163 Crestron Jobs - Page 2

Description As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3032235

Long Description: WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning. Day-To-Day Responsibilities: Read and interpret electronic schematics and architectural blueprints Test point-to-point functionality of systems Review project Scope of Work (SOW) to ensure quality and completeness of installation Test integrated systems and perform troubleshooting for AMX/Crestron and DSP systems Field installation of control programs (AMX/Crestron) – upload and download capability Write code for DSP systems Make minor programming changes under the direction of an engineer or programmer Fine tune audio video systems to ensure optimal performance Configure IP addressable devices to establish communication on a network Perform client training and final job documentation as needed Act as a customer liaison in absence of Project Manager Create, track, and complete a project Punchlist Ability to travel to various job sites required WHAT WE’RE LOOKING FOR Must-Haves: Communicate and interact with internal employees, clients, and colleagues in a professional and timely manner Proven business writing skills Proficient with test and calibration equipment Support user acceptance testing Minor programming capability (AMX/Crestron) – changes and troubleshooting Ability to diagnose complex system problems Knowledge of Advanced signal flow for audio, video, and control Understand IP networking Advanced PC proficiency Effective communication and interaction with employees, clients, and colleagues Excellent multitasking capabilities while adapting to changing priorities Ability to work and think independently and ensuring to meet deadlines Solid organizational skills and excellent attention to detail Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards Minimum of a High School Diploma or equivalent Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools, and materials. Nice-To-Haves: Formal education in Electronics or related field preferred Minimum 5 years of AV Installation experience preferred A four-year degree or military experience may be considered in place of job experience Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence, etc.) both hardware and software AVIXA General CTS (Certified Technical Specialist) is preferred WHY YOU’LL LIKE WORKING HERE Medical benefits, including vision Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

As the Audio/Video Technical Director at our company located in Dubai, United Arab Emirates, you will play a crucial role in leading the technical and operational aspects of our cutting-edge AV solutions business. Reporting to the Managing Partner and working within the Operations department, you will be responsible for providing innovative audio-visual solutions and ensuring exceptional client experiences. Your primary responsibilities will include serving as the technical authority supporting the sales and operations teams, leading pre-sales activities, and developing detailed commercial proposals. You will work closely with clients to understand their requirements, propose tailored AV solutions, and ensure technical feasibility. Your expertise in digital signage infrastructure, LED display systems, and video conferencing technologies will be essential in driving innovation and enhancing project delivery. In addition to technical leadership and sales support, you will oversee the design, engineering, and coordination efforts of AV projects. This will involve assessing client drawings, conducting field surveys, and coordinating with subcontractors to ensure seamless integration of all AV systems. Throughout the project execution phase, you will maintain a focus on operational excellence, ensuring that all installations meet the highest standards of quality, efficiency, and performance. As a leader in our AV solutions business, you will also be responsible for fostering innovation, providing mentorship to junior engineers, and sharing knowledge within the team. By developing custom product solutions, mentoring staff, and conducting internal training sessions, you will contribute to our company's reputation as a leader in AV and digital signage solutions. To excel in this role, you should hold certifications such as AVIXA CTS/D/I, possess strong technical skills in system descriptions and material lists, and demonstrate proficiency in software applications like MS Office and AutoCAD. Your operational skills should include a deep understanding of audio, video, control systems, and network design. Additionally, your personal skills should reflect strong communication abilities, attention to detail, and a collaborative approach to teamwork. In return for your expertise and leadership, we offer a competitive compensation package that includes a base salary of AED 30,000 per month, performance bonuses, health insurance, paid time off, and professional development opportunities. At our company, we value innovation, collaboration, and growth, and we are committed to creating an inclusive workplace where every team member can thrive. Join us to be part of a dynamic team dedicated to transforming spaces through cutting-edge AV solutions.,

Senior Assistant Vice President EXL/SAVP/1417850 Global TechnologyNoida Posted On 10 Jul 2025 End Date 24 Aug 2025 Required Experience 15 - 25 Years Basic Section Number Of Positions 1 Band D2 Band Name Senior Assistant Vice President Cost Code G070601 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 4200000.0000 - 5200000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Enabling Sub Group Global Technology Organization Global Technology LOB Global Technology SBU Technology Infrastructure Country India City Noida Center Noida - Centre 59 Skills Skill CONTACT CENTER ARCHITECTURE CONTACT CENTER CONSULTING VENDOR MANAGEMENT CLOUD COMPUTING AWS CLOUD GENESYS AVAYA AURA CONTACT CENTER Minimum Qualification B.TECH/B.E Certification No data available Job Description As a Senior AVP – Contact Center & Cloud Technology, the incumbent will be responsible for the global strategy, architecture, engineering, and operations of EXL’s voice and contact center platforms, supporting over 30+ enterprise clients. The role demands a deep hands-on and strategic leadership across a multi-vendor, cloud-first ecosystem, encompassing Amazon Connect, Genesys PureCloud, Verint, Calabrio, and modern collaboration tools (e.g., Skype Room Systems, Crestron, Polycom). This position will act as the service owner for mission-critical, enterprise-grade voice and contact center services—leading end-to-end lifecycle delivery across design, deployment, vendor governance, compliance, and operational excellence. The Senior AVP will also directly contribute to client presales, RFP/RFI responses, and development of unique, scalable solutions tailored for the evolving CX landscape. Key Responsibilities Lead architecture, engineering, and operations of cloud-based contact center platforms, including Amazon Connect and Genesys. Own service delivery across Omnichannel (Voice, Chat, Email) platforms and integrations. Oversee implementation of cloud-native recording and WFO solutions (Verint, Calabrio). Manage vendor relationships, contracts, licensing, and platform SLAs. Ensure platform compliance with PCI DSS, HIPAA, and enterprise security standards. Define and enforce high availability, DR, and SIP peering strategies. Drive desktop, SSO, and endpoint readiness across enterprise rollouts. Partner with clients and delivery teams on training, UAT, and hypercare phases. Leadership & Strategic Impact Drive capability development across voice and digital CX technologies. Mentor cross-functional teams in a cloud-first, agile environment. Interface with business units and global clients to define migration strategies, readiness plans, and transformation roadmaps. Deliver IP, documentation, and reusable assets to streamline future deployments. Ideal Profile 12+ years in contact center technology and cloud voice platforms Proven experience in large-scale, multi-client platform ownership Expertise in engineering, presales, and operations Strong understanding of cloud communications, compliance, and networking Leadership experience managing cross-functional delivery teams and vendor ecosystems Workflow Workflow Type L&S-DA-Consulting

About The Opportunity Join a leading force in the smart automation and integrated control systems industry, specializing in state-of-the-art AV solutions and facility automation projects. Our innovative team develops cutting-edge environments using advanced control technologies. This on-site role in Mumbai, India offers the chance to work on transformative projects that enhance user experiences in commercial settings. Role & Responsibilities Design, program, and troubleshoot Crestron control systems for diverse automation and AV projects. Develop custom touch panel interfaces and control logic tailored to project specifications. Collaborate closely with AV integrators and technical teams to ensure seamless system installation and integration. Perform rigorous system testing and debugging to guarantee reliability and optimal performance. Prepare detailed technical documentation and provide end-user training on system operation. Stay current with Crestron software updates and industry best practices for continuous improvement. Skills & Qualifications Must-Have: Proven experience in Crestron programming within AV automation projects. Strong proficiency in Crestron Studio/VTPro-e and related Crestron tools. Ability to interpret technical drawings, wiring diagrams, and system specifications. Excellent troubleshooting skills with a strong focus on debugging and maintenance. Sound understanding of AV networking protocols and integration techniques. Preferred: Relevant certifications in Crestron products or additional training in similar control platforms. Benefits & Culture Highlights Competitive salary and comprehensive benefits package. Collaborative work environment that fosters innovation and professional growth. Opportunity to work on pioneering projects in the rapidly evolving field of smart automation. Skills: system integration,vtpro-e,crestron,control systems,end-user training,crestron programming,crestron studio,integration,technical documentation,automation,av automation,troubleshooting,av networking protocols

About the Role: AudioShop is seeking a passionate and proactive Business Development Executive to drive sales and partnerships in the Home Automation category. If you love smart technology, have a flair for sales, and want to work with interior designers, architects, and high-end clients – this role is for you. Key Responsibilities: Develop and manage relationships with interior designers, architects, builders, and homeowners Generate new leads and convert them into sales for smart home solutions (lighting, AV, curtains, automation systems) Conduct presentations and demos at client sites and our retail experience center Collaborate with technical teams to prepare proposals, layouts, and BOQs Stay updated with latest trends in home automation, AV, and smart living Achieve monthly sales targets and maintain CRM updates Attend exhibitions, trade shows, and industry meetups to network and promote the brand Requirements: Bachelor’s degree in Business, Engineering, or related field 1–3 years of experience in business development or sales (preferably in automation, AV, or electrical sectors) Strong interpersonal and communication skills Basic understanding of smart home technologies (Crestron, Control4, Zigbee, Matter, etc.) Ability to interpret floor plans and work collaboratively with designers Self-motivated, target-driven, and eager to learn Why Join AudioShop: Work with cutting-edge tech in smart homes and premium AV Competitive salary and performance-based incentives Opportunity to grow in a design-focused and fast-growing company Supportive environment with ongoing training and mentorship Network with top designers and architects across the country

Description As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. Basic Qualifications 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience ITIL Knowledge Experience in Linux, Microsoft, and network systems administration Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow Experience with network technology including video and audio over IP (e.g. Dante/AES) Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers Excellent communication, interpersonal and presentation skills, both oral and written communication Strong prioritization and organizational skills with attention to detail Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Ability to manage high priority projects Ability to travel up to 10% Preferred Qualifications At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3030356

As a Senior AVP – Contact Center & Cloud Technology, the incumbent will be responsible for the global strategy, architecture, engineering, and operations of EXL’s voice and contact center platforms, supporting over 30+ enterprise clients. The role demands a deep hands-on and strategic leadership across a multi-vendor, cloud-first ecosystem, encompassing Amazon Connect, Genesys PureCloud, Verint, Calabrio, and modern collaboration tools (e.g., Skype Room Systems, Crestron, Polycom). This position will act as the service owner for mission-critical, enterprise-grade voice and contact center services—leading end-to-end lifecycle delivery across design, deployment, vendor governance, compliance, and operational excellence. The Senior AVP will also directly contribute to client presales, RFP/RFI responses, and development of unique, scalable solutions tailored for the evolving CX landscape. 🔧 Key Responsibilities Lead architecture, engineering, and operations of cloud-based contact center platforms, including Amazon Connect and Genesys. Own service delivery across Omnichannel (Voice, Chat, Email) platforms and integrations. Oversee implementation of cloud-native recording and WFO solutions (Verint, Calabrio). Manage vendor relationships, contracts, licensing, and platform SLAs. Ensure platform compliance with PCI DSS, HIPAA, and enterprise security standards. Define and enforce high availability, DR, and SIP peering strategies. Drive desktop, SSO, and endpoint readiness across enterprise rollouts. Partner with clients and delivery teams on training, UAT, and hypercare phases. Leadership & Strategic Impact Drive capability development across voice and digital CX technologies. Mentor cross-functional teams in a cloud-first, agile environment. Interface with business units and global clients to define migration strategies, readiness plans, and transformation roadmaps. Deliver IP, documentation, and reusable assets to streamline future deployments. Ideal Profile 12+ years in contact center technology and cloud voice platforms Proven experience in large-scale, multi-client platform ownership Expertise in engineering, presales, and operations Strong understanding of cloud communications, compliance, and networking Leadership experience managing cross-functional delivery teams and vendor ecosystems

Responsibilities: * Manage audio-visual equipment, digital signage. * Lead AV projects from planning to execution. * Ensure successful project delivery within budget and timeline.

Assistant Vice President EXL/AVP/1417220 Global TechnologyNoida Posted On 09 Jul 2025 End Date 23 Aug 2025 Required Experience 10 - 20 Years Basic Section Number Of Positions 1 Band D1 Band Name Assistant Vice President Cost Code G070601 Campus/Non Campus CAMPUS Employment Type Permanent Requisition Type New Max CTC 3500000.0000 - 4000000.0000 Complexity Level Not Applicable Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Enabling Sub Group Global Technology Organization Global Technology LOB Global Technology SBU Technology Infrastructure Country India City Noida Center Noida - Centre 59 Skills Skill TECHNOLOGY INFRASTRUCTURE SERVICES Minimum Qualification B.TECH/B.E Certification No data available Job Description This role is primarily responsible for Design, Engineering and operations of EXL’s Global Contact Center Technology that are built on heterogeneous platforms consist of Cloud contact center- Amazon connect, Genesys PureCloud, Verint, Calabrio etc.. AV related services like Skype room systems- Crestron, Polycom etc, Service owner of the Voice and Contact center technology services which is a global deployment of integrated and complex implementation of multiple heterogeneous platforms providing mission critical services across 30+ clients; The list of core platforms include: Amazon Connect, Genesys Pure cloud etc. Omni Channel platform consisting of chat, email, voice and related services Digital Technologies- Speech Analytics, Voice/ Chatbot, RPA etc. Cloud based recording solutions and services for Verint and Calabrio platforms. The role function requires strong and hands on experience of design, engineering, implementation and operations on primary on Avaya communication manager series, Amazon Connect or Genesys Pure Cloud, Cloud SBC’s . Secondary on Verint/ Calabrio applications. Lead Client pre-sale discussions, RFP/ RFI on contact center solutions, unique / compelling solutions, capability development of contact center services. Implement contact center customer solutions, enterprise contact center products Strong operational experience, understanding of systems maintenance, licensing, configurations and disaster recovery, SLA’s management, vendor management etc Deliver documented intellectual properties for reuse. Knowledge and experience in project management and methodologies Additionally, role require good understanding and exposure of: CTI /Screen-pop technologies and integrations with various third party systems Dialer technologies like, Genesys, Aspect Unified IP and or Avaya. Thorough understanding of compliance and security related understanding with respect of contact center devices on various platforms and contact center certifications like PCI DSS, HIPAA etc. Workforce management tool-Working knowledge and operational understanding is a must Working knowledge on SIP/ IP/ VOIP & Cloud telephony solutions Should have fair understanding of Network basics, additional certifications in voice/ network stream would be beneficiary. Workflow Workflow Type Campus

Job Summary: The Audio Visual (AV) Engineer is responsible for the design, installation, maintenance, and support of audio, video, and control systems used in corporate, educational, or entertainment environments. This role involves working with both hardware and software to ensure AV systems function optimally, providing high-quality audiovisual experiences. Key Responsibilities: System Design & Engineering Design and engineer AV systems based on project requirements, including displays, audio, control, and networking components. Prepare and review technical drawings, wiring diagrams, and equipment lists. Installation & Configuration Install AV equipment (projectors, microphones, speakers, control systems, video walls, etc.) and integrate them with existing systems. Program control systems (e.g., Crestron, AMX, Extron) and configure DSPs (Digital Signal Processors). Maintenance & Troubleshooting Perform routine inspections, preventive maintenance, and troubleshooting of AV systems. Resolve technical issues during live events or presentations promptly. Support & Documentation Provide technical support to end-users and stakeholders. Maintain system documentation, including schematics, operation manuals, and support logs. Collaboration Work closely with IT, facilities, project managers, and vendors. Provide input on AV best practices and emerging technologies.

This role is primarily responsible for Design, Engineering and operations of EXL’s Global Contact Center Technology that are built on heterogeneous platforms consist of Cloud contact center- Amazon connect, Genesys PureCloud, Verint, Calabrio etc.. AV related services like Skype room systems- Crestron, Polycom etc, Service owner of the Voice and Contact center technology services which is a global deployment of integrated and complex implementation of multiple heterogeneous platforms providing mission critical services across 30+ clients; The List Of Core Platforms Include Amazon Connect, Genesys Pure cloud etc. Omni Channel platform consisting of chat, email, voice and related services Digital Technologies- Speech Analytics, Voice/ Chatbot, RPA etc. Cloud based recording solutions and services for Verint and Calabrio platforms. The role function requires strong and hands on experience of design, engineering, implementation and operations on primary on Avaya communication manager series, Amazon Connect or Genesys Pure Cloud, Cloud SBC’s . Secondary on Verint/ Calabrio applications. Lead Client pre-sale discussions, RFP/ RFI on contact center solutions, unique / compelling solutions, capability development of contact center services. Implement contact center customer solutions, enterprise contact center products Strong operational experience, understanding of systems maintenance, licensing, configurations and disaster recovery, SLA’s management, vendor management etc Deliver documented intellectual properties for reuse. Knowledge and experience in project management and methodologies Additionally, Role Require Good Understanding And Exposure Of CTI /Screen-pop technologies and integrations with various third party systems Dialer technologies like, Genesys, Aspect Unified IP and or Avaya. Thorough understanding of compliance and security related understanding with respect of contact center devices on various platforms and contact center certifications like PCI DSS, HIPAA etc. Workforce management tool-Working knowledge and operational understanding is a must Working knowledge on SIP/ IP/ VOIP & Cloud telephony solutions Should have fair understanding of Network basics, additional certifications in voice/ network stream would be beneficiary.

Proficiency in AV control system programming: Crestron (SIMPL, VT Pro-e, Crestron Studio, or VC-4). AMX (NetLinx Studio, TPDesign). Extron (Global Configurator Pro, GUI Designer). DSP configuration tools (e.g., Biamp Tesira, QSC Q-SYS, BSS London).

Proven experience in break-fix support for AV technology, with a strong emphasis on Cisco and Microsoft environments.

Job Summary: We are looking for a skilled AV Engineer to design, install, and maintain audio-visual systems across various environments, including corporate offices, conference rooms, event spaces, and more. The ideal candidate will have hands-on experience in AV system integration, troubleshooting, and project execution. Skill Set Required: Hands of Experience on AV Devices like Crestron, Kramer, AMX, Polycom, Tandberg, Video Wall Designed, Integration of Projectors/AV/TV/Video Conferencing Devices, Splitters. Amplifiers. MIC, AutoCAD Knowledge, Programming. Key Responsibilities: System Design & Installation: Design, set up, and integrate AV systems including projectors, video walls, sound systems, and control panels. Install, configure, and troubleshoot audio, video, and networking equipment. Technical Support & Maintenance: Diagnose and resolve hardware/software issues related to AV equipment Provide on-site and remote support for live events, meetings, and conferences. Ensure all AV systems are updated and running smoothly with minimal downtime. Collaboration & Training: Work closely with IT teams, vendors, and stakeholders to ensure seamless AV operations. Train employees on AV system usage and troubleshooting. Documentation & Compliance: Maintain technical documentation, wiring diagrams, and system configurations. Ensure compliance with AV industry standards and safety regulations. Job Types: Full-time, Permanent Pay: ₹267,168.87 - ₹1,200,000.00 per year Benefits: Provident Fund Schedule: Day shift Work Location: In person

About Kinaxis Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers. Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work® CertifiedTM. Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration. Location Chennai, India About the team As part of the global Corporate IT function, our team delivers high-quality support across both traditional IT systems and modern workplace technologies. From user devices and enterprise tools to collaboration platforms and meeting experiences, we support the infrastructure that keeps Kinaxis connected and productive. We take pride in delivering efficient, professional service—whether resolving an IT support ticket, troubleshooting a Microsoft Teams Room, or ensuring a seamless experience during Town Halls and internal AV events. What you will do Set up, operate, and troubleshoot AV systems for internal meetings and events such as Town Halls, AMAs, and leadership sessions Support and maintain meeting room technologies including Microsoft Teams Rooms, conferencing displays, control panels, and digital signage Perform routine checks, testing, and documentation of AV infrastructure to ensure consistent performance across collaboration spaces Coordinate with internal teams to deliver AV requirements for hybrid meetings and events, ensuring readiness and issue-free execution Provide end-user IT support for hardware, software, and access issues using ServiceNow, ensuring timely and accurate resolution Carry out onboarding and offboarding processes including device provisioning, account setup/deactivation, and access management Install, diagnose, and maintain end-user IT equipment and software to support day-to-day business operations across Windows and macOS environments. Technologies we use AV & Collaboration: Microsoft Teams Rooms, Crestron, Barco ClickShare, BrightSign, Appspace, Q-SYS, AVoIP( Dante, NDI, AES 67 etc) AV Hardware: Soundbars (Logi, Poly), displays, microphones, digital signage, control panels IT & Support Tools: Windows/macOS, Microsoft 365, ServiceNow, Active Directory, Intune, Endpoint Central What we are looking for 5–7 years of experience in AV support or a hybrid AV/IT support role, ideally in a corporate or event-driven environment. Strong hands-on experience with AV systems such as Microsoft Teams Rooms, Crestron, Barco ClickShare, conferencing peripherals, and digital signage. Working knowledge of IT support tasks including device setup, onboarding/offboarding, account provisioning, and troubleshooting on Windows/macOS. Familiarity with enterprise support and management tools such as ServiceNow, Intune, Endpoint Central, Active Directory, and Azure AD. Comfortable supporting internal events, hybrid meetings, and in-room technologies, both onsite and remotely. Strong communication and coordination skills with the ability to support stakeholders in high-visibility situations. Post-secondary education in AV technology, IT, Communications Technology, or a related field, or equivalent experience. #Associate #LI-RJ1 Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact. People matter at Kinaxis and these are some of the perks and benefits we created for our team: Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs and training and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com. Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses. Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

Role : KNX PROGRAMMER- WIRED HOME AUTOMATION VERTICAL We are seeking a skilled and dynamic KNX Automation Programmer to join our growing team. The ideal candidate will have hands-on experience with leading automation protocols and brands, a strong technical background, and a passion for delivering seamless smart solutions to residential and commercial clients. Key Responsibilities: Design, program, configure, and commission home automation systems, including lighting, climate control, AV, and security. Work with systems such as KNX- (Legrand/Crabtree/Zennio/Scheider), Lutron, Crestron, with knowledge of automation processors like Control4,Elan, RTI . Integrate and configure Audio-Video (Home Theatre Systems), CCTV, and Intervision Security Systems. Conduct detailed site surveys, understand client requirements, and develop customized automation solutions. Coordinate and regularly meet with project managers, architects, interior designers, and clients to ensure smooth project execution and alignment with project goals. Provide technical support and troubleshooting during installation and post-installation stages. Maintain detailed documentation for programming, system configurations, and technical reports. Stay updated on the latest trends, tools, and technologies in the smart living and automation industry. Requirements: Bachelor's Degree/Diploma in Electronics, Electrical, Telecommunications, or a related field. 3-4 years of experience in home automation and AV integration. Hands-on experience with KNX- (Legrand/Crabtree/Zennio/Scheider), Lutron & Crestron systems. Working knowledge of processors like Control4,Elan, RTI. Strong understanding of AV integration, Home Theatre setup, CCTV, and security systems. Excellent problem-solving skills and attention to detail. Ability to work independently and manage multiple projects simultaneously. Strong communication skills with a professional, client-facing approach. Preferred Qualifications : Certifications in KNX, Crestron, or Lutron programming (preferred). Experience managing residential and luxury commercial automation projects. Job Type: Full-time Pay: ₹11,062.82 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

Support: Assist in setting up, operating, and troubleshooting audio-visual equipment. Maintenance: Perform routine maintenance on AV systems and components. Installation: Aid in the installation of AV equipment in various settings. Coordination: Work closely with the AV team to ensure seamless event execution. Technical Support: Provide real-time technical support during live events. Documentation: Maintain accurate records of AV setups and issues. Client Interaction: Assist clients with AV needs and ensure their requirements are met.

We are seeking a motivated and technically inclined Associate AV Pre-Sales Engineer to join our team. In this role, you will support the design and proposal of AV solutions for clients across various industries. Working under senior engineers, you will assist in preparing technical designs, collaborate with clients, and help develop solution proposals that align with project goals. This is an ideal opportunity for recent graduates or junior professionals looking to build a career in AV design and pre-sales consulting . Requirements Key Responsibilities Pre-Sales Support Assist in gathering client requirements and translating them into technical AV needs. Support pre-sales discussions by providing product and technology insights. Solution Design & Documentation Support the preparation of AV design layouts, block diagrams, and BOQs (Bill of Quantities). Work with design tools and software to develop AV schematics and documentation. Ensure proposed designs align with client objectives and budget. Client & Internal Collaboration Participate in client calls or meetings alongside senior engineers. Help address client questions and clarify technical aspects of proposed solutions. Coordinate internally with sales, engineering, and installation teams. Proposal Development Assist the sales team in preparing technical proposals and presentation materials. Support efforts in compiling project scopes, timelines, and solution overviews. Quality & Testing Assistance Participate in system testing and QA processes to verify designed solutions function as intended. Assist in reviewing final deliverables against design standards. Learning & Technology Awareness Continuously learn about emerging AV technologies and products. Attend vendor webinars, demos, or internal training sessions. Required Skills & Qualifications Bachelor's degree in Electrical Engineering , Audiovisual Technology, Electronics , Computer Science , or related field. Strong interest or foundational knowledge in AV technologies (audio, video, control systems, etc.). Familiarity with basic AV signal flow and components (displays, amplifiers, switchers). Exposure to any AV design software (AutoCAD, Visio, D-Tools, etc.) is a plus. Good verbal and written communication skills. Basic understanding of client handling and technical documentation. Willingness to learn and work under guidance in a fast-paced environment. Preferred Internship or project experience in AV, IT systems, or system design. Familiarity with AV control systems (Crestron, AMX) or video conferencing tools (Zoom, MS Teams, Cisco). Industry certification(s) in progress or completed: CTS (Certified Technology Specialist) AVIXA Academy Training Crestron/Extron/AMX Intro Courses Benefits - Health insurance coverage for Self, Spouse, and kids. - Retirement savings plan with employer matching contributions. - Opportunities for professional development and advancement within the organization.

∙ Perform all tasks of a AV Operations Technician ∙ Able to properly place microphones on clients and provide instruction on their proper use and placement ∙ Able to control source levels on mixing console to setup for meeting and adjust levels during meeting ∙ Able to set up system for basic presentation sources with Crestron system ∙ Able to set up audio and zoom calls with Crestron system ∙ Able to pair wireless microphones and confirm that the frequencies are correct ∙ Understands the main components of AV system o Mixers, switchers, routers, KVM, displays, microphones, receivers, etc. General and Technical Skills: Able to clearly communicate any issues encountered to production team Set up and configure portable systems, including microphones, wireless microphones, digital mixing consoles, amplifiers, and various loudspeakers Use digital mixing consoles Use and monitor wireless microphone channels Use Crestron system Set up events without control system Understand system signal flow General ∙ Be able to clearly, concisely, and completely document system issues ∙ Be able to translate Technical Directors instructions to system commands ∙ Be able to react and troubleshoot issues under pressure and in a timely fashion ∙ Be able to determine when a contingency plan should be deployed vs. continuing troubleshooting 100% fix, troubleshoot, or just power down for event ∙ Be able to run an event while managing an assistant operator ∙ Properly test microphones and conference far ends as they will be used in the event, and echo is introduced during event ∙ Properly ring out room. Using high/low pass filters instead of notch filters Able to operate production switchers Ability to set up events without control system Understand system signal flow Able to set up and troubleshoot Zoom Calls Understanding of lighting Able to set up PTZ Cameras Able to use various presentation software Control various video processors Requirements ∙ Minimum of 3 years’ experience servicing and/or installing systems in a client facing capacity with prior corporate support services experience w/strong problem-solving and troubleshooting skills. ∙ Must have clear and effective written and verbal English communication skills, as well as organizational and interpersonal abilities. ∙ Must always look/present well and communicate clearly and effectively to management and clients. Always presents a positive image of self and company. ∙ Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations, maintaining a high level of customer satisfaction to encourage repeat and referral business. ∙ Detail-oriented w/strong problem-solving and troubleshooting skills with the ability to think outside the box to solve complicated issues that may arise. Uses different tactics for resolving conflicts/issues prior to escalation; follow approved escalation procedures when appropriate. ∙ Network troubleshooting experience. Knowledge of commercial IT networks for LAN or WAN. Experience with VoIP networking products and PBXs such as Nortel, Avaya, Cisco, NEC, Shoretel, Mitel, etc. are a PLUS. ∙ Working knowledge of XP, Win7, W10, MS Office Suite, Mac OS, Networking protocols. ∙ Must have flexible schedule as overtime may be needed. Support hours range from 8am to 10pm, Mon to Friday; occasionally provide weekend support coverage. We support our clients 24/7/365 so this individual will be part of a team that rotates shifts for full coverage.

Introduction: A Career at HARMAN Lifestyle We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound. Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel Unite your passion for audio innovation with high-tech product development Create pitch-perfect, cutting-edge technology that elevates the listening experience About The Role The Service-in-Charge will provide both technical and operational supervisory support for service centers and customers in the southern region. He is responsible for ensuring the smooth functioning of customer support operations in the region. Responsibilities include front-end phone support, online remote assistance, system calibration, and software/hardware troubleshooting for both service centres and customers, as well as internal product support. This position requires broad and comprehensive experience, skills, and knowledge of the organization’s products, policies, and practices. Business travel is required. The candidate must be able to work professionally with all levels of employees and effectively interface with external professionals, service centre distributors, and dealers. The ideal candidate must possess exceptional communication, presentation, and teamwork skills. What You Will Do Directly supervise the operations of Harman-appointed service centers (AHSCs) located in the assigned territory. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for providing technical support to the authorized service centers in the assigned category. Ensure AHSCs address customer inquiries regarding non-functioning products, including spare parts and complete systems, by answering questions and resolving issues in a timely manner. Handle escalations effectively by addressing cases within 4 working hours and ensuring the fastest possible closure. Closely monitor the turnaround time of repairs and take action to reduce pending cases. Conduct periodic audits as per the defined calendar and ensure that AHSC infrastructure is maintained as per SLA requirements. Review and approve all work orders and ensure warranty claim settlements with AHSCs are processed as per the schedule. Interact with customers, often of higher rank, to ensure high levels of customer satisfaction. Proactively address complaints and ensure customer satisfaction remains at the highest level. Collaborate with other HARMAN business units to resolve service issues resulting from customer interactions. Ensure achievement of service deliverables through AHSCs and continuously enhance customer satisfaction. Meet customers and partners periodically to understand their expectations regarding service and implement actions to meet those expectations. Assist service partners in training service technicians on appropriate customer interaction practices and provide technical training periodically. Periodically update service management on the quality and performance of Harman products. What You Need To Be Successful Fluency in computer technologies, video technologies, audio-over-IP networking, and DSP technology (Gain Structure, AEC, Telephony). Prior experience in a technical support role in the professional audio industry. Minimum of 5 years of supervisory experience. Bonus Points if You Have Bachelor’s or Master’s degree in Engineering – Electronics, Telecommunication, Instrumentation, or Sound Engineering; or a Diploma in Electronics, Telecommunication, or Sound Engineering. Experience with Unified Communications systems (Cisco, Avaya, Polycom, etc.). Networking certification in the IT industry, such as CCNA. Experience with third-party control integration (AMX, Q-SYS, Crestron, etc.). AV industry certifications such as CTS or ANP. What Makes You Eligible Fluency in English (verbal and written), Hindi, and Kannada (verbal), along with good presentation skills. Willingness to travel up to 70% (domestic or both domestic and international). Willing to work from the office. Willing to work flexible hours as required by global infrastructure demands. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement “Be Brilliant” employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

UCC Engineer Principal Responsibilities Assumes subject matter expert (SME) responsibility for applications and infrastructure. Ensures that infrastructure designs and technologies are in compliance with corporate strategy, principles and standards, and industry best practices. Continually evaluates infrastructure effectiveness, develops technical direction, and upgrade initiatives. Develops tactical (short-term) and strategic (long-term) technical solutions that will address business and IT requirements. Implements and maintains systems and technologies (edge systems, message hygiene, and data encryption) to protect data availability, message confidentiality and integrity. Reviews and documents existing infrastructure and operating procedures, including developing engineering diagrams, operations manuals, and run books. Identifies and evaluates new products and solutions that will augment the existing infrastructure, improve reliability and security, and increase user experience. Develops, documents and implements engineering processes to test and implement updates, and patches. Reviews internal security vulnerability reports for action. Analyzes system health, capacity and performance. Recommends platform improvements where applicable, identifies and raises risks, and provides metrics and reporting. Contributes to the design, development, and execution of system lifecycle from inception through deprecation. Operates with moderate supervision in routine matters, develops and monitors work plan/task lists for medium scale assignments that would be part of a larger project plan, and exercises independent judgment in problem resolution. Provides 24/7/365 operations support for business critical systems as part of the global IT team. Communicates with all levels within the CI organization as well as supporting the Business. Qualifications/Skills Required Minimum five years operations and engineering experience with Cisco voice and video infrastructure and endpoints Experience with Cisco UCM, Cisco Expressways, SIP trunking, dial plans, least cost routing, SBCs, carrier interfaces, QoS Experience with Cisco video endpoints Experience with Zoom Room endpoints (DTEN, Poly, Logi) Experience with WebEx, Zoom, and Teams from an end user feature and administrative perspective Experience troubleshooting voice and video performance issue, both corporate and Internet-based Experience reviewing, recommending, and certifying voice and video endpoints, as well as peripherals such as headsets, webcams and speakerphones Experience with room conferencing systems, to include control systems (Crestron/Lightware), DSPs and DANTE audio microphones, and AV screens Broad knowledge of network design, virtualization (VMware, Citrix, Microsoft), storage (SAN, NAS, Local Storage), routing/switching/firewalls, load balancing, and monitoring (SCOM, SolarWinds) Experience with developing and successfully implementing architected designs and engineering processes that meet the business requirements and leverage industry best practices/standards Proficient in at least one scripting/programming language (Python, PowerShell, etc.) with the ability automate repetitive administrative tasks. BS in Computer Science or related field, or equivalent experience

Company Description TechFastConsult, established in April 2022 with headquarters in Mumbai, is dedicated to fostering long-term associations with clients to provide optimal results. We offer a range of services including technical consultation, talent hunting and management, software and application development, as well as training and placements. Our commitment to excellence ensures that we meet the unique needs of each client. Role Description This is a full-time hybrid role located in Mumbai, allowing for some work from home flexibility. As an Audio Visual Technician, your day-to-day tasks will involve the setup, operation, and troubleshooting of AV systems. You will be responsible for managing video conferencing systems, lighting, and projectors. Coordination with team members and providing technical support during events and meetings is also required. Qualifications Proficiency in AV control system programming platforms such as: Crestron (SIMPL, VT Pro-e, Crestron Studio, or VC-4) AMX (NetLinx Studio, TPDesign) Extron (Global Configurator Pro, GUI Designer) Experience with audio DSP configuration tools (e.g., Biamp Tesira, QSC Q-SYS, BSS London). Understanding of AV signal flow, networking, and system integration. Ability to read AV system schematics and construction drawings. Strong problem-solving and communication skills. · Willingness to travel to client sites as needed. Roles & Responsibilities Crestron, AMX, or Extron certification (e.g., Crestron Certified Programmer) Experience with networking protocols (TCP/IP, UDP, serial communication) Familiarity with Python, JavaScript, or other scripting languages CTS or CTS-I/CTS-D certification from AVIXA Working Conditions: Office and on-site environments. May involve occasional travel to different locations. Flexible working hours during project installations to meet project deadlines.

Ceeco Technologies Pvt. Ltd. was established in 1986. Ceeco, a trusted name in the AV & IT System Integration industry has set new benchmarks in the same industry. We, over a period of 3 decades, have evolved into a multi-product / divisional entity with a strong network of distributors and dealers across India. Ceeco is seeking an experienced and passionate ASM (North) – Channel Sales to be part of our organization. Exposure of selling variety of AV products like Barco-Clickshare, Crestron and AV Solutions. Knowledge of North market. Roles & Responsibilities- Selling a Variety of AV products like Barco-Clickshare, Crestron and AV Solutions etc. Experience in low volume but high-volume business Monitor and report on sales performance Develop, manage and coach sales team as per requirement of business. Assist in developing the annual marketing and sales plans Build sales pipeline for new business opportunities. Coordinate with company team members to generate and meet with prospective leads Track and report all sales activities. Develop and execute sales strategy & close sales of Audio video products. Required Skill- Good Communication skill. Must have good knowledge of selling variety of products. Must have previous experience in AV Industry. Familiar with Audio-visual product. Good exposure of North Indian markets or Pan India AV market Qualifications Experience managing sales teams Experience generate and maintaining relationships with sales leads Excellent written and verbal communication skills. Previous Experience in B2B sales. Bachelor's Degree or equivalent experience. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Leave encashment Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - ITIL Knowledge - Experience in Linux, Microsoft, and network systems administration - Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers, extenders and audio DSPs - Excellent troubleshooting, problem-solving and diagnosis skills with a strong understanding of signal flow - Experience with network technology including video and audio over IP (e.g. Dante/AES) - Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. - Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. - Ability to establish and build healthy working relationships and partnerships with peers, customers, vendors and suppliers - Excellent communication, interpersonal and presentation skills, both oral and written communication - Strong prioritization and organizational skills with attention to detail - Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. - Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. - Ability to manage high priority projects - Ability to travel up to 10% As an ITS Support Engineer at Amazon, you'll be the go-to expert for corporate employees, providing seamless end-to-end services and frictionless on-site technical support to ensure uninterrupted productivity. With an advanced understanding of IT standards, systems, and equipment, you'll work independently or collaboratively to manage projects, adapt quickly to new processes, and serve as a mentor for escalations. Your role involves engaging with Amazonians across teams, diagnosing and resolving a wide variety of specialized hardware and software issues, and implementing successful solutions. As part of the Amazon Helpdesk, you'll be the first point of contact for technical questions and problems, working with service managers and staff to maintain internal solutions and manage on-premises infrastructure. This dynamic position requires strong communication skills, technical and analytical competencies, and above all, a customer-obsessed mindset. You'll have the opportunity to develop your career while supporting Amazon's unique corporate infrastructure, service platforms, and employees, making you a crucial part of the IT Services Team in maintaining the company's innovative and efficient work environment. Key job responsibilities As a dedicated IT Support Professional, responsibilities encompass providing comprehensive ticket-based, walk-up, and remote Help desk support across Amazon's multi-site environments, while delivering high-quality, hands-on troubleshooting and resolution of technical issues. The role involves managing service provider engagements, overseeing routine processes including new hire onboarding, computer lifecycle management, asset inventory, imaging, warranty support, and hardware recycling. Key functions include participating in process development and implementation, researching and deploying new hardware/software solutions, and evaluating system health through log analysis. Critical responsibilities include providing on-call support for high-severity incidents and serving as an escalation point of contact for the team, while assisting with activities to triage and escalate system or network outages to minimize downtime. The position requires effective understanding and execution of change management activities in a high-availability environment, along with active collaboration with partner teams and vendors on continuous improvement projects, defining requirements, and managing execution to deliver operational excellence and value. The role demands strong problem-solving skills, a commitment to expanding technical expertise, and staying current with IT policies and emerging technologies to ensure optimal system performance and reliable IT service delivery. A day in the life Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms. At least 5 years of related industry experience in an enterprise environment. Candidates should be results oriented and delivery focused with demonstrated experience working with corporate users and engineering teams. Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems. Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams. Significant experience supporting users and their hardware and software. Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. Knowledge of networking hardware and concepts. Crestron DMC-T or DMC-E Certification ITIL Certified SynAudCon Training CTI-P101 Foundations of Crestron Programming Certification CompTia Network+ and Cisco Certified Network Associate (CCNA) Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.