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CRM Manager

Shri Balaji Incense Industries

3 - 31 years

1 Lacs

Jatani, Khordha

Posted:3 days ago| Platform: Apna logo

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Skills Required

crm interface dispatch logistics resolve billing frequency management payments support

Work Mode

On-site

Job Type

Full Time

Job Description

Act as the primary interface between the Sales Team and Distributors post primary order placement. Follow up with distributors for timely payment against orders raised by the sales team. Coordinate dispatch schedules with logistics providers, drivers, and helpers to ensure timely delivery. Ensure the distributor receives goods on time and in correct quantity and quality. In case of delivery mismatches, investigate discrepancies and coordinate with the Accounts Department to resolve billing or dispatch errors. Monitor distributor performance regularly and track key business health indicators such as sales trends, order frequency, and payment behavior. Highlight early signs of sales decline or irregularities and escalate to management as needed. Maintain organized records of all communications, payments, dispatch status, and issue resolutions.

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Shri Balaji Incense Industries

Manufacturing

Angul

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CRM Manager