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4.0 - 11.0 years

2 - 12 Lacs

Delhi, India

On-site

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.

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1.0 - 6.0 years

2 - 3 Lacs

Jaipur

Work from Office

Responsibilities: Generate sales through outbound calling & CRM management Execute digital marketing campaigns on social media & email Close deals with strong selling skills Invoicing, quotation management Sales incentives

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3.0 - 7.0 years

4 - 6 Lacs

Ahmedabad

Work from Office

We have an urgent opening an Business Development Manager (Demand & Lead Generation) Job Role- We are looking for a dynamic and results-driven Business Development Manager (BDM) with a strong background in demand generation and lead generation within the Recruitment/Staffing Industry & Global Market Experience. The ideal candidate will be responsible for creating and executing multi-channel strategies to generate qualified leads, build the sales pipeline, and contribute to revenue growth. Key Responsibilities:- Lead Generation & Demand Creation: Develop and execute B2B lead generation strategies using outbound methods. Generate high-quality leads via channels like email marketing, LinkedIn outreach, webinars, events, and cold calling. Create and manage campaigns to generate awareness and interest in the Global Markets (US, UK, Europe, APAC and Middle East). Make new strategies and approach to generate more and more leads. Handover of Leads to Pre- Qualifiers:- Passing all generated leads to lead pre-qualifying team for further process. Required Skills & Qualifications:- Strong understanding of sales & marketing funnels, digital marketing tools, and CRM platforms (e.g., HubSpot, Salesforce). Preferred:- Experience targeting global markets (US, UK, Europe, APAC and Middle East). Knowledge of IT tools Interested candidate share your updated resume on this mail id - nisha@allianceinternational.co.in Contact Number - 9099408000

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1.0 - 5.0 years

3 - 7 Lacs

Pune

Work from Office

Enterprise Lead Generation & CRM Specialist Company: Initium Digital (SAP BTP Consulting) Location: Pune About Us: Initium Digital is a leading SAP BTP consulting firm dedicated to driving digital transformation for enterprises. We empower organizations with top-tier SAP solutions and expert consulting services to optimize their business processes. Role Overview: We are seeking a dynamic and results-driven Enterprise Lead Generation & CRM Specialist to join our team. In this role, you will drive B2B growth through strategic lead generation, data mining, market research, CRM management, and email marketing campaigns. You will play a key role in identifying high-potential enterprise leads, conducting market research, managing the CRM system, and running targeted email campaigns to nurture and convert leads. Key Responsibilities: Generate and qualify enterprise leads through research, prospecting, and targeted outreach. Conduct market research to identify emerging trends, competitor strategies, and potential business opportunities. Mine and analyze data across multiple platforms to build robust lead pipelines. Develop and maintain the CRM system, ensuring accurate and up-to-date records of leads and client interactions. Plan, execute, and optimize email marketing campaigns to engage prospects and drive conversions. Collaborate with sales and marketing teams to implement lead nurturing strategies and optimize conversion rates. Monitor and report on key lead generation metrics, email campaign performance, and overall marketing effectiveness. Qualifications: Proven experience in B2B lead generation, market research, CRM management, and email marketing. Strong analytical skills with the ability to extract insights from large datasets. Proficiency in CRM tools, email marketing platforms, and data management. Excellent communication and interpersonal skills. Self-motivated, with a passion for driving business growth Why Join Us? Be part of a fast-growing SAP consulting firm. Work in a dynamic environment where your contributions directly impact company success. Opportunity for professional growth and career advancement

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2.0 - 5.0 years

1 - 3 Lacs

Faridabad

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Job Title: Operations Executive with minimum 2 years of Experience Location: Sector 70, IMT, Faridabad Salary: INR 20,000 per month (in-hand) Key Responsibilities: Airbnb Property Management Handle all communication with potential and confirmed guests on the Airbnb platform Assist with check-in coordination and ensure a smooth guest experience Supervise the property before each check-in to ensure readiness and cleanliness Manage and coordinate housekeeping staff, ensuring timely and quality upkeep Address guest concerns during their stay (if any), ensuring quick resolution Real Estate Sales Operations Maintain and update the CRM system regularly with leads, follow-ups, and status updates Track performance metrics within the CRM and keep records organized and up-to-date Coordinate with the sales team for lead inputs, closures, and CRM hygiene Ensure smooth flow of communication between the sales team and backend operations General Operational Support Be available and responsive for on-ground support and coordination as required Manage assigned operational responsibilities across both verticals efficiently Key Requirements: Strong communication skills (written and spoken English and Hindi) Basic knowledge of platforms like Airbnb and CRM tools (training will be provided if required) Ability to manage time and tasks efficiently and work independently Prior experience in hospitality or real estate (preferred but not mandatory) Must be based in or willing to commute to Faridabad, Sector 70, IMT Work Schedule: 6 days a week , full-time Working hours: As per operational requirement (general schedule to be shared at the time of joining)

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2.0 - 7.0 years

3 - 7 Lacs

Faridabad

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Position: Real Estate Sales Executive / Manager Location: Sector 70 IMT, Faridabad Salary: 30,000 70,000 per month + Lucrative Incentives Females preferred About the Role- We are looking for a highly driven Real Estate Sales Executive / Manager with strong communication skills, a sharp personality, and a proven ability to convert leads into successful property sales. You will be responsible for managing qualified leads, conducting site visits, driving closures, and ensuring timely CRM updates. Key Responsibilities: Call and engage with provided leads to understand client requirements Schedule and conduct site visits with potential buyers Showcase the property and guide clients through the buying process Work towards closures by addressing client concerns and negotiating effectively Update CRM regularly with accurate client and lead status Coordinate with the operations team to ensure CRM hygiene and data accuracy Identify and explore new potential leads to expand the pipeline Build strong client relationships and maintain post-visit communication for follow-ups Maintain a high level of professionalism and customer service at every stage Who We're Looking For: Minimum 2 years of real estate sales experience (must-have) Excellent communication skills (spoken and written) Smart, confident, and well-groomed personality Self-motivated, target-driven, and able to work independently Strong interpersonal and negotiation skills Comfortable using CRM systems and basic computer tools Familiarity with the local real estate market (Faridabad / Delhi NCR) is a plus Contact HR Priyanka: 9582227051 Email: priyankaarorarecruiter@gmail.com

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8.0 - 10.0 years

5 - 6 Lacs

Pune

Work from Office

Role & responsibilities: Front office upkeep, Customer receiving area cleanliness. Ensure feedback from Customers through cars and action on dissatisfied customers. Complaint tracking and pending complains report. Complains resolution compliance as per system. Organising Customer meets /Camps. Ensuring Customer feedback during check up camps. Customer Experience - Customer feedback, Customer relationships, Customer follow-up. Review the customer verbatim Educate and trained the dealership sales team Preferred candidate profile: Experience - 08-10 Years. (Automobile Dealership) Education - Any Graduate / Post Graduate

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2.0 - 5.0 years

2 - 3 Lacs

Hyderabad

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Role & responsibilities Handle inbound and outbound real-estate leads Record accurate lead details and updates daily Follow up consistently to nurture and convert leads Coordinate site visits and schedule appointments Manage and maintain CRM and lead-reporting sheets Demonstrate strong persuasion and objection-handling Collaborate with sales/marketing teams on lead conversion strategies Minimum 2 years in real-estate tele calling or sales Fluent in Telugu, Hindi & English (spoken and written) Quick learner with CRM systems (ZOHO or similar) Proficiency in Excel and Google Sheets (formulas, data logs) Organized, target-driven, with good communication skills Ability to multitask and maintain daily performance logs HR- kamesh.darla@amplifyinfra.com

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6.0 - 11.0 years

6 - 18 Lacs

Greater Noida

Work from Office

Responsibilities: * Manage real estate sales & CRM * Lead team in commercial real estate & residential projects * Oversee site management & monitoring * Ensure project success within misc. industry * Negotiate deals with clients

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4.0 - 9.0 years

4 - 12 Lacs

Chennai

Work from Office

Responsibilities: Identify and pursue new business opportunities within the power plant sector. Develop and maintain strong relationships with existing and potential clients. Maintain accurate sales records and reports. Health insurance Provident fund

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0.0 - 1.0 years

1 - 1 Lacs

Chennai

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Choicesiki Facility Management Services LLP is hiring a Customer Support & Sales Rep in Kundrathur, Chennai. Handle queries, resolve issues & drive service sales. Salary 1416K. Send resume to: careers.choicesiki@gmail.com

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0.0 - 3.0 years

1 - 1 Lacs

Ludhiana

Work from Office

Role & responsibilities Position: Digital Lead Generation Executive ( Only Male Candidates ) Company: Keva Kaipo Industries Pvt. Ltd. Location: #18-19, Dehlon Road, Tibba Village, Sahnewal, Ludhiana Punjab 141120 Openings: 100 Positions Salary: 1.80 LPA (In Hand) Qualification Required: Diploma / Degree / Certification in Computers Skills Required: Basic computer proficiency Strong knowledge of social media platforms Effective internet research and surfing abilities Strong communication and convincing skills Experience: Fresher's are welcome to apply Job Responsibilities: Identify and acquire new clients through social media platforms Maintain and update the lead database regularly Make outbound calls to generate new business opportunities Communicate information about company products and services to potential clients Preferred candidate profile

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3.0 - 8.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Job Description- CRM Head Sales About Company: RAAM Group is an auto retail organization based out of Hyderabad with over $200 Mn in annual turnover along with interests in real estate, construction, and consumer retail. We are proud channel partners for leading automobile companies such as Mercedes-Benz, MG Motor, Honda, Ather, Alti Green & Tata. We have our footprint across Telangana, Andhra Pradesh, Karnataka & Maharashtra with a team size of over 2000 people. Job Summary: We are seeking a highly customer-centric and quality-driven professional to join RAAM Group as CRM Head Sales . This role is pivotal in managing the customer experience journey, addressing customer concerns, and driving continuous improvement in SSI (Sales Satisfaction Index) scores. The candidate will be responsible for overseeing and guiding a team of 4 CRM executives to ensure consistent customer satisfaction and operational excellence. Job Role: CRM Head – Sales (Customer Experience & SSI Focus) Location: Hyderabad (Banjarahills, Gachibowli, Kukatpally, Kondapur & Attapur) Experience: Minimum 4 years in CRM or customer experience leadership, preferably in the automobile sector Work Mode: On-site Brand : Morris Garages India Roles and Responsibilities: • Own and improve the end-to-end customer experience journey from booking to delivery. • Manage a team of 4 CRM executives and ensure their performance, training, and development. • Resolve customer complaints effectively and within stipulated timelines, ensuring zero escalations. • Drive improvements in SSI (Sales Satisfaction Index) scores through structured customer engagement and feedback resolution. • Track, analyze, and report SSI data; implement action plans based on findings. • Ensure timely post-delivery customer follow-ups and documentation compliance. • Conduct regular audits of customer touchpoints and process adherence. • Coordinate with sales, service, accounts, and delivery teams to eliminate friction points in the customer journey. • Implement and manage customer delight initiatives to foster loyalty and referrals. • Prepare weekly dashboards and monthly reviews covering CRM KPIs, SSI metrics, and customer feedback. Required Skills and Qualifications: • Bachelor’s degree in Business Administration, Customer Service, or related field. • Minimum 4 years of relevant experience, preferably in an auto dealership CRM or customer experience function. • Proven team management skills, ideally having led a team of CRM executives. • Deep understanding of SSI score methodology and customer satisfaction strategies. • Strong interpersonal and problem-solving skills with a customer-first mindset. • Proficiency in CRM software, Google Sheets/Excel, and dealership management systems. • Ability to manage pressure, drive ownership among team members, and resolve conflicts effectively.

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5.0 - 10.0 years

45 - 65 Lacs

Gurugram

Work from Office

Role & res Now Hiring | P&L Head Senior Leadership SquareYards | Gurgaon | Onsite • 5Day Week Why SquareYards? We’re India’s No.1 integrated realestate platform, powered by data, tech, and a fearless growth mindset. Step into a seniorleadership role where you’ll shape strategy, own the bottom line, and scale new heights of profitability. Key Responsibilities Full P&L Ownership: Drive revenue growth, margin expansion, and strategic business scaling for your vertical/region. EndtoEnd Operations: Oversee sales planning, execution, customer experience, and financial outcomes. DealMaking Leadership: Champion realestate transactions (new & vacant properties) by leading from the front and guiding your team. CRM Mastery: Monitor lead flow, optimize conversions, and maintain a highquality pipeline through rigorous followups. HighPerformance Team: Build, mentor, and manage a team of 15+ members independently, ensuring consistent target achievement and site visit schedules. CrossFunctional Collaboration: Partner with Marketing, Finance, HR, and Product to maximize operational efficiency and profitability. Skills & Competencies Proven leadership in sales, business ops, or P&L ownership within fastpaced sectors. Must have independently handled a team of at least 15 people. Fluent communicator in English & Hindi—written and verbal. Ace at sales strategy, negotiation, CRM, and team development. Datadriven decisionmaker with high ownership, confidence, and energy. Strong analytical chops and strategic mindset. Qualifications & Experience 5+ years in sales/business leadership—real estate, financial services, or other highgrowth fields preferred. Handson track record managing endtoend sales cycles and large teams. Demonstrated success meeting and beating revenue & margin goals. Compensation, Perks & Growth Salary Range: 60L – 1Cr (CTC) + uncapped, performancebased incentives. FastTrack Growth: Quarterly appraisals with up to 10% hikes per milestone. Access to top leadership, strategic projects, and India’s leading realestate tech stack. Ready to Own the P&L? Email your CV: minakshi.chauhan1@squareyards.co.in Call / WhatsApp: 70420034262 #PNLHead #LeadershipRole #GurgaonJobs #SquareYards #RealEstate #TeamManagement #SeniorLeadership #SalesStrategy #HiringNow #TeamOf15Plus ponsibilities Preferred candidate profile

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1.0 - 4.0 years

1 - 2 Lacs

Kolkata

Work from Office

Responsibilities: * Manage CRM database with accuracy * Collaborate with sales team on lead generation strategies * Provide exceptional customer service through CRM tools * Payment collection from client. * Coordinate with Branch Manager Health insurance Provident fund

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20.0 - 25.0 years

20 - 35 Lacs

Chennai

Work from Office

Lead overall customer relationship management strategy operations across business. Oversee customer experience journey, including onboarding, Grievance redressal, loyalty initiatives. Develop implement customer-centric policies, processes, SLAs Required Candidate profile 20-25 years in real estate, property development, or hospitality CRM leadership roles. Proven experience in customer engagement, loyalty programs, and CRM software implementation

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1.0 - 3.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Excellent Opportunity to grow your career in Technology Sales. About Us: Since 2008, our company has been at the forefront of delivering innovative SaaS CRM solutions, earning a stellar reputation in the market. Our dedication to excellence and customer satisfaction has made us a trusted partner for businesses seeking to optimize their customer relationship management. We are looking for dynamic BDMs to join our team and help us continue our growth trajectory. The Role: As a BDM, you will be an individual contributor responsible for driving sales and expanding our customer base within Assigned Territory. This role is ideal for a motivated and results-driven professional with a passion for technology and a proven track record in B2B sales. You will be pivotal in promoting our state-of-the-art SaaS CRM solutions to businesses across various industries. Key Responsibilities: Develop and implement a strategic sales plan to meet sales targets and grow our customer base in Assigned Territory. Identify and engage potential clients through cold calling, networking, and other lead-generation strategies. Conduct thorough needs assessments to understand client requirements and present customized SaaS CRM solutions. Deliver impactful product demonstrations and presentations to highlight the benefits of our CRM solutions. Build and nurture strong client relationships, ensuring high levels of customer satisfaction and retention. Collaborate with marketing and product teams to align sales efforts with overall business goals. Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities. What We Offer: Competitive salary with performance-based incentives and bonuses. Comprehensive training and ongoing professional development. Supportive and collaborative work environment that values innovation and teamwork. Opportunities to work with diverse clients and industries, expanding your industry knowledge and network. Be part of a reputable company with a strong market presence and commitment to excellence. Qualifications: Bachelors degree. 1-3 years experience in B2B sales, Excellent communication, negotiation, and presentation skills. Self-motivated with a results-oriented approach and the ability to work independently. Familiarity with the Assigned Territory market and a network of business contacts is additional benefit. Why Choose This Job? Growth Opportunities: Work in a leading SaaS CRM company with a strong market presence and extensive growth potential. Career Advancement: Enjoy a supportive environment with ample opportunities for professional development and career progression. Unique Sales Process: Our sales process is designed to be customer-centric and innovative, providing you with the tools and support needed to excel. Compensation: Competitive salary with attractive incentives and performance-based bonuses. Future Prospects: Joining us means becoming part of a forward-thinking company where you can make a significant impact. Youll have opportunities for career advancement and the chance to work with a diverse range of clients, enhancing your professional growth and industry expertise. How to Apply: If you are a driven sales professional with a passion for technology and a desire to make an impact, we want to hear from you. Apply via this job portal or send your resume and a cover letter to careers@paramantra.com. For any queries, connect with us at 080-46330666 .

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5.0 - 8.0 years

3 - 8 Lacs

Indore, Hyderabad, Ahmedabad

Hybrid

Jobsguru looking for Zoho Implementation Specialist who will be responsible for the successful implementation of Zoho CRM and provide ongoing support to optimize its functionality and performance Mail cv to info@jobsguru.in Dhiresh Pandey 9322835343 Required Candidate profile Good experience in developing complex applications using the platform as per business requirements, configuring the system wherever applicable build custom solutions using the Zoho Creator platform.

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0.0 - 5.0 years

2 - 4 Lacs

Vadodara

Work from Office

Make outbound calls to leads Explain course details & benefits Counsel for enrollment Follow up via calls & WhatsApp Update lead info in CRM Meet daily/weekly targets Coordinate with Centre Manager

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5.0 - 8.0 years

8 - 11 Lacs

Mumbai

Work from Office

Functional Experience Requirements: • Excel/Google Sheets proficiency, familiarity with dashboards or BI tools (e.g., Tableau, Power BI). • Generating reports for leadership meetings or summarizing performance trends. • Strong critical thinking and problem-solving abilities • Ability to synthesize and present data clearly for executive-level audiences • Experience supporting Sales VPs, SBU heads, Marketing, etc. • 35+ years of experience as an Executive Assistant, preferably in a sales, revenue, or commercial operations environment.

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4.0 - 8.0 years

7 - 8 Lacs

Bengaluru

Remote

Upanal CNC Pvt Ltd is looking for a result-oriented and strategic Area Sales Manager with 4 to 8 years of experience in the metal forming machinery industry. The role involves managing regional sales operations, leading a sales team, developing new business, and expanding market share for products such as press brakes, shearing machines, bending/forming equipment, and automation solutions. This is a leadership role suited for professionals with strong technical and commercial acumen in capital equipment sales. Key Responsibilities: • Manage sales operations across an assigned region for metal forming solutions. •Develop and execute territory-wise sales plans aligned with company goals. • Lead customer acquisition through cold calls, networking, industrial visits, and referrals. • Lead a team of Sales Engineers, providing guidance, training, and performance monitoring •Handle end-to-end key account management including technical presentations, proposal preparation, negotiations, and contract finalization. •Collaborate with application and service teams to ensure seamless order fulfillment and post-sales support. •Track competitor activity and provide actionable market insights to senior management. •Ensure timely collection of payments and resolve outstanding commercial issues. • Submit accurate forecasts, activity reports, and market feedback regularly. •Participate in trade shows, soft skills/technical training, marketing campaigns and product launches when required. Job Requirements: •4 to8 years of experience in technical sales of metal forming equipment. •Proven experience in managing territories, customer portfolios, and sales teams. •Strong understanding of press brake, shearing, punching, and forming machine technologies. •Demonstrated success in achieving sales targets and expanding business in competitive markets. •Exceptional communication, leadership, and negotiation skills. • Must be open to frequent travel across the assigned region. •Must hold a valid Passport and driving license. • If Required should be ready for relocation. Job Skills: •Strategic sales planning and execution •Team leadership and mentoring • In-depth knowledge of metal forming processes and applications • Proficiency in MS Office and CRM systems • Strong analytical and problem-solving skills •Presentation, forecasting, and key account handling skills

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4.0 - 6.0 years

0 - 0 Lacs

Gurugram

Work from Office

Role & responsibilities MUST POSSESS INDEPTH KNOWLEDGE OF REAL ESTATE AND PAPER WORK SHOULD BE FROM DEVELOPER FIRM ONLY PREFERABLYSHOULD HAVE WORKED ON 4QT SOFTWARE EXCELLENT INTERPERSONAL SKILLS, GOOD DECISION MAKER, PLEASING PERSONALITY, CAN HANDLE CLIENTS INDEPENDENTLY. CUSTOMER COMMUNICATION & MANAGEMENT SALES SUPPORT AND COORDINATION POST SALES RELATIONSHIP MANAGEMENT Preferred candidate profile Real estate developer firm candidates Knowledge of 4QT Software

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1.0 - 6.0 years

2 - 4 Lacs

Vadodara

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Counsel students on digital marketing courses, handle tele-calling & walk-ins, manage CRM, follow up for admissions, meet sales targets, and collaborate with teams to drive enrollments. Perks and benefits Walk-In Incentive 3% of Realised Revenue

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1.0 - 5.0 years

2 - 4 Lacs

Hyderabad

Work from Office

We are looking for a dynamic and customer-focused Customer Support Executive who can communicate fluently in English, Hindi, Telugu, Kannada, and Tamil . The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a high level of customer satisfaction across different regions. Key Responsibilities: Handle inbound and outbound customer calls, chats, or emails in multiple languages. Address customer inquiries, complaints, and support requests promptly and professionally. Maintain accurate records of customer interactions and transactions. Escalate unresolved issues to the appropriate internal teams. Follow up with customers to ensure their issues are resolved satisfactorily. Provide product/service information to customers and assist in troubleshooting. Collaborate with other departments to improve customer experience. Requirements: Proven experience in a customer service or call center role (preferred but not mandatory). Excellent verbal and written communication skills in English, Hindi, Telugu, Kannada, and Tamil . Good problem-solving and interpersonal skills. Basic computer knowledge and proficiency in using CRM tools.

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1.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Bengaluru

Work from Office

We are looking for a dynamic and customer-focused Customer Support Executive who can communicate fluently in English, Hindi, Telugu, Kannada, and Tamil . The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a high level of customer satisfaction across different regions. Key Responsibilities: Handle inbound and outbound customer calls, chats, or emails in multiple languages. Address customer inquiries, complaints, and support requests promptly and professionally. Maintain accurate records of customer interactions and transactions. Escalate unresolved issues to the appropriate internal teams. Follow up with customers to ensure their issues are resolved satisfactorily. Provide product/service information to customers and assist in troubleshooting. Collaborate with other departments to improve customer experience. Requirements: Proven experience in a customer service or call center role (preferred but not mandatory). Excellent verbal and written communication skills in English, Hindi, Telugu, Kannada, and Tamil . Good problem-solving and interpersonal skills. Basic computer knowledge and proficiency in using CRM tools.

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