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0.0 - 1.0 years

3 - 5 Lacs

Tamil Nadu

Work from Office

Key Responsibilities : - Outbound Calls : Make a high volume of outbound calls to potential customers from provided leads lists. - Sales Pitch : Present and promote products/services to prospective customers through effective communication. - Lead Qualification : Identify and qualify sales opportunities through detailed conversations with prospects. - Follow-Up : Conduct regular follow-ups with potential customers to provide additional information and answer any questions. - Sales Conversion : Close sales and achieve daily, weekly, and monthly sales targets. - CRM Management : Accurately update and maintain customer information and sales records in the CRM system. - Feedback and Reporting: Provide regular feedback on call performance and customer responses to the sales manager. - Team Collaboration : Work closely with the sales and marketing teams to optimize sales strategies and share customer insights. - Customer Service : Ensure excellent customer service by addressing inquiries and resolving issues promptly. Requirements : - Experience : Proven experience in telesales, telemarketing, or a similar sales role. - Communication Skills : Excellent verbal communication skills with a clear and persuasive phone manner. - Sales Skills : Strong persuasion, negotiation, and closing skills. - Tech-Savvy : Proficient in using CRM software and other sales tools. - Self-Motivation : Ability to work independently and manage time effectively. - Education : High school diploma or equivalent; a degree in marketing, business, or a related field is a plus. - Language Proficiency : Proficiency in [insert language(s)]. Preferred Qualifications : - Industry Experience : Experience in [insert industry] is advantageous. - Product Knowledge : Familiarity with [insert specific product/service] is a plus. - Resilience : Ability to handle rejection and remain positive and motivated.

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2.0 - 7.0 years

4 - 8 Lacs

Ahmedabad

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We're hiring a Business Development Manager ! Drive IT sales, generate leads, build client relationships, and grow business opportunities. Location: Ahmedabad . Strong communication and tech industry knowledge preferred. Apply now!

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2.0 - 4.0 years

0 - 0 Lacs

Bengaluru

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Job Description: We are seeking an ambitious and results-driven Business Development Manager to join our growing team. The ideal candidate will play a key role in expanding Krayon Entertainments presence in the entertainment industry, building strategic partnerships, and identifying new business opportunities. Responsibilities: Identify & Pursue New Business Opportunities: Research and identify potential clients, partners, and markets for Krayon Entertainment’s products and services. Develop & Maintain Client Relationships: Build and maintain strong, long-lasting relationships with key stakeholders, clients, and industry influencers. Market Analysis: Monitor market trends, competitor activities, and industry developments to identify opportunities for business growth. Sales & Revenue Generation: Drive sales strategies, pitch to potential clients, and close deals to achieve revenue targets. Negotiation & Contract Management: Lead negotiations for partnerships, sponsorships, and collaborations, ensuring mutually beneficial terms. Collaboration & Strategy: Work closely with the marketing, production, and creative teams to align business development efforts with company goals and strategy. Brand Building & Outreach: Represent Krayon Entertainment at industry events, conferences, and trade shows to increase visibility and foster relationships. Reporting: Prepare and present regular reports on business development activities, pipeline progress, and performance metrics to senior management.

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5.0 - 7.0 years

6 - 8 Lacs

Gurugram

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Manage the end-to-end leasing cycle – from lead generation and proposals to documentation and handover. Maintain relationships with consultants, brokers, brand rep. Develop and execute leasing plans to attract national and regional retail brands. Required Candidate profile • MBA's Degree in Business Administration. • 3–5 years of experience in retail leasing with malls, high streets. • Only Female Prefer

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9.0 - 14.0 years

5 - 15 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Godrej Constructions Godrej Constructions mission is to create a world where nature and progress can co-exist harmoniously. From producing greener construction materials to solving the pressing issue of construction waste, Godrej Construction is present in every stage of the real estate development life cycle. The services offered by Godrej Construction include manufacturing sustainable construction materials, providing environmental engineering solutions, and helping deliver holistic spaces to customers through our construction and civil engineering services, as well as horticulture and landscape management. The lean manufacturing culture encourages the elimination of waste, creates better value, and ensures faster delivery. The business also leases out and maintains commercial properties, catering to clients of different sizes and needs across industries. Its engineering expertise enables it to build and fit-out office spaces according to client specifications. Godrej Construction also has a ready-mix concrete plant and a well-equipped central concrete laboratory to ensure consistency and quality. Focused on the environment, all Godrej Construction projects bear the Indian Green Building Council (IGBC) certification. Godrej Construction is the only corporate in India with a globally certified Environment Management System. KRA: 1. Customer Relationship Management 2. Customer Satisfaction and Net Promoter Score above 90 3. Compliances 4. Coordination of fit-outs post leasing of spaces as per business plan and Billing & Recovery Management 5. Improvement and Divisional Initiatives Role & responsibilities: 1. Customer Relationship Management a. Monthly interactions with the customers to understand their expectation, concerns/ issues, if any. b. Understanding key customer needs and addressing those. c. 100% delivery on customer commitments d. Building and maintaining sustainable relationships with key customers. e. Resolving customer complaints quickly and efficiently. f. Provide necessary inputs and support whenever any major concerns or disputes are escalated by customers. 2. Customer Satisfaction and Net Promoter Score above 90 a. Analyse the issues and provide appropriate solutions in a time bound manner. Ensuring all customer issues are solved within SLA timelines. b. Initiate Customer Satisfaction Survey every year, while ensuring that the Customer Satisfaction and Net Promoter Score is above 90 every year. To work on the action plan derived from the survey. c. Coordinate with enabling teams for effective solution to customers d. Assist in conducting client perception surveys and client engagement activities. Follow up for the actions subsequent to the surveys to address the concerns raised. 3. Compliances a. Coordinate with design & statutory approval team to keep track on compliances and statutory requirements for customers. b. Ensure 100% compliance is done for the building and provide necessary support to customers. 4. Coordination of fit-outs post leasing of spaces as per business plan and Billing & Recovery Management a. Understanding the best practices of competition and benchmarking with our campus. b. Support in documentation related to LOI, agreement and timely renewal of agreements before contract expiry. a. Jointly work with Operations and Property Management team for smooth handover of customer fit-outs. b. Fair understanding of billing system and recovery process. c. Ensuring timely billing to the customers and 100% recovery within assigned timelines. d. Solving the queries related to the billing process. 5. Improvement and Divisional Initiatives a. Lead/ Contribute to various divisional initiatives such as; Business Excellence, IMS, Kaizen, BBS, etc. b. Take daily campus rounds and ensure identification of safety hazards and the same is recorded in the system. c. Work with Operations team on improvement initiatives. g. To assist in the preparation of Annual Business Plan and Strategic Business Plan and monitor performance of ongoing projects with respect to the approved plans. h. Ensure excellent scores in SEEED and Harmony every quarter. Do the CAPA for negative scores. i. Enterprise Risk Management for Key Processes. j. Adherence to Compliance and Safe Working Environment Adherence to Environmental Sustainability as declared by organization. Preferred candidate profile Graduate in Civil Engineering Or/And Post graduate qualification in Management

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5.0 - 10.0 years

7 - 12 Lacs

Nagercoil, Kanniyakumari

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Position Overview We are seeking an experienced and results driven CRM Manager to oversee our customer relationship management strategies. The ideal candidate will be responsible for managing our CRM system, optimizing customer interactions, and driving customer engagement and retention. Key Responsibilities: Develop and implement CRM strategies to enhance customer engagement and loyalty. Manage and optimize the CRM database, ensuring data accuracy and integrity. Analyze customer data and behavior to identify trends and insights for targeted marketing campaigns. Collaborate with marketing, sales, and customer service teams to ensure a cohesive approach to customer interactions. Design and execute customer segmentation strategies for personalized communication. Monitor and report on CRM performance metrics, providing insights and recommendations for improvement. Train and support team members on CRM tools and best practices. Stay updated on CRM technologies and industry trends to leverage new opportunities. Qualifications: Bachelor's degree in Marketing, Business Administration, or a related field. 3+ years of experience in CRM management or a similar role. Strong analytical skills and experience with data analysis tools. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast paced environment. Knowledge of digital marketing strategies and customer engagement tactics.

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

Responsibilities: Manage client relationships through CRM tools Improve business processes with CRM strategies Collaborate on project delivery with cross-functional teams Ensure effective communication at all times Send in your resumes at ilma@mywall.me

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0.0 - 5.0 years

2 - 5 Lacs

Tamil Nadu

Work from Office

Key Responsibilities: Lead Generation: Conduct outbound calls and send emails to potential clients to generate new business opportunities. Qualify leads based on customer needs and potential fit with our offerings. Sales Engagement : Engage with prospects and existing clients to understand their requirements, provide product information, and recommend solutions that meet their needs. Sales Conversion : Convert leads into sales by effectively presenting our products or services, addressing client objections, and closing deals. Achieve or exceed individual and team sales targets. Customer Relationship Management : Build and maintain strong relationships with clients through regular follow-ups, personalized communication, and exceptional service. Ensure high levels of customer satisfaction and retention. CRM Management : Accurately enter and update client information, interactions, and sales activities in the CRM system. Track sales progress, manage pipeline, and report on performance metrics. Market Research : Stay informed about industry trends, competitor activities, and market conditions. Use insights to tailor sales approaches and identify new business opportunities. Product Knowledge : Maintain a deep understanding of our products or services, including features, benefits, and pricing. Provide accurate information and demonstrations to clients. Collaboration : Work closely with the sales team, marketing, and other departments to ensure alignment on sales strategies, lead generation, and campaign execution. Sales Reporting : Prepare and submit regular reports on sales activities, lead status, and performance metrics. Provide feedback on sales processes and suggest improvements.

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3.0 - 6.0 years

5 - 8 Lacs

Chennai

Work from Office

Oversee day-to-day operations and administrative functions. Coordinate with design & construction teams to ensure timely project execution. Manage client communications, feedback, and site visit scheduling. Required Candidate profile 5 to 8 years of relevant experience, preferably in interior design, architecture, or construction sector. Excellent communication skills in English, Hindi Strong organizational, interpersonal skills Perks and benefits As per company standard

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3.0 - 6.0 years

5 - 8 Lacs

Chennai

Work from Office

Oversee day-to-day operations and administrative functions. Coordinate with design & construction teams to ensure timely project execution. Manage client communications, feedback, and site visit scheduling. Required Candidate profile 5 to 8 years of relevant experience, preferably in interior design, architecture, or construction sector. Excellent communication skills in English, Hindi Strong organizational, interpersonal skills Perks and benefits As per company standard

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8.0 - 13.0 years

6 - 10 Lacs

Goregaon

Work from Office

We are seeking a detail-oriented, organized, and proactive MICE Operations Manager to lead the end-to-end execution of Meetings, Incentives, Conferences, and Exhibitions. The ideal candidate will have experience in exhibition operations, liaising with vendors, coordinating logistics and ensuring exceptional customer satisfaction throughout the event lifecycle. Key Responsibilities: End-to-End Event Execution: Plan, coordinate, and execute MICE events, corporate offsites, conferences, exhibitions. Client Coordination: Act as the primary point of contact for clients; understand requirements and propose customised event solutions. Vendor & Partner Management: Negotiate with internal stakeholders logistics providers, and other vendors to ensure cost-effective, high-quality services. Logistics & On-Ground Support: Manage venue arrangements, F&B planning, transportation, event materials, and staffing; provide on-site supervision where necessary. Budget Management: Prepare detailed budgets, ensure cost control, and manage billing and reconciliation. Compliance & Risk: Ensure compliance with health, safety, legal, and insurance requirements for all events. Qualifications & Skills: Bachelor's degree in Hospitality, Event Management, Business, or related field 8-13 years of experience in MICE or corporate event operations Strong vendor network and experience Excellent organizational and multitasking abilities Proficient in MS Office

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1.0 - 6.0 years

1 - 4 Lacs

Chennai

Work from Office

Greetings !! We have an urgent opening for the position of CRM Specialist for Chennai - Vallam location. Job Title : CRM Specialist Summary: Own and optimize customer relationship workflows, ensuring prompt responses and effective followups to drive customer satisfaction and retention. Key Responsibilities: Set up, maintain, and update customer data and interaction logs. Monitor and track customer responses daily; ensure timely, proactive followups on every interaction. Analyze customer behavior and feedback to spot trends and areas for improvement. Work closely with sales and support teams to ensure smooth communication handoffs and shared customer knowledge. Ensure data is accurate, organized, and compliant with privacy standards. Required Skills: Strong organization and attention to detail. Excellent written communicationclear, timely followups. Analytical mindset with ability to interpret basic customer data. Proactive approach to managing customer interactions. Interested candidates, please share your cv at sandhya.khinchee@adecco.com or can call at 8431233602. Best Regrds Sandhya Khinchee Adecco India

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6.0 - 10.0 years

4 - 6 Lacs

Bengaluru

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Summary : We are seeking an experienced Assistant CRM Manager to join our CRM department. The ideal candidate will have at least 6 years of experience in CRM and a proven track record of successfully managing customer relationships. Roles and Responsibilities: Manage post-sale customer relationships and collections. Coordinate with banks, NBFCs, legal teams, and other relevant vendors. Focus on providing excellent client service, both pre- and post-sale, to ensure long-term customer retention. Understand the full customer lifecycle from initiation to possession. Ensure a smooth and hassle-free experience for customers in areas like onboarding, registration, and payment follow-up, while delivering prompt and accurate service. Handle NRI customers and ensure their experience is seamless. Possess strong communication and negotiation skills. Prepare daily, weekly, and monthly reports and communicate clearly with leadership. Meet monthly targets for assigned projects. Qualifications :- Bachelor's degree in Marketing, Business, or related field- 6+ years of experience in CRM, - Strong analytical and problem-solving skills- Excellent communication and leadership abilities- Proficiency in CRM software and tools- Experience working in a fast-paced, dynamic environment

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3.0 - 5.0 years

4 - 5 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

1. Account Research and Data Enrichment Research target accounts based on Ideal Customer Profile (ICP) criteria. Identify key personas within accounts (e.g., C-suite, VPs, directors, influencers). Use tools like LinkedIn Sales Navigator, ZoomInfo, Apollo.io, and company websites to gather data. Enrich CRM systems (Salesforce/HubSpot) with accurate contact details, titles, and organizational data. 2. Segmentation and Prioritization Segment accounts into Tier 1, Tier 2, and Tier 3 based on size, industry, and importance. Prioritize accounts using intent data, engagement triggers, or marketing/revops signals. 3. Insights Gathering Deliver detailed account insights: company news, initiatives, tech stack, M&A activity, leadership changes. Identify pain points or buying signals from public content aligned with SDR goals. 4. Collaboration and Reporting Coordinate with managers to refine ICP and targeting criteria. Share progress reports and highlight accounts ready for SDR outreach. 5. Process Optimization Continuously refine research techniques to enhance accuracy and speed. Maintain high standards of data hygiene across CRM and enrichment platforms. Qualifications Bachelor's degree in Business, Marketing, or related field. 13 years of experience in sales/market research or account enrichment roles. Proficiency with LinkedIn Sales Navigator, ZoomInfo, Apollo.io, or similar tools. Experience with CRMs like Salesforce and Excel. Strong analytical thinking and attention to detail. Excellent verbal and written communication skills. Demonstrates grit and ability to work independently under deadlines. Preferred Skills Experience in SaaS or B2B environments. Knowledge of Account-Based Marketing (ABM) strategies. Prior experience with ABM tools like 6Sense or Demandbase. Ability to operate independently and meet research deadlines.

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1.0 - 5.0 years

3 - 8 Lacs

Chennai

Work from Office

The candidate will be responsible for reaching out to prospective customers, explaining project details, schedule site visits, generating leads through phone calls. Follow up on leads through marketing campaign , update customer database regularly. Required Candidate profile Good communication skills in English & Tamil. Basic computer knowledge ( Excel, CRM). Prior experience in telemarketing or real estate is an added advantage.

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2.0 - 5.0 years

4 - 5 Lacs

Chennai

Work from Office

Job Title : Customer Relationship Manager (CRM) Location : Chennai Position Type: Full-Time Preferred: Male Position Overview: We are seeking a dynamic Customer Relationship Manager (CRM) with 2-3 years of experience, preferably in the construction industry. The ideal candidate should have strong expertise in CRM processes, customer retention, and relationship management. Experience in sales and marketing is also beneficial. The CRM will manage client relationships, ensure high satisfaction, and support the project lifecycle from start to finish. Key Responsibilities: Client Relationship Management: Build strong relationships with clients (contractors, developers, architects), address concerns, and ensure a positive experience. Customer Retention & Satisfaction: Monitor satisfaction, resolve issues, and implement retention strategies for long-term relationships. Sales & Lead Generation: Assist the sales team in identifying and converting leads into clients. Project Coordination: Collaborate with the project management team to ensure project success and keep clients informed. CRM System Management: Maintain CRM, track client interactions, and generate reports. Marketing Support: Assist in creating promotional materials and attend industry events to strengthen brand presence. Team Collaboration: Work with internal teams to ensure client expectations are met and exceed service standards. Required Qualifications & Skills: Education: Bachelor's degree in Business Administration, Marketing, Sales, or related field. Construction management background is a plus. Experience: 2-3 years in CRM or related role, preferably in construction or real estate. Skills: Familiarity with CRM software, customer satisfaction strategies, and strong communication skills. How to Apply: Submit your resume and cover letter to kamalakannan.s@avantasconstruction.com or 9698290071.

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2.0 - 3.0 years

20 - 25 Lacs

Kolkata

Work from Office

Responding to Guest complaints over Social Media Segmenting Guest Profiles using data analytics Executing Segment based strategies through Guest Calling, Feedbacks and Whatsapp blasts Making and Publishing Weekly/monthly reports Creating Heat maps for Customer complaints Follow up and Resolution of issues with multiple stake holders Explore new technology solutions in the domain Criteria: 2-3 years of experience in Customer Relationship Excellent communication skills in English and Hindi Working knowledge or interest in Restaurant industry or Customer Centric Business Understanding of Whatsapp, Facebook, Instagram, Zomato, Swiggy, Google my Business platforms Working knowledge of Google Sheets and interest in working with Data

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1.0 - 4.0 years

8 - 14 Lacs

Tamil Nadu

Work from Office

Key Responsibilities: Outbound Sales Calls : Make proactive calls to potential clients to generate sales opportunities and convert leads into customers. Product Knowledge : Stay informed about our products/services to effectively communicate benefits and address customer inquiries. Lead Qualification : Assess and qualify leads based on customer needs and potential for conversion. Relationship Building : Build and maintain strong relationships with customers to foster loyalty and repeat business. Sales Target Achievement : Meet or exceed monthly and quarterly sales targets through effective selling techniques. CRM Management : Accurately document customer interactions and sales activities in the CRM system. Market Research : Identify potential markets and gather customer feedback to refine sales strategies. Collaboration : Work closely with the sales and marketing teams to align efforts and improve overall performance.

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0.0 - 4.0 years

8 - 14 Lacs

Tamil Nadu

Work from Office

Key Responsibilities: Outbound Sales Calls : Make high-volume outbound calls to prospective customers to introduce our products or services, qualify leads, and generate sales opportunities. Lead Generation : Identify potential leads through telecalling efforts. Assess customer needs and recommend appropriate solutions to drive sales. Sales Conversion : Engage with prospects to explain product features, benefits, and pricing. Address objections and close sales effectively to meet or exceed individual and team sales targets. Customer Relationship Management : Build and maintain strong relationships with prospects and existing customers. Provide exceptional service and follow-up to ensure customer satisfaction and repeat business. CRM Management : Enter and update customer information, interactions, and sales activities in the CRM system. Track and report on sales performance, lead status, and other key metrics. Market Research : Gather and analyze information about market trends, competitors, and customer preferences. Use insights to improve sales strategies and tailor sales pitches. Product Knowledge : Stay informed about product updates, promotions, and industry developments. Provide accurate information and support to customers regarding our offerings. Sales Reporting : Prepare and submit regular reports on sales activities, lead conversion rates, and performance metrics to management. Customer Service : Address and resolve customer inquiries, complaints, or issues promptly and professionally. Ensure a positive experience for all customers throughout the sales process.

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5.0 - 10.0 years

8 - 14 Lacs

Nagercoil, Kanyakumari

Work from Office

Key Responsibilities: - Develop and implement CRM strategies to enhance customer engagement and loyalty. - Manage and optimize the CRM database, ensuring data accuracy and integrity. - Analyze customer data and behavior to identify trends and insights for targeted marketing campaigns. - Collaborate with marketing, sales, and customer service teams to ensure a cohesive approach to customer interactions. - Design and execute customer segmentation strategies for personalized communication. - Monitor and report on CRM performance metrics, providing insights and recommendations for improvement. - Train and support team members on CRM tools and best practices. - Stay updated on CRM technologies and industry trends to leverage new opportunities. Qualifications: - Bachelor's degree in Marketing, Business Administration, or a related field. - 3+ years of experience in CRM management or a similar role. - Strong analytical skills and experience with data analysis tools. - Excellent communication and interpersonal skills. - Ability to work collaboratively in a fast-paced environment. - Knowledge of digital marketing strategies and customer engagement tactics.

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4.0 - 9.0 years

10 - 15 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Top oil & gas co hiring for Senior Manager - National Franchise Administrator. Hiring Female candidates with good experience administrative and franchise operational work, etc. Please share CV to careers4.righthire@gmail.com

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2.0 - 4.0 years

60 - 96 Lacs

Gurugram

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Responsibilities: * Design, develop & maintain Zoho solutions using CRM, Books, Creator & Analytics. * Collaborate with cross-functional teams on project delivery. * Ensure data security & compliance standards met. Provident fund

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2.0 - 5.0 years

2 - 4 Lacs

Noida

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Manage post-sale customer communication Coordinate documentation and payments Coordination with internal teams for smooth delivery Support in possession and handover Maintain all the sales record and all the reports WHATSAPP - 7835055316 Required Candidate profile Graduate with strong communication skills CRM or Coordination real estate experience preferred or any industry

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1.0 - 5.0 years

2 - 3 Lacs

Gurugram

Work from Office

Urgent Hiring of Operations Manager (Looking for Female candidates) Job description Profile: Operational Manager | Experienced Required : 1 or + years | Salary Range: 30 to 35K in hand | Working days: 5 days (Mon Fri) + Alternate Saturdays till 2 'O' clock | Shift: Day Shift Location : Gurgaon | Only Female to apply | Contact Pooja 9990744988 ( Whatsapp ) Note: If you want your CV gets shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link : https://shorturl.at/0Xtm6 Would be considering Gurgaon & South Delhi Candidates or if candidates are ready to relocate to Gurgaon. Note : Photograph of candidates is must on Resume. Job Apply Link : https://shorturl.at/0Xtm6 Would be considering Gurgaon & South Delhi Candidates or if candidates are ready to relocate to Gurgaon. Note : Photograph of candidates is must on Resume. About Company Established in 1985. We are a global company with local footprints. About Role : Our company is the world's leading networking organization that focuses on building business and having business entrepreneurs as our members. We organize business meetings & training's for them on very frequent note. Responsibilities : Acquire a thorough understanding of our organizations needs and requirements. Expand the relationships with existing team by continuously proposing solutions that meet their objectives. Ensure the correct services are delivered to them in a timely manner. Serve as the link of communication between key members of our organization and internal teams and our members. Resolve any issues and problems and deal with complaints to maintain trust and relationships. Prepare regular reports of progress. Create booking schedules. Follow up on billing and payments between accounts and members. Requirements and Skills Proven experience as Operational Manager. At least 1 year experience of having worked in a similar role. Experience in providing solutions based on our needs. Strong verbal and written communication (English) and interpersonal skills with aptitude in building relationships with professionals of all organizational levels. Excellent organizational skills. Ability in problem-solving and negotiation. Any Graduate Interested candidates can apply or share their updated CVs at Essveeconsultant7 @gmail.com Current Openings (Naukri) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings (Linkedin) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Pooja 9990744988 ( WhatsApp or Call )

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2.0 - 7.0 years

4 - 7 Lacs

Mumbai, Gurugram, Bengaluru

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Job Title: Inside Sales Counsellor Location: Mumbai (Bandra West), Bangalore (Richmond Circle), Gurgaon (Sec-32) Work Days: 6 Days a week, Time: 9.30 am to 6.30 pm Position Overview We are seeking dynamic, enthusiastic, and driven professionals for the role of Inside Sales Counsellor. The ideal candidate will play a crucial role in engaging with prospective learners, driving sales conversions, and managing the end-to-end sales lifecycle of NIIT's career-oriented programs. Key Responsibilities Lead Engagement & Follow-Up: Reach out to prospective learners through phone calls, emails, chats, and social media to share NIITs value proposition and encourage enrolment. Sales Lifecycle Management: o Interest Generation: Understand learner needs and promote suitable NIIT programs. o Product Demonstration: Present program features, benefits, and outcomes effectively to prospective learners. o Sales Closure: Successfully convert leads into enrolled learners through persuasive selling techniques. o Post-Sales Relationship Management: Foster long-term relationships with customers to ensure satisfaction and encourage referrals. Communication Management: Maintain ongoing communication with leads throughout the pre-sales and post-sales journey. CRM & Record Maintenance: Document all interactions and maintain accurate records using CRM tools to track lead status, communication, and follow-ups. Key Skills & Competencies Sales Acumen: Proven ability to understand sales cycles and drive successful closures. Target Orientation: Demonstrated capability to meet or exceed sales goals in a performance-driven environment. Customer-Centric Approach: Ability to understand learner needs and offer suitable solutions. Strong Communication & Influencing Skills: Confident and persuasive in verbal and written communication. Self-Motivated & Energetic: Positive attitude with a proactive approach towards daily tasks and challenges. Ethical Conduct: Maintains integrity and professionalism in all interactions. Additional Requirements Ability to adapt quickly in a fast-paced, goal-oriented environment. Exceptional interpersonal skills and ability to build rapport with learners. Organized, detail-oriented, and efficient in handling multiple leads. Experience with CRM platforms and digital communication tools is a plus. Education & Experience Education: Bachelors degree in any discipline. Experience: 1--3 years in inside sales, edtech sales, or counselling preferred. What We Offer Opportunity to be part of a reputed, industry-leading organization. Professional growth in a high-impact sales environment. Competitive compensation with performance incentives. Continuous learning and development opportunities. Join NIIT and help build the workforce of tomorrow. Skills: - Inside Sales Sales Counsellor Career Counsellor Education Sales EdTech Sales Lead Conversion Sales Lifecycle Management Telecalling Lead Follow-up CRM Management Pre-Sales Post-Sales Support Sales Target Achievement Sales Acumen Goal Oriented Customer Centric Communication Skills Influencing Skills Interpersonal Skills Self-Motivation High Energy Integrity Product Demonstration Objection Handling Negotiation Skills CRM Software Sales Tools Email Communication Chat Tools Social Media Communication Microsoft Office Google WorkspaceDigital Learning Skill Development Career Advancement Programs Training and Development EdTech Education Technology Skills Development Corporation

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