspection/ internal audit as per site Internal Audit Program. To investigate and provide CAPA for self-inspection/ internal audit and external audit observation. To conduct cGMP and GDP training of employees in LVP facility.

Ensure machine availability to production to achieve monthly production targets. Ensure effective preventive maintenance programme to minimize machine breakdowns and to increase machine operational time. Ensure that highest standards of safety are being followed for all engineering related activities Support the cross functional teams for specific projects and activities like Lean Management, validation activities etc. at site. To raise Change Requests, Planned Deviations and Exceptions in system. To track and complete all QMS (Quality Management System) related activities. To verify all records related to QMS activities. To ensure that best Engineering & GMP practices are being followed while executing all engineering related work. Documentation preparation and maintenance as per QA / cGMP guidelines and Engineering Standards To ensure that facility is maintained as per cGMP requirements. To execute work assigned by the superiors on timely basis Government related formalities compliance for Metrology Department (Weight & Measures and Stamping). Raising RCEs (Request For Capital Expenditures) for various projects and equipment’s and to monitor cost tracking for same. To follow all Engineering related SOP’s and ensure that all records are updated accordingly. To update CO2 and Envision data required for Senior Management team. To maintain spares of machines pertaining to liquid section. To handle all responsibilities in Manufacturing and Utility blocks, while working in shifts. To provide support during c HVAC validation activity. To handle all job responsibilities in absence of Mr. Suraj Naik. To provide technical support for instrumentation related activities of entire plant Leading DMS (Daily Management System) meeting for daily work planning Tracking of Opex (Operational Expenses) for Engineering Department. To deliver the training at site on GMP topics, SOPs and other technical topics.

MAIN PURPOSE OF ROLE Responsible for coordinating and executing activities involving the analysis of business opportunities both in the domestic and foreign markets, aiming at achieving the financial and marketing goals established by the company. MAIN RESPONSIBILITIES Oversee and coordinate the work in a business development team. Coordinate a business development team which evaluates, analyzes, and formulates strategies for business growth. Responsible for the development of key projects and participates the successful closure of business deals. Executes the planning and preparation of business proposals, and supports the provision of recommendations to senior management. Typically without budget or hire/fire authority. Focuses on mentoring, coaching, and coordination. QUALIFICATIONS Education Education Level Associates Degree (± 13 years) Experience/Background Experience Details Minimum 4 years

MAIN PURPOSE OF ROLE Summarize the main purpose of the role. Follow established procedures and guidelines to manufacture the organization's products according to production specifications and schedules, volume, cost, and wastage targets, and quality standards. MAIN RESPONSIBILITIES Operate machines and production equipment safely and in accordance with instructions. Monitor the quality of output to identify, discard, or re-manufacture faulty products. Maintain accurate daily production records so that manufacturing performance can be analyzed. QUALIFICATIONS Education Education Level Major/Field of Study Or Education Level Technical Diploma (± 12 years) Experience/Background Experience Experience Details Minimum 2 years Licenses and Certifications License/Certification Language Proficiency Language Proficiency Note: This job description is not to be considered an exhaustive statement of duties, responsibilities or requirements and does not limit the assignment of additional duties for this role.

Territory Business Manager Division: Restora Job Location: Alipurduar, West Bengal Primary Job Function: 1. Achieving assigned territory/ geography wise sales target 2. Carrying out effective field work without direct day-to-day supervision 3. Report field work in daily basis on assigned online system. 4. Meeting Call Average, Coverage, Frequency coverage Norms of assigned division. Core Job Responsibilities: 1. Generate maximum prescriptions & increase market share. 2. Promote the Divisions products as per strategy. 3. Relationship Building with the Stake holders (Doctors, Chemists, Stockiest etc) 4. Facilitating Strategy building 5. A good Brand Ambassador Minimum Education: 1. BSc/B. Pharma. Experience/Training Required: 1. 1+ Yrs of experience 2. Fresher with good communication and analytical skill may also consider. 3. Candidate with prior/current experience in same therapy. Candidate from MNC and top Indian Pharma companies will have added advantage. 4. Fluent and confident in communication

Overall responsible for handling the Modern Trade & CSD business in India which would include: Driving sales Financial Management (including managing individual account / business P&L& the SG&A) Annual Business Planning and review Relationship Management Ensure stock planning and fill rate levels Meeting the top line sales objective with Modern Trade & CSD Overall responsible for sales across the country. Interacting with the Brand Teams and developing business plans in sync. With the brand strategy. Ensuring stock availability (fill rates of 85%) at all the outlets with a high degree of forecasting accuracy. Managing the Customer-wise profitability with Modern Trade & CSD. Setup a model to measure each Account profitability. Ensure that resources including manpower are utilized in the most cost-efficient manner Ensure activities with key accounts are done to maximize returns for ANI Ensure collection is done for direct customers as per the company norms and facilitate wholesaler’s collection for indirect customers. Drive Category Management with Modern Trade Work with activation and Accounts to do a shopper study on the category. Use inputs from the shopper study to take the role of “Category Leader” with top Accounts. “Category Leader” would involve advising the account on category layout, plannogramming, and special SKU’s, jointly working on exclusive promotions, etc. and overall enhancing category profitability and growth. Deliver the Perfect Punch in terms of Modern Trade & CSD New products introduction. Pack changes. Price increases. Enrolment of new outlets. Consumer promotions and other activities. Develop a strategic business plan for Modern Trade that would cover the following aspects Margins. Visibility. Exclusive SKU strategy. Agreement for activation activities. Explore the possibility of enhancing the product portfolio by developing exclusive SKU’s & importing international brands Use insights of shopper studies to develop different SKU’s for modern trade Scan the products available in the international market and look at the possibility of importing the same to sell exclusively through the modern chain outlets in India Setup a high performing team to manage Modern Trade & CSD Attract and retain the best talent. Develop competencies of the Sales Team with a strong training program. Have a strong succession plan in place. Enrich the team with technology to have a cutting edge. Setup world class processes to handle Modern Trade & CSD Liaise with international coordinators to ensure accounts strategy is in sync. with the global accounts. Setup world class processes. Scan the environment and ensure that ANI is the first to exploit advent of a new international modern trade chains. Provide strategic inputs to the organization on the Modern Trade Modern trade potential in future. Changing scenario in trade. Changing structure for Modern Trade within the organization. Liaise with ANI global business coordinators for Wal*Mart and Carrefour respectively Ensure the policies followed in India with the above accounts are in line with the global policies. Bring on board the global best practices followed with these accounts into India. Manage the sensitivities of global Vs Indian operations. Organize Top to Top meetings with the major retailers Meeting between Retailer’s top management and ANI GM and BU Head – Trade. Share growth and expansion plans of ANI in India and make the retailers partners in progress. Manage industry interfaces and keep the organization informed about developments in the retail sector Develop good relations with counterparts in the FMCG industry. Develop good relations within various Industry bodies like the ECR, RAI, etc. Share best practices in the industry with the KA Team, so as to enhance internal system and processes Anticipate trends in the retail industry so that internal system and processes can be geared to meet the evolving retail environment. Managing the SG&A and ensuring the same is within agreed numbers Allocating funds within accounts and having a control on the spends Control on the teams and self TA&DA SG&A budgets Experience Experience Details 10+ years Experience in Managing a team in a reputed FMCG Company in the Sales / Marketing function Extensive knowledge of marketing and brand plans. Good grasp of distribution and logistics management. Understanding of financial and legal regulations. Networking and strong orientation towards customer management. Ability to handle pressure in a dynamic environment. Sharp negotiation and influencing skills. 9. Strong Account and Industry relationship at relevant Contact matrix within MT and CSD

Following will be the responsibilities of the position holder : To develop, ensure, implement and maintain a GxP compliant Laboratory systems. To ensure training and effective implementation of current Good Laboratory Practices. To establish and ensure analysis, approval / rejection of starting materials, packaging materials, intermediate, bulk & finished products as per validated Pharmacopoeia / In — house method for Oral Dosages and LVP facility. To ensure that the appropriate validations, including analytical procedures, and calibrations of equipment are done. To Ensure the Maintenance of the Department, Premises and Equipment. To ensure all necessary testing and stability studies are carried out for Oral Dosages and LVP facility as per the approved specifications and applicable guidelines. To ensure that the specifications and the testing methods are in line with the latest guidelines and applicable pharmacopoeias To approve specifications, sampling instructions, test methods & other Quality control procedures for oral and liquid injectable facility. To approve and monitor all contract analysis. To Ensure the required initial and continuing training of Quality Control personnel is carried out and adapted as per requirement. To assist in the investigations related to the laboratory, product failure, incidents and Risk assessments. Review and disposition of the non-conforming materials in co-ordination with Quality Assurance. To ensure the compliance of the Quality Management System and CAPA effectiveness related to the Laboratory. To apply total quality management tools and approaches to analytical and reporting processes. Create and direct environmental monitoring programs in line with the regulatory requirements. To continuously review quality control processes, procedures and capabilities in order to sustain the most cost effective and efficient methods for meeting quality requirements and making recommendation for improvement as appropriate. To monitor and report quality control progress, notify any discrepancies or potential concerns to the site Quality Head. Support the development of quality goals and targets as part of the organization’s strategic plan. Maintain active role on internal continuous improvement initiatives. To Design, develop and implement quality control training programs. To ensure the self-training in the ISO train within the stipulated time frame. Business Administrator for Darius System, to ensure the review and approval of documents in Darius. To be responsible for Laboratory Quality management system and internal Audit as per NABL ISO/IEC 17025. In absence of the position holder, the Manager/ Group manager working in the respective section or shall be responsible for day to day working. Minimum Education M.Sc / B.Pharm / M.Pharm / Ph.D in pharmacy having relevant experience of around 15+ years in quality control functions in a formulation plant. Should have faced and managed regulatory audits such as USFDA / EU GMP independently

Job Description Rev. No.:00 Name : Department : Quality Assurance Division-Location : EPD Baddi Grade/Band : 1C Designation : Sr. Executive QA Employee Code : Qualification : B. Pharm Date of Joining : Reports to : Manager - QA Experience (as on date) : Followings will be the responsibilities of the position holder: Compliance of current Good Manufacturing Practices in the Oral dosage facility & to follow GDP with data-integrity compliance. Manufacturing and Packing process compliance in accordance with approved BMR/BPR. To carry out line clearance, In-process checks at the different stages of batch manufacturing and packing. Collection and management of control samples / stability samples / validation samples / other samples (as applicable) and maintain their record. Issuance of Batch records and review of executed batch documents. Issuance of controlled copies of Logbooks and formats. Compliance of IPQA related SOPs and records. Calibration of IPQA instruments and to maintain related records. To assist investigation activities. SOP training in ISOtrain of self-train within stipulated time. To follow all the practices related to safety and COBC. In absence of the position holder, designated Executive-IPQA shall be authorized designee and responsible for day to day working.

MAIN PURPOSE OF ROLE Summarize the main purpose of the role. Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities. MAIN RESPONSIBILITIES Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions. Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution. QUALIFICATIONS Education Education Level Major/Field of Study Or Education Level Associates Degree (± 13 years) Experience/Background Experience Experience Details No Experience Licenses and Certifications License/Certification Language Proficiency Language Proficiency Note: This job description is not to be considered an exhaustive statement of duties, responsibilities or requirements and does not limit the assignment of additional duties for this role.

MAIN PURPOSE OF ROLE Summarize the main purpose of the role. Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities. MAIN RESPONSIBILITIES Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions. Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution. QUALIFICATIONS Education Education Level Major/Field of Study Or Education Level Associates Degree (± 13 years) Experience/Background Experience Experience Details No Experience Licenses and Certifications License/Certification Language Proficiency Language Proficiency Note: This job description is not to be considered an exhaustive statement of duties, responsibilities or requirements and does not limit the assignment of additional duties for this role.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries. CORE JOB RESPONSIBILITIES 1. To analyse and prepare working plan for the territory basis the data provides/ market research 2. To be able to follow up, monitor and achieve targets of the territory 3. Implementation & execution of all strategies 4. Stakeholder engagement- doctors, stockist, retailers, chemists and institutions pharmacy 5. Discipline and punctual with set timelines for multiple internal processes 7. Basic computer skills- excel working, word & email exchanges 6. Fast learner and adaptable to change in market 7. Strong communication skills (verbal)- English and local language 8. Effective in-clinic performance 9. Basic understanding and ability to explain anatomy physiology and product portfoli0 10. Organizing Camps (CME) as per the division strategy and customer needs 11. Prescription audit for Abbott brands and other competitors' brands 12. Generate POBs for Abbott brands as per the business plan REQUIRED EXPERIENCE Experience 2+ years of experience Fresher with good communication skills and analytical skills may also consider Required Qualification B.Sc. / B.Pharma.

MAIN PURPOSE OF ROLE Responsible for coordinating and executing activities involving the analysis of business opportunities both in the domestic and foreign markets, aiming at achieving the financial and marketing goals established by the company. MAIN RESPONSIBILITIES Oversee and coordinate the work in a business development team. Coordinate a business development team which evaluates, analyzes, and formulates strategies for business growth. Responsible for the development of key projects and participates the successful closure of business deals. Executes the planning and preparation of business proposals, and supports the provision of recommendations to senior management. Typically without budget or hire/fire authority. Focuses on mentoring, coaching, and coordination. QUALIFICATIONS Education Education Level : Associates Degree (± 13 years) Experience/Background Experience : Minimum 4 years

MAIN PURPOSE OF ROLE Summarize the main purpose of the role. Responsible for coordinating and executing activities involving the analysis of business opportunities both in the domestic and foreign markets, aiming at achieving the financial and marketing goals established by the company. MAIN RESPONSIBILITIES Oversee and coordinate the work in a business development team. Coordinate a business development team which evaluates, analyzes, and formulates strategies for business growth. Responsible for the development of key projects and participates the successful closure of business deals. Executes the planning and preparation of business proposals, and supports the provision of recommendations to senior management. Typically without budget or hire/fire authority. Focuses on mentoring, coaching, and coordination.

MAIN PURPOSE OF ROLE Manage a group of customers to achieve designated sales target levels. Develop profitable business with new and existing customers. MAIN RESPONSIBILITIES Possess and apply detailed product knowledge as well as thorough knowledge of client's business. Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets. Is in charge of sales expansion, introduce new products/services to clients and organize visits to current and potential clients. Submit short and long-range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets. Responsible for retaining long-term customer relationships with established clients. Ensure that clients receive high quality customer service. Inform clients of new products and services as they are introduced, Migrate information to appropriate sales representative when clients have additional service needs. Education: Education Level: Associates Degree (± 13 years) Experience/Background Experience: Minimum 1 year

MAIN PURPOSE OF ROLE Manage a group of customers to achieve designated sales target levels. Develop profitable business with new and existing customers. MAIN RESPONSIBILITIES Possess and apply detailed product knowledge as well as thorough knowledge of client's business. Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets. Is in charge of sales expansion, introduce new products/services to clients and organize visits to current and potential clients. Submit short and long-range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets. Responsible for retaining long-term customer relationships with established clients. Ensure that clients receive high quality customer service. Inform clients of new products and services as they are introduced, Migrate information to appropriate sales representative when clients have additional service needs. Education Education Level: Associates Degree (± 13 years) Experience/Background Experience : Minimum 1 year

Job Description Rev. No.:00 Name : Department : Quality Assurance Division-Location : EPD Baddi Grade/Band : 1C Designation : Sr. Executive QA Employee Code : Qualification : B. Pharm Date of Joining : Reports to : Manager - QA Experience (as on date) : Followings will be the responsibilities of the position holder: Compliance of current Good Manufacturing Practices in the Oral dosage facility & to follow GDP with data-integrity compliance. Manufacturing and Packing process compliance in accordance with approved BMR/BPR. To carry out line clearance, In-process checks at the different stages of batch manufacturing and packing. Collection and management of control samples / stability samples / validation samples / other samples (as applicable) and maintain their record. Issuance of Batch records and review of executed batch documents. Issuance of controlled copies of Logbooks and formats. Compliance of IPQA related SOPs and records. Calibration of IPQA instruments and to maintain related records. To assist investigation activities. SOP training in ISOtrain of self-train within stipulated time. To follow all the practices related to safety and COBC. In absence of the position holder, designated Executive-IPQA shall be authorized designee and responsible for day to day working.

Create a business plan to achieve targets that meet territory objectives by driving market traffic and optimizing product availability. Identify potential towns, appoint distributors, induct them on ANI processes & systems in line with business strategy and allocate ISR’s basis market potential. Facilitate hiring, induction, training & coaching of ISR’s to ensure alignment to “ANI ways of working” and engage ISR’s to ensure high retention rates. Establish relationships with customers to uncover needs, drive orders, and increase the number and variety of SKUs stocked. Conduct daily sales calls to coach team and increase the number of orders taken, check stock, and ensure proper merchandising at each customer. Negotiate customer deliverables/contracts that provide win-win solutions to deliver on account objectives while satisfying the customer’s needs. Ensure shops are merchandised and maintain Key SKUs in accordance with Abbott expectations to maximize product availability and potential sales. Demonstrate the superiority of Abbott products from the customer’s perspective. Influence customers to maintain a proper balance of stock and market credit relative to accounts receivable and periodically review their financial health. Conduct monthly reviews of channel performance and create plans to address lagging channels to meet channel targets. Influence distributors to carry stock and adhere to route plans that ensure implementation of trade & consumer promotion plan. Ensure adequate daily stock replenishment to meet weekly, monthly, and quarterly targets through accurate forecasting. Build quality customer database, territory information and have competitive landscape of territory. Integrates the digital customer’s journey with the customer lifecycle to support demand creation & retention e.g., POS App, self-serviced app/web, learning management systems, retail communities, webinars etc.Act in alignment with compliance and regulatory expectations

Create a business plan to achieve targets that meet territory objectives by driving market traffic and optimizing product availability. Identify potential towns, appoint distributors, induct them on ANI processes & systems in line with business strategy and allocate ISR’s basis market potential. Facilitate hiring, induction, training & coaching of ISR’s to ensure alignment to “ANI ways of working” and engage ISR’s to ensure high retention rates. Establish relationships with customers to uncover needs, drive orders, and increase the number and variety of SKUs stocked. Conduct daily sales calls to coach team and increase the number of orders taken, check stock, and ensure proper merchandising at each customer. Negotiate customer deliverables/contracts that provide win-win solutions to deliver on account objectives while satisfying the customer’s needs. Ensure shops are merchandised and maintain Key SKUs in accordance with Abbott expectations to maximize product availability and potential sales. Demonstrate the superiority of Abbott products from the customer’s perspective. Influence customers to maintain a proper balance of stock and market credit relative to accounts receivable and periodically review their financial health. Conduct monthly reviews of channel performance and create plans to address lagging channels to meet channel targets. Influence distributors to carry stock and adhere to route plans that ensure implementation of trade & consumer promotion plan. Ensure adequate daily stock replenishment to meet weekly, monthly, and quarterly targets through accurate forecasting. Build quality customer database, territory information and have competitive landscape of territory. Integrates the digital customer’s journey with the customer lifecycle to support demand creation & retention e.g., POS App, self-serviced app/web, learning management systems, retail communities, webinars etc.Act in alignment with compliance and regulatory expectations

Job Summary Contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business through a omnichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products. Develop and sustain the knowledge, customer engagement skills, and business acumen of Medical reps to build a high performing ethical sales team. Develop KOL relationships to promote the Abbott brand and influence the perception of Abbott products as the brand of choice, by HCPs in all specialties and at all levels. Core Job Responsibilities Enable ethical field force to meet regional and team KPIs Analyze market ,category and channel opportunities within territory/area using real-time omnichannel business intelligence to identify opportunities for market share growth at the customer/account level Leverage business analytics and customer insights to conduct on-going analysis of growth potential throughout the region and create an omnichannel engagement strategy to establish Abbott as the brand of choice throughout the region Develop and support the execution of account plans using an integrated customer omnichannel engagement strategy Deploy marketing programs to target customers and accounts via the Medical Reps, including education, execution, and tracking of program impact/success Observe and provide progressive, real-time coaching and feedback to Medical reps on every aspect of the customer engagement process Accelerate the development of digital knowledge and application in Medical reps through mentoring, coaching and role-modeling Build and maintain relationships with customers and accounts across digital, remote/virtual and face to face channels to increase awareness and loyalty to Abbott brand products Collaborate with the training/SFE to Optimize team performance by identifying knowledge and skill gaps in Medical reps across the team and create individual development plans to elevate capabilities across the territory/area Provide direct, on-going support to Medical reps in the field through collaborative problem-solving, mentoring, coaching, feedback and escalations Develop and expand network of KOLs throughout the territory/area, reflecting to influence at all levels of an account (not limited to HCPs) Work cross-functionally with Marketing ,Analytics and SFE to gather and interpret customer and market behavior data, translating omnichannel engagement data into real-world activities